J W
Choices Horley went above and beyond to help us sell our flat in Horley. The manager Curtis remained incredibly professional throughout the stressful process and we cannot thank him enough!
Many Thanks for the great service!... Read more
Seller
24th Jun 2024 (9 mo. ago)
L Fams
Myself and husband were looking to purchase our 1st home and Choices agent Ethan and Curtis from Crawley branch were very kind to help us through this daunting process. They carried us along the journey providing all information needed. We are grateful for them both.... Read more
Buyer
26th Jan 2024 (1 year ago)
D Thiselton
After recently selling my house during a very difficult personal time, I wanted to say how kind and thoughtful Freya and the rest of the team were.
Freya especially, went above and beyond her role to be supportive. She responded, and reacted to any queries speedily. I was very pleased that I chose to use Choices.... Read more
Seller
2nd Nov 2023 (1 year ago)
A Jackson
My partner and I recently bought a flat in Westvale. Curtis and Choices have been amazing from start to finish. Curtis always made sure we were looked after by himself or a colleague if he was on annual leave. We are first time buyers so had lots of questions - which Curtis always was happy to respond to with lots of information, and always responded quickly. Curtis helped us through every single step of the process and he made it a smooth process. I would 100% recommend Choices and Curtis. Thank you for everything you have done for us, and all your hard work! We appreciate it more than you know :)... Read more
Buyer
23rd Oct 2023 (1 year ago)
J Black
This was my second sale with Choices and I couldn't recommend them more. Curtis has been helpful and prompt with all communication and with the stress of a terrible soliciter, he resolved alot of issues and helped push the sale through.... Read more
Seller
9th Oct 2023 (1 year ago)
J Whitear
Curtis and the team were super helpful and dedicated to getting our sale over the line even with a complicated situation! Thank you all! ????... Read more
Seller
22nd Sep 2023 (1 year ago)
E Finn
My partner and I brought a flat in from Choices in Redhill. Curtis was very professional and helpful. He was always on time for viewings, smartly dressed and carried himself in a professional manner. He demonstrated excellent knowledge of the property and of the area. I have also had contact with Ethan, who has also been extremely helpful. Overall I would highly recommend Choices and Curtis as an estate agent.... Read more
Buyer
19th Sep 2023 (1 year ago)
S Kandra
Alfie was just great!... Read more
26th Jul 2023 (1 year ago)
D Lee
The follow-up team dealing with my property purchase have been outstanding in keeping both my sale and purchase on track when it appeared to be stalled.... Read more
Seller
7th Jul 2023 (1 year ago)
F Paya
Aflie Harris was the cut above the rest all my problems were solved brilliantly well done Alfie... Read more
23rd May 2023 (1 year ago)
T Dinca
5 stars experience with Choices Redhill. Huge thank you to Alfie and the team for making the process as smooth as possible and getting me in contact with the financial advisors at Elevate and the solicitors at PLS.... Read more
5th May 2023 (1 year ago)
R Donasco
Great people and assisting in every way especially harry. I recommend this branch.... Read more
14th Nov 2022 (2 years ago)
T Frullo
Curtis could not have tried harder. He was always friendly but very professional. Other members of the team were also helpful.... Read more
10th Nov 2022 (2 years ago)
L storr
Great assistance and service from a guy called Alfie, was met with great attitude and pleasure.... Read more
1st Nov 2022 (2 years ago)
S Hasaj
Alfie, Curtis and Nicola were amazing and super helpful throughout the whole process.
Answered all our questions and the whole process, which can be stressful at times went by without any issues thanks to them.
Overall great experience and I would recommend them.
Thank you once again for helping us buy our first home.... Read more
Buyer
31st Oct 2022 (2 years ago)
J oram
Excellent service, very warm and welcoming upon first contact.
Would recommend to anyone looking for advice with property etc. can tell Alfie has been in the game for quite some time!... Read more
31st Oct 2022 (2 years ago)
H Jones
I had the pleasure of dealing with Curtis for my first house purchase. From the start he was amazing, very responsive and answered all of my questions. Whenever I needed anything he got back to me asap and supported me throughout the process, constantly reassuring me. Couldn’t recommend choices enough and will definitely be back when it’s my time to sell!... Read more
Buyer
27th Oct 2022 (2 years ago)
F Louise
HIGHLY RECOMMEND, I have used Choices in Horley to sell my property and I would definitely be recommending the team at Choices to friends and family. Curtis was brilliant, he answered all our questions and was extremely helpful and informative. We achieved the price we wanted in a timely manner. Alfie assisted with finding us a buyer and was always professional and punctual. Thank you for all your help!... Read more
Seller
4th Aug 2022 (2 years ago)
A S
We bought a property through Choices and couldn't have had better service. We had Curtis assisting us and we were so pleased with how he dealt with our case. We also dealt with Nicola who was very helpful and ensured we were informed and updated throughout. As first time buyers it was a bit daunting and we didn't know what to expect, but Choices made sure it went smoothly and we knew what was going on every step of the way.
We couldn't recommend Curtis and his team enough. Thank you!... Read more
Buyer
21st Apr 2022 (2 years ago)
D Cundell
I put my offer in which was accepted as chain free , on 27/10/21 I moved out of my property and on the 29/10/21 I got told that my seller had decided to get involved in a chain . 6 months later and not a lot of updates approximately every 5/6 weeks I withdrew my off as still not completed. I got thanked for my patience and told that it probably wouldn’t be completed until approx July as top of the chain is buying new build . My major concern is it got re advertised as CHAIN FREE , which it isn’t . Friendly staff but no moral or honesty .
It’s back up STC so I really hope this person is prepared to wait .... Read more
Buyer
19th Apr 2022 (2 years ago)
J King
Just had the pleasure of speaking and dealing with Alfie at Choices. After starting my search for a property Alfie has been incredibly helpful and has constantly sent me properties that have fit my needs. He has always made himself available when I have wanted to view and has always been very friendly on viewings. I will definitely be recommending Choices to my friends and family. Great service.... Read more
8th Apr 2022 (2 years ago)
F Naughton
I would like to thank Curtis from the choices home sales team. He came out to value my home and was very polite and informative despite the fact I am not looking to move for some time. He was prepared to provide all the information I required and was very helpful throughout the appointment. I would highly recommend using Choices and Curtis to help and I will definitely be coming back to use Choices when I am ready to sell.... Read more
Seller
7th Apr 2022 (2 years ago)
S thomas
I have had a great experience with Choices, especially with Curtis from their team. Curtis has been very proactive throughout the entire buying process and he was instrumental in the timely completion of the process. He in fact went out of his way to support the seller on a lot of documentation, whenever it was required, even though it wasn't part of his job. I will look forward to working with Choices again... Read more
Buyer
21st Feb 2022 (3 years ago)
M Khan
I have had very good dealings with Curtis and Mark from the Horley office, very good service and very good at coming back to you with relevant information to help with future decisions. I recommend if your looking to sell or buy in the area as these gentleman won't fail to disappoint you with their 5 star service.... Read more
29th Nov 2021 (3 years ago)
E Bradbury
One of the most professional estate agents I have dealt with. Nicola MacDonald on the sales progression team is quite simply fantastic. Her communication skills are exemplary. She replied to emails quickly, dealt with problems effectively and was the linchpin for the entire chain. I cannot rate her services highly enough.... Read more
4th Aug 2021 (3 years ago)
D Blackburn
I would just like to say, I had an excellent experience using Choices. Not only did they sell our house for more than we ever expected, the staff are excellent. I would also like to mention Stefan as he looked after us from beginning to end and went out of his way on numerous occasions to help us. He even took some rubbish to the tip for us before completion because we couldn't get back to the house..... Read more
Seller
30th Jun 2021 (3 years ago)
G Baker
Been speaking with Stefan and Curtis at the Horley branch. They have been very informative and forthcoming with information, always available to take my calls and have been the most helpful agent I’ve spoken to in Horley. HIGHLY RECOMMENDED!... Read more
26th Apr 2021 (3 years ago)
A Aird
Very poor customer service would not recommend at all. Fine all time everything's going well but get a problem and they dont want to know. Dont return calls dont reply to emails they just totally lost interest. Very disappointed. Go elsewhere for your selling agent theres loads of others out there.... Read more
Seller
24th Apr 2021 (3 years ago)
MLC121094
We were very fortunate in that Curtis facilitated the process of booking viewings and the submitting of offers. He was very honest and transparent which eases the pressure of the process. He was also very knowledgeable and if he was unsure about anything he would find out quickly. Mike & Tiana... Read more
2nd Mar 2021 (4 years ago)
W Ramsey
I had the pleasure of dealing with Curtis when selling my house. Slightly strange property which had the refurbishment started but not quite finished so he had to sell the dream to potential buyers. Several viewings in and we finally got a sensible offer which Curtis negotiated prior to giving me the call as he knew the ball park figure I would be happy with knowing the full asking price probably wouldn’t be achievable from the start. Great service throughout and always kept in touch to give updates even if there’s wasn’t much to cover. Highly recommend!... Read more
Seller
22nd Feb 2021 (4 years ago)
D Nobrega
The best viewing we've had! As a buyer, the friendly, professional and helpful viewing made all the difference. Stefan has been exceptional with quick and clear communication, a great viewing and support thereafter. Thank you!... Read more
Buyer
18th Feb 2021 (4 years ago)
Indigoojosh
I would like to share my great experience with Curtis, one of the Choice’s agents. From start to finish he has been excellent. Highly professional and very resposnsive. Moving house is said to be extremely stressful however choices and Curtis have made this move very stress free.... Read more
18th Feb 2021 (4 years ago)
J Davies
Just had an offer accepted through Choices in Horley. Very efficient when dealing with Curtis and Stefan. Would highly recommend and will be using again.... Read more
Buyer
18th Feb 2021 (4 years ago)
A Shipton
Choices were the estate agents I purchased my house from. It was a difficult chain due to solicitors but the sales progression was handled by Nicola who was always on the ball and pushed really hard to get it completed. I would happily recommend them.... Read more
Buyer
16th Dec 2020 (4 years ago)
alyoung1971
Both Gary Light, and his colleague Matt, worked expeditiously to sell my house and got an offer before the house was even publicly listed. Couldn't ask for an more efficient service. As soon as I signed the contract with them prospective buyers were brought round to view my property. I'm glad I signed up with an estate agent so proactive as Choices... Read more
Seller
18th Nov 2020 (4 years ago)
J Martin
Had a great conversation with Curtis, he was very helpful and knowledgeable, better than any other agent I've spoken to whilst trying to buy my first house.... Read more
Buyer
11th Nov 2020 (4 years ago)
J Edgington
We booked a valuation of our property and Ivan came over and had a great conversation about the property and the market.
Choices put it for sale and within in 1 week of being released we had 4 viewings.
Gary has been very good at communicating with us about viewings and any feedback they had.
Gary has also managed to get the asking price we asked for without difficulty.
Would highly recommend Choices in Horley.... Read more
Seller
3rd Nov 2020 (4 years ago)
P Hyzorek
I would like to share my great experience with Gary, one of the Choice’s agents. He understand my position and had offered me a property which suit my requirements. He keep me updated on new properties on the market and shared his advice.
I can highly recommend Choices as one of my favourite estate agents in Horley/Crawley area.... Read more
29th Oct 2020 (4 years ago)
C Williams
We have found that Curtis has been very proactive in updating us on potential clients, viewings planned & timely comprehensive feedback
This is something that we have not always experienced and is very much appreciated... Read more
19th Oct 2020 (4 years ago)
A P
Curtis has been very helpful and professional. The whole buying process was fast and easy, which felt great especially being a first time buyer in UK.... Read more
Buyer
25th Mar 2020 (5 years ago)
N jones
I bought through choices and Curtis was amazing through the whole process. Thank you choices!... Read more
Buyer
21st Mar 2020 (5 years ago)
J Branco
I sold my house through Choices in Horley. Both Andrew and Curtis were very professional agents in dealing with onerous buyers! Very stressful time just before Christmas but we got there in the end thanks to both agents at Choices.... Read more
Seller
13th Mar 2020 (5 years ago)
L Doye
We have just let a rented property through choices. They couldn’t of been more helpful for us to get the property. Now it has come for us to leave the property (5 months ago) they have done everything to delay paying back our deposit, making excuses, saying we haven’t paid certain payments - when asked for rent statements they then confirm actually we have paid upto date. Upon leaving they have decided to add on a cleaning bill of over £200 - I purposely spent a whole day cleaning everything from grout in the tiles to windows, ovens etc. They Are rude on the phone and just trying to use any excuse to not pay back the deposit. The staff here are very rude and only interested in renting new properties to help them earn commission, as soon as you move in they have absolutely no interest in trying to help you.
We would NEVER use choices again and would certainly not recommend this branch or company to anyone.... Read more
Tenant
6th Feb 2020 (5 years ago)
A Sánchez
Terrible service! Worst agency with unprofessional staff.... Read more
31st Jan 2020 (5 years ago)
G Kowalewski
Bad professionals and bad service... Read more
31st Jan 2020 (5 years ago)
A Sanchez
Terrible service. It is not an unbiased agent, they only care about landlords' agent. I can not take my deposit back.after some troubles which was not my fault.... Read more
Tenant
31st Jan 2020 (5 years ago)
S Moreno
I definitely don’t recommend this place!
Worse service ever.
After leaving the property (that was in bad and not clean conditions when I came into) they asked me to paid for something that was broken in first place.
Shameless!!!!... Read more
Tenant
31st Jan 2020 (5 years ago)
R González
WORST AGENCY IN THE UK. I moved from my country with a signed contract to move into a house. When I arrived there, I couldn´t go into the house because of fire risk and I had to pay for an hotel myself for 11 days until they get me another home (lot more expensive than the one I had the contract with). After all this, they haven´t been helpfull at all with trouble caused at home. And they let your landlord go inside your house once and again without letting you know they´re going.... Read more
Tenant
31st Jan 2020 (5 years ago)
J Hall
The service was excellent. Made the house buying process very simple.... Read more
Buyer
31st Jan 2020 (5 years ago)
tomtalk24
Scum. MD is up himself.... Read more
13th Jan 2020 (5 years ago)
M Morley
Can't fault Choices of Horley. Curtis very helpful at viewings. He was knowledgeable about each property and what didn't know he found out which helped me in making the decision to buy. Himself, Andrew and all at Choices in the buying process.... Read more
Buyer
23rd Dec 2019 (5 years ago)
T Jh
Much appreciation for all the viewings and work Andrew and Curtis put in to get a house sold. We received a very efficient, friendly and professional service with excellent communications throughout and would have no hesitation recommending to others.... Read more
Seller
18th Dec 2019 (5 years ago)
L Laws
Found the whole sales process with choices from start to finish a breath of fresh air, never had an agent who has been so prompt with providing feedback, would highly recommend... Read more
Seller
30th Nov 2019 (5 years ago)
T Black
Previously been on the market with other agents for 6 months, came on with choices in Horley and have had a number of viewings and offers in the first few weeks. Brilliant service from Andrew and Curtis!... Read more
Seller
30th Nov 2019 (5 years ago)
E O'Connor
Raimonda and Katie from the Horley branch have given us exceptional service. They got us a tenant in less than 24hrs, since then they have kept us informed of progress at all times. I would thoroughly recommend Choices in Horley. I will be using them again in the future.... Read more
Landlord
5th Apr 2019 (5 years ago)
M Hill
Both Chris and James worked their upmost to assist me in looking for a property to rent. They show an empathy and helpful attidude that is hard to find in some estate agents. I would highly reccomend them to anyone looking for a rental property !... Read more
Tenant
7th Mar 2018 (7 years ago)