D Harber
After our first year of living in our flat, the rent went up by a big chunk which wouldn’t seem a lot to others but £50 for one working person, one person who’s not working and looking after their child full time is too much. We expect it to go up again this year. Not going to be able to afford living here if they keep putting prices up. On top of that, why should they increase it when they don’t do anything? I’ve made a couple complaints before about things happening in our communal building and in our parking area and all they said they will do is put out a letter for all the residents including myself which they didn’t even do. False promises, don’t care about their tenants. A recent issues is someone smoking weed in their flat or communal hall right across from us. Already written a complaint and not heard anything back. Why do we have to live here and suffer and yet you get to take money off of us? Can’t afford to move right now because of how expensive the rent is and if you can’t find a place to live before your contract resets, you’re stuck for another year. There’s no way out of it.... Read more
Tenant
10th Jan 2025 (8 days ago)
B Moffat
Was emailed directly from the agency about a viewing for a certain time. The agent never showed, despite me changing plans to be there. No communication no contact afterwards either absolutely appalling, unreliable. The agent was called Katy.... Read more
3rd Jan 2025 (15 days ago)
C Branger
It was a pleasure to deal with the small team at the Leeds branch. It was always Stephanie or Victoria who answered the phone - in an upbeat manner - so they knew what was going on. They also made sure my email enquiries got a response the same day; things were never left up in the air. They cooperated well when things weren't straightforward so we managed to complete successfully in the end.
I need to mention Guy from the letting department as well. He left no question unanswered when I came with a few over a series of days.... Read more
11th Jul 2024 (6 mo. ago)
A Cullingworth
Disgraceful company who doesn't allow self employed people to rent with them, won't even run a reference check, in 2023 this inequality and barrier to being housed should not exist. Terrible company from the dark ages... Read more
Tenant
9th Jun 2023 (1 year ago)
R Willanm
This is a very bad agent. Taking advantage of the sympathy of the tenants, they cooperated with them to move out early, and promised to pay, but in the end they made a new transaction with the new tenant, and then used the lease term of the contract to clean the house. A salesman named Molly. Obviously, this is a very bad intermediary.... Read more
Tenant
6th Sep 2022 (2 years ago)