Promised phone calls never materialised. Infuriating. Totally unacceptable service. Thankfully there are other agencies.... Read more
Buyer
7th Apr 2024 (9 mo. ago)
D Scott
Carter Towler have been excellent. Steve Spittlehouse has looked after our venue over 10 years. Very professional..excellent company to deal with... Read more
Landlord
13th Nov 2023 (1 year ago)
C Man
Shockingly unprofessional. They disregarded my time, strung me along with false assurances, and showed no respec. Avoid them if you can, and find an estate agent that's dependable and straightforward.... Read more
14th Aug 2023 (1 year ago)
Y Leia
I went to look at several properties listed with Carter Towler. Clem was amazing and I was so happy he was our point of contact. Clem’s professionalism, knowledge and enthusiasm made what can be a stressful time trying to find the right property a pleasant and positive experience.
Clem showed interest in our business and every property we viewed; Clem had great energy and shared his thoughts and ideas on what we could do with each property to get the most potential for our business.
I found Clem to be very reliable, approachable and easy to talk to. He would always reply to my calls and emails in a timely manner and always kept me up to date with the process and next steps etc….
I’m happy to say we’ve now secured the right property and look forward to opening our new premises very soon. I would highly recommend Clem at Carter Towler – five stars!... Read more
Buyer
20th Jun 2023 (1 year ago)
D Willoughby
Negotiating my lease was not a pleasant experience.... Read more
Tenant
26th Apr 2023 (1 year ago)
N Academy
Hazel Cooper of Carter Towler is the best agent I have ever experienced. Always helpful, responsive and moved quickly. Highly recommended thank you.... Read more
15th Sep 2022 (2 years ago)
M Yamaguchi
Looks after tenants and properties.... Read more
Landlord
1st Sep 2022 (2 years ago)
T Cohen
Normally brilliant and the company have been brilliant to work with for the past nine years! However this year on a number of occasions my partner and I were messed about so much by James Jackson who in our opinion acted so unprofessional that it lost the contract. Everyone else three are great to work with. Sorry James but you know how awful you were when dealing with me and my partner. Initially I wanted to complain but I don't like bring vindictive. I have been asked to leave my comments on this post and believe it is time to tell the truth. Regards Tracey... Read more
23rd Jul 2022 (2 years ago)
A Kaur
We are existing customers in Northampton there service is rubbish ,they don't give even answer of our phone,we are leaving voice messages and keep complaining about services they don't care ,... Read more
15th Jun 2022 (2 years ago)
T Disciple
Through my experience keep all contact through emails because these service charges you pay, they ain’t no service, I’ve had nothing but problems left right & centre regarding electricity water & rent, there has been a point in 5 years of being there I was paying for two properties in electric & water & im livid I’m refusing on signing another contract because every email you send doesn’t seem sink in, you may as talk to a wall, so keep those emails in evidence... Read more
Tenant
7th Apr 2022 (2 years ago)
H L
Carter Towler provided me with a first class service recently.
In particular Pete and max were extremely knowledgeable and helpful, going above and beyond to answer all my questions in an extremely efficient manner. They were true experts! I would highly recommend this company to all. The whole experience has been great, Thank you again!... Read more
13th Sep 2021 (3 years ago)
Jackapat
Very bad service.... Read more
2nd Dec 2020 (4 years ago)
J Faulkes
Amazing ! I would recommend highly... Read more
23rd Nov 2020 (4 years ago)
T ___
Amazing people, so kind and will always get back to you. I would highly recommend this company.... Read more
23rd Nov 2020 (4 years ago)
M Keenan
wonderful... Read more
9th Oct 2019 (5 years ago)
T Cohen
Great company. Great service. Very profesional team.... Read more
2nd Jun 2019 (5 years ago)
L Hobson
First class service and expertise. We have used Carter Towlers for many years and find them extremely professional and very helpful.... Read more
6th Feb 2019 (5 years ago)
A Ul-Haq
Spent 3 weeks contacting this company trying to get details of a property they were advertising 'for sale'. Called every day for the first week and numerous times during the second and third week. Emailed people in the company and each time I was told, one person was out and the other was in a meeting. Eventually got a call back to say the property was sold.
Appalling level of customer care.
I would not recommend this company... Read more
Buyer
11th Sep 2018 (6 years ago)
E nunwick
Very high pressure sales techniques that skirt the line between what is or isn't kosher. Avoid if you are a vendor with any moral compass.... Read more
Seller
20th Jul 2018 (6 years ago)
0 00
If you want to be treated like a second class person please go ahead and contact this bunch. I am really surprised how they are in business and making money. Customer service second to none, hanging up on people over the phone. They are a joke. I am writing this so people will try to avoid them if possible.... Read more
21st Dec 2016 (8 years ago)