envsf03
You cannot get hold of anyone here - I've left voicemail messages, sent emails and used the contact us option on their website but to no avail.
That was for both sales and purchase and it does not fill you with any confidence. I can only take it that this is a one man(person) band setup.... Read more
Seller
19th Sep 2023 (1 year ago)
M Rogan
Still no contact despite emailing also. Doesnt exactly inspire confidence??... Read more
10th Sep 2023 (1 year ago)
Wow factor. Exla is ten times better than other estate agents, because they understand the value of common people. Truly professional. They got potential buyers to our doors. No waste of time. We were struggling with high street agents, after 3 months we changed to Exla and they made it happen. Ben & Chris did great job. Highly recommend. Well done guys!... Read more
Seller
29th Jan 2023 (1 year ago)
C Kay
I can't remember who I spoke to but he was so helpful, took his time to answer my questions in a polite manner as well as giving me more information.
Thank you... Read more
30th Sep 2022 (2 years ago)
A T
Great service from Chris and Ben. They helped us put a property on the market, find suitable buyers within a very short timeframe and sell the property very seamlessly. 100% recommend. They are the best in their field.... Read more
Seller
31st Aug 2022 (2 years ago)
P Woodhead
Selling my ex-local authority flat in West London was not without its own particular challenges but Ben at EXLA was honest with me from the outset and together we tackled each challenge as they appeared, ultimately succeeding in securing a fair price at sale. Ben and EXLA have acquired so much specialist knowledge about the ex-local authority housing sector, I can highly recommend them as the first place to call to anyone about to sell their ex-local authority property.... Read more
14th Jun 2022 (2 years ago)
E Culshaw
Chris Dugard at EXLA was incredibly helpful, knowledgable and communicative throughout. We had a buyer fall through and he found us a new one immediately. I'd really recommend EXLA if you are selling or buying ex-local property, they are experts and very understanding of the advantages - and the challenges - that come with this type of property. Thanks again to Chris and the team!... Read more
8th Jun 2022 (2 years ago)
P Management
EXLA London help our business with lettings and management of our whole portfolio. I found the team to have outstanding communication skills, always keeping us updated, they are the most knowledgeable letting and estate agent in London in relation to the ex-local authority property market and I found them to always keep their word, hence us trusting them with our whole business. Thanks for all your help to date and looking forward to continue doing business into the future.... Read more
Landlord
24th Apr 2022 (2 years ago)
M Egger
Fantastic service from Chris and the team. They did an excellent job of managing the sale for as smooth a sale as possible. Many thanks!... Read more
Seller
22nd Feb 2022 (2 years ago)
mariam
We bought our fist home thanks to Chris.
Putting aside personal opinions and misunderstandings that we had, he’s a serious professional, a person of his word that will try his very best to get you to the completion stage as quickly as possible.
From
A first time buyer perspective, EXLA really offers a 5 stars service and I’m recommending them to all my friends.... Read more
Buyer
17th Nov 2021 (3 years ago)
J H
EXLA London were incredibly responsive throughout and stayed on top of the process. Thank you Ben and Chris for your diligence, expedience and ultimately finalising the sale of the property.... Read more
Seller
29th Oct 2021 (3 years ago)
F Bonful
Chris and Ben were very professional and honest. They didn't only help us sell our flat, but they sold it at the price we wanted. I definitely recommend EXLA London because they have plenty of knowledge and specialise in selling council estate properties. They're also responsive and help to sort out any teething issues that may occur during the sale between seller and buyer. They're honest and will be straight forward with you. Thank you for your efforts!... Read more
Seller
19th Oct 2021 (3 years ago)
O Seymour
First time buyer and mostly dealt with Ben Whiting who was extremely helpful throughout. He was always on hand to explain issues and help unpick any problems. I’d certainly recommend EXLA to anyone.... Read more
Buyer
1st Oct 2021 (3 years ago)
J Capper
Chris was amazing throughout the whole process of buying my property. He is on the ball at all times especially when it comes to dealing with solicitors both sides of the fence. Made the process a lot faster. Thank you for your help. I will definitely recommend *****... Read more
Buyer
19th Jul 2021 (3 years ago)
C Sarfo
First time selling a property and I found their service very responsive to any enquiries. Dealt mostly with Chris who was always friendly and prompt. Happy to recommend Exla any day.... Read more
Seller
17th Jul 2021 (3 years ago)
L Tina
Chris at the EXLA London has been excellent. He is very professional and supportive. Super friendly and easy to communicate. Highly recommend!... Read more
1st Apr 2021 (3 years ago)
W Walker
This is the second time I have had dealings with this company, and both times they have been superb. Ben has thorough knowledge of the ex local authority market, and is always quick to respond to queries. Highly recommended.... Read more
10th Mar 2021 (3 years ago)
i dealth with Mr Chris in EXLA in order to purchase my property..he helped me alot ,during the time of buying there were many complication and difficulties whish Mr Chris solved very professionally,he was with me from start to till the end chasing both partie solicitors and pushing them to work fast..simple to say i would not be able to complete my purchase without his efforts and help ..i give me *********..thanks Chris... Read more
Buyer
3rd Mar 2021 (3 years ago)
N P
EXLA failed to reply to my genuine enquiry about a property so why would I have any confidence in them delivering a reasonable service?... Read more
13th Feb 2021 (3 years ago)
G Oghenekaro
I recently sold my property with EXLA London and honestly, I couldn’t have been happier with the service provided by Ben and Chris. From my first meeting with Chris, I knew he was genuine and passionate about the properties they sale. Chris is brilliant at getting the best price from the buyers and Ben’s relentless commitment to progressing the sale was really impressive.
Because of time lost due to the covid 19 closure of the housing market for three months, I jointly listed my flat with the local high street agent, Reeds Rain. Despite finding me a buyer, it became clear that Reeds Rains lacked the drive to progress the sale and after weeks of inactivity, I reverted back to sole agency with EXLA, who re-listed it and found me a buyer within days. Ben’s creative problem solving in a market beset by Covid related holdups and backlogs was admirable and he saw the sale through to completion in an impressive timeframe despite a lack of urgency from solicitors. Clear lines of communication were always kept open and they were always on the end of the phone when I had a question.
It was an absolute pleasure to do business with EXLA London and wouldn’t hesitate to recommend them as selling agents. Thanks again guys.... Read more
Seller
7th Jan 2021 (4 years ago)
J S
No hesitation in recommending EXLA to handle your ex-local purchase, rental or sale. In my recent experience in a 'challenging' market their service was diligent and professional throughout.... Read more
21st Dec 2020 (4 years ago)
T Lanson
I have been renting for a year with Exla in Pimlico. Very nice flat. Chris has been super responsive and helpful. Highly recommend!... Read more
Tenant
6th Dec 2020 (4 years ago)
R Rahbari
Ben W at EXLA has been an excellent agent helping me purchase my first flat. He gave very useful advice and was super helpful throughout the process, including when things were getting delayed by solicitors. Would highly recommend :)... Read more
Buyer
26th Feb 2020 (4 years ago)
K Skwara
These guys are the agency we've all been waiting for!
Quick and responsive, honest and diligent - there's nothing more you could ask. Been their tenant for a couple months. No hassle - genuine and quick and most important - honest!
I've been renting in this country for 8 years, no one could get close to EXLA guys. Thanks Chris & Ben - you've been great!
Wish you the best of luck and only hassle free tenants!
Cheers,
Kris... Read more
Tenant
30th Oct 2019 (5 years ago)
Z Khan
Exla London offer a brilliant service that I hadn’t come accross before, they let the bedrooms of my flat individually to young professionals, and also let my living room as a bedroom. I ended up achieving quite a bit more than I ever have done when letting it as a whole flat, I’ve now given the guys another one of my properties which they have also filled extremely quickly, I couldn’t be happier. I wouldn’t hesitate to recommend Exla London, first class, personal service, just great!... Read more
Landlord
8th Oct 2019 (5 years ago)
L Heaps
I am so happy I changed agencies to go with EXLA, I live abroad & the complexities of differing time zones & the inability to be physically near for any arising problems were smoothly handled by Chris. His knowledge of the local authority market is invaluable. I accepted multiple offers on my flat many that fell over, mainly because of buyers funding but Chris worked really hard & with incredible tenacity to ensure I ended with the best possible result.... Read more
Seller
14th Jul 2019 (5 years ago)
Cornel
Was renting for nearly a year with them. I'm satisfied with the support they gave me and would definetly interact with them again.
10? to Chris!... Read more
Tenant
10th Jul 2019 (5 years ago)
I Alvarez
Best company out there, rented a room for a year and a half and had the best costumer service with them. Chris is great and would recommend 100%... Read more
Tenant
22nd May 2019 (5 years ago)
I S
EXLA London - The Best Property Agency For Rent/ Sale
I currently rent a 3 bedroom flat through EXLA in Elephant and Castle . Chris is one of the kindest agent I ever met in my 20 Years living in London .
I can only say that he takes care of the property's and his tenants. If there is any problem at the flat or any issues don't worry they are fixing for you on the same day or next day.
Once you rent through EXLA you stay with them for long time.
Thank you Chris... Read more
Tenant
10th Apr 2019 (5 years ago)
D Mullins
Chris and his team offer a very down to earth and honest approach which frankly puts them way ahead. Very happy with the service they provide me as a landlord so very happy to recommend them, Dan Mullins... Read more
Landlord
7th Apr 2019 (5 years ago)
O Lord
Currently renting with them, they provide a quality service. When we moved in, our sink was blocked as my flatmate dropped a piece of make up in it. Next day, EXLA provided a plumber and it was all fixed. Highly recommended!... Read more
Tenant
10th Mar 2019 (5 years ago)
B s
Amazing
Chris is always there if you need him. I highly recomend to everyone that you will be not only dealing with the best agency in London but also best person . Currently renting the place with few friends and we are happy that we found Chris .... Read more
Tenant
26th Feb 2019 (5 years ago)
M yeatman
Highly recommend after my experience of sale of property. Good advice, easy to deal with, and always on hand with a quick response to any queries. The whole experience was made less stressful, than what could've been. Thank you.... Read more
Seller
6th Nov 2018 (6 years ago)
G Meckiffe
Chris is incredibly quick and responsive when addressing any issues within the flat. He's very reasonable in pricing and as helpful as they come. Thanks Chris.... Read more
12th Sep 2018 (6 years ago)
E Byrne
Chris was very accommodating in writing up and agreeing the contract regarding dates and moving in and out. Flat I lived in was nice, and am happy with the service overall.... Read more
Tenant
27th Aug 2018 (6 years ago)
C Rivero
Excellent service! I currently rent a flat through EXLA and I must say that since I live in the UK they are the best company I've worked with. Chris is always willing to help with any inconvenience and makes sure that everything is in order at the property. Great work guys!... Read more
Tenant
10th Aug 2018 (6 years ago)
T Gent
I was impressed with Chris from EXLA from when he first came for the valuation - very straight talking, very professional, and generally inspired confidence. However I was tempted by a lower fee and a higher valuation so I went with PurpleBricks. The property was on the market with them for about 8 weeks with the only offers more than 10% below the asking price. I even lowered the price with PurpleBricks which made it the same as EXLA's initial valuation.
I eventually conceded that PB seemed unlikely to sell and went with EXLA. Chris sold the flat on the first day of viewings, negotiating the price so they offered at asking price, and even achieving a little above that with some more negotiation. Had he not managed this I probably would still be in the process of selling!
After accepting the offer Chris made the rest of the process really easy - he kept in regular contact, answered all my questions extremely quickly, and generally I couldn't have asked anything more. The sale went through without a hitch.
Overall I massively recommend selling with EXLA and really can't think of anything to fault them on!... Read more
Seller
7th Aug 2018 (6 years ago)
J Bavcar
Very good experience, paperwork was quick and easy, and the place was as described and really relaxed.... Read more
6th Aug 2018 (6 years ago)