N Poree
After a horrendous time trying to sell with a business broker, we came to Fitton's a little wary and battered. I can't tell you how glad we have been to find them. Their rates are very fair, we had twice as many viewings within two day than we previously had in months. Our contact was Cerys and she worked so hard for us day in day out, pushing the process along. Graham was there too when we needed additional insight and advice. I can honestly say there customer service has been second to none, and when difficulties have arisen (through no fault of theirs) they have really had our backs and worked hard to ensure a positive outcome. Thank you Fittons, we definitely recommend them.... Read more
Seller
3rd Apr 2023 (1 year ago)
M Wanderer)
Job well done, thanks. This kind of customer service is a rare treat.... Read more
11th May 2022 (2 years ago)
C Law
Made arrangements for a second viewing on a property on roe lane. They never turned up and agreed a sale with someone.
Nice one........ Read more
9th May 2022 (2 years ago)
J Daniel

Customer care is crucial for every business and they fall well short of it, there are well known rules customer care and I do not want to teach them, let them learn them self. They normally don't return back for your calls, always lie, I contacted them for viewing a property at East Bank Street on next day on which property is listed on Rightmove and they told me only available viewing date is on Saturday and when on Friday I contacted them for the confirmation they lied to me that the tenant has covid and there is no viewing because of that. The only possible date for viewing is on Saturday for that property. I was waiting for viewing on next Saturday. On Tuesday I got mail saying that property was sold. As per their conversation nobody could not have seen the property because of covid and available date is only on Saturday. They did not let me to see the property. Not even on a single occasion they did not return the call. The only thing they do right is the fair pricing of the property.... Read more
26th Apr 2022 (2 years ago)
M Porter
Excellent service from Graham and Cerys... Read more
6th Apr 2022 (2 years ago)
C Porter
Excellent service from Graham and Cerys... Read more
6th Apr 2022 (2 years ago)
A Buzz
Really poor communication.... Read more
25th May 2021 (3 years ago)
M Students
Fitton Estates have provided us with quality professional consultancy that has greatly assisted in our business planning and asset management.... Read more
18th Feb 2020 (4 years ago)
M Property
Fitton Estates have been our property consultants for nearly a decade. We highly recommend, they have always provided us with great service and professional advice. Many thanks.... Read more
18th Feb 2020 (4 years ago)
C Heaton
Fittons recently marketed 4 new industrial units for us, very professional service, fast on the market, plenty of viewers and all let promptly. Highly recommended, thankyou.... Read more
Landlord
13th Jan 2020 (5 years ago)
K mcalister
Fitton Estates dealt with our enquires quickly and professionally.
I would highly recommend them due to their excellent customer care service.... Read more
19th May 2019 (5 years ago)
K Herbert
Good service ????... Read more
17th May 2019 (5 years ago)
L Byrom
Great local experienced agent, I have known them for years... Read more
15th May 2019 (5 years ago)
C Taylor
Got to agree with other reviews with regard to fitton estates. As others have said when dealing with Clare a ordinary enquiry is turned into one of ignored emails and phone calls not returned! My enquiry was a complete and utter waste of my time from start to finish. Avoid these guys at all costs!... Read more
4th Feb 2019 (6 years ago)
D Stock
I believe they’re a decent enough company but unfortunately, when you phone, you have to deal with Clare Tasker, who is a pathological liar. During every experience I’ve had with her, she lies about how many people are interested in properties and reserves certain properties for her friends. I’ve had enough of this estate agents on account of Clare and would therefore, steer clear of any property with this agency. If you’re having to deal with Clare, I would recommend speaking to the landlord directly to get the true story.... Read more
19th Aug 2018 (6 years ago)