Karen & her staff were instructed to sell my Mother-in-Law's property. They acted professionally & with compassion & consideration for her health problems, Sadly, she passed away before completion but helped my wife through every step of the process to relieve what was a most stressful time. I would recommend Karen Potter Estate Agent without reserve. Although there is a trend towards online agents, they can't compete with the wealth of experience & local knowledge that is provided by Karen & her staff. Thank you all...
So unprofessional!!! I was told I could not view properties at weekends as my house was not on the market yet. As soon as I put my house on the market, I went into the agency to arrange a viewing for a weekend as I work all week out of Southport so cannot do midweek but they then told me I had to have a buyer ready to be able to view properties at weekends. Well, it safe to say I will not set my foot in that agency again and those poor vendors have definitely lost a potential buyer, who knows maybe more, judging by the attitude and professionalism of those agents!!!
I recently used Ball and Percival to sell a property for me. From the first moment of contact every member of staff was helpful, polite and explained everything along the way.
Everything ran smoothly and I wouldn’t hesitate to use their services again. Thank you to all the staff in Sales and Progression.
Great service buying and selling from all of the team. Special thanks to Amanda for being a great intermediate during the conveyancing process and Naomi for the fab photo's.
Terrible experience with so called estate agents..! Similar to previous review posted on here about them they lack any customer service, no real contact, always had to ask and chase for feedback been with them for one year nearly only generated one viewing on property ..! They have incompetent and un interested staff working for them just complete waist of time like many estate agents promise the earth deliver little except excuses!