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- Chelton Brown
Chelton Brown
Closes at 5:30pm
59 High Street, NN11 4BQ
Chelton Brown are an estate agent in Daventry. They mainly list properties in NN11, OX17 and CV23. Over the last 6 months, they've listed 22 properties, with 12 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla and Rightmove.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Chelton Brown Reviews (52)
Have you used this agent?
65%
6%
0%
2%
27%
All (52)
Seller (2)
Buyer (4)
Landlord (5)
Tenant (15)
General (26)
J Gooch
Poor service, communication and no care for the tenant. Terrible experience that me and my family have learnt from.
Tenant
1st Apr 2025 (11 weeks ago)
R Palmer
They allow rental landlord's to neglect their properties to the extent that it causes the risk of damage to the adjoining properties and personal injury to those living in them.
Landlord
22nd Mar 2025 (13 weeks ago)
C Czoko
Unfortunately, I did not have a pleasant experience with this agency. While I was viewing an apartment for rent, another interested party was in the office with a different employee, paying a deposit to reserve their priority for the rental. This happened without any formal process. I find this behavior of the agency strange and unacceptable.
After I wrote a comment and complaint to them, the boss promised me that they would inform me about new offers, they do not do it, they do not respond to messages. Embarrassing.
Tenant
19th Mar 2025 (13 weeks ago)
T XBL
It was amazing Everytime I had a question or a followup needed I was meet with great and speedy work I couldn't of asked for a better agent, Sophia is the friendliest agent there is
16th Jan 2025 (22 weeks ago)
G Chiwawa
Excellent service all round!Always trying their best to respond to issues raised as quickly as possible.
15th Jan 2025 (22 weeks ago)
M Farmer
David provided an impeccable service. He kept me informed of every stage of the process. There was constant informative communications. It was an outstanding service. Thank you.
1st Oct 2024 (8 mo. ago)
D Oshinibosi
Thank you much, you and your team are one of the best in property management in the country
You have managed my property for the past 15 years without a single issue or void period, Thank you so much,
Landlord
28th Aug 2024 (9 mo. ago)
alimate86
Spoke to a chap called Adam who was very unprofessional and rude. He spoke on the phone in a condescending way and then responded very unprofessionally when texting to discuss a viewing. I have declined the viewing as a result of this.
14th Mar 2024 (1 year ago)
M Jones
Friendly and helpful staff had us moved into our new home in an amazingly short time!
12th Jan 2024 (1 year ago)
J Rolfe
I rented a flat from these estate agents and honestly I couldn’t have had a worse experience. I moved into a flat that was not looked after and spent the first week deep cleaning, visited by bailiffs and debt collection officers as well as bombarded by letters of legal action due to the previous tenant, who quite honestly had left the flat in one of the worst conditions seen and not pictured correctly on the opening itinerary. I had issues with hearing and water throughout even to the point where the landlord actually attempted taking money off of myself to call for an engineer call out for a boiler fault. Issues were raised through the app provided with these never actually being rectified within the 12 months of tenancy. All rent was paid for on time and without hassle, coming to the end of tenancy the keys were handed back on the agreed date with an email before saying the flat was in good condition. Upon a final inspection the verdict had then changed dramatically and my deposit is being held with attempted charges that are not justified. Would steer clear of this company and use Jackson Grundy next door instead.
Tenant
10th Jan 2024 (1 year ago)
B Crees
We had their new maintenance man round today called Martin who was lovely and did a great job a real credit to the company!
18th Oct 2023 (1 year ago)
L stevenson
Chevron Brown have managed our property for 8 years. They were recommended to us by a friend who was very pleased with the service that they provided and we have also had an excellent experience using them to look after our house.
They make regular inspections of the house and provide us with clear photographs so we are confident about the condition and know that tenants are taking good care of the property. On one occasion when tenants had damaged the house they supported us well through the process of reclaiming the cost of repairs and returning it to letting condition quickly.
We are always confident that we have the correct regulatory checks in place and would recommend them without hesitation.
Landlord
11th Oct 2023 (1 year ago)
H ilavska
Thank you to Joshua from Chelton Brown for prompt response and professional attitude. Also big thank you to Martin who restored our sealing over the bath. He did great job and left all clean:)
26th Sep 2023 (1 year ago)
A Patrick
We had a great experience working with Michelle to rent a property . She was very professional, knowledgeable, and responsive throughout the process. She gave us honest advice and also kept us updated on every steps and answered all questions promptly. Using Lettinghub enabled us to see and monitor the progress. I would highly recommend Chelton Brown to anyone looking for a reliable and experienced estate agent. Thank you Michelle!
Tenant
22nd Sep 2023 (1 year ago)
B KOSHY
We are very greatful to the entire team of Chelton Brown to find a house when we were in immediate need and all the staff and their support throughout the journey was amazing.
31st Aug 2023 (1 year ago)
T Huband
highly recommend Chelton Brown - our experience was very plain sailing. James was very knowledgeable and attentive. Also loved the goody box received upon completion. :)
Buyer
6th Aug 2023 (1 year ago)
A AdrianRead
Very thorough professional service
29th Jul 2023 (1 year ago)
L Phillips
Excellent service and very friendly and understanding staff.
They act efficiently if a situation arises and they always check back to ensure everything has been dealt with.
Well done Chelton Brown.
3rd Jul 2023 (1 year ago)
S Dey
Excellent service, supportive staffs and outstanding behaviors'.
2nd Jun 2023 (2 years ago)
E Bottrell
Efficient and always helpful.
9th May 2023 (2 years ago)
A Skwara
Experience we had with Chelton Brown has been extraordinary. We were relocating from a far distance and Michellle made impossible to become possible. They supported our request with very respectful manner as well as their professionalism deserve recognition.
The process took about 3 days where exchange of information was very quick. No delays and clear information provided. Very advanced model of customer service support gave us precise understanding of all our responsibilities as well as our rights. Definitely recommending their highly advanced strategy when renting a property.
Tenant
31st Mar 2023 (2 years ago)
G Davidson
From start to finish Georgia has been brilliant and kept me informed every step of the way and answered my emails and calls without delay. Any worries or concerns again Georgia went out of her way to resolve these so the whole process went through smoothly.
The marketing of the property and flexibility of appointments from Chelton Brown for buyers to view was professional first class service.
If you are looking for an agent and staff who really do care, these are the ones!
Seller
5th Oct 2022 (2 years ago)
M craciun
All the staff are wonderful and very professional. They respond very quickly to your needs! Good communication, care and respect for customers!
Thank you for all your support!
5th Oct 2022 (2 years ago)
A B
Right from the first viewing with the lovely James to the amazingly efficient Georgia these guys I cannot praise enough! Professional, helpful and they kept me sane during the delay of my own solicitors. They went above and beyond being helpful and supportive. The kind human touch with professional efficiency... if Carlsberg did Estate agents, these would be it!! Thank you for all your support and my moving in goody box????!
Buyer
24th Aug 2022 (2 years ago)
B Gorak
Very professional. Thank you for everything Anita, Daventry.
7th Aug 2022 (2 years ago)
M Abdo
First impressions were very good, professional and very welcoming. The room looked nice when viewing.
When moving in there were a few things I was unhappy about:
Despite the very thorough check reported via the inventory base website it appears many vital things weren't checked or were checked and passed anyway, for example my shower temp gauge was broken for 1 week (cold showers all week), the plug in the sink was meant to be fixed 1 day after I moved in, again this wasnt fixed for a week (the plug was not an issue for me but I was not informed that the work would be re-scheduled). The chest of drawers is broken and unusable, it is very obviously broken so dont understand how they missed it when inspecting the room, this should have been delt with before I moved in. Aside from this the floor was not cleaned, dust and light debris all over.
The kitchen appliances and cupboards were also very dirty, I spent hours cleaning the mould from the washing machine draw and drum, cleaning the fridge and de icing the freezer enough to remove the draws.
My first week was not the best.
However aside from this, I'm happy with the room and the facilities available.
I did send an email asking for the shower to be fixed sooner that 30 days I was initially told, and the issue was then sorted the next day which I was happy about.
Overall not the best start but now that most the problems are out the way I'm fairly confident that my remaining time here will be positive.
Tenant
24th Jan 2022 (3 years ago)
S Glew
Chelton Brown staff were very helpful with my new rental property and went over and above to help me find the right property.
Tenant
16th Dec 2021 (3 years ago)
J Bradshaw
Excellent service,advice, and help from friendly staff. Michelle is very good at her job and sorted our problems quickly, everyone was helpful, well pleased ????
4th Dec 2021 (3 years ago)
D Clarkstone
very efficient and always very helpful, never has any issues
30th Sep 2021 (3 years ago)
S Goodman
James made the process of being a first time buyer as stress free as possible, getting our first home has been super exciting and the entire process was handled very well so I could sit back and watch it happen.
Buyer
18th Aug 2021 (3 years ago)
Anonymous Tenant
Worst agents to deal with.
Two years and still no repairs that were mentioned initially. Customer service is pathetic and a child could do better.
Tenant
17th Aug 2021 (3 years ago)
S Borowik
Lovely
5th Aug 2021 (3 years ago)
P Wood
Professional & friendly
4th Aug 2021 (3 years ago)
J Evans
EDIT in response to owners reply: these maintenance issues started before the pandemic and any lockdown occurred. there is no excuse for it. Cleaning was sporadic at best and the internet was hugely unreliable even while working from home (hopefully have since upgraded substantially. It was down numerous weekends.) I was so dissatisfied, I even went to lengths to try inform prospective tenants to look elsewhere.
This Lettings agents seems uninterested in your happiness as a customer. they treat you a statistic, closing out maintenance tickets long before anything gets done. as a result, nothing does get done. we waiting on a new doorbell for 2 months (i moved out afterwards). i would seriously consider using a different place. they just want your business not a customer.
would not recommend.
Tenant
24th Jun 2021 (3 years ago)
U Major65
Sadly, like a lot of letting agencies these days, they don't bother to reply to your letting enquiries unless they need you! Rather than say "sorry, it's not available".
Make an enquiry to BUY a property and they'd be on the phone to you in 5 minutes!
Responding to reply :
To say you even have a system to measure your call answer rate is nonsense. 98% yeah right!
I enquired about a property, I then get an automated email from you wanting to know more details - Name, address, phone number, employment status, current living status, name and phone number of current landlord (sound familiar?) - all provided! Then nothing!!
All online enquiries are "fielded" within 20 mins? Don't know what fielded means. It certainly DOESN'T mean making contact!!!
Let me guess, office full of females - average age about 21??
23rd Jun 2021 (3 years ago)
A Bullock
0 stars if I could. Absolutely disgusting company and very unprofessional. Avoid.
Still waiting for proper heating to be installed in the property after 4 years of being here and reporting it since then they are now using COVID as an excuse. EPC does not even meet legal requirements. We have young children living here and 4 winters with basically no
heating. DO NOT RENT FROM THEM!
Tenant
18th Jun 2021 (4 years ago)
S Webster
I find that the team at Chelton Brown are always helpful and friendly. They don't mark-up 3rd party prices for safety certificates (for example). They are reasonably priced for a landlord that prefers to have management. We've never had a lengthy gap between tenants and the one time there were issues with a tenant, they dealt with all of it.
Landlord
15th Jun 2021 (4 years ago)
J Wright
I have only positive and kind words to say about my experience with Chelton Brown, in particular Michelle who has been brilliant and helped me a great deal throughout the process of renting my first place. Everything has been quick and easy and nothing has been too much trouble. Many Thanks.
Tenant
26th Apr 2021 (4 years ago)
M Farthing
We had a brilliant experience with Chelton Brown from start to finish. Graham was brilliant at the house viewing - he wasn’t the usual pushy estate agent, very down to Earth and extremely helpful. He even recommended us a really good broker and saved us £400 from one we were going to go for! I would definitely use them again. Gemma was also really helpful and great at giving us weekly updates on the process- this was our first house so she explained everything clearly.
Buyer
25th Mar 2021 (4 years ago)
T Hewitt
Graham has been incredible from start to finish, his enthusiasm and expert knowledge were brilliant and made us feel at ease and as if in safe hands. The process was well handled and we were kept up to date regularly. I would definitely return for any future needed. Highly recommended!
25th Mar 2021 (4 years ago)
E Barwood
As a landlord I would VERY STRONGLY advise others to look elsewhere. I endured a long catalogue of very inefficient service from Chelton Brown. Despite this, I did not leave a review, preferring simply to not instruct them again. However, I have been shocked to discover that 12 months ago they failed to pay a tenant's deposit into my DPS account as they had assured me they would. This was despite my emailing them with a reminder about it at the beginning of the tenancy! I believe they also failed to notify the tenant about where the deposit was protected. Unsurprisingly in the circumstances, for once they were keen to want to resolve this with both the tenant and myself. Needless to say, I will definitely not be instructing them again. If it were possible to give them a negative star rating I would choose that option.
Landlord
18th Mar 2021 (4 years ago)
T Boczarski
Just interested in charging the fees not actually helping the client.
12th Feb 2021 (4 years ago)
R Boyce
Friendly staff who are more than happy to help.
21st Nov 2020 (4 years ago)
A Clarke
Very happy with chelton brown daventry especially Edward , we wanted to rent a property in Woodford but thought it’d be very hard during lockdown. we also weren’t sure if it would be possible as we’ve always privately rented. Edward was so helpful in explaining everything step by step. He was very quick to email back with a response to any questions and was just all round super helpful. We gave the date we wanted to move in and everything was done quickly and very professionally. I highly recommend this company.
Tenant
29th May 2020 (5 years ago)
M Dudziak
Poor communication
After booking viewing no response, ignoring calls and can't answer simplest questions.
Had 4 viewing booked in this agency, on 2 agent was late or show up after few phone calls and another 2 never show up and didn't answer calls.
I'm definitely not recommending this agency.
7th Feb 2020 (5 years ago)
Z delapaz
I'm affraid I have to rate them poorly. We live near our Landlords and most of the time deal directly as response is 99% faster.
I emailed Chelton Brown maybe 2/3 months back regarding a few small issues and still have not got a response from them. We asked about being able to install internet in the property. We have ad no reply and have to connect to our mobile phone internet to be able to access internet on our laptops. It's mad! who doesn't have internet in their homes in 2019?! We have a broken window which have been told won't get fixed until Xmas. All this dealing directly myself with contactors Owner has chosen according to Chelton. Why don't they have a bunch of contractors they can rely on? If that window is hit again by a bird or something...that's it. Cold main bedroom until Xmas
Tenant
28th Nov 2019 (5 years ago)
B Isom
Booked to view a property for sale. I attended at the agreed time but the estate agent never showed. I called them, but because they was closed I could not speak to anyone. I left a voicemail and asked them to call me when they were next open but they didn't.
Non existent communication for a prospective buyer. It's a wonder they actually sell any properties.
27th May 2018 (7 years ago)
A Marosy
I have been with Chelton Brown in the last 5 years. They were always helpful and well mannered. It is never black or white so do not expect some fairy tale as they have to consider your and also the landlord's interest. They were fair all times. I would like to highlight Nadine and Therese, they work a lot and deal with a great amount of duties but they perform very professionally. Thank you Nadine and Therese! It was a pleasure to deal with Edward as well. Many issues people associate with Agents is coming from the landlord but we tend to blame the messengers. I had only one negative experience a mail from Donna what i found "demanding". Overall i would choose Chelton Brown again and i think they are providing a great letting service.
Tenant
11th May 2018 (7 years ago)
S Ward
I had an excellent experience when selling my house through Chelton Brown. In particular Edward was extremely helpful and kept me updated through the whole process. I would definitely look to use them again in the future.!
Seller
13th Feb 2018 (7 years ago)
J Taiwo
Time wasters, poor communication and ridiculous fees. I was desperate to move into a flat but heard nothing regarding the progress of the application after I had agreed I would take the flat. Chased them for a whole 2 weeks only for them to tell me that the property was let to somebody else after continuously being told bogus stories.
Tenant
14th Sep 2017 (7 years ago)
L Ingham
Chelton Brown are a great estate agents with helpful and friendly staff. Would definitely recommend and use again! :)
8th Sep 2016 (8 years ago)
E Birch
Edward and his team are absolutely incredible and have helped me so much find exactly what I was looking for. Thank you
23rd Jul 2016 (8 years ago)
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