Fantastic service throughout the moving process from Clair and the team. Sold our house within a week! Nothing was too much bother and Clair was always available to assist when required and always returned our calls/emails very quickly. Would definitely recommend.
Not delivering on the their promises..
Promise to call back - but never did despite knowing it was an emergency.
Because of this my kid froze to the bone -
not a pleasant view watching your kid shivering like a crazy Britain's Got Talent candidate before just before performance.
Absolutely appalling customer service -
manifesting their We Don't Care attitude when it comes to a basic customer care when you need them.
USE WITH CAUTION !
Oliver has provided an amazing service. He has showed us several properties and communicated with the sellers quickly and efficiently answering any questions or queries within the hour. We are now in the process of buying the "right property for us" and have found the process quite painless. I would highly recommend this company as they are always friendly, personable and professional.
The most useless estate agent in Banbury by far.....no matter how many times I tell them I am in meetings and cannot take phone calls they insist on phoning and leaving voicemail.
Not only this I send them lists of dates and time and ask them to email me availability / confirmation....voicemail .... "hi please call us back".
Why anyone would pay them is beyond me, they are nothing more than a glorified call center. Use Purple Bricks or anyone else. No wonder they struggle to close sales.
Steve Andrade had provided us a service nothing short of excellent. His honest and genuine approach made us feel comfortable when deciding what property to buy. All questions were answered very quickly without any hesitation. The whole process has been handled professionally and I feel that we were in good hands right from the beginning. Nice one Steve!
This is a terrible company to avoid at all costs. I have periodically advertised a property to let through another agent and every time I am constantly pestered by people from this agent who miraculously have a queue of tenants who want to let my property. I have asked them repeatedly to stop calling me and they just continue to do so. They are unethical in their practices and a total nuisance. I would never ever use them based on my experience
Chelton Brown are a great estate agents with helpful and friendly staff. Would definitely recommend and use again! :)
After booking viewing no response, ignoring calls and can't answer simplest questions.
Had 4 viewing booked in this agency, on 2 agent was late or show up after few phone calls and another 2 never show up and didn't answer calls.
I'm definitely not recommending this agency.
Starting from the first meeting Hilton Smythe were very clear and precise about the whole process. They were very easy to work with and very professional. All sales enquiries were handled promptly. All of the staff I dealt with were very knowledgeable and competent and explained in detail the steps that were taken at each stage of the proceedings. Any questions I had were answered immediately and in depth. Hilton Smythe ensured that all documentation I needed to handle was provided promptly by them and they clarified any aspects that were in any way complex. The solicitor they provided was excellent and instrumental in ensuring that other solicitors involved in the transaction also acted promptly. I am pleased to recommend Hilton Smythe as a very capable company who worked with me and produced a good result with the minimum of effort on my behalf.
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!
We have worked with Paul and the team over a number of years assisting them with End of Tenancy and professional carpet cleaning. Campbell's have an in depth knowledge of the local property market, their friendly & helpful approach is why we recommend them to our customers when dealing with properties. Supporting the local community and Charitable projects they're always prepared to go above and beyond the norm. We can highly recommend their services.
SleepHaven Cleaning Services
Outstanding! Throughout our purchase, Clare went above and beyond on numerous occasions.