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Home
Estate Agents in Saxmundham
Hopkins Homes - Abbotts Grange

Hopkins Homes - Abbotts Grange

4.6

52 reviews

Closes at 5:30pm

Church Hill, IP17 1ES

Hopkins Homes - Abbotts Grange hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Hopkins Homes - Abbotts Grange does have 52 reviews, with an average score of 4.6/5 If you're looking to sell in Saxmundham, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Flick & Son - Saxmudham and Jennie Jones. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 12:00pm
Sunday Closed

View all details

Hopkins Homes - Abbotts Grange Reviews (52)

Have you used this agent?

All (52)

Seller (7)

Buyer (1)

Landlord (7)

Tenant (16)

General (21)

M Todd

Very good and pleased with how things were handled, a professional and friendly service... Read more

4th Oct 2021 (3 years ago)

A Middleditch

Very professional service with friendly and courteous staff. All the Agents went out of their way to help us. Would definitely recommend Flick and Son.... Read more

4th Oct 2021 (3 years ago)

C Green-Edwards

Always on hand to help with queries and issues with my property i was renting from them. Would definitely advise! Lovely staff... Read more

Tenant

4th Oct 2021 (3 years ago)

Shazakakaren

Jack has been wonderful! Gets back to me promptly and has a very approachable manner. I would definitely recommend Flick & Son.... Read more

3rd Oct 2021 (3 years ago)

H Miller

Excellent service. Professional, kind staff that are always so helpful. Recommended.... Read more

1st Oct 2021 (3 years ago)

K Arnold

Clare and the team at Aldeburgh Office were very professional and I would recommend them if you ar thinking of selling. Clare especailly was a great help.... Read more

Seller

8th Sep 2021 (3 years ago)

R Reid

Recently began renting a property through flick and son and I couldn't have been happier with the professionalism and response time within the flick and son team. Big thank you to Victoria and Melissa especially, they were the two I spoke to regularly and they couldn't have been more helpful... Read more

Tenant

2nd Sep 2021 (3 years ago)

R Rookard

I have rented a couple of properties through Flick & Son, and will now not use anyone else when renting property in this area, Vicki, Melissa & Helen are brilliant, nothing is too much trouble, they have a friendly chatty vibe while always being professional, always get back to me quickly no matter how annoying the questions may be, first class, can not recommend them highly enough, thanks for everything... Read more

Tenant

15th Jun 2021 (3 years ago)

I Peck

Flick and son have been absolutely incredible especially vicky from lettings at the saxmundham branch! She couldn't have done enough for us to find the perfect home! I can't recommend anyone better than these guys! Thank you so much!... Read more

11th Jun 2021 (3 years ago)

J Cobb

The most significant factor in selling houses, for me, is the availability of the agent. Jack has more than satisfied this, with Claire and Amy's help. Being charming and good-humoured at all times goes a very long way... Read more

Seller

9th Jun 2021 (3 years ago)

S Harniman

Jack , Amy and Sabrina have all been very friendly, polite and helpful with our purchase. Particularly Jack who has been in fundemental in the early stages. Thanks again, cannot recommend Flicks & Sons highly enough... Read more

Buyer

8th Jun 2021 (3 years ago)

I mhl

I have been dealing with Flick & Son Saxmundham since 2009 & find them really efficient & helpful. Their expertise is top notch & they will go the extra mile to find you the correct property to meet your needs. Keep up the excellent work Flick team.... Read more

16th Mar 2021 (3 years ago)

R Green

Good local company, tryed to find me a property.... Read more

15th Mar 2021 (3 years ago)

R Wheeler

Very pleased with the service provided. Flicks respond efficiently to requests, the staff are friendly & have an excellent knowledge of the local market... Read more

8th Mar 2021 (3 years ago)

K Head

I would thoroughly recommend Flick & Son both from a buyers and a seller's perspective. I have bought/ sold/ rented/ let properties through estate agents for over 20 years and can honestly say that F&S's service is second to none. Their staff are incredibly professional and approachable. They go over and above to help you - they, quite simply, care.... Read more

Seller

17th Feb 2021 (3 years ago)

J JusChange

We have found the whole team to be so organised and helpful, however in particular, Jack has been brilliant. He has both attended our viewings of properties with a helpful manner throughout and nothing too much trouble and also great for the viewings side with the sale of our property. Thanks to Jack and the whole team!... Read more

Seller

16th Feb 2021 (3 years ago)

T Nunn

Brilliant, very helpful.... Read more

12th Nov 2020 (4 years ago)

T Portlock

We have recently relocated to the Suffolk Coast area from Hertfordshire and we found Flick and Son very helpful. Vicky, Helen and Melissa from the Saxmundham office were very pleasant and professional and they promptly assisted in our move despite COVID. We enjoyed our cooperation so far!... Read more

5th Aug 2020 (4 years ago)

M Clackett

We used Flick and Son at the end of last year to sell our house, at quite a strange time in the housing market. All the team were wonderful, from the top down. Calling us all the time with updates, chasing leads, making the right decisions at the right time They were just brilliant. We are so grateful to them. We sold our house very quickly and would use them again in a heartbeat.... Read more

Seller

8th Jul 2020 (4 years ago)

L Elliott

Deplorable, unprofessional service. I can only comment specifically on my experience with Lettings. With this in mind, barring incompetent administrative management - (i.e. having to chase up your own references, the agency’s neglect to update bank details, its’ sending threatening penalty letters for late payment when payment is not actually late and the Manager quickly attributing blame to Accounts colleagues, despite her having sent the letter herself) - the agency is almost bearable. Yet once you request to end a tenancy, the marked unprofessionalism really becomes apparent. Due to relocation, my husband and I gave notice to end tenancy at which time, Flick & Son became excruciatingly difficult. The letting agent no longer addressed us by our first names and when making arrangements to check out, the letting agent informed, ‘We don’t do check outs’. Flick & Son instead instructed an “independent” inventory company to undertake check out at its leisure, for which we were charged £90. The check out took place approximately 5 days after the keys were returned to the agent. Tenants are not permitted to be present at such a check out and hence, there were suddenly accusations that the property had not been left clean (despite having passed a series of inspections over a 3 year period and being given glowing feedback that we had kept the place immaculate, in addition to having spent in excess of 6 hours cleaning the property prior to departure), and Flick & Son sought to deduct money from our deposit for a cleaning company to attend. There were outlines on a bedroom wall from where the sun had shone into the property causing vague shadows on the paintwork, so Flick & Son wanted to take money from our deposit to cover the cost of redecoration, (ridiculously overlooking the fact that as humans, we have little control over daily solar positioning). Two bulbs in the kitchen weren’t working and they even charged for those, despite their having taken meter cupboard keys which we had purchased when we moved in, because Flick & Son could never be bothered to supply any. When we disagreed with these findings, Flick & Son actively avoided all telephonic communication, instead hiding behind their keyboards, transcribing nonsensical and evasive emails. The matter went to dispute with the Tenancy Deposit Service for which part of Flick & Son’s charges was thrown out; but it was an arduous and unnecessary process and half of the evidence we submitted wasn’t even assessed or considered. Having spent 3 years in the property, decorated it to a better standard, kept it immaculately clean and saved the roof from flooding (which was repaired a whole year after reporting it to Flick & Son), we were left highly disappointed by the agency’s unprofessional, opportunistic and careless nature. There has been no genuine apology from their side - (an ‘I’m sorry, but...’ barely qualifies) - and when we left the property, Flick & Son had the audacity to re-advertise with out of date pictures and an increased rent! If you are seeking to rent in the area, you’d be better off approaching Durrants, Druce or Hamilton Smith, who offer an actual service to tenants. If, by some miracle, Flick & Son were pursuing improvement, it could learn a lot from its competitors, particularly Durrants, whose business acumen is quite simple; customers are at the heart of its service. With this in mind, Flick & Son should strive to respect its tenants instead of opportunistically exploiting them.... Read more

Tenant

2nd Feb 2020 (4 years ago)

H Meadows

Unfortunately have to agree with everything in Ed Christopher's review which is absolutely spot on!. As tenants they do let the landlord run riot all over you, in my case also violate your GDPR rights and try to withhold deposit and generally just lie to your face on house inspections. They will come up with not-managed excuse but they should at least have the decency to tell landlords what is and isn't acceptable. Had to take the matter to TDS to get the deposit back, where their claim was thrown out as betterment. This was after 5.5 years of the rent always paid on time, huge cleaning bills and maintenance done mainly by ourselves.... Read more

Tenant

13th Jan 2020 (5 years ago)

Jarek

Top customer service . Brilliant contact . Just Excellent Agency !!!!... Read more

25th Sep 2019 (5 years ago)

A Rae

I have nothing but praise for the professionalism of Flick and Son - my experience of being a tenant of one of their properties was first rate not only with the way their approach to rental agreement was handled but also with their responses to any - admittedly few in my case - occasions when action was needed to deal with any defects.? I would have no hesitation in recommending them to anyone looking to rent a property on the Suffolk Coast and indeed further inland. Dallas Smith... Read more

Tenant

13th Sep 2019 (5 years ago)

S Bone

I have no hesitation I recommending Flick & Son both for sales and rentals. I have been a customer for many years and am very happy with their service. Mel, Holly and Helen in the Saxmundham office are friendly efficient and knowledgeable... Read more

4th Sep 2019 (5 years ago)

A Phillips

Very professional and friendly staff. Melissa worked above and beyond to secure my new rented home. Having bought, sold, rented and let properties many times, both here and overseas, the experience with Flick & Son has been the best by far.... Read more

28th Aug 2019 (5 years ago)

J Raskin

Flick & Son have acted as my letting agent for the last 15 years and have always provided a friendly, first class service... Read more

Landlord

20th Aug 2019 (5 years ago)

M Stanbridge

I picked flick and son for my letting agent after meeting the lettings director Helen in person. In the 9 months since, Helen and her team have been exemplary and professional. I do not know what I would have done without them. 'nuff said!... Read more

Landlord

27th Jul 2019 (5 years ago)

L hibbard

Disgusting treatment. My son died in their property, they wouldn't let me have any of his belongings. They gave the keys to his ex, who had left him 4 months before. Who disposed of everything he loved and had spent his 31 years of life collecting. They would not let me in to say goodbye, light a candle or say a prayer. Cold, unfeeling, rude and awful people to deal with when you lose your child. Wish their were minus stars. AVOID... Read more

Tenant

25th Jun 2019 (5 years ago)

W Mannall

I was kept up to date whilst a new tenant was found for my property, the service was professional, friendly and efficient .... Read more

Landlord

3rd Jun 2019 (5 years ago)

A Campbell

Melissa, Jay, Helen and the others were professional and put a lot of effort into renting out my house, I would recommend them to anyone else attempting to do the same.... Read more

Landlord

7th May 2019 (5 years ago)

R Murdoch

The Flick and son letting team always do above and beyond service as we have used them for the last 20 years. On this last let Melissa work hard to ensure everything was as It should be. Thank you.... Read more

Landlord

12th Apr 2019 (5 years ago)

L secretan

Good personal service but a boiler service check would have been relevant as our boiler stopped working as the Landlord had not had it serviced for 5 years.... Read more

Tenant

26th Mar 2019 (5 years ago)

S Miller-Smith

Suberb, comprehensive letting again today. Friendly, approachable team, who really know the market. Thank you for all your hard work Melissa. Dr Miller-Smith... Read more

Landlord

23rd Feb 2019 (5 years ago)

T Barker

Hollie, Melissa and Helen will give you a friendly and professional service when renting with Flick and Son. Thank you again for everything ladies.... Read more

Tenant

13th Feb 2019 (5 years ago)

P Hall

Excellent agent - would recommend without hesitation. Professional and friendly staff. Melissa is extremely helpful and efficient. Such a good experience. Thank you... Read more

3rd Dec 2018 (6 years ago)

D Lenton

Our first experience with Flick and Sons has been a good one so far. Jay was excellent, friendly and helpful with the viewing and calls to us. Thank you Jay... Read more

7th Nov 2018 (6 years ago)

R Graham-Wise

Outstanding ,a warm friendly approach .Sympathetic to my requirements ,with constant updates .AN ABSOLUTE JOY OF WHAT IS USUALLY ,THOUGH PAST EXPERIENCE,A STREESFUL TIME.I can not speak highly enough of each and all of them ....THANK YOU.... Read more

7th Nov 2018 (6 years ago)

K Thompson

Our first experience with Flick and Sons and I must say it has been a good one so far. Jay was excellent, friendly and helpful with the viewing and calls to us. In the office Helen was the same. And now Melissa dealing with our application has been most friendly and helpful too. All have been approachable , friendly and professional at the same time. Thank you everyone.... Read more

Tenant

5th Nov 2018 (6 years ago)

D Thatcher

Spoke to Melissa who has been very helpful. Viewing a property in a few days and hopefully it will be suitable. I have been impressed by the local knowledge and very good experience thus far.... Read more

17th Jul 2018 (6 years ago)

R Smith

I went to view a property with Holly and from the outset she was great. I had liaised with many agents in my property search, but she was the only one who pre-qualified me on the phone, and brought particulars. She was professional, helpful and knowledgeable about the local area. I was very impressed with Flick & Co; a brilliant agent. A credit to their landlords!... Read more

18th Jun 2018 (6 years ago)

E Botchie

We were recently looking for a long term rental in Aldeburgh, as soon as we chose a couple to look at our agent at Flick and Son in Saxmundham ,Melissa Crane could not of been more helpful. Her professionalism completly shined through, knowledge of how to do this, ( we had been out of the country for awhile and a bit green!) was invaluable. She guided us through the process and even after a short time, it seemed to turn to a pleasant personal experience. We are now happy in our new home, and would strongly suggest to anyone in the same position to take a short cut to Flicks and Melissa for the best possible result....... Read more

Tenant

27th Apr 2018 (6 years ago)

T McEvoy

Rosa and the rest of the team provided excellent service when we moved in November 2017. Thanks for all your support.... Read more

22nd Feb 2018 (6 years ago)

R Gawthrop

Helpful and supportive in all the rental process and I cannot recommend them enough for a both professional and efficient service.... Read more

Tenant

20th Dec 2017 (7 years ago)

T Watson

Very professional service from start to finish. The team at Flick and Son were helpful, knowledgeable and efficient, as well as clear and timely in their communication; so important when in the process of selecting a property to rent (or buy). Took the pressure out of a potentially very stressful process. Many thanks.... Read more

16th Dec 2017 (7 years ago)

P Brown

We have rented our house for 18 months now with flick & son as the agents. The whole process from viewing to moving was speedy and professionally handled by Melissa. Since moving in Melissa and the team have handled any problems with speed and care. Our previous renting agents were an absolute nightmare so dealing with a very pleasant and professional individual like Melissa has been a pleasure.... Read more

Tenant

13th Dec 2017 (7 years ago)

T Brent

An excellent, highly professional and always accessible Letting Team who are looking after my properties. I am impressed and grateful with the service I have received to date.... Read more

Landlord

12th Dec 2017 (7 years ago)

J Tye

Really pleased with the service i received very supportive and available when problems cropped up, sold flat really quickly in 3 weeks. If ever needed would use them again. Found Amie especially helpful.... Read more

Seller

8th Dec 2017 (7 years ago)

J Rowland

Rented from these for a year and had no issues ... Read more

Tenant

11th May 2017 (7 years ago)

E Christopher

Appalling. As tenants in a leased property i found this company to be appalling from start to finish and from top to not quite bottom. The youngest and inexperienced staff still seem to remember that they are human. I would highly recommend tenants not using them. They just don't care about you if there are any problems with your property and will not support you or help you in anyway. My experience is that they bow to the landlord and let them run riot all over you. I have no idea what any one else's experience of them is but they are without a shadow of doubt the worst agency i have ever been involved and we have been renting for about years now! They just don't care about the people that are actually giving them the money.... Read more

Tenant

23rd Mar 2016 (8 years ago)

M Crockett

I have known Flick and Son for at least 40 years. During that time they have always been extremely helpful and honest with me. For the last five years I have been renting a flat from them in Aldeburgh Suffolk. They have been excellent, attentive to my queries and thoroughly professional in all their dealings with me.... Read more

Tenant

V H

Rosa was the perfect mix of professional, responsive and engaging. We were able to take advantage of her and her colleagues' local knowledge and it's a big help that the sales and lettings team sit together as Helen on the lettings side was on hand to answer questions about potential rental yield. Amongst the best of the agents we met during our whistle stop house search in East Anglia.... Read more

G Bullen

Excellent service with a quick trouble free sale. Would highly recommend.... Read more

Seller

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