I had Taleb show me around a property and he was very courteous and efficient. He gave me all the information I needed and answered any questions I had. Great service - would recommend !... Read more
Tenant
30th Jan 2025 (16 days ago)
I’m very happy and satisfied which I get support from Ben and the rest of the team,The job is done quickly and efficiently. Specially Ben was helping me in every way ?? keep it up guys!
Once again thank you for your support and I will recommend for everyone who needs to buy or rent a house to choose Parklane ????????... Read more
Tenant
14th Nov 2024 (13 weeks ago)
H Alhakeem
I am very happy to deal with Jacob Campbell he is very collaborative, and whenever I have an issue he solves it for me asap. Jacob never let me down.... Read more
26th Oct 2024 (16 weeks ago)
L Brady
My last apartment was rented with Park Lane and I decided to move using Park Lane again. Firstly Charlotte was great with the viewings of several properties. She was friendly, professional and also had a lot of knowledge of the apartment and area (a skill sadly lacking with other Leeds estate agents). The actual move was fairly straightforward, however there were a number of issues not sorted by the previous tenants, I am pleased to say that these were all quickly resolved by Jacob. Thank you Charlotte and Jacob.... Read more
Tenant
25th Oct 2024 (16 weeks ago)
L Li
The location of the property is good and the deposit was returned smoothly. However, the property manager Jacob Campbell seems to be racist.
He came to check the cleanliness of the property without prior notice under the guise of maintenance and took photos of our personal belongings. He also made unreasonable requirements such as our food should not be on the table, and judged our living habits like crazy!
Jacob Campbell may have professional work such as replying to emails quickly, but he needs to learn how to respect.... Read more
Tenant
23rd Oct 2024 (16 weeks ago)
A Ballam
Jacob always responded promptly to any inquiries, and went above and beyond to ensure I was comfortable with every step. Whether it was answering questions or handling unexpected challenges, Jacob was consistently resourceful.... Read more
22nd Oct 2024 (17 weeks ago)
R Piriya
I recently moved into this apartment and I’m really pleased with it! The property is clean and well-maintained, making it a great place to stay. My experience with the agents was amazing - Ben assisted me with referencing and was incredibly responsive and helpful, while Charlotte guided me through the viewing process with professionalism and warmth.
I highly recommend giving this place a try!
Cheers!... Read more
Tenant
22nd Oct 2024 (17 weeks ago)
H Lovekar
Fantastic and reliable service by Mr Jacob. I recommend Parklane and Mr. Jacob for an amazing experience when it comes to property hunt and respective services. Thank you once again.... Read more
9th Oct 2024 (18 weeks ago)
Jacob is extremely helpful and supportive when it comes to maintenance of property. We had an urgent requirement for a technician. Jacob arranged for it in a few hrs literally and the issue was resolved. I'd highly recommend parklane to whosoever is looking for a suitable property. The service levels are just amazing because of professionals like him. Thank you Jacob for your help and appreciate the support.... Read more
Tenant
9th Oct 2024 (18 weeks ago)
J Settle
Charlotte was very helpful with property viewings, knew the area well and was on time. Ben guided me through the application for the flat and referencing, which all went through quickly and pretty easily. Jacob facilitated the move in and collection of the keys which all went smoothly.... Read more
Tenant
9th Oct 2024 (18 weeks ago)
A Upadhya
Excellent property agents who know Leeds. We were guided at each step by Mr. Jacob Campbell. Highly recommended.... Read more
8th Oct 2024 (19 weeks ago)
F Alamer
I would like to thank the Parklane Properties team for their great service and quick response, and I would especially like to thank Jacob for his prompt reply and assistance.... Read more
8th Oct 2024 (19 weeks ago)
J Lucan-Wilson
I've received attentive service from Jacob Campbell at Parklane. He's responsive, helpful and always polite.... Read more
7th Oct 2024 (19 weeks ago)
F massa
Charlotte and Ben looked after me though all the process, changing house isn't easy specially after years at the same property, they guide me until we found the right flat. They also guided me true the paperwork. Every step has been done together, couldn't ask for better. Thanks ????... Read more
5th Oct 2024 (19 weeks ago)
A S
Jacob is always helpful. Whatever happens, or if I have any questions regarding the rental apartment, I always get a quick response.... Read more
Landlord
4th Oct 2024 (19 weeks ago)
S Ward
I have had a great experience through Parklane, both Charlotte and Ben have been extremely helpful and attentive throughout the process of finding a suitable property to rent. Furthermore I have always found it easy to contact Parklane which hasn't been my experience with other letting agents.... Read more
Tenant
4th Oct 2024 (19 weeks ago)
F Almajed
I've just moved in about a week, so far so good. I would like to thank Ben Jackson, Charlotte, Jacob and Sennon for their amazing service and I wish this continues till the end of my contract... Read more
Tenant
4th Oct 2024 (19 weeks ago)
G Houseman
I recently asked Park Lane to manage my rental apartment in Leeds. It is early days yet, but so far so good. I'm hopeful that all will proceed smoothly with the tenancy now being organised.... Read more
Landlord
2nd Oct 2024 (19 weeks ago)
L Toth
I have received excellent service so far. We are just at the beginnig of our partnership. Moving forward, making good progress.... Read more
2nd Oct 2024 (19 weeks ago)
M Hisham
My experience with Parklane Properties has been extremely disappointing, When I first moved into the flat, it required several repairs and was full of spiders, which was far from acceptable. After I moved out, I have contacted them several times via email regarding the return of my refundable deposit, but they have not responded to any of my messages. Also deducing an amount from my deposit without any explanation. When I requested details about these charges, they failed to provide any response or clarification. I didn't get any of my deposit. This is lack of transparency and accountability. I would not recommend them to anyone, and I certainly won’t be referring them to my friends.... Read more
Tenant
2nd Oct 2024 (19 weeks ago)
J Camacho
I was reluctant about using an Agent to manage my Flat.
But Parklane has proved me wrong. They are good at responding to requests on emails & phone calls. Jacob is especially brilliant he sorted out getting the apartment painted & decorated within a reasonable budget.
I would recommend Parklane... Read more
Landlord
2nd Oct 2024 (19 weeks ago)
S Metcalfe
Jacob at Parklane has helped me so much with renting my flat and any issues that have come up! I really recommend Parklane properties highly, and if you have Jacob managing your property / being your go to contact... you're in great hands!... Read more
Landlord
30th Sep 2024 (20 weeks ago)
B almajed
Loved Ben and Sennon’s service. Very helpful. Appreciate them! A great experience, I recommend this agency for everyone who is looking into renting... Read more
Tenant
24th Sep 2024 (21 weeks ago)
L Žiupsnyt?
Ben was very helpful during the applications process answering questions and responding promptly.
While there were some issues with the property originally, the Portfolio Manager Sennon was very understanding and acted quickly to resolve the problems. In the end, all the issues has been sorted within 5 days, all thanks to Sennon.... Read more
20th Sep 2024 (21 weeks ago)
I Sarkar
Had a really good experience securing a tenancy for a property.
Ben and Charlotte have been a great help during the process. Ben helped in every step whenever we raised any doubts/concern.
Looking forward to moving into the new place. ????... Read more
Tenant
18th Sep 2024 (21 weeks ago)
S Sahadevan
Jacob Campbell is a reliable and efficient property manager. He communicates promptly, addresses issues quickly, and ensures smooth property operations. Highly recommended for his professionalism and responsiveness.... Read more
18th Sep 2024 (21 weeks ago)
F Beiranvand
Parklane was great, especially thanks to Jacob! He’s the man – super chill and took his time helping me find a place to rent. Made everything easy for me. If you need a place, definitely hit up Jacob and Parklane. Big thanks, Jacob... Read more
Tenant
18th Sep 2024 (21 weeks ago)
H Ashton
I recently moved into a flat let through Parklane. Jacob Campbell is my property manager and he was really helpful in efficiently sorting out an issue I experienced upon moving in. Thank you Jacob!... Read more
Tenant
18th Sep 2024 (21 weeks ago)
S Murray
Had a great experience with Parklane, Charlotte has been really helpful with viewing around the property, gave me a full tour and answered all the important questions I needed to know. Ben was fab on the applications, references and ensure the application process goes smoothly alongside with tenancy agreements is also responsive. I would recommend Parklane for people who are looking to rent the properties!... Read more
Tenant
17th Sep 2024 (22 weeks ago)
B Russell
Had a great experience with Parklane Properties and finding a new home.
Charlotte was lovely and showed me round the property and was really helpful with any questions I had and then Ben has been absolutely perfect with all the referencing process and keeping me updated with how things are going and also answering whatever questions I’ve had. Thank you so much and I’m looking forward to moving in... Read more
Tenant
17th Sep 2024 (22 weeks ago)
H Baiju
We had a fantastic experience with Parklane Properties????From the initial viewing with Charlotte Sisson to the referencing and contract process with Ben Jackson, everything was handled with great efficiency and professionalism. Both of them went above and beyond to help us secure the property quickly, especially given our urgent situation. Charlotte was excellent during the viewing process, and Ben made sure everything was smooth and stress-free throughout the referencing stage. We couldn’t have asked for better service!????????
Highly recommend, and thank you again to Ben and Charlotte for all your help!????????... Read more
Tenant
16th Sep 2024 (22 weeks ago)
N Whitehead
Had a great experience letting my first rental property thanks to Ben, Charlotte and Sennon. Charlotte was really helpful with carrying out the viewing and helping to arrange a time that fit around my busy work schedule. Ben was also great with guiding me through my referencing and Sennon was able to promptly answer any questions I had about the property and talk me through the handover. I would recommend Parklane Properties to anyone looking for their new home :) Thank you!... Read more
Landlord
12th Sep 2024 (22 weeks ago)
S Jayakumar
Received excellent service from the parkline agency staffs especially Ben and Charlot
"Whenever I reached out to them, they responded with immense patience and politeness, clarifying all my queries, including my silly doubts. I must say, you guys are awesome! Thank you so much for making my experience truly exceptional. Overall, it was a great experience!"... Read more
11th Sep 2024 (22 weeks ago)
R Kyles
Had a really good experience securing a tenancy for a property.
Charlotte was fantastic with the viewing stage, and Ben was super on it getting the references, tenancy agreement, deposits etc sorted. Big thank you to both of them for getting us into a great looking flat in a short space of time!... Read more
Tenant
11th Sep 2024 (22 weeks ago)
S R
Jacob Campbell is our property manager for the past 18 months, and he’s been fantastic. He's always been responsive and attentive to all mail queries on time. He also provides good recommendations, suggestions for our rental needs via Parklane.
We appreciate
his effort and professionalism in handling rental needs.... Read more
Tenant
10th Sep 2024 (23 weeks ago)
P Tiwari
It was ok experience while renting 2bhk from Parklane as I’ve been associated with them for 2 years but problem came when I’ve to move to other location after end of my tenancy agreement.
The deposit they returned is only 30% of total.
When I asked about reason they given reason like cleaning has to be done and curtains were damaged.
I’m not satisfied with this because while leaving flat I already got it cleaned by someone but I understand cleaning could be subjective so was fine for cleaning cost.
But the cost of curtain repair is absolutely misleading as I left the curtains as it is what we got at starting (it was bit old but functional).
So deducting 700£ for above stuff is well too much and thus I’ve to leave honest feedback.... Read more
Tenant
7th Sep 2024 (23 weeks ago)
E Hussain
Sennon has provided excellent support in managing our property and ensuring we had a smooth transition moving in. Thank you very much!... Read more
Tenant
6th Sep 2024 (23 weeks ago)
A Pushparaj
It was a good experience with Parklane. Special mention to Ben and Jacob. Ben handled the rental agreement part, the process was smooth and efficient. Jacob handled the handover of the property, I had some problems with items in the property, Jacob responded quickly and helped me sort of the issue swiftly.... Read more
Tenant
3rd Sep 2024 (24 weeks ago)
R (RP)
Couldn’t recommend more!
Jacob Campbell assisted us throughout our tenancy and was extremely helpful. Even through our end of tenancy he helped with providing all the needed info, recommended a cleaner and kept us up to date to get all aligned.... Read more
Tenant
30th Aug 2024 (24 weeks ago)
R zheng
I have a great experience with Ben and Charlotte. Quick response, patient, nice and helpful. Would recommend them.... Read more
29th Aug 2024 (24 weeks ago)
P Yanyi
The Parklane property was the best I have experienced in the UK and helped me to successfully rent an apartment even though I am not currently in the UK. This came from the help of Charlotte and Ben, Ben had an efficient ability to reply and handled our booking with care and responsibility, while Charlotte was helpful and very detail orientated in guiding us through each flat. Because of their help the whole process went smoothly. Highly recommended!... Read more
Tenant
29th Aug 2024 (24 weeks ago)
T Desai
I went to their office in person to enquire for letting. They took my email and phone number to book the appointment and finalised the date and time for viewing. However I never received any confirmation email or a message. Zero customer service and completely unprofessional attitude!... Read more
29th Aug 2024 (24 weeks ago)
F M
I’ve been renting with parklane for several years now. Sennon, who handles my property, has been excellent. They are professional, responsive, and made the whole process easy. Highly recommend!... Read more
Tenant
29th Aug 2024 (24 weeks ago)
M Phillips
Jacob responded very quickly to our request to fix the dishwasher. It was all resolved the next day.
We have continued to be very happy with how quickly and efficiently Jacob has managed our queries regarding our tenancy and liaised with the landlord. He has been flexible and made changes to best suit our needs at the last minute, and we have signed on for another term. Very happy with how easy the whole process has been!... Read more
Tenant
29th Aug 2024 (24 weeks ago)
A prescott
Quick and easy process with Parklane. Ben provided excellent support throughout.... Read more
27th Aug 2024 (25 weeks ago)
T SINGH
We had an excellent experience working with Ben Jackson while renting our new flat. From the beginning, Ben Jackson was incredibly professional, responsive, and attentive to our needs. He made the entire process smooth and stress-free, guiding us through each step with clarity and patience.we were glad that he sowed the flat 14 aspect 229 .... Read more
Tenant
24th Aug 2024 (25 weeks ago)
M Vaghela
"I had an amazing experience with Ben Jackson for my new home. His professionalism and dedication was outstanding. He was always quick to respond to my inquiries and went the extra mile to ensure I found the perfect property. I truly appreciate all his hard work and would highly recommend him to anyone looking for a reliable and efficient property ." Thank you so much Ben ?... Read more
24th Aug 2024 (25 weeks ago)
S Singh
We had an exceptional experience with Parklane properties, thanks to Charlotte and Ben. Ben handled our bookings efficiently, and Charlotte guided us through each flat with great attention to detail. She was incredibly helpful, cooperative, and made the entire process seamless. Highly recommend!... Read more
23rd Aug 2024 (25 weeks ago)
S Naqi
Purchasing from Parklane properties was swift and easy, both Ben Jackson and Satty were huge help to us during the process of the sale. I definitely recommend... Read more
Buyer
23rd Aug 2024 (25 weeks ago)
G Ogbuokiri
We had a food experience from the viewing which was done by a nice lady Charlotte and the referencing process done by Ben.... Read more
23rd Aug 2024 (25 weeks ago)
S Turner
Sennon was very helpful in upgrade furnishings by processing my request for a new mattress. Sennon took care of this within a few days of my request, I appreciate the speed with which he organised this.... Read more
Landlord
22nd Aug 2024 (25 weeks ago)
G Cash-Blackmore
Jacob is truly an asset to the company, he helped us re-sign our tenancy and was fast, reliable, and friendly at every step.... Read more
Tenant
13th Aug 2024 (6 mo. ago)
M Zwane
Many thanks to Mr. Ben for the referencing and Charlotte for the viewing, and Mr. Jacob for handing over the property. The whole service was amazing.... Read more
R sky
As a landlord I've always had a good service from Park Lane. Jacob has been really helpful, always responds quickly to emails/queries and generally helps solve any problems.... Read more
Landlord
6th Aug 2024 (6 mo. ago)
V verma
Jacob at Parklane Properties has been invaluable over the last two and a half years. From sourcing tenants, rent collection and updates of what works are required to keep the flat in top shape. The recent redecoration has made my flat look like brand-new. Many thanks Jacob.... Read more
Landlord
5th Aug 2024 (6 mo. ago)
S Azizi
I had an excellent experience with Parklane Estate Agency. Ben Jackson and Charlotte went above and beyond to assist me. Ben's responsiveness and expert advice were truly appreciated, and Charlotte provided a thorough and insightful view of the properties. Their professionalism and commitment made the entire process easy and enjoyable. I highly recommend Parklane and am grateful to Ben and Charlotte for their exceptional service... Read more
E Bayley
Really great service from Parklane Properties! Jacob and the team have been great at helping us out with our rental property.... Read more
Landlord
2nd Aug 2024 (6 mo. ago)
C Wood
Really great, three years in my flat and they've sorted everything for me very quickly. Even when rent went up they were happy to negotiate it down for me. Particular shout out to Senno Dale Silva who was always great with me on my tenancy period.... Read more
Tenant
30th Jul 2024 (6 mo. ago)
V Krishna
Was a pleasant experience dealing with the team. Recently had a viewing at one of their properties and was assisted by Charlotte Sisson, who was really helpful in giving an insight about the property and helped process the initial stages of the application quickly. Ben Jackson took over the paper work and was very quick in getting it all sorted for me. Really appreciate the help guys!! thanks.... Read more
25th Jul 2024 (6 mo. ago)
R Mithani
Great service by Parklane. Always attentive and clear communication. Special thanks to Sennon De. for going above and beyond to cater the requirements. Highly recommended ????... Read more
15th Jul 2024 (6 mo. ago)
E Reeves
I've have an excellent experience with Jacob (staff) He's very attentive and always on the ball. Any issues in the flat are quickly resolved with a fast turnaround time. Communication with him is fantastic, and he ensures that I get a fair price for my flat. Highly recommend!... Read more
Landlord
10th Jul 2024 (7 mo. ago)
K Adamssw
After so many long months of trying to secure a place, Charlotte was sent my way and she was an angel from the start to the end. She answered any questions I had and showed me around a property that I instantly fell in love with. She got the process done in less than a week , after we were handed over to Ben and he was simply amazing. The smoothest process I have ever had, he answered every question we had and he made sure everything was laid out clearly for us. I can’t thank both of them enough for the amazing work they did in helping us secure a home. They are literally a gift sent from God and I am forever grateful... Read more
Tenant
5th Jul 2024 (7 mo. ago)
K Stylianou
Very positive experience through and through. I worked with Charlotte and Ben both of whom were professional, polite, and extremely generous with their time. Parklane is great value for money.... Read more
Ash
Had a viewing with Charlotte which went great, super informative and helpful. Ben then guided us through the referencing process with ease and was always on hand to answer questions. Really pleased with the service... Read more
Tenant
3rd Jul 2024 (7 mo. ago)
M Hekmat
I had a great experience with Parklane! Charlotte has been extremely helpful in recommending suitable apartments that meet my search criteria. During the viewings, she walked me through the apartment, flagged any important information and explained the full renting process for me in a very simple way. After that, Ben has made the application very simple and guided me throughout the process. He was very patient and accessible at all times. Definitely would recommend Parklane to anyone looking to rent !... Read more
Tenant
2nd Jul 2024 (7 mo. ago)
R Macedo
Thanks for Charlotte and Ben for the attention to all details as well to our requests. They made the entire process easy and high quality.... Read more
R Toasty
excellent support and quick replies to my queries!... Read more
X Zhang
Very helpful and friendly staff. Agent Ben Jackson is particularly helpful for matching me up with good leads and efficient in handling the referencing, and agent Charlotte Sisson is excellent at her job showing me all the properties and providing all detailed information.
Portfolio manager Jacob Campbell is helpful too with the move-in process.... Read more
21st Jun 2024 (7 mo. ago)
E Htwe
We are renting an apartment under the management of PLP. The experience so far is positive. Ben is excellent, very professional and very responsive to questions. We did the viewing with Charlotte. She is amazing and very helpful.... Read more
Tenant
21st Jun 2024 (7 mo. ago)
S Kondawar
Parklane property provided me best rental property, and I couldn't be happier with the experience. From start to finish, the process was seamless and efficient.
I highly recommend Parklane Property, and I am truly grateful for the exceptional service provided by Charlotte Sisson and Ben Jackson.
Thank you, Parklane Property, for making my rental experience so positive!... Read more
Tenant
20th Jun 2024 (7 mo. ago)
L Wood
Ben was very helpful and efficient in helping us apply for our flat.... Read more
Tenant
20th Jun 2024 (7 mo. ago)
P Mai
Excellent service by Ben and Charlotte ????... Read more
19th Jun 2024 (7 mo. ago)
Could not recommend them enough!!! Park Lane have been professional and knowledgeable from our very first contact. Charlotte took time from her day to meet with us at the property and we have since had amazing service from Charlotte, Ben and Sennon. Very responsive and professional - two extremely happy Landlords!... Read more
Landlord
19th Jun 2024 (7 mo. ago)
S Moudhgalya
Extremely professionally, yet personable experience with this agency. Hats off to both Charlotte who was very attentive in showing the property and answered all questions with ease and to Ben Jackson who was very respectful, responsive, polite and handy to help to make the application process smooth. Cannot recommend enough!... Read more
19th Jun 2024 (7 mo. ago)
A Ratkanthiwar
Parklane Properties provided an excellent service throughout my rental experience. They were professional, efficient, and always ready to help.
Jacob, my letting agent, was especially outstanding. He was quick to respond, kept me informed, and made sure everything went smoothly. His friendly and helpful attitude made the whole process easy and stress-free. I highly recommend both Parklane Properties and Jacob to anyone looking for a reliable letting agency.... Read more
Tenant
18th Jun 2024 (7 mo. ago)
I Sahni
Jacob Campbell has been our portfolio manager for the past two years, and he’s been fantastic. He's always gone above and beyond to help us, resolving any issues quickly and efficiently. Currently, he’s assisting us with our move, and everything has been seamless thanks to his efforts. Jacob is professional, reliable, and genuinely cares about his clients. Highly recommend him and Parklane Properties to anyone in need of a great letting agency. Thanks, Jacob, for all your hard work!... Read more
Landlord
17th Jun 2024 (7 mo. ago)
T z
Parklane Properties have been managing my property for over ten years. It has all run pretty smoothly and they are always quick to find new tenants when required. Sennon De Silva has been my contact for over a year now and is usually prompt to respond to queries. I’ve not had any reason to look elsewhere for a letting agent.... Read more
Landlord
17th Jun 2024 (7 mo. ago)
A Siriaco
With my partner we have just starting renting a flat through parklane. So far the process have been very smooth and efficient.
So far so good, let' s see now how the renting term will be.
Update: 1 year goes by and Jacob is our point of contact for the flat we are renting. We are happy to renew our contract with parklane. Jacob has always been decisive and fast when it comes to fix furnitures, check appliances and change carpet when after moving last year we found some moths. We are more than happy of the agency and having Jacob looking after us.... Read more
Tenant
14th Jun 2024 (8 mo. ago)
A Figueroa
Charlotte and Ben and Jacob has been very helpful to us in finding our dream apartment. Everything has been smooth and quick from the viewing to sorting out payment. Mainly communicated with Ben thru email which makes it really convenient. He responds immediately to my queries and has really been informative. Jacob is very helpful with our questions regarding the property and responds quickly.... Read more
14th Jun 2024 (8 mo. ago)
S Adesina
I often struggle to keep up with emails or big amounts of information, but I had a great experience dealing with Ben at Parklane. He was very helpful and always answered any questions I had quickly while going through the renting and referencing process. Charlotte, who showed me around the flat, was also accommodating.... Read more
Tenant
12th Jun 2024 (8 mo. ago)
B Ginns
Ben and Charlotte have been extremely helpful in processing our rental request and showing us around the property. Would highly recommend... Read more
Tenant
10th Jun 2024 (8 mo. ago)
E Menace
Ben J and Charlotte were very helpful assisting me in the process of securing a place to live. :)... Read more
F Ghafari
Working with Jacob was a highly positive and pleasant experience. As a portfolio manager, he pays close attention to every detail with professionalism and is always ready to address the questions and needs of his clients. The process of portfolio management with Jacob was smooth and hassle-free, and his sincerity and high commitment to his work provided us with great peace of mind. I am extremely satisfied with his services and highly recommend him to anyone looking for a reliable portfolio manager. ????????????????????... Read more
“My experience with Jacob was exceptional. He is a professional and dedicated real estate agent who always seeks the best solutions for his clients. From the initial contact to signing the rental agreement, Jacob patiently and meticulously answered all my questions and addressed any concerns I had. His friendly and professional demeanor made the process of renting a property incredibly easy and stress-free. I am extremely satisfied with his services and highly recommend him to everyone.”... Read more
Tenant
6th Jun 2024 (8 mo. ago)
D Oakes
I have been renting with Parklane for 3 years and they have been amazing throughout - Sennon is extremely quick and attentive to any question I may have, he is brilliant! I have recently decided to move property and both Charlotte and Ben have been great in helping get the new flat secured and documents signed. Excellent service all round from all the staff I have had the pleasure talking to.... Read more
Tenant
5th Jun 2024 (8 mo. ago)
L Wright
Charlotte was so warm and personable during our viewings, and Ben ensured a quick application and signing process - excited to be living with parklane and would recommend to anyone looking!... Read more
S Kumar
Parklane is managing my tenancy for the last 4 years. They are very helpful and faster in addressing the concerns (whenever raised). Jacob Campbell is my property manager and he is doing an excellent job in doing the needful and keeping the residents stress free. Thanks for the continuous support.... Read more
Tenant
5th Jun 2024 (8 mo. ago)
E Akpan
Every business needs someone like Ben.... Read more
S Ng'andu
Thank you Sennon for attending to my enquiry on the property i am renting and giving great advice.... Read more
Tenant
3rd Jun 2024 (8 mo. ago)
B Bug
Ben was great, really quick and helpful replies and helped us sign for our flat really quickly! Thankyou!... Read more
Tenant
2nd Jun 2024 (8 mo. ago)
J Callan
Couldn’t be happier with how easy Ben and Charlotte made both the viewing process and the quick responses to questions and queries I had in the process of renting... Read more
Tenant
31st May 2024 (8 mo. ago)
M G
Parklane has been managing my rental property in the city centre for 6 years now and I can’t recommend them highly enough. From the moment I instructed them to let my property, the team has been very professional and friendly. I would especially like to mention Jacob, who has been dealing with my property recently. He was very quick and efficient with sorting things out in readiness for a new letting. His communication skills are excellent and the whole process was seamless.... Read more
Landlord
28th May 2024 (8 mo. ago)
J Littler
Has been great throughout the whole process and always on hand to help when needed - through moving in and moving out. Jacob specifically has been great.... Read more
27th May 2024 (8 mo. ago)
M Rushforth
As a landlord I have been with Parklane for many years and always received great service. For lettings, Charlotte has her finger on the pulse of the local market and her advice has always proved to be correct. Also, thanks to Sennon for dealing promptly with maintenance or tenant issues which arise from time to time and keeping the communication flowing.... Read more
Landlord
27th May 2024 (8 mo. ago)
D Sanari
I would like to thank Jacob C very much for making my stay comfortable. He had always tried to make me and the landlord happy. Thank you for all your time and effort to make our stay easy. I appreciate all your work with us and I would like to thank you again.... Read more
24th May 2024 (8 mo. ago)
J Leedale
Massive thanks to Ben and Charlotte who helped me through the process of viewing and renting a property. They were always happy to help and made the process simple . Much appreciated!... Read more
Tenant
24th May 2024 (8 mo. ago)
J pt
Thank you Charlotte for showing me the flat I have now taken, which wasn’t the one I booked to view, it was better! And Ben for the speedy referencing and everything else so I could get moved in as soon as.... Read more
Tenant
23rd May 2024 (8 mo. ago)
P Mirza
Leaving a review to highlight how wonderful Jacob Campbell is -- it is rare to have someone so helpful on hand and couldn't be happier with the service he provides... Read more
23rd May 2024 (8 mo. ago)
A Ebube
The maintenance service was swiftly done, thanks to Jacob Campbell.... Read more
22nd May 2024 (8 mo. ago)
A Anthony
Swift service... Read more
22nd May 2024 (8 mo. ago)
A Hutchison
Had a great experience with Parklane so far. I have mainly communicated through Jacob, who has been very quick and clear with his responses. After bad experiences with previous letting agencies, it's very refreshing to be with Parklane this year. Have signed another year at our flat and maybe will again!... Read more
Tenant
21st May 2024 (8 mo. ago)
V Davvetas
Very helpful real estate agent, especially compared to many others out there in Leeds. Jacob, my point of contact for queries about my flat, has been always responsive, helpful and kind. Keep up the good work.... Read more
21st May 2024 (8 mo. ago)
P Sauthoff
Been dealing with Parklane for more than two years and I am very happy with their service. Sennon is proactive responds to my queries very quickly and is really helpful - definitely 5 stars - keep it up.... Read more
17th May 2024 (8 mo. ago)
S k
The company helped me find a new home quickly for a reasonable price. The viewing was scheduled at a convenient time. The entire process from the beginning was well organized. It was my first experience renting, and I'm glad I received quick and clear answers from their managers, Jacob Campbell and Ben Jackson.... Read more
Tenant
15th May 2024 (8 mo. ago)
Rodney
I've had a good experience with Parklane. The portfolio manager (Jacob Campbell) for the property I lived in has been great. Very quick to respond to any emails sent and also proactive in resolving any issues faced. I would certainly recommend properties by Parklane based on the positive experience I've had.... Read more
Tenant
15th May 2024 (9 mo. ago)
G Foster
After deciding last minute to move due to our landlord upping the rent, me and my partner found the most perfect place with parklane and they’ve been great, best letting agents I’ve had! Charlotte was amazing with the viewing, reassuring and informative. And Ben has been super helpful and clear with dealing with our references and payments. The whole process was smooth and got sorted so fast!... Read more
Tenant
15th May 2024 (9 mo. ago)
G Moussa
Great services from Parklane Properties. Charlotte, who did my viewing, was very kind and helpful, and Ben was very helpful throughout the reference process.
UPDATE I have been with Parklane Properties for almost two months, and I am very pleased with Jacob, the portfolio manager. He is really helpful and proactive with the maintenance issues.... Read more
Tenant
13th May 2024 (9 mo. ago)
R Gatare
I recently rented a property managed by Park Lane Properties, and my experience has been excellent. Jacob, the portfolio manager, deserves special recognition for his professionalism and dedication. He has always been prompt in addressing any concerns or issues that have arisen, demonstrating a genuine commitment to tenant satisfaction. Additionally, I would like to extend my gratitude to Ben at the inquiries desk, who has been equally helpful whenever I've reached out for assistance. His friendly demeanor and willingness to assist have made the communication process with Park Lane Properties seamless and stress-free. I highly recommend them to anyone in search of a reliable property management company.... Read more
Tenant
10th May 2024 (9 mo. ago)
A Walker
We recently signed for a flat with Parklane, we viewed the property with Charlotte who was really helpful and Ben then made the application and referencing process seamless and easy for us.... Read more
Tenant
9th May 2024 (9 mo. ago)
K raman
Ben and Charlotte assisted us to find a place effortlessly.... Read more
A L
Absolute dream team, Ben has been so patient with difficulties in signing and as a neurodivergent person it makes life so much easier when dealing with the bureaucracy of letting agreements. Charlotte was refreshingly honest and helpful with the viewing we did. Looking forward to a communicative tenancy.... Read more
Tenant
30th Apr 2024 (9 mo. ago)
D You
Ben is really helpful and patient!... Read more
30th Apr 2024 (9 mo. ago)
A roás
I've been renting with Parklane for 6 years and I cannot recommend them enough. They have been great throughout the whole of our tenancy and have absolutely no complaints.
Would specially like to mention Jacob, our portfolio manager, who has been super attentive, responsive and helpful at all times.
They are great at communicating, super professional and any issues are always sorted to high standards.... Read more
Tenant
29th Apr 2024 (9 mo. ago)
H Wrigley
Staff Ben and Jacob have been excellent at helping me and my partner sorting our new home. Very quick and easy communication, helping us sort everything very smoothly.... Read more
25th Apr 2024 (9 mo. ago)
K nicolas
I had a great experience with Parklane properties. They made the process of looking for an apartment seamless, and during my tenancy they continuously provided quick and efficient services, especially Jacob.... Read more
Tenant
25th Apr 2024 (9 mo. ago)
H Rushton
Excellent service - would recommend as a Letting agent or Sales agent.... Read more
19th Apr 2024 (9 mo. ago)
N singh
Parklane properties are trustworthy
Ben, Charlotte and Sennon are of great help and always prompt in reverting back to my queries and getting the place perfectly clean and ready for my move-in.
Really happy with their post move-in service as well..
They are the agency which can be trusted and you will not face any difficulty before, during and after your stay...... Read more
Tenant
11th Apr 2024 (10 mo. ago)
A Parkinson
Not had to negotiate a tenancy for a number of years I approached Park Lane Properties for up-to-date advice. Ben on the enquiries desk gave me guidance on how to go about taking on a new property to rent. A viewing was immediately arranged with Charlotte to view 3 properties that were advertised obnoxiously the company’s website. Charlotte arrived at each property at the exact time specified. She was even able to unravel a situation where I had changed my mind about a commitment. After gaining the landlords agreement for the rent Ben sent all the emails to me promptly for the necessary signatures and deposits. Ben then arranged a final meeting with Sennon to hand over the keys an Sennon provided with some details of the back- up I can receive from Park Lane.
THey took care to make a stressful situation run smoothly... Read more
Tenant
10th Apr 2024 (10 mo. ago)
T Hridi
Parklane properties has been most helpful in house hunt and management of contracts. All the staff from Leeds city center office have been most helpful especially Ben and Charlotte have helped us immensely. They have supportive and in all stages.... Read more
10th Apr 2024 (10 mo. ago)
S Brown
Excellent service right from the beginning to checkout.I cant thank Charlotte and Sennon enough for the help they gave me right from my first viewing of the apartment and on to my 2years living there.Any issues I had were dealt with and when I finally moved out I completed my paperwork and got my deposit back no problem,you guys are a credit to Parklane,thankyou very much.I would happily recommend Parklane for anybody who wishes to renting Leeds centre.... Read more
Tenant
2nd Apr 2024 (10 mo. ago)
E Chamberlain
So far had a great experience with parklane. Ben and Charlotte have both been really helpful and everythings run smoothly! Thanks!... Read more
28th Mar 2024 (10 mo. ago)
S Wilson
Park Lane have been great. They offered me a viewing of the property, which was 3 hours after I phoned them! Being a 1st time renter, they have supported me with answering so many questions, not one bit of bother. Walked me through the process step by step and supported me in thinking about all my different options. Email replies within 5 minutes at times, they've been great. Charlotte did the viewing and was extremely knowledgeable and Ben has walked me through the process, again, with patience and support throughout... Read more
Tenant
27th Mar 2024 (10 mo. ago)
M Romelle
I’ve been with Parklane as a tenant going on three years now and their professionalism, expertise and reliability has been nothing short of highly efficient and stellar.
Jacob Campbell has been my point of contact and lives up to every bit of those compliments mentioned prior; whenever something needs taken care of, it’s always done so in a brilliantly timely manor, with a clear line of detailed communication and clarity, with check-ins throughout to ensure things are going accordingly. This has been consistent throughout and I’m not grateful. Jacob & Parklane have been tremendous.... Read more
Tenant
27th Mar 2024 (10 mo. ago)
H (Haz)
Excellent service, Sennon in particular is very amenable and responds promptly to queries.... Read more
22nd Mar 2024 (10 mo. ago)
N Tripathi
Its been more than year since i rented an apartment through Parklane and had really very good support through out all the time. Excellent team and good support. After hearing feedbacks from my friends about other agencies through which they have rented out looks like i am in far better position and in good hands in terms of getting support and transparency about all stuffs. Apart from ongoing as usual support, recently went through contract renewal of my apartment and it was again excellent support from Mr Sennon De Silva. I strongly recommend to go with Team Parklane in town and i am sure you will have a good experience with them.... Read more
Tenant
21st Mar 2024 (10 mo. ago)
Hello, it's been more than an year I am staying In an apartment rented through Parklane and excellent support from the whole team so far. I find myself in much better position in terms of support and transparency when I hear my friends review about other agencies through which they have rented out. My recent experience dealing with my contract renewal and required home stuff fixes has been amazing with Mr Sennon De Silva . I strongly recommend to go with Parklane team. Thanks... Read more
Seller
21st Mar 2024 (10 mo. ago)
A Singh
Sennon De Silva????, my Portfolio Manager is very supportive for tenant like me and provided a solution on time, also made the process smoothly.... Read more
Tenant
20th Mar 2024 (10 mo. ago)
R Koukova
Got our first apartment in leeds city center with parklane. Overall a much easier experience that we'd anticipated. Viewing was booked easily, Charlotte who met me on site was very nice and understanding, showed us a second apartment slightly above budget that ended up being the one. The reference process with her and Ben was quite quick and easy, everything was online and well managed. Afterwards getting our keys and documents with Sennon also went very well, very courteous by email and in person, explained everything very well and got us started. Overall I'm very happy and glad we got our apartment with them.... Read more
Tenant
12th Mar 2024 (11 mo. ago)
F Ghaffari
Thank you dear Ben and Charlotte, I am glad that I had my first experience with you. Thank you for your great help.... Read more
7th Mar 2024 (11 mo. ago)
T Coggill
Had a really great experience with Parklane Properties when I was looking at renting my new property. I initially got in touch with Ben who helped organise the viewing and Charlotte showed us around. She was helpful in answering any queries and what the application process would entail. Ben helped us directly throughout and after the application process and he couldn’t have made it easier, so thank you very much!... Read more
Tenant
6th Mar 2024 (11 mo. ago)
D Hardy
We used Parklane to rent a property in the city centre between 2021 and 2024. We dealt with multiple staff members before, during and after the tenancy. (Charlotte, Charlie and Sennon)
There were a few minor issues throughout the tenancy but these were as you'd expect in a rental property and would normally be dealt with fairly swiftly. Communication was normally pretty good and staff were friendly and helpful. We had absolutely no issues with any of the admin before or after the tenancy. Parklane made the process very straightforward. We'd recommend them for renting a Leeds based property.
Dan and Gen... Read more
Tenant
4th Mar 2024 (11 mo. ago)
F O'Rourke
My experience has been very positive, overall excellent service very smooth and speedy. Our agent Sennon De Silva always responses very quickly.... Read more
4th Mar 2024 (11 mo. ago)
P Christian
I had good experience with this agency. From viewing to all the procedure Charlotte and Ben Jackson has provided all the supportive efforts. I am very happy with the deal. 5 star to them.... Read more
1st Mar 2024 (11 mo. ago)
K W
Sennon has been a huge help every time I've needed assistance from Parklane - his comms have always been prompt and professional, and have left me with confidence that anything I raise with him will be dealt with to a satisfactory degree.... Read more
28th Feb 2024 (11 mo. ago)
Meng
I highly recommend this agency. They give a lot of help during I buy the apartment. And especially thanks to Satty. She makes the process going smoothly.... Read more
Buyer
28th Feb 2024 (11 mo. ago)
G Almutairi
Excellent... Read more
23rd Feb 2024 (11 mo. ago)
A Vivar
My roommate and I have had a really good experience with the agency. From the very beginning with the viewings, Charlotte was super helpful and answered all our questions to then the renting process with Ben who has been very patient and always super fast replying our multiple emails. Also thank you to Sennon who went through all the paperwork with me, explaining every single detail and being very supportive! We are very grateful!... Read more
Tenant
22nd Feb 2024 (11 mo. ago)
B Pattanayak
I would highly recommend Parkland Agencies. This was my second times, was engaging with them for two different requirements. And they always keep me up to date and helpful. Brilliant team!
Special thanks to Charlotte in helping for the viewing properties as per my requirement. She was incredibly attentive, knowledgeable.
And I must mentioned two other key persons, Ben Jackson and Sennon, who not just helped me throughout the entire process but always eager to fulfill customer's expectation and resolve the unusual challenges if you faced in dealing with the properties.
Great experience, with fast communication and very professional throughout the process!... Read more
11th Feb 2024 (1 year ago)
A Rajab
My experience with them was really good especially ( Charlotte and Ben ) who i did my viewing with them and did help me with everything to get my apartment, they were so helpful and fast with replying.... Read more
Tenant
11th Feb 2024 (1 year ago)
C Cooper
Jacob at Parklane has been very helpful as a portfolio manager. As a long-term tenant in Clarence House, Leeds Dock, it has been great communicating with Jacob on maintenance tasks and tenancy extensions.... Read more
Tenant
9th Feb 2024 (1 year ago)
A Alsaleh
I’ve been in a flat that is managed by Parklane for 3 years and it has been a great experience. Jacob is the portfolio manager and he is excellent and professional for handling maintenance issues regarding the flat. Ben is excellent and professional as well for facilitating the end of tenancy. They were both looking for my best interest, quick to respond to any inquiries via emails and telephone, and kept me informed of any updates. Thank you for the great experience.... Read more
Tenant
6th Feb 2024 (1 year ago)
L A
Since the first time I came the UK, I witnessed a high level of professional and flexible services in Parklane services .
Special thanks to Jacob, (costumer services) He always considers my requests and emails.
So grateful for his support and consideration.
If there is more that 5 stars I would give it to you.
Leeds, LS2... Read more
31st Jan 2024 (1 year ago)
W Au
Ben and Charlotte was of great help when I enquired about a property. Respectful and responsive.... Read more
25th Jan 2024 (1 year ago)
K Padalkar
Great service from Charlotte and Ben... Read more
22nd Jan 2024 (1 year ago)
Sennon has always provided a first-class service. He has been attentive, proactive and efficient when managing my property. He is a real credit to the Park Lane team.... Read more
Landlord
17th Jan 2024 (1 year ago)
D Martin
When our dishwasher broke down, Jacob responded within hours and arranged for someone to come and fix it the next day. Great service from Parklane.... Read more
Landlord
16th Jan 2024 (1 year ago)
M liburd
Excellent service from Parklane for our recent rental. Charlotte, Ben and Jacob in particular have been superb. Highly professional, courteous and quick to respond to all our questions and queries.... Read more
Tenant
9th Jan 2024 (1 year ago)
I Nicholas
Parklane Properties has got a set of brilliant, efficient and professional staff who were always willing and ready to help with any issues regarding my flat.
Sennon was very friendly and exceptionally efficient in responding to any concerns or issues that needed attention.... Read more
Tenant
8th Jan 2024 (1 year ago)
S PANDEY
Sennon had been really friendly and helpful in all my queries. Cheers ????... Read more
6th Jan 2024 (1 year ago)
? ???????
Great office and excellent dealing. I dealt with a person in the office named Jacob. He was really a great employee. He treated my
calls and emails with a warm welcome and served the best way... Read more
3rd Jan 2024 (1 year ago)
M Russell
Sennon was very prompt and helpful in responding to any maintenance issues or queries we might have about our rental property.... Read more
Tenant
18th Dec 2023 (1 year ago)

Firstly I'd be suspicious of the positive reviews on here. there all seems to occur in clusters around the same time which is very unusual. Look at other review websites. yelp outlines somethings very similar to my experiences.
We had issues with mold, showers not working, flats flooding, threats made against us, (all this lasting for a year). When we tried to raise things further the front door "coincidently" got kicked down and someone tried to break in. Maintenance company didn't repair it for days afterwards to we had to make sure someone was always in.
Towards the end we knew what they were like so went above and beyond to clean the place. we took photos. we showed all bulbs working in the photos. they still tried to charge us for replacing the bulbs until they were confronted with evidence (apparently it costs £90 to change light bulbs in a small 4 bed flat!!!!).
Don't but into the positive reviews here. there're short. all posted around a similar time period. and they don't give out much detail or name individual staff directly as being "good". All comes across very suspicious.
look at yelp, theres some on facebook too, and i found glassdoor particular enlightening as there own ex staff mention plenty of bad practices they do.... Read more
Tenant
18th Dec 2023 (1 year ago)
N Joban
Have been with Parklane for a number of years now and I find their service satisfactory. During the last few months, Sennon De Silva has been managing my property and he has communicated very well and kept me well informed on the matters regarding my property.... Read more
Landlord
13th Dec 2023 (1 year ago)
D Sobbi
Sennon was so helpful and quick to respond that I can't thank her enough.... Read more
9th Dec 2023 (1 year ago)
S Metcalfe
Excellent service from Parklane. Charlotte did my viewing and was very knowledgable and helpful. The process was then very easy with Ben helping with understanding the contract and other details. Great service. I’ve been very impressed so far… I’d recommend these guys!!... Read more
9th Dec 2023 (1 year ago)
B Chicka
The hospitality received towards my letting process with Parklane properties has been a top notch,from viewing to signing out my contract was made so easy.Charlotte??,Ben and Sennon Desilva,keep up the good work,I would recommend you guys a thousand times to others????... Read more
Landlord
8th Dec 2023 (1 year ago)
D Onyebezie
I have been with Parklane for 15 mths and will honestly state that the turnaround time for issues to be resolved could have been better in the first few months.
However, it improved massively when I started working with Sennon. I appreciate the promptness and diligence with which he responds to my queries.
Thank you Sennon. Keep it up.
Cheers,
Daniel... Read more
Tenant
7th Dec 2023 (1 year ago)
J Weller
Have had a very good experience with this agency! Professional and timely. Sennon has been very responsive for any repair requests I've had.... Read more
Tenant
6th Dec 2023 (1 year ago)
M Nixon
Recently dealt with Jacob when dealing with a maintenance request. Within 24 hours and he had instructed a plumber to the property and has kept us up to date with ongoing developments... Read more
Tenant
6th Dec 2023 (1 year ago)
R do
Parklane has been letting my apartment on a fully managed basis for several years now. I find the letting team very professional, knowledgeable and quick to respond. The behind the scene admin with monthly statements, ensuring compliance and dealing with tradesmen beyond reproach. I am totally satisfied with the service I have been receiving. The current Portfolio Manager, Senon De Silva, is exceptional.... Read more
Landlord
6th Dec 2023 (1 year ago)
S shan
Jacob Campbell is my property manager and he’s been providing prompt response and solutions after my move in 6 months back in Aspect 14, Leeds. Repair works and alternatives were assigned on time. I would prefer parklane for renting properties.Email responses for queries were prompt.
I would recommend Parklane for sure.... Read more
Tenant
5th Dec 2023 (1 year ago)
J Ward
Can’t fault the service provided by Park Lane, our experience was all thanks to Charlotte who always managed to get issues sorted and seemed happy to do so... Read more
5th Dec 2023 (1 year ago)
N Moore
Excellent service from Sennon, Ben & Charlotte dealing with my many questions, quickly, professionally and very patiently! The properties I viewed were of a very high standard & I would 100% recommend using Parklane services.... Read more
4th Dec 2023 (1 year ago)
K Sian
Jacob was really efficient with helping us with an issue at our flat. The situation has been dealt with quickly and communication was clear. Very happy.... Read more
Tenant
1st Dec 2023 (1 year ago)
S waghmare
Fantastic and extremely professional service provided by Ben and Charlotte. I'd definitely recommend parklane to my friends.... Read more
1st Dec 2023 (1 year ago)
E sutherland
I’ve rented with Parklane for almost 3 years, and Jacob is very efficient and proactive in getting maintenance issues resolved. I can trust they will be actioned in a timely manner, and Jacob always keeps me informed with what’s happening, responding to emails quickly. As a tenant this provides peace of mind knowing your letting agents will resolve maintenance problems for you, and not leave them. Always pleased with the service I receive from Jacob.... Read more
Tenant
30th Nov 2023 (1 year ago)
C Obu
Sennon has been fantastic with any queries or issues we have had and made the whole process seamless, highly recommend.... Read more
27th Nov 2023 (1 year ago)
D Sheldrake
Convenient city centre location, and Sennon, who oversaw the property we were renting, was always polite, responsive, and ensured our issues and concerns were dealt with.... Read more
Tenant
24th Nov 2023 (1 year ago)
S prajapati
Charlotte was really helpful and kind when I viewed the property. Charlotte and Ben then ensured a smooth process with signing for and moving into our new place. Currently moving to the flat. Sennon is the portfolio manager has been very helpful and efficient, ensuring all our queries have been solved quickly and effectively. We are really happy in our new home and Parklane have been the best & most professional estate agents.... Read more
Tenant
24th Nov 2023 (1 year ago)
K Tuohy
I'd like to take this opportunity the thank the Parklane Leeds Portfolio Manager Jacob Campbell for looking after my account. Jacob's doing a fantastic job, responds quickly and professionally and is always available. Parklane your lucky to have him.
Yours faithfully,
Kieran... Read more
Landlord
17th Nov 2023 (1 year ago)
C Wowk
Always helpful, prompt to respond and proactive. Very happy with the service received from Charlotte, Phil, Sennon, Charlie and others in the team over the last 15 years.... Read more
14th Nov 2023 (1 year ago)
N Ramesh
Jacob is awesome! He fixed our hob issue super quick and helped us with everything we needed. Really appreciate his friendly approach. Definitely recommend him.... Read more
10th Nov 2023 (1 year ago)
L Rooney
Renting a property with Parklane has been really smooth. Great communication from the whole team. Sennon handled my move in and was great and friendly, had all the info I needed ready for me. My key wasn't ready but he had a temporary one for me and had organised for my permanent one in advance. Answered all my questions and kept up contact well after my move in as well. Great experience overall!... Read more
Tenant
10th Nov 2023 (1 year ago)
D Evans
Have been with Parklane for a couple of years now and always receive a quick and efficient service to get any problems resolved. Sennon and the team at Parklane are great.... Read more
9th Nov 2023 (1 year ago)
Domness
Currently renting out my property through Parklane using their fully managed option. So far it’s been an absolute breeze. From visiting in store, dropping my keys off, all I’ve had to do since then is reply to a few emails. All completely hands off which has made my life super easy.
Sennon has been brilliant, any issues with the tenants has been brought forward and resolved with me having to lift a finger.
Would absolutely recommend anyone looking to do the same.... Read more
Landlord
9th Nov 2023 (1 year ago)
R Alshaheen
We have been working with Jacob for our property in LS1 4ED, and he has been really helpful and kind, and he makes sure the work gets done and checks up on everything. our experience with parklane properties is very amazing. Thank you very much.... Read more
Landlord
7th Nov 2023 (1 year ago)
S Shaikh
Recently moved into a new apartment and can't emphasis enough on how helpful Jacob Campbell has been. He's been on top of every query and maintenance issue with quick turnarounds. Overall a pleasant experience.... Read more
Tenant
7th Nov 2023 (1 year ago)
M QutbAldeen
Sennon has been great help and parklane is my best option.... Read more
7th Nov 2023 (1 year ago)
M KILLER
This office has a good staff and if you need any help they will be there for you... Read more
6th Nov 2023 (1 year ago)
S Bangad
We have received wonderful prompt service over a long period of more than 15 years from parklane , very timely prompt response particularly dealing with maintenance issues , I am impressed with help from Sennon De Silva , thanks and keep up the good work... Read more
Landlord
3rd Nov 2023 (1 year ago)
J FR
The whole team was very helpful and generous and shout out to sennon de Silva for the fast reply and most of help.... Read more
3rd Nov 2023 (1 year ago)
B Orduño
Sennon has been very responsive and reliable. He has been a great help in addressing any concerns or issues with the flat, making the rental experience smooth. Sennon’s professionalism and prompt communication are been greatly appreciated.... Read more
Tenant
2nd Nov 2023 (1 year ago)
M Ramsden
Very efficient service and support from Charlotte and Jacob with some maintenance issues ????????????... Read more
2nd Nov 2023 (1 year ago)
I Sahni
Jacob Campbell and the team are just brilliant. I couldn’t have asked for a better portfolio manager. Have been dealing with Parklane properties since we moved in 2 years ago and we had some major maintenance issues that Jacob resolved quickly and efficiently. Overall a lovely experience with the Parklane team ????... Read more
Tenant
2nd Nov 2023 (1 year ago)
F Middleton
Sennon was friendly and lovely to work with.... Read more
1st Nov 2023 (1 year ago)
S Nagarajan
We receive very prompt and efficient service from the Lettings team who we have now used for over 17 years. In the last months we have dealt with Sennon De Silva who has responded to our requests speedily and sorted out queries immediately. Highly recommended.... Read more
Landlord
31st Oct 2023 (1 year ago)
J Furlong
Moved into a new flat last month and Jacob has been excellent so far in addressing any issues & queries in a very timely manner. Recommend!... Read more
Tenant
31st Oct 2023 (1 year ago)
B Richmond
Had really good communication with the parklane team, especially Jacob and Ben, who have been very helpful sorting out any issues that have arisen.... Read more
30th Oct 2023 (1 year ago)
E Gulc
I'm delighted with the service I get at Parklane. Phil and his team work hard to make life easier for me as a landlord. Big shout for Charlotte who works wonders letting out my properties and Sennon for managing them day to day. Parklane offer a professional and friendly service which I can thoroughly recommend.... Read more
Landlord
27th Oct 2023 (1 year ago)
C Salmon
Sennon always responds promptly, and in a courteous and pleasant manner, to any issues we have with our property and gets the problem sorted out as quickly and efficiently as possible. An asset to the team at Park Lane.... Read more
27th Oct 2023 (1 year ago)
J Gos
We have been using there services for 17 years, with less then 4 months of unoccupied rental. Great communication through out. Sennon well done.... Read more
Landlord
26th Oct 2023 (1 year ago)
S Panda
Our move to the new house has been facilitated by Jacob who has proactively helped us to resolve any issues effectively.... Read more
26th Oct 2023 (1 year ago)
N Simon
Jacob Campbell managed the process of the replacement of an appliance which enabled the process to run smoothly. He ensured that I was kept updated at all times, it was much appreciated.... Read more
Landlord
24th Oct 2023 (1 year ago)
U Moroney
Recently moved into our apartment and had a very pleasant experience with Jacob Campbell, there was one or two minor maintenance issues which Jacob sorted out immediately once we let him know. Very efficient and overall great experience. Thanks :) !... Read more
Tenant
24th Oct 2023 (1 year ago)
K brooks
Sennon, Ben and the team have been absolutely wonderful throughout me and my partners move! Lovely, helpful and professional, cannot recommend enough :)... Read more
19th Oct 2023 (1 year ago)
P Ryan
Can’t recommend Satty and the team enough. They helped us through the difficult sale of our city centre apartment due to fire safety issues and being in the middle of a covid lockdown. They were professional, informative and guided us from start to finish. The marketing of our property was absolutely fantastic and we received a number of offers above asking price within 1 week or marketing. Despite all issues, they assisted us throughout the process start to finish. Can’t thank them enough for all their help.... Read more
Seller
16th Oct 2023 (1 year ago)
R Humphreys
I've been really impressed with the quality of communication and responsiveness from Park Lane - Jacob has been great at resolving issues large and small and keeping us up to date at all times.... Read more
12th Oct 2023 (1 year ago)
C McEniff
Charlotte was really helpful and kind when I viewed the property. Charlotte and Ben then ensured a smooth process with signing for and moving into our new place. We moved in 3 weeks ago and Jacob our property manager has been very helpful and efficient, ensuring all our queries have been solved quickly and effectively. We are really happy in our new home and Parklane have been the best & most professional estate agents I've dealt with since moving to Leeds 6 years ago.... Read more
Tenant
11th Oct 2023 (1 year ago)
W Ho
The staffs are friendly and very helpful.... Read more
9th Oct 2023 (1 year ago)
N Denyer
Satty and the team at Park Lane provided a 1st class service, which even as pedantic and customer service driven as I am cannot fault.
Engaged, trusted, reliable, professional and proactive.
Satty is very knowledgeable and her experience of the sales process is evident from the conversations and emails. All fact, no hard sales talk. Breath of fresh air.
Park Lane set the bar for other estate agents.
RECOMMEND 100%... Read more
Seller
4th Oct 2023 (1 year ago)
D Rizvi
Mr Sennon De Silva was very friendly and walked me through the whole process of tenancy.... Read more
Tenant
3rd Oct 2023 (1 year ago)
O dey
Moving in was really convenient and the staff.. Ben Jackson and Charlotte were really helpful... Read more
28th Sep 2023 (1 year ago)
T Pathan
Exceptional Service from Mr Sennon DeSilva at Parklane Properties
Upon moving in, I encountered a mould issue on the kitchen counter and Mr. DeSilva almost immediately and had changed. During this process, it was discovered that the kitchen hob wasn't functioning and on the VERY SAME DAY, a new stove was installed. On the same day, a broken flush was also fixed on the spot.
The efficiency and speed of these repairs were truly impressive. Although I was worried reading the reviews about Parklane Properties being slow with changes, my experience has been the opposite. I'm only one month into my tenancy, but so far, Mr. Sennon DeSilva has changed my perception.
Also, this is not one of those scammy reviews that someone has asked me to write I genuinely think Mr. Sennon deserves this praise. :p... Read more
Tenant
27th Sep 2023 (1 year ago)
K Ebenezer
The staffs were welcoming and very helpful. I highly recommend Sennon De Silva for his kind assistance.... Read more
20th Sep 2023 (1 year ago)
P Wang
Great experience with Ben for renting a house in leeds, really considerable and fast response for every single of our questions.
Highly recommended.... Read more
Tenant
18th Sep 2023 (1 year ago)
E lawal
Fastest I have ever experienced ????, in just two days I was able to move into my apartment. All thanks to Ben and Charllote for swift responses and were always checking to see all went smooth and easy, keep it up, me and my family really appreciated you guys.
Esther.... Read more
Tenant
17th Sep 2023 (1 year ago)
A j
I booked a viewing for Wednesday at 2pm to view apartment 143 Elmwood Lane, Leeds. Then I got a call from a lady who wanted to change it to 1:30 pm. I agreed but said I may be late a few minutes. I already said that I would be a cash buyer and the lady asked me questions which I already answered. From the beginning of the call she not asked if I had time to talk. I said that I had already answered these questions so she said that the person who booked me for a viewing did it wrong. I got frustrated and could not continue the conversation as my client arrived and told her I had to finish. She cancelled the appointment. Very bad experience.... Read more
Buyer
12th Sep 2023 (1 year ago)
S (UK)
Thanks to Ben Jackson and Charlotte Sisson, my recent interactions and eventual move in to one of the properties was seamless and they were quiet helpful.... Read more
30th Aug 2023 (1 year ago)
A Dogan
Was a tenant with them for 1.5 years. At the end of our tenancy they made deductions from our deposit without our knowledge. They didn't even bother to give us any acknowledgment. The deductions were made for stuff that were there before our tenancy even started. When we disputed (the already deducted deposit) we were ignored and i could not get an email response from them. My flat mate and i resorted in putting a claim through the deposit scheme agency TDS and they sorted it out for us and we got our full deposit back as we were unfairly charged. I do not recommend this agency as they were a pain in the arse to deal with. They practically tried scamming us and if we had not found a third party to help us we would have not got our hard earned money back! Zero customer service skills!!... Read more
Tenant
23rd Aug 2023 (1 year ago)
L nevin

Parklane set us up under a business gas account with a company only doing business accounts at a time we were unable to change providers. We had to pay double the amount we should. Moreover the parklane contract legally states ALL TENANTS ARE LIABLE UNDER PARKLANES CONTRACT TO PAY BILLS. However parklane have ignored ALL MY EMAILS asking them to get the money off the previous tenants and now we are being sent debt letters for this money. Moreover parklane set us up with positive energy for electricity who do not speak English. The whole year parklane told us they will sort this out and then gave us a final bill we paid and set us up with Jeremy from utility bills to sort this. They even changed the name to parklane and asked positive energy to no longer contact us as every time I rung positive energy I was hung up on as they couldn't understand a word of English. However now positive energy are emailing us (months after moving out) saying we are in debt for £900 despite parklane saying this was sorted and that we had paid our bill and had sorted a discount to be applied which we were liable for. Parklane are ignoring all emails about this once again. Adele when she worked here was very helpful - however she has been replaced with Laura who is ignoring everything we send alongside with Jeremy and Parklane itself. Parklane also refused to give us back our deposit. I emailed refuting this as the reasons for it were incorrect and they told us they had 10 days to respond. Once again they have never emailed us since and not returned our deposit. They are subsequently ignoring all future emails I have sent. We will now be taking parklane to court. DO NOT RENT WITH PARKLANE.... Read more
Tenant
21st Aug 2023 (1 year ago)
S G
The staff at Parklane in the two years I rented from them were friendly, efficient and helpful. The property was comfortable and well maintained. The one occasion I had cause to call on their services for a broken down washing machine, said machine was replaced, without fuss, within a day. I would recommend them.... Read more
Tenant
9th Aug 2023 (1 year ago)
P R
Excellent Service during Home Move. Sennon was nice and helping a lot throughout the process... Read more
27th Jul 2023 (1 year ago)
S Raj
Had a Great Experience with ParkLane and Homemove process was smooth and Excellent.
Sennon De Silva is more efficient and Interactive. He had helped me a lot throughout the HomeMove.... Read more
23rd Jul 2023 (1 year ago)
S Cattell
Park lane were really helpful and made my move in process smooth and stress free! Would definitely recommend! Sennon was happy to answer any questions we had!... Read more
22nd Jul 2023 (1 year ago)
A Ngambi
First time dealing with Parklane Properties. It was nothing but a smooth process from viewing the property to signing the tenancy agreement thanks to Ben Jackson and Charlotte Sinnon. Charlotte was very friendly during the viewing process and has also been kind enough to check up on me. Ben was also very friendly and made sure there were no issues with the paperwork. I’m sure if I have any problems they will be quick to help. If you’re looking for a property in and around Leeds I would recommend!... Read more
Tenant
21st Jul 2023 (1 year ago)
E Hasanli
I had a very smooth experience with Parklane when it came to moving. The team at Parklane, particularly Ben and Charlotte, were extremely helpful and made our relocation process much easier and stress-free. I am grateful for their assistance and want to express my gratitude. Thank you!... Read more
19th Jul 2023 (1 year ago)
S Admin
Been dealing with Parklane since 2008 and never had a problem. Excellent service all round. Sennon De Silva now looks after our properties, and to say she is excellent would be an under statement! She is efficient, prompt and extremely helpful. Wish I could give her 6 stars!! Highly recommend.... Read more
Landlord
19th Jul 2023 (1 year ago)
J White
Parklane and in particular, Sennon made the move in process incredibly easy for us. Collecting our keys and signing up to our new flat was the easiest experience I’ve had so far.
I would highly recommend letting with Park Lane.... Read more
Tenant
19th Jul 2023 (1 year ago)
M Shola
So far, so good I am happy with the service they rendered.... Read more
16th Jul 2023 (1 year ago)
A On
As a tenant in a rental property, we have found Jacob Campbell to be a very helpful manager in sorting out whatever that has to be done. He has been responsive and communicates our queries and issues with the landlord in a timely fashion. It is very refreshing to have a manager who aims to assist tenants in whatever way possible.... Read more
Tenant
14th Jul 2023 (1 year ago)
J Bell
Great experience when searching a city center based Flat, Charlotte and Ben were extremely knowledgeable and a pleasure to work with.... Read more
13th Jul 2023 (1 year ago)
G Hezam
Ben and Charlotte were very helpful and good at dealing, I have done my process easily and quickly through this agent.... Read more
13th Jul 2023 (1 year ago)
H amiri
I would like to let you that you both(Charlotte and Ben Jackson) performed well and I am fully satisfied with your work and I emphasise that any day I want to buy or rent a property, I will definitely contact you.... Read more
13th Jul 2023 (1 year ago)
C Muzanenhamo
Sennon helped from the time I moved into the property till the day I moved out. He attended to my queries in a timely manner and gave regularly updates on progress. Special thanks to Parklane Properties City Centre Leeds for your support. Your services are outstanding.... Read more
Tenant
7th Jul 2023 (1 year ago)
S Mohammed
Park Lane Properties have been excellent though out the letting process. Very efficient and prompt service provided. I would highly recommend.... Read more
Landlord
7th Jul 2023 (1 year ago)
R Wattley
Charlotte helped me to find a property and was incredibly helpful and friendly and provided lots of really useful information not only about the flats themselves but also the different parts of Leeds as I was not familiar with the city. Her help made what I had anticipated would be a long and stressful experience feel relatively quick and easy! Thank you!... Read more
23rd Jun 2023 (1 year ago)
I had a fantastic experience with one of your colleagues Mackenzie Dakin. She answered all my concerns and queries and made sure I had all the information I needed. Her communication was very thorough and I cant thank her enough for the help.... Read more
Tenant
21st Jun 2023 (1 year ago)
A Shah
Very happy with the service I received...brilliant Satty..thank you very much..I am sure it will continue ???? ????... Read more
16th Jun 2023 (1 year ago)
H Baker
Satty did a great job of getting our sale over the line and kept us well informed during the process. She was happy to offer advice throughout the process and she was really helpful and approachable... Read more
Seller
16th Jun 2023 (1 year ago)
K Germeus
Had a really good and smooth process with Ben from parklane properties, very respectful and patient. Highly recommend!... Read more
13th Jun 2023 (1 year ago)
R Hingrajia
Really supportive agency in lettings management. They are very personable and approachable. They have our well-being at the front of our minds and quick to respond. Sennon is a brilliant point of contact being a current tenant in one of their portfolio properties. Always supportive with a smile and happy to get you more advice if needed.... Read more
Tenant
7th Jun 2023 (1 year ago)
L S
Parklane Properties have been extremely helpful and communicative- Ben was always on hand to answer all my questions and I would absolutely recommend to anyone looking to rent in Leeds!... Read more
Tenant
6th Jun 2023 (1 year ago)
J Marshall
Could not be more delighted with the professional and approachable service received from Parklane in the sale of my apartment from beginning to end a seamless process with constant updates. Thank you Parklane.... Read more
Seller
5th Jun 2023 (1 year ago)
D Browne
It took 7.5 months to complete a cash purchase, and without Satty co-ordinating communications I fear it would have all fallen apart.... Read more
Buyer
31st May 2023 (1 year ago)
B sutton
very easy letting processed. was shown around the prospective property by charlotte and when i decided it was the one i wanted was helped through the letting process straight away. good contact and smooth process.... Read more
Landlord
26th May 2023 (1 year ago)
K Barker-May
Fantastic service from this team during my tenancy application and approval. Online application and contract management are efficient and secure, all in all a very good experience with this company. Thank you Satty and Ben.... Read more
Tenant
17th May 2023 (1 year ago)
S Hassan
Parklane were absolutely fantastic at driving forward my property purchase, even amidst numerous setbacks. Satty (the agent in question) was in contact all the time and maintained vital communication between all parties, whilst being extremely supportive during the challenges of the transaction (which lasted 8 months!). Without this, the sale wouldn't have gone through, so I'm very grateful for the service by Satty and Parklane - thank you.... Read more
Buyer
13th Feb 2023 (2 years ago)
I am extremely pleased with my Parklane experience. Jack was a huge help in particular; he took me and a friend to see 6 different properties and the same day we found one we liked, and the contract process was very quick. I’d highly recommend this to anyone.... Read more
Tenant
9th Feb 2023 (2 years ago)
S Brown
Satty Bhamra at Parklane was excellent. Satty sold our property in record time. She was professional and a pleasure to work with through the whole process. Great communication and always had our back. Two thumbs up... Read more
Seller
13th Oct 2022 (2 years ago)
K Udeozor
I've been in the UK for over a year now, and I can honestly vow that the respect, value for people, countenance, and treatment I got from ParkLane Properties is second to none. I applaud Charlotte (a Staff) who helped me get my new place. After a warm conversation with her, she assured me I'd get the place I wanted. It brought me to tears seeing the effort she made just to make sure I got the place. I am indeed grateful. ParkLane Properties is the best...... Read more
Tenant
18th Aug 2022 (2 years ago)
D parker
So far so good !
Many thanks to Charlotte for finding me a place in the perfect location and for helping with my application. Also thanks to Charlie for helping with the referencing process.... Read more
4th Aug 2022 (2 years ago)
J Wickens
Parklane have been fantastic throughout the process of finding a flat to rent in Leeds. Shout out to Lettings Manager, Charlotte, who has been incredibly helpful throughout the process and more than accommodating when booking viewings. Would highly recommend Parklane if you are considering a trustworthy and reliable lettings agent.... Read more
26th Jul 2022 (2 years ago)
L V
Fantastic! They sold my flat in record time. Satty really knows her market and is very friendly and helpful. The photos they took and advice she gave me regarding the marketing of the property was great. Satty also introduced me to a Solicitor who worked alongside us to make the sale as painless as possible from start to finish. I highly recommend!... Read more
21st Jul 2022 (2 years ago)

I wouldn’t even give one star if it was possible. I have had a mountain of grievances living in a Parklane property - flatmates stealing an Xbox and cash, my bike being stolen from the foyer when locked up, ex tenants using their card to get into the flat and have parties which have now resulted in me being charged on my deposit. Every single time I had documented what happened and literally begged for help from the team and not one of them ever responded or did anything to help the situation. They completely disregarded their legal duty of care as a letting agents and allowed disruptive and dangerous people to live in a space you are supposed to feel safe. I know they offer deals that can seem attractive, but please DO NOT sign with them. They take advantage of young students and do not provide you somewhere clean and safe to live, and then steal your deposits at the end. Signing with Parklane absolutely ruined 2020 for me and their lack of consideration and respect for tenants has contributed massively to the deterioration of my mental health.... Read more
Tenant
15th Jul 2021 (3 years ago)
C Callaway

DO NOT GO WITH PARKLANE PROPERTIES!!
Absolutely shocking estate agency. They withheld our deposit for 10 months after moving out with an excuse of ‘not providing 1 months proof of payment’. They don’t keep track of how much you pay so that they can take more money from you at the end as they took out £350 out of our deposit which should never have been took out.
Additional to this, they charged us for damages at the house which were already there when we moved in and they charged us for them anyways. They also emailed us our list of damages they were to take out of the deposit which we weren’t against.
We were then promised a minimum of £500 out of our 1200 deposit (should have been another £350 on top). They only gave us £352 and then gave us another email saying ‘oh sorry, we forgot to add on these damages aswell’ even though it was already sorted and I took photos of the bathroom which they charged us extra for and there was nothing wrong with it at all and I even got my family to come around and inspect it themselves for a second opinion.
They will just scam you and make you pay more then you should be doing and they are honestly so bad for replying to email and trying to get stuff sorted in the houses as they take ages to reply and the job is never done properly either.
Absolutely shocking estate agency and would not recommend at all as we are only just finishing up with them after moving out in July and it’s now June the next year, absolute shambles.... Read more
Tenant
10th May 2021 (3 years ago)
G GALE
Hi just started doing some property work for them in Leeds and all is good.
Thanks to Charlie and Alexandra and all the team in Leeds... Read more
29th Mar 2021 (3 years ago)
S Mukhtarli
Charlotte Turner supported us in every step. She was very responsible and professional. Thanks Charlotte, Thanks Parklane!... Read more
28th Mar 2021 (3 years ago)
M Oliver
When I viewed the apartment there was bad water egress damage in both the living room and bedroom and also damage to one of the cupboards in the kitchen. I was told this would be fixed ASAP. 6 months later still no repairs and more things are wrong and both parklane and the landlord show no interest in fixing these issues. This is unacceptable especially when I pay £750 a month. I won't be renting a property from parklane again... Read more
Tenant
20th Feb 2021 (3 years ago)
C Mcnicholas
Very high commission... Read more
25th Jan 2021 (4 years ago)
D Miller
We dealt with Charlotte Turner whilst purchasing a BTL property in Burley - Charlotte was a pleasure deal to deal with and I wouldn't hesitate to use Parklane again.... Read more
Buyer
2nd Dec 2020 (4 years ago)
B Lynch
Parklane Properties have looked after us for over ten years, first managing the letting of our single house in Leeds and then acting as sole agent for the sale of the property. In both cases, we have been really grateful for the thoughtful and conscientious service we received. Selling a house is normally a stressful experience but Satty and her team made it so much easier with timely and practical advice, always direct and to the point but with the best interests of their clients at heart. Well done, we are really happy customers.... Read more
Seller
9th Oct 2020 (4 years ago)
Sarah
I have recently bought a property from Parklane and wanted to say how well we were looked after by Charlotte and Satty. They communicated with us all the way through the process (which was VERY long, due to the Covid-19 pandemic) and were responsive and efficient and pleasant all the way through. I'd recommend them to anyone looking to buy a property...thanks for all your help.... Read more
Buyer
22nd Sep 2020 (4 years ago)
L Lister
The house we were to rent had been sold to a different company after we had signed our contracts. We found out later from the company who now owns the house that the house had been brought 12 weeks prior to us being told anything and the deal had been agreed for longer. They allowed me and four other people to live in the dark sending them various forms and evidence despite knowing we would not move into the house and when asked to tell us why we had not been told sooner we were simply told this is fairly standard. Avoid at all costs... Read more
Tenant
25th Jun 2020 (4 years ago)
R Patre
I am a landlord as I have used Parklane Properties for two tenancy terms.
I was happy with the professionalism of the staff that I dealt with.
Rupesh Patre... Read more
Landlord
4th Jun 2020 (4 years ago)
R Richardson
Satty at Park Lane went above and beyond to help us with the purchase of our property. Her service was kind, empathetic and professional and we very much felt she took into account our position and lack of experience as first time buyers. Our communications were always clear and concise. Thank you Satty!... Read more
Buyer
5th May 2020 (4 years ago)
T Krajnik
Ruthless and aggressive. Unprofessional. Try to tie you into weird contracts where you have to give £5000 which you are likely to never see again. Rude. I will never deal with this agency. Which is a shame as I am in the market to buy several houses.... Read more
20th Mar 2020 (4 years ago)
S Banks-Hall
A good agency but they do not care once they get you as a client or tenant... Read more
20th Dec 2019 (5 years ago)
N Hanika
I've just won £152 back of a nearly £200 fraudulent claim Parklane made on mine and my housemate's deposit. They tried to charge us for cleaning that had already been done and damages we weren't liable for. They didnt even bother to put these charges in writing to us and while trying to figure out what was going on, their staff (who all seem to be barely out of their teens) actively avoided our calls. Absolute idiots who don't seem to actually understand the laws of renting properties - do not sign a tenancy with them!... Read more
Tenant
20th Nov 2019 (5 years ago)
M Britton
Absolutely rubbish... Read more
3rd Nov 2019 (5 years ago)
C Joynson
The team at Parklane we’re fantastic from start to finish.
The valuation Satty gave us was 20% higher than the 5 other estate agents we spoke to, but with her extensive contacts in the UK and abroad she was confident she would be able to get the best price for our apartment.
From arranging professional photos to managing viewings, Parklane were extremely skilled and professional.
At no point did we talk about reducing the price and they found a buyer who offered our full asking price within a reasonable time frame.
After the sale was agreed, the great service didn’t stop. The contact between ourselves and the buyer was fantastic and we were kept informed by Parklane throughout the whole process.
Thank you to Satty and the team at Parklane, I will definitely recommend you to everyone.
Chris and Holly... Read more
Seller
30th Oct 2019 (5 years ago)
mathewjanzen
Unfair service. Just be careful they don’t promise one thing and deliver another. Student beware... Read more
12th Oct 2019 (5 years ago)
S Griggs
Both moving in and moving out proceeded very smoothly, and deposit was returned with zero issues. Charlie, in charge of the property, was excellent throughout the tenancy with communication. Would recommend Parklane !... Read more
Tenant
25th Sep 2019 (5 years ago)
R Almayyas
Great building and location, friendly staff, quick service, and I had a viewing with Charlotte and she was so friendly and she gave me some advices and information about the location and the facilities surrounded the accommodation. Thank you :)... Read more
10th Sep 2019 (5 years ago)
J Keen
Successfully sold my flat in Leeds - Satty in particular was very helpful chasing the parties involved to ensure the sale went through.... Read more
Seller
9th Sep 2019 (5 years ago)
C Otter
Friendly and helpful - not your usual agent who is only looking out for the landlord. Very impressed.... Read more
5th Aug 2019 (5 years ago)
A Gregory
Very professional. Helped get our move over the line... Read more
18th Jul 2019 (5 years ago)
L Johnson
The service I had from Satty was excellent. She was knowledgeable about property and helpful at all times. When the sale became difficult she worked extremely hard to bring it to a successful conclusion. Thank you Parklane.... Read more
Seller
31st Mar 2019 (5 years ago)
N Mather
Just bought a flat through parklane properties, they were consistently helpful & efficient throughout the process. Going above and beyond, working out of hours & even on leave to ensure everything went through couldn't have asked for a better service.... Read more
Buyer
30th Mar 2019 (5 years ago)
C Smith

Stress free, extremely fast, convenient and sold for over-asking. I don't know anyone else who describes their house sale in this way.
We recently used Parklane to sell our house in Rodley. I could not be happier with the service we have received. We had an initial visit from Satty who made a thorough assessment of the house and had clearly researched the area and similar properties well, suggesting the guide price that we had in our minds already. The property brochure was professionally done, and sent to us for review prior to being published.
Viewings were arranged to be as convenient to us as possible, with an initial open day, run by parklane, to minimise disruption to our family. Both Lucy and Edward were very helpful in arranging and conducting viewings, both knowing our property and the area well.
Everyone involved was always happy to give advice, from the best solicitors to use to the norms and pit-falls of house sales. This was particularly helpful in knowing what was and what wasn't something to be worried about.
Ultimately, our house sold for £2,000 more than the asking price. From the initial appraisal by Parklane, to putting it on the market, to conducting viewings and to completion took only 12 weeks.
Craig... Read more
Seller
26th Sep 2018 (6 years ago)
S Best
Dodgy. With a capital D.... Read more
18th Sep 2018 (6 years ago)
D Harding
Avoid.... Read more
18th Sep 2018 (6 years ago)
M Alkhulaifi
(Translated by Google) The worst office in Leeds, there is no interest in the customers after the contract and they do not fix anything in the apartment and they do not allow you to fix yourself yet ????????????????????????????????
(Original)
???? ???? ??? ????? ???? ? ???? ?? ?????? ???????? ??? ??????? ??? ?????? ?? ?? ????? ?????? ??? ?????? ?? ???? ????? ??? ????????????????????????????????... Read more
2nd Jun 2018 (6 years ago)
S Soltanahmadi
Fabulous and very professional team.
I just exchanged contracts on a property through Parklane and I would like to express my deepest gratitude to Parklane especially to the sales manager Satty Bhamra. We have had some difficulties in respect to the transaction due to the deadline set by the seller for completing the purchase and I was close to miss the property. However, thanks to the amazing job that Satty did on contacting the seller and convincing them no to re-market the property we managed to complete this matter. Boundless thanks to Satty and her team.... Read more
Buyer
24th May 2018 (6 years ago)
Sofala
If I could give no stars I would. Don't expect to get your deposit back without a fight. I'm currently in dispute with the deposit scheme and have still yet to see my money. Avoid, you have been warned!... Read more
Tenant
23rd Apr 2018 (6 years ago)
A Duke
My family and I have only ever had great experiences with Parklane and particularly with Satty over the years - when selling an apartment she was professional and diligent, with a real personal approach. She has an in depth understanding of the local Leeds property market and was able to work openly with me to ensure not only an excellent sale price but also a smooth sale process. More recently Satty & her team have gone out of their way to assist my family and I in other property related topics above and beyond what one would normally expect from an estate agency.
Thanks again to Satty and all at Parlane for delivering a fabulous customer experience over the yeas. My family and I would not hesitate to recommend them for buying, selling or renting a property in Leeds.... Read more
Seller
23rd Apr 2018 (6 years ago)
L catley
We have been very impressed with both Lucy & Nick in the way our apartment purchase was handled. It is a stressful time and they fully understand this and worked with us and with empathy, throughout the buying process. Many thanks... Read more
Buyer
15th Feb 2018 (7 years ago)
H Whitefoot
We bought a leasehold property via Park Lane and they were helpful all the way through - providing excellent, prompt service and chasing things up whenever necessary. It took us around a year to buy a property from start to finish, and Park Lane - namely Nick, Satty and Lucy - were all helpful and patient throughout the whole process - much better than a lot of other agents we dealt with (e.g. Bridgfords!) I'd definitely be happy to work with them again.... Read more
Buyer
9th Feb 2018 (7 years ago)
G Tomassini
After renting my flat for 5 years through Park Lane I decided to make an offer on it, Nick Goulden dealt with the purchase and helped me liaise with the seller throughout the process. Nick responded promptly to all my queries , overall it was a positive experience!... Read more
Buyer
20th Dec 2017 (7 years ago)
K Dawson
Parklane were great while i was purchasing my flat. Especially Nick he was so helpful and friendly! Would definitely recommend ????... Read more
Buyer
24th Oct 2017 (7 years ago)
D Grandich
Parklane recently let my apartment in Brewery Wharf. The whole process from the initial visit through to finding a tenant was smooth and efficient. It's a fully managed service that is free for the first 6 months which saved me over £600. Would highly recommend.... Read more
Landlord
6th Sep 2017 (7 years ago)
M Stansfield
Great staff and very friendly with a vast unique choice of properties.... Read more
8th Mar 2017 (7 years ago)
JG
Good experience, very receptive when any initial queries were raised would highly recommend.... Read more
23rd Feb 2017 (7 years ago)
M Smith
They leave properties 'for sale' on Rightmove that are near exchange. When you enquire they conveniently suggest other properties on their books. Nasty, underhand tactics from a con-outfit.... Read more
25th Nov 2016 (8 years ago)
J Exall
They were not bad during the tenancy. After we had moved out, some problems getting a deposit back in full which was eventually resolved. They said the cost to replace a carpet would be over £700.00. They would not give any evidence of this. Went through the Tenancy deposit scheme to get the money back in light of this. They eventually settled and said it would be 300.00. Had to push for this and feel a little bit played as I requested the deposit as a matter or urgency and paid a cleaner recommended by them £120.00 to begin with.... Read more
Tenant
15th Nov 2016 (8 years ago)
H Martin-Singh
Recently rented a property with my boyfriend and never expected it to be such an easy experience. Jamie was a fantastic help I can't thank him enough, I feel my experience using parklane properties was genuine and I'd deffintiely recommend them! It's good to know if we have any issues he's just on the other end of the phone.... Read more
Tenant
5th Mar 2016 (8 years ago)
J Hobson
My experience with Parklane has been fantastic! I went through multiple places trying to sell my property with no luck, and within a week of being referred to Parklane...it was gone within a week! The young sales negotiator Jamie was brilliant from the word go. Did everything he could to go that extra mile and get the best outcome for all parities involved. Nothing was too much hassle for any of them! Great service! Satty who I believe is the sales manager, also provided an excellent experience like no other. Thank you guys! All the best!... Read more
Seller
5th Mar 2016 (8 years ago)
A Gittens
Andy showed me round looooads of properties and was so helpful! Managed to find a really nice property and it was easy... Read more
4th Dec 2015 (9 years ago)
D Alkhorayef
I have been renting a flat in Leeds through them since June 2009. Quick respond to problem and great welcoming service from the guys in the city center especially Jamie and their former lettings agent Alex. I would recommend Parklane Properties for professional lettings.... Read more
Tenant
12th Nov 2013 (11 years ago)
Jim11E
Great personal service from the guys in the City Centre branch, made me feel at home even before I got one! Understood my requirements and explained my options well. Not much availability at the moment and I'm still looking, but the service was second to none. I would highly recommend Park Lane Properties for professional lettings.... Read more
15th Oct 2013 (11 years ago)
Rosanna
Had a terrible experience renting a student property from Parklane Properties in Headingley, Leeds. They have a £75 admin fee - per person when you sign up, which is extortionate and they did not tell us about before signing, and I never received my deposit back. They took a very long time to respond to problems with the house, some of which were never fixed, and did not contact us before viewings.... Read more
Tenant
3rd Sep 2013 (11 years ago)