Brilliant thank goodness for Chris Taylor's straight forward service. I would recommend him every day of the week..
Absolute joke, didn't turn up to a couple of my viewings when i started looking. In the end i saw a property that i wanted to buy through another agent and have now moved in. Get better service in KFC not KFH
I'm very happy with the service I received from Joshua Goldring @ Greene and Co. He is friendly, responsive and reliable. I will continue to recommend Greene and Co to friends and family.
Worst management agency (as most in London)! In short, here are the problems:
- The renewal contract is not signed yet (after agreeing on the new rent amount ~45 day now) as they keep making mistakes on it. I hope it's not deliberate!
- We've informed them about some flat issues 2-3 months ago and they keep ignoring us continuously.
I bought through Jeremy Stecker at David Andrew earlier this year and cannot recommend him highly enough. Throughout the process, Jeremy displayed understanding, patience and compassion. While undoubtedly working for his ultimate client, the vendor, Jeremy showed that good estate agency also means being considerate to the interests of the buyer and he showed professionalism and dedication to helping both of us achieve the ultimate aim of a successful purchase in which we were both left happy.
Wouldn’t touch this firm. Am a landlord going through a divorce. Dealt with this firm before no problem. This time they went behind my back and rented property out on behalf of ex. Knowing that we are going through divorce/court and knowing that rent is due to be collected by solicitors. They have shafted me out of rent owed and given straight to ex despite me equal joint owner and them having this information. With solicitors now.
Deborah Stanton from the St Johns Wood office went above and beyond when selling my property. As I am no longer living in the UK she chased everything through on my behalf proactively and got it done so much quicker than I could have. I wouldn't hesitate in recommending Deborah for anyone selling a property in future.
We have had the worst possible experience here. We were warned against working with Foxtons but were new to London and didn't think it could be that bad.
Once they had our deposit we pretty much didn't hear from them anymore to the extent that when the landlord went back on several clauses in our contract Foxtons tried to wash their hands of it by claiming that it was a misunderstanding! A signed contract for which they charge a hefty £420, and they will not take the trouble to enforce it. They will lie (I am looking at you Narada) and make any promise just to get you to hand over your deposit.
Of course we left that place double quick. It has now been 3 weeks and there is no sign of our deposit coming back to us yet. The inventory check is complete and it found no problems at all, new tenants have moved in as well. But no one from Foxtons is available to let us know what is going on and when we will get our deposit back!
The agency was highly professional and showed me with rent prices transparently & fees in clear manner. They even provided me with all the related current certificates for the flat. They were great communicators and were always ready to help and assist with any questions that I had. I highly recommend to others.
Rochester Place rented a bunch of first year students (one being my son) a property which they didn't need for over a month by convincing them it was too good to miss.
The property was inhabitable: mouldy, insecure (rotten door frame), filthy, contravened numbers housing regulations.
Despite this they refused to modify the start date, even though they couldn't move in.
I good example of their behaviour is (was) illustrated on their About Us page. They professed to be members of The Property Ombudsman - obviously they aren't! See other reviews
Although we ended choosing a property offered by another estate agency, wanted to recognise the good work of Knight Frank Belsize Park. All professionals we had the chance of dealing with were kind, helpful and provided excellent advice during our search, in particular Poppy Archer. She did a very good job taking us to really good properties, in line with our needs. Thank you very much.
A very well organised agency. Quick to find tenants, highly professional throughout.
Chanel Rodriguez in particular has been excellent and a pleasure to work with.
I can most definitely recommend.