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  1. Home
  2. Anthony James Estate Agents - Southport
Anthony James Estate Agents - Southport Logo

Anthony James Estate Agents - Southport

Charlotte House, 35-37 Hoghton Street, Southport,, PR9 0NS
Anthony James Estate Agents based in Charlotte House on Hoghton Street, Southport, specialises in residential sales, lettings and block management. Whether buying or selling a property we would like to make the experience as trouble free as possible. We will deliver honest, practical, professional advice and keep you fully involved throughout the process. We are proud to be a modern High Street Agent. This simply means that we are online, on your phone on your high street, wherever your buyer or tenant looks we will be there. We are flexible, adaptable, approachable, honest and transparent about our fees. Voluntarily regulated for your peace of mind and protection, independently family run and local. We are no sale no fee, with no tie in periods, no upfront fees, no withdrawal fees and no obligations on your side- we believe in keeping our clients only because they are happy with our excellent service! Give our award winning team a call today for your no obligation valuation.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • ombudsman
  • naea
  • arla

Anthony James Estate Agents - Southport Reviews (60)

Have you used this agent?
  1. 62% 5/5 Stars
    62%
  2. 3% 4/5 Stars
    3%
  3. 3% 3/5 Stars
    3%
  4. 0% 2/5 Stars
    0%
  5. 32% 1/5 Stars
    32%
All (60)
Seller (9)
Buyer (2)
Landlord (6)
Tenant (13)
General (30)

Anonymous Tenant

5/5 Stars
I felt the need to write this as over the past 10 years i have been a tenant for different landlords. I have to say that the professionalism and speed of service i receive from Lyn Cunningham who manages the rentals for Anthony James is exceptional. I rarely have any problems but when i have these have been rectified immediately.... Read more
Tenant
6th Feb 2025 (3 days ago)

Anonymous Homeseller

3/5 Stars
My view is most agents are basically the same as there’s only one pool of buyers... Read more
Seller
22nd Sep 2024 (20 weeks ago)

Anonymous Homeseller

5/5 Stars
Thanks Gemma Brown at Anthony James. Was a great help & made everything plane sailing.... Read more
Seller
16th Sep 2023 (1 year ago)

B x

1/5 Stars
They will waste your time, they’ll use your offer to get higher offers, completely unethical company, they seem very money hungry, I’ve learnt to avoid them now in the future as they play games,... Read more
Buyer
8th Sep 2021 (3 years ago)

M Edge

5/5 Stars
Brilliant estate agent. Best in southport!!!... Read more
29th Aug 2021 (3 years ago)

B Daulby

5/5 Stars
Anthony James Estate Agents have managed a property on my behalf for over 10 years. All the team are professional and efficient and provide a service that is responsive to the tenants needs with a reliable level of consultation to keep me well informed. Good communication and service are essential as I live 200 miles away from the property and rely on Antony James. They have never let me down!!... Read more
Landlord
24th Aug 2021 (3 years ago)

C Talbot

5/5 Stars
Wow, SO efficient! Professional, helpful, excellent service... Read more
15th Aug 2021 (3 years ago)

D Snow

4/5 Stars
They were the politest estate agents ive spoken to whilst looking to rent and actually treated us like people which is a first for us as other estate agents haven't. My only complaint is that i was told i would receive emails when a property would be good for me and i havent recieved any like that so i couldve missed out on properties if i had relied on their mailing system... Read more
31st Jul 2021 (3 years ago)

L Riza

1/5 Stars
Is too long the story to tell it on here ,but all i can say is that from all the agencies in Southport they are the only agency that doesn’t make viewings even if the measures related to Covid have easesd .You have to apply for a property and then if you are lucky and you are chosen by the landlord(this is what they say even if i think is not true),then you have to pay one week rent to secure it and MAYBE then you can see the property you apply for .Well for me sounds like russian rulette ,how am i supposed to pay upfront deposit for a house that i didn’t saw it with my own eyes,a house that i don’t even know the sizes of the rooms so i can see if the house is suitable for the furniture i have,etc .On top of that i called three times to be told the same story ,we will call you ,the landlord didn’t called us back,etc .Last time when we spoke with them my husband explained that we gave notice to our current agency and we don’t have too much time to wait and the women from this agency hanged up the phone in his nose .This is not how you treat a possible future tenant ,I am amazed that in 2021 there are still people that judge you based on race ,without even meet you face to face !... Read more
29th Apr 2021 (3 years ago)

S Saxton

5/5 Stars
From start to finish these agents were friendly, professional, efficient and super quick and helpful. Definitely deserve 5 stars... Read more
8th Mar 2021 (3 years ago)

Anonymous Tenant

1/5 Stars
Unprofessional staff and poor communication between them/incompetent with their duties. Impolite manner at times and even sarcastic or temperamental when responding to issues or complaints. Bad company, avoid and let through one of the many many better agencies.... Read more
Tenant
6th Jan 2021 (4 years ago)

B So

5/5 Stars
Thanks Nicole for all your help. Nicole is very professional and efficient, highly recommend to anyone who’s interested of buying and/or selling their property... Read more
29th Dec 2020 (4 years ago)

Anonymous Home Buyer

5/5 Stars
Bought my house through AJ estate agents. Nicole has been absolutely fantastic and kept me posted throughout. Really helpful and friendly and would highly recommend. Thanks Nicole and team... Read more
Buyer
6th Dec 2020 (4 years ago)

S Haw

5/5 Stars
I finally decided to sell my Apartment and went to AJ estate agents to discuss the potential value of the property and their costs. I was met by Nicole who was very pleasant and professional. Within a matter of 30 minutes, she had an estimated realistic value of my property and the costs to complete the sale. After agreeing to AJ selling the property, Nicole was in touch constantly, informing me of how the sale would be managed and within ONE viewing, my Apartment was sold at the full asking price! Nicole’s manner, professionalism and genuine interest in selling the property was evident from the minute I met her. I would highly recommend Nicole and Anthony James Estate Agents if you are considering selling. Thanks again Nicole, I’ll be in to see you shortly to thank you personally. Steve & Tracey... Read more
Seller
30th Nov 2020 (4 years ago)

C Robinson

5/5 Stars
Hi Nicole, The sale is finally over the line, just a quick message to thank you for all the hard work you have put in on my behalf. I would have no hesitation whatsoever in recommending Anthony James, and in particular yourself to anyone wanting to sell their home. Many thanks once again and best wishes for the future. Kind Regards Carl.... Read more
Seller
26th Nov 2020 (4 years ago)

Anonymous Tenant

1/5 Stars
Very disappointed with this company. My brother and his severely disabled wife have not been looked after by Antony James. The maintenance especially the damp in the property has not been flagged up even though they do maintenance checks. Feel both the landlords and Antony James have taken advantage of vulnerable people. Both now in care and not refunded their deposit. Disgusting... Read more
Tenant
4th Sep 2020 (4 years ago)

M Edge

5/5 Stars
Great people.... Read more
31st Aug 2020 (4 years ago)

L Nelson

5/5 Stars
We rented from a landlord who uses this company. They break about 5 of the landlord tenant laws such as charging more than 5 weeks rent as deposit, charging tenants to ckean the apartments when they left it spotless, not doing inspections on moving in or moving out with no checklist and charging the tenants for " paperwork " . Its quite telling looking at all these reviews that a number of the reviews are from people who work for the company or are the landlords who are breaking the laws. I would know your rights as a tenant if you are looking to rent through this company.... Read more
Tenant
31st Jul 2020 (4 years ago)

L Parry

5/5 Stars
Having used previous estate agents for renting, I have found Anthony James to be the most professional, from James who helped me find the perfect flat to Kayleigh and Janet who got all the paperwork sorted for me to move in, to them assisting in a difficult situation with the upmost care and attention. Keep up the great work :-)... Read more
Tenant
12th Mar 2020 (4 years ago)

D Sowler

5/5 Stars
Cant speak highly enough of Anthony James. From moving in they made it very unstressful and throughout my time nothing was too much trouble, Kayleigh is an absolute superstar who'll get everything and anything sorted with no fuss. Wouldn't hesitate to recommend... Read more
Tenant
4th Mar 2020 (4 years ago)

A Billingsley

5/5 Stars
Jacqui and the team have been doing everything they can to find me the perfect home. Excellent service.... Read more
2nd Mar 2020 (4 years ago)

D Winters

5/5 Stars
Such friendly warm hearted people. Couldn't thank them enough for there help. Highly recommended.... Read more
22nd Dec 2019 (5 years ago)

J Miles-Anderson

5/5 Stars
Excellent service and price. Would highly recommend Antony james estate agents especially Jessica Scott. Exceeded expectations.... Read more
20th Nov 2019 (5 years ago)

T .

5/5 Stars
I have just used AJ to find a tenant for my rental property. Jacqui gave an excellent first impression for the company on our first meeting. She is warm, friendly, very professional and gave me valuable information throughout the whole process. She has a great team of staff in the office who are all friendly, professional and seem very genuine in their intentions to find the right tenant for my property. They kept me in the loop with viewings and applications and not once did i have to chase anything up. I would absolutely recommend them to any other landlord who needs a tenant find/management service and will continue to use them in the future.... Read more
Landlord
20th Nov 2019 (5 years ago)

J Tully

5/5 Stars
I have worked in this company for nearly 2 years now and I have loved being here. I really feel everyone in our sales team goes above and beyond to help tenants get into properties and we are always there to pick up the phone when buyers need help. I have watched my team help to push lots of sales through and assist with the solicitors as we are also very motivated. Having always worked in the public sector and having customer facing roll for 10 years I have really noticed the difference here with our outstanding customer service!!! We also have the best set of directors who look look after us with lots of social and charity events so all of our team are always happy!... Read more
20th Nov 2019 (5 years ago)

J Scott

5/5 Stars
Couldnt work in a happier place with everyone so keen to help and upbeat. I think we always aim to provide the best service we can and go the extra mile to help even people who may be struggling. We always offer a welcoming office. Especially with 2 gorgeous dogs to come and greet you!... Read more
18th Nov 2019 (5 years ago)

M Cunningham

5/5 Stars
I am extremely proud of Anthony James Estate Agents. As the co-founder to the company and the fact that my middle names are Anthony James, I believe that Lyn and I have developed a community that supports our principles and beliefs. We have always looked to employ the very best staff who share our views and who help deliver our service to our extended AJ family. We believe in people and encourage communication. IN 2007 in wrote an article on how the Property Industry requires mandatory regulation. I am delighted that The Government now recognises this too. We love people and we love what we do. Our office is always welcome to see you and we will always go that extra mile to make sure we understand and deliver our services to you. Without our clients we are nothing. We are delighted to welcome you again soon. Thanks for reading and unsurprisingly I highly recommend Anthony James for all your property needs. Sales, Lettings, Rental Property management and Leasehold Block Management. I look forward to speaking to you soon. Mark Cunningham Director Anthony James.... Read more
18th Nov 2019 (5 years ago)

S croman

4/5 Stars
Genuine Italian fare.. Yum yum... Read more
7th Oct 2019 (5 years ago)

P CROSBY

5/5 Stars
Couldn t have used a more professional and helpful team to sell my house! Every member of staff has been so helpful and dedicated throughout the whole process. Thank you everyone xxx... Read more
Seller
16th Sep 2019 (5 years ago)

Anonymous Homeseller

5/5 Stars
Nicole was my first contact with Anthony James. She was professional and friendly so happy for them to sell our property. Communicate and kept in touch all the way. Would deffo recommend... Read more
Seller
18th Aug 2019 (5 years ago)

S Xyloportas

1/5 Stars
I'm so angry. I drive over one hour to the appointment.I was 5 minutes later and she was going. This isn't a customer behavioral. Unprofessional with one word... Read more
31st Jul 2019 (5 years ago)

D o

5/5 Stars
Prompt and excellent service, would happily recommend using these professional estate agents.... Read more
7th Feb 2019 (6 years ago)

S williams

1/5 Stars
Very poor communication. Reviews say it all!... Read more
30th Oct 2018 (6 years ago)

M Fabunmi

1/5 Stars
Very poor service. Arrived to view property at the arranged time. Met another couple who also came to view the property. Agent staff gave no attention or audience as she said "I don't have you down on my list". Despite showing her the message confirming the view, we literally showed ourselves round! Agent staff couldn't care less. Very very disappointed.... Read more
24th Jul 2018 (6 years ago)

T RQck

1/5 Stars
We had a viewing of the property to rent. We found all service from start to the end absolutely unprofessional and poor. They don't give clear info on appointment time and we're shallwe meet. We had 3 property to view with them. On first one Helen was our agent she even didn't turn upon second we were waited 10 minutes by the door of property and had no news if she coming or not so we send office and they promised to get in touch with her and she received call after 10 mins from my call to office as luckily we met her on the way out with other people coming to view the same property We felt like agency waisted our time from right the beginning to the end. We didn't feel like we were treated with any respect as we are EUcitizensheep and other girl at agency would refuse to speak to me saying: "I don't understand a word from what you saying. Send me email with all your questions.."we felt like we had zero respect We been made to wait for whole week with no clear promises and no decent responses from landlord it's what they saying each time we trying to call them. despite the same agent Helen was saying diffirent info to me and my partner what was making no sense at whatsoever we felt like our time was waisted as we nearly was left outside as gave notice to our previous landlord about leaving thankfully we managed somehow to sort it out with our landlord, but still had no response from agency or anything as they not even reading application forms you sending them WHOLE Experience was AWFUL !!!! Avoid if you can they have lots of properties for rent but very low %of being rented... Read more
Tenant
11th May 2018 (6 years ago)

M Sammon

5/5 Stars
Great service buying and selling from all of the team. Special thanks to Amanda for being a great intermediate during the conveyancing process and Naomi for the fab photo's.... Read more
Seller
12th Feb 2018 (6 years ago)

S Bate

5/5 Stars
Just to say thank you for your fast and efficient service. Much appreciated.... Read more
23rd Jan 2018 (7 years ago)

R Fitzpatrick

5/5 Stars
Rented a property in Southport for British Open. The staff at Anthony James could not have been more helpful. Really did make everything easy and nothing was too much trouble.... Read more
Tenant
11th Aug 2017 (7 years ago)

W whatford

1/5 Stars
Think twice before you sign on the dotted line . Avoid this Heartless company at all costs. My mum signed a 12 month contract in November 2016 only to find in January she had terminal cancer. It started in the bones in her legs so it was impossible for her to get up the 2 flights of stairs. I informed Anthony james of our problem and was told you are tied to the 12 months but I will ask the owner who agreed if someone else wanted it they would cancel the contract and we would pay up to the day before they moved in . I would have settled for that but it then took them 4 weeks to re advertised the property and then they put the rent up by 50 pound per month which could deter people from looking at it . We are now paying for this property and another ground level flat that is causing distress to my mum as it is costing a lot of money that frankly we can barely afford. I appreciate it is a business but sometimes a little bit of compassion dosen't go amiss and if this review saves one person from making the same mistakes we made it done its job.... Read more
Tenant
5th Apr 2017 (7 years ago)

M Cunningham

5/5 Stars
I have a small family and they supported me through the last 15 years. Great communication, great community contributor and fantastic offices. Highly recommended indeed.... Read more
31st Mar 2017 (7 years ago)

E Whittaker

5/5 Stars
The team at Anthony James were very efficient and kept me informed at all times. I received emails to let me know when viewings were taking place and feedback when provided by the viewer. They even visited the property to take final meter readings in preparation for contract exchange. The service was reasonably priced and I found the whole experience painless. I would definitely recommend them.... Read more
Seller
13th Mar 2017 (7 years ago)

M mckay

1/5 Stars
Currently renting with them, and I have had constant issues with the property management team. No window pole provided for the Velux windows in my flat despite MONTHS of chasing, which led to a wardrobe full of clothes and shoes going moldy, as I was unable to ventilate the room. Got sent a letter notifying me of the biannual inspection - letter was sent second class, 24 hours before the date the inspection was due to take place. absolutely ridiculous. I'm now looking to buy, and I called the sales team to arrange a viewing on a property I had seen on their website - they have my contact details as a house I have not lived in in over FIVE years. Why would they think I don't live in the property I am renting?? I already had reservations about buying through them after the poor service I've received as a tenant, but set that aside. This has just confirmed that they're incompetent, and I certainly won't be entrusting the buying of a house to them... Read more
Tenant
8th Mar 2017 (7 years ago)

M Williams

5/5 Stars
Excellent and very friendly team, who are not only professional in their approach but also their attitude. 5 star service!!... Read more
5th Mar 2017 (7 years ago)

K Thompson

5/5 Stars
Anthony James Estate Agents are a professional company who have invested in their business and take great care in creating the right customer experience. I would recommend them to anyone in need of the services of a good letting or estate agent.... Read more
3rd Mar 2017 (7 years ago)

I Serajuddy

1/5 Stars
Poor communication and dont fix things very quickly. Too many things to list.... Read more
27th Feb 2017 (7 years ago)

W Jay

1/5 Stars
Absolute waste of time. Clueless about properties, unable to follow basic instructions and even had the cheek to stand me up on a viewing. DO NOT USE. How any landlord gets a tenant through these useless bastards is beyond me.... Read more
10th Feb 2017 (7 years ago)

G Jones

5/5 Stars
Superb service from the entire team. I have rented my property in Southport through Anthony James for two years now and have been kept informed of any issues or changes in a timely manner. my experience has been first class and I would certainly recommend them for rental properties without question.... Read more
Landlord
8th Nov 2016 (8 years ago)

J Capital

3/5 Stars
In my 7 years of dealing with AJ I've not really had a problem, the staff have always been friendly in the handful of occasions I have dealt with the company over my property.... Read more
7th Nov 2016 (8 years ago)

J mcveigh

5/5 Stars
I have twelve properties with Anthony James. It is important for me to know that my tenants and my houses are with people that care. I feel that the staff at Anthony James do!... Read more
Landlord
5th Nov 2016 (8 years ago)

C DD

1/5 Stars
When I used them in the past to rent a property thay were terrible. Staff were rude and not interested in dealing with the application or letting me km now how the application was going. When renting a property it is stressful and when you have to deal with rude estate agents with high application fees it gets worse. After the 6 months tenancy I rented another property with another estate agents. When I bought my first house I vowed to stay clear of them. They need to acknowledge their failings with their customer service and reinvent them self's. Until then they will only get bad reviews (except from their own team) Don't bury your head in the sand and pretend everything is ok!... Read more
Tenant
4th Nov 2016 (8 years ago)

kalmak3

5/5 Stars
I have used A James for years the MD and staff are very lovely. Renting out your property is totally hassle free. I wouldn't use anyone else they source great tenants... Read more
Landlord
4th Nov 2016 (8 years ago)

J Ambrose

5/5 Stars
Fantastic service, with lovely friendly staff, who go to any length to find the perfect home. Naomi and Alice continuously helped us to find a home, when me and my partner were moving to southport. Everything was done so smoothly, quickly and professionally. Would recommend Anthony James to anyone who is wanting to find a new home.... Read more
Tenant
4th Nov 2016 (8 years ago)

N Ambrose

5/5 Stars
Fantastic service excellent communication through the process highly recommend.... Read more
4th Nov 2016 (8 years ago)

G Murphy

1/5 Stars
Very poor company who appear to have to resort to posting their own reviews on Google. Poor communication,failure to carry out promised works. Inevitably losing business to other companies... Read more
22nd Sep 2016 (8 years ago)

J smith

1/5 Stars
Very poor customer service and definitely not trustworthy. Avoid. The owner Mark Cunningham can't even be bothered to return your calls when its urgent. We have wasted so much time with this company trying find a home. My wife and I regret ever dealing with Mark Cunningham. We could not express enough how badly we feel we have been let down without swearing. If i was you i'd look somewhere else.... Read more
30th Apr 2016 (8 years ago)

M Cunningham

5/5 Stars
have always rented my properties through Anthony James. Great staff and honest staff.... Read more
Landlord
9th Mar 2016 (8 years ago)

mercedes6273

1/5 Stars
Do not get mixed up with these people. The service provided by the staff is appalling. No one including the Directors give a straight answer. If your thinking of selling, renting your property take your business to another agent. You have been warned.... Read more
13th Feb 2016 (8 years ago)

J Sugden

1/5 Stars
Absolutely awful. We have a young family and they served notice at the end of November. They completely misled us over the length of our tenancy, poor quality repairs carried out which I imagine the landlord paid handsomely for, and then cocked up the dates when serving notice which thankfully was beneficial to us. Very insincere and profit driven. Avoid at all costs.... Read more
Tenant
17th Jan 2016 (9 years ago)

D Jordan

1/5 Stars
Emailed them last week about a property me and my partner were really interested in and thought I would get a reply the next day. I didn't. Kept contacting them and nothing. Although in the mean time they did keep sending me emails about properties which were no good to me and did not even match the criteria of the house we were interested in. When I did finally get in touch, I was told that the property was now gone and had been accepted by the first viewing. So as you can imagine I was a little annoyed about this. They had taken the time to send me property updates but couldn't tell me that particular one had gone. In my opinion we could have applied for that ourselves but were not given the opportunity. One bit if advice for Anthony James- you might want to update your website as the property I was interested in does not say Let Agreed. Don't want anyone else to get their hopes up!!... Read more
12th Jan 2016 (9 years ago)

S Middleton

1/5 Stars
Terrible experience with so called estate agents..! Similar to previous review posted on here about them they lack any customer service, no real contact, always had to ask and chase for feedback been with them for one year nearly only generated one viewing on property ..! They have incompetent and un interested staff working for them just complete waist of time like many estate agents promise the earth deliver little except excuses! ... Read more
Seller
21st May 2015 (9 years ago)
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