O Robbins
Fantastic service, we were the buyers on one of their properties and they were fab throughout the whole process, very friendly and went above and beyond! Highly recommend ????... Read more
Buyer
22nd Oct 2024 (13 weeks ago)
T Goodwin
Best around, and Bob knows all there is to know about Park Homes !!!!... Read more
26th Jun 2024 (6 mo. ago)
Great friendly service.... Read more
Buyer
28th Jun 2023 (1 year ago)
H BENNETT
Great friendly service.... Read more
28th Jun 2023 (1 year ago)
S forrest
Rob Morgan did a wonderful job of selling my late parents house. Considering there was a bit of a family dispute, Rob, with his professional experience of many years in the estate agency trade managed to sort everything out and sell the house for a fantastic price. He also sold a previous house of mine for a top price. I find Rob and his staff are, professional, friendly and always ready to offer good advice. I will definitely use Rob again. Thanks Brighter Moves.... Read more
Seller
9th Apr 2023 (1 year ago)
E Williams
BM were excellent from start to finish when we recently bought our family home! We are so delighted. They were always bending over backwards to help us, accommodating our numerous requests as best as they could. Such a friendly and helpful agency. We would certainly use them in future to sell our house...only we never want to leave it, it is our dream home! We would, however, highly recommend them to others! Dr and Mrs C Williams... Read more
Buyer
29th Nov 2022 (2 years ago)
S Hazlewood
We bought our first home and later sold with Brighter Moves. Can honestly say they made each transaction as smooth as possible. We faced hiccups along the way (nothing to do with Brighter Moves) however Bob remained personable, professional, and 100% had our best interests at heart. I can't thank Bob and the team enough for everything they did.
Buying and selling can be so stressful, the whole team are excellent, however Bob was especially compassionate and empathetic. I highly recommend this highly and professional dedicated team.
Thank you so much for making such a difficult time as stress free as possible.
Sarah Hazlewood... Read more
Seller
10th Nov 2022 (2 years ago)
T O’Callaghan
Excellent service, would highly recommend... Read more
9th Nov 2022 (2 years ago)
C Ford
Always extremely welcoming and listened to our families needs, would highly recommend. A great team , thank you ????... Read more
9th Nov 2022 (2 years ago)
S James
Great friendly staff, always extremely welcoming and listened to our families needs. Found me the perfect home!... Read more
9th Nov 2022 (2 years ago)
C John
Bobbie Morgan is a great professional. Thanks for all Ur help... Read more
10th Jun 2022 (2 years ago)
D Couch
Superb company to deal with. Bob is amaz6... Read more
13th May 2022 (2 years ago)
G Snowden
Good value all round... Read more
17th Jan 2022 (3 years ago)
maxiebabes1
Really impressed with the ease of the process with Brighter Moves. The team are friendly maintaining regular contact. Was incredibly happy with the service provided by Bob and his team. Would very much recommend.... Read more
21st Dec 2021 (3 years ago)
A Smiles
Selling a property in Wales but living in Scotland I thought it would be a bit of a task but Bob and the team at Brighter Moves took total control from start to finish. I would highly recommend them and their professionalism ……. Many thanks guys... Read more
Seller
18th Dec 2021 (3 years ago)
A John
Great staff and service in a very difficult time with Covid and high demand for property. Thanks again and all the best. Happy to recommend... Read more
2nd Dec 2021 (3 years ago)
F !!!
Bought a house in September 2021 SSTC. Fully aware of current tenants in property who has been served notice. Recently informed the tenants would be leaving end of November, had a call last week from Bob at Brighter Moves to inform me someone else had put in a higher offer now that the Tennants are moving out, and I would need to increase my offer even though my offer was accepted and SSTC to me. I have occured £250 solicitors fees, Bob is selling on behalf of his friend abroad, completely unprofessional and unscrupulous. I will NEVER use this agent again..BEWARE ???? This practice goes against their company philosophy. Nicola Griffiths... Read more
Buyer
19th Nov 2021 (3 years ago)
B Davies
Sold twice with Brighter Moves and cant fault their service. Highly recommend and thank Andrew for the personal touch who went above and beyond on our behalf. Thanks again... Read more
Seller
13th Aug 2021 (3 years ago)
Y roldan
Great State Agent. Very Professional.... Read more
24th May 2021 (3 years ago)
G jones
Friendly and helpful people... Read more
13th Jan 2021 (4 years ago)
Marvin
I enquired into a property I found online and rang the agent (Bob). He advised me that the property was tenanted and he was looking to arrange a viewing. I was happy and asked Bob to contact me as soon as the property was ready to view.
Some weeks went by so I dropped an email to enquire with no reply. A few weeks later I was again searching zoopla and found the property was still for sale. This time confused I called the agent and again spoke to Bob who told me it was miles from him and he had been neglecting it.
A bit concerned, my reply was "do you want to sell this?". He said yes and would be arranging it within a few days.
A week later I received an email late Wednesday night asking if I could view 10 am Friday. I replied asking for Bob to call me the next day which he didn't.
Later that afternoon I emailed saying I could make 10.30 and was given the wrong house number in reply.
When I arrived on time I recieved an answer phone message advising me Bob was there, however he believed I had been and left. I returned the call to find out the house was the other end of the street.
After viewing I made an offer and advised I would speak to Bob later. To this day I have never recieved a call regarding this.
Friday I emailed Bob and he responded saying they had recieved a higher offer. I asked why he had not informed me so I could increase mine? He did not have an explanation.
Bob is quite happy to make people wait months to view properties. Drive 40 minutes to view properties and then not bother following up leads. If the seller is reading this please feel free to contact me. I believe you may have sold this by now if it was not for the most disgusting customer service by your agent.
My advice to you Bob would be to concentrate on an area you can manage. You have came across extremely bad on this occasion and your not only getting your business a bad name. Your also give the seller a bad experience.... Read more
Buyer
21st Sep 2020 (4 years ago)
D Glave
Helpful staff...... Read more
17th Feb 2020 (4 years ago)
C collings
Brighter moves team have been brilliant. They give honest, realistic appraisals of house values and provide and excellent professional service. They give clear, concise communication and are very friendly and approachable. I have no reservations in recommending their services and will use their services again in the future.... Read more
17th Apr 2019 (5 years ago)
J Davies
I completed on a house last week. Brighter Moves Estate Agents have been excellent from the the day I first viewed the house to the day I moved in. They offer a friendly, professional service from beginning to end. The agent, Andrew Walls, was particularly helpful throughout the process. He was always available to answer any questions and to offer advice. He was available via text, phone or email and he answered questions really quickly and was always friendly and knowledgeable, which really helps to put you at ease during this stressful process! I am delighted with the new house, and Brighter Moves were first class.... Read more
Buyer
5th Nov 2018 (6 years ago)