S Burgh
Well - so far I'm so impressed with the Flick and Sons rental team (I haven't rented anything yet ... but I am very hopeful). My experience with them (in contrast to various agents in the Essex area) has been so pleasant, positive, immediate and supportive. I made an enquiry late last night and by 09:30 - Oliver had called me back. I had a wonderful helpful conversation with Melissa who intervened as when I called back Oliver was unavailable. I loved the willingness to step in and help a colleague (and a client) - I also loved that I didn't get "press 1 for this and press 2 for that" recorded message when I called! Hooray for human interaction. Melissa used the information I had provided - rather than going all through it again and made an appointment for me today and emailed confirmation immediately. I am so glad their posters/signs were all around Suffolk yesterday when I was driving around. Unlike so often as a rental customer with other agents who make you feel like a pauper or scum of the earth - I was treated with respect and as a valued person/customer. Thank you so much - after 15 years renting in Poland (with such an easy process over there which UK could learn from) - it's been great to be able to find someone who wants to work with me to find a new home.... Read more
23rd Oct 2024 (12 weeks ago)
T Munden
Many thanks to all at Flicks, very helpful and friendly staff.
Right from the initial valuation of our property then the viewings carried out by Mathew & Henry.
And Sabrina who helped keep us up to date with the progress of our sale.
We Would highly recommend Flicks... Read more
Seller
18th Oct 2024 (13 weeks ago)
T Miller
I’ve found a perfect family home through flick and son for myself and my daughter! Melissa at Flick and son was amazing and such a big help! I found everything so much easier with her help. Thankyou all... Read more
Buyer
17th Oct 2024 (13 weeks ago)
C G
We found all the staff we dealt with friendly and efficient. They chased up the various solicitors when required to make the process go smoothly.... Read more
24th Sep 2024 (16 weeks ago)
Dino
Hopeless - been registered with the a couple of years and they have never made contact with me. I even followed this up several times and despite their promises - nada.
Looking at properties they've sold, there has been some that fitted my requirements and budget. It's far more reliable to use Rightmove which begs the question what use is an agent. They even under valued a property which was 100% perfect me, by 1/3rd meaning that my Rightmove search did not pick it up - how can you get a valuation that wrong?
This means that they are not getting the best price for the seller if they are not allowing as much interest as possible - my first interaction, was if you cant come to view until Saturday it will be sold by then - something that turned out not to be true.
Paul (the Owner) puts his mobile number on the website - obviously to look as though he cares, but don't expect an answer.
He also states Paul has an ethos of phone first and email second, with communication being the most important part of estate agency. " but he does not follow this, and when I asked members of his team, they were not even aware of this ethos.... Read more
23rd Sep 2024 (16 weeks ago)
T Xavier
After a really stressful house search, Flick & Son were a breathe of fresh air.
Throughout the whole process they have been friendly, patient and communicative. Nothing has been a problem for them.
I would like to, personally, give a shout out to Charlotte who was approachable and honest from viewing the property to liasing with the Landlord. All my questions have been answered with complete authenticity and transparency.
Thank you, Flick & Son... Read more
Tenant
5th Aug 2024 (23 weeks ago)
T Evans
The team at Flick and Son in Saxmundham has been exceptional in managing our purchase. Whenever we phoned or emailed the office, regardless of who we spoke to, they were always up-to-date on the latest developments and responded promptly. Despite facing a few conveyancing delays and enquiries that could have led us to reconsider, Sabrina’s prompt and knowledgeable updates, along with her liaising with the seller and solicitors, kept us reassured. No question we had was deemed too trivial, and the team always made time for us. We are very grateful for this, as it enabled us to successfully purchase the property we wanted. When Sabrina took annual leave, she informed us that Isobel would be our contact, and Isobel was also excellent. Without such outstanding communication from Flick and Son, we would have undoubtedly pulled out of the sale. Additionally, our viewings with Matthew and Julie were conducted with calmness, professionalism, and solid knowledge of the property and local area, giving us the time and answers to digest the property for ourselves. Unlike other agents we had encountered, they avoided pushy sales tactics and exaggerated descriptions, which had deterred us from other properties.... Read more
Buyer
2nd Aug 2024 (24 weeks ago)
T B
I’d give more stars if I could. The rental team have gone above and beyond to help me find my dream property. Everyone has been extremely helpful, easy to contact and happy to answer all of my queries. Best letting agent I have dealt with so far and I would 100% use them again.... Read more
Tenant
25th Jul 2024 (25 weeks ago)
L lawrance
Mellisa was excellent in providing updates throughout the process.she was always available for a phone call to discuss matters and we are very grateful to mellisa. best team highly recommend... Read more
24th Jul 2024 (25 weeks ago)
R Aldred
Having bought and sold houses previously we are not inexperienced in the process.
We went with Flick & sons because they said that they send all their sales people round to view the property so they would know what they were dealing with when selling it. We thought this was a good idea even though they were not the cheapest estate agents. Unfortunately this was not the case and we had at least 3 agents show people around who we had never seen.
On one occasion the agent never even turned up so we ended up showing the prospective buyer around ourselves!!
The original photos taken along with the description was not particuarly good so had to be re worded and touched up.
We did ask if there was any leeway on the fee due to the problems encountered but were bluntly refused.
Although Mathew, Millie and Sabrina were helpful I would definitely NOT recommend Flicks and Sons!... Read more
Seller
5th Jun 2024 (7 mo. ago)
H Stewart
An exceptionally efficient, understanding and courteous service. I would highly recommend.... Read more
19th May 2024 (7 mo. ago)
T Parkinson
Proved to be one of the more professional letting agents. Helpful, experienced and efficient staff.
I think if I was looking for property around the heritage coast this would be my first port of call.... Read more
28th Mar 2024 (9 mo. ago)
London354
Dealt with various people at flicks . None particularly helpful and their customer service skills are at times very poor. Give the impression they do the minimum required and won’t go out of their way to help - they wouldn’t even scan a document and email to me when I needed it urgently. They accept they can provide key legal paperwork late when it suits them ( but still expect to get their full management fee ) but are very quick to apply “ those are the rules “ logic when they are invoicing. Turned up late to appointments without calling ahead. I wouldn’t recommend.... Read more
Landlord
15th Mar 2024 (10 mo. ago)
G Baskett
Rented through Flicks for many years and always had a fantastic experience.... Read more
Tenant
14th Mar 2024 (10 mo. ago)
B Obuchowicz
Highly professional... Pleasure to be customer
Love it. ????... Read more
11th Mar 2024 (10 mo. ago)
D Mann
Just used Flick and Sons for a property sale found all the staff to be very knowledgeable and helpful, their advice helped us a lot throughout the whole procedure. Yes I would recommend and if needed we would certainly go to Flicks again.... Read more
Seller
20th Dec 2023 (1 year ago)
S Fennell
Many, many thanks to all at Flicks. A first class set up who were always `on it ‘
Everybody was extremely professional and we achieved a sale in a difficult market. If I had to pick just one person it would be Matthew Youngs in the Saxmundham office purely for his warmth and encouragement. But they are all great !... Read more
Seller
18th Dec 2023 (1 year ago)
C Rees
Brilliant service from Tracey. She not only knew a lot about the house we were viewing but also about the area. Very helpful and pleasant.... Read more
15th Dec 2023 (1 year ago)
O Obafemi
They've got great properties and Tracey was really helpful. On time for the viewing and the property was worth the price.... Read more
14th Dec 2023 (1 year ago)
S Hopkins
Tracy Frances provided excellent assistance and valuable information during this morning's property tour. She dedicated ample time to walk me through the intricacies of the property, ensuring that I gained a thorough understanding of what taking on the property would entail.... Read more
13th Dec 2023 (1 year ago)
M Happy
Always in awe of how wonderfully professional they are.
One of the few estate agents in the local Suffolk area to actually come back to you when they say they will. Well done.... Read more
13th Dec 2023 (1 year ago)
A Chambers
Flick and Sons are a very efficient and friendly company. I have used them twice now and would highly recommend their services. They are willing to go that extra mile to help resolve things which is rare these days. Thank you!... Read more
12th Dec 2023 (1 year ago)
R Willan
The “Lettings Team” at Flick and son are exceptional. Very patient with me (I kept changing my mind), very good with asking all the right questions and then making very sensible recommendations. And soooo much more.
One example of “Above and Beyond”… On the day that I was moving and therefore had to visit the office to sign a few bits of paper and collect keys; there was a major accident which closed Saxmundham high street… I received a phone call informing me of this and advice as to how to get to the office and where to park…. Now that is what I call Excellent Customer Service… Many thanks team!! R... Read more
Tenant
6th Dec 2023 (1 year ago)
S Park
We found that Charlotte and the team at Flick & Son were down to earth, friendly and helpful and helped us to quickly secure our son's rental accommodation.... Read more
Tenant
4th Dec 2023 (1 year ago)
A Campbell
Charlotte and Courtney were always helpful and practical during several ups and downs, during which the sale fell through twice, not Flick's fault I hasten to add, and were always a pleasure to deal with.... Read more
Seller
24th Nov 2023 (1 year ago)
J H
A great experience with Flick & Son renting a property. The lettings team understood the local market, where the demand was coming from and where to pitch the price. It rented quickly and there was good communication throughout.... Read more
Landlord
20th Nov 2023 (1 year ago)
S Clearance
Excellent service
from start to finish
We're,wanting to rent
First class service
When we wanted
to look at a property
Very good lady
gave us a good look round
The property from then on office took over, everything then went very easy filling in all the forms. We're are old couple so it we Nice for everything to go very smoothly.thank you all the staff at Saxmundham
Graham and babs bailey... Read more
Tenant
13th Nov 2023 (1 year ago)
K dane
Suffolk lovely place to live... Read more
19th Oct 2023 (1 year ago)
J Mcgivern
Absolutely outstanding customer services ... The staff are lovely I have no complaints whatsoever ...they kept me informed and updated on all properties the I enquired ... Five star service .????... Read more
10th Jul 2023 (1 year ago)
D Preece
As a first time buyer Flick and Son were super helpful. They kept an eye on properties that were the sort of thing we wanted and sent them across to us when appropriate.
All of the staff are friendly and approachable and no question was too silly or simple for them to deal with. We had a very good experience with them.... Read more
Buyer
29th Jun 2023 (1 year ago)
T Bloomfield
After having our property on the market for several months with no sale we moved estate agents to Flick & Son. Within a month the property was sold. With experienced, friendly, knowledgeable, trust worthy staff we felt in safe hands.
Having not moved home for over 30yrs we needed to be guided and supported through this process, staff and Flick & Son made the journey understandable and were always at the end of the phone or email if needed.
A very big thank you to everyone at both the Saxmundham & Aldeburgh offices for your kindness & support throughout the process. Out of three local estate agents we used, we would only recommend Flick & Son to you all.
Kind regards
Tony & Jane... Read more
Seller
12th May 2023 (1 year ago)
J Smith
Excellent efficient, polite , friendly family run business. My father used them in the 1980’s hence my reason for contacting Flick & Son. It was refreshing to find such a genuine customer based estate agent in this day and age.
Would recommend 100%z... Read more
27th Apr 2023 (1 year ago)
T Patston
I want to particularly mention Matthew in the team. I undertook a number of viewings with him, he is thorough, professional and very knowledgeable. Every single call/email/face to face was made clear and he was keen for a good outcome for all parties involved.... Read more
28th Mar 2023 (1 year ago)
S Hart
I contacted Flicks in early January and Richard came to view the property and take photos inside and out. Before the detais were printed, I was advised that a lady wanted to view the Property as soon as possible. She had two viewings, the second of which was with Matthew from the Saxmundham Office. I understood that she was very keen to buy the Bungalow but needed to get her own house under offer.
To cut a long story short, she was able to do this, and by February 9th we had a Notification of Sale with the lady concerned, I just hope the next Phase of the purchase goes as smoothly as this first Phase has done !... Read more
Seller
14th Feb 2023 (1 year ago)
N Canning
A very friendly, efficient and professional service. Thank you especially to Charlotte and Melissa for all your help and guidance. I would definitely recommend and use again.... Read more
13th Feb 2023 (1 year ago)
K Pattinson
We initially chose Flicks because having previously lived in the area for many years, Flicks were well renowned as having good old fashioned values, rare in the world of estate agents. Also my parents bought the land from them 60+ years ago. Sadly things have changed and from the beginning it was a case of over promise and under deliver throughout. They promised among other things (there were a lot of promises) that they would forward mail and of course keep in regular contact with me. None of the above materialised and in fact no one contacted me from October until February. After I spoke to them about their broken promises they suggested I pop in and have a chat but as we live over 4 hours away we made an appointment. We arrived to find no one in the office that would speak to us and when we said enough is enough the girl on the front desk simply handed us the keys to the property and we find that all details have been removed from Rightmove.... Read more
Seller
10th Feb 2023 (1 year ago)
M Gartan
I have recently moved into a house let by flick and son,the whole procedure was totally professional and stress free for myself.I would highly recommend them... Read more
Tenant
8th Feb 2023 (1 year ago)
N miguel
My experience with flick and sons saxmundham is been very pleasant, hope can last for years and years
Melissa and her team are 5 stars... Read more
3rd Feb 2023 (1 year ago)
M vaughan
Great experience with flicks and son!
Would 100% recommend.... Read more
3rd Feb 2023 (1 year ago)
B Hughes
I once rented a property in Saxmundham through Flick & Son a couple of years ago, and due to my good experience with them, I recently decided to use them to rent my own property. The team have been great as a whole, but I'd like to give a special 'shout-out' to Charlotte, who has been incredibly kind and helpful throughout the process, and to Melissa, who has been been a great support to both myself and my new tenant. Thanks to you, Flick & Son!... Read more
Landlord
3rd Feb 2023 (1 year ago)
K Shaun
Very helpful.
Very friendly.
Top people.... Read more
3rd Feb 2023 (1 year ago)
H Mundia
Staffs are friendly and ready to help,efficient and clear communication.... Read more
3rd Feb 2023 (1 year ago)
K raj
Very helpful in moving to my new abode in saxmundham.... Read more
Tenant
2nd Feb 2023 (1 year ago)
S Clogg
My experience with Flick &Son has always been a friendly and efficient one .... Read more
2nd Feb 2023 (1 year ago)
R Arora
Good service, quickly got everything done and provided the house on time. Special thanks to Melissa for her support.... Read more
2nd Feb 2023 (1 year ago)
M Bower
Excellent service. Great communication keeping us up to date. Very professional.... Read more
30th Oct 2022 (2 years ago)
M Reynolds
As a buyer I received a very good service. Staff always polite and helpful.... Read more
Buyer
26th Oct 2022 (2 years ago)
K Jordan
Our experience of Flick and Son has been very positive. Experienced and knowledgeable staff who supported us through our journey with great communication. All the sales team visited our property so they knew what they were selling to potential buyers. The very proactive approach is refreshing and not one we experienced with other agents whilst we were looking for a new home. Staff have been professional and friendly, nothing was too much trouble. Matthew at Saxmundham is amazing, he not only sold our current house but found us a new home - a true asset to the Flick and Son team. Outstanding service, highly recommended.... Read more
Seller
25th Oct 2022 (2 years ago)
R Smith
Fantastic service from the first visit by Richard Brown until the sale was completed with Sabrina Staniforth and everyone in between. It’s easy to see an estate agent as someone that just sells a property but this sale had its challenges and the staff at Flick and Sons made sure everyone was informed and the sale completed with everyone happy.... Read more
Seller
19th Sep 2022 (2 years ago)
J Moore
Great service as I knew it would be Mel and Charlotte were brilliant and got me a tenant quickly. Couldn’t ask for a better service!... Read more
Landlord
26th Aug 2022 (2 years ago)
Excellent professional, helpful and friendly service throughout. Helped organise house clearance and dealt with any problems immediately and efficiently. Made a potentially stressful experience straightforward. Thoroughly recommended.... Read more
Seller
22nd Aug 2022 (2 years ago)
J Lee
Jack & Matt at the Saxmundham branch did an amazing job of looking after us during our recent house sale.
Nothing was too much trouble.
We can heartily recommend the services of Flick & son at Saxmundham.... Read more
Seller
16th Aug 2022 (2 years ago)
I Goldsmith
Good Customer service.... Read more
15th Jul 2022 (2 years ago)
G Thompson
Excellent Service, were on the ball all the way ... from finding the property for us through to completion ... as with every purchase a few sticky moments but Sabrina always managed to get results smooth things over when there was anything contentious ...all the staff we spoke with with very professional and efficient --- Highly Recommended... Read more
10th Jun 2022 (2 years ago)
C Richardson
We have had a very good experience using Flick and Son estate agents in Saxmundham. We have found them very professional in a friendly way. We were only selling a small property but felt that we couldn’t have had better service if we were selling a multi million pound home.
From the very first contact with Jack and subsequently Paul, April, Matthew and Sabrina everyone has been so polite, friendly and helpful.
The enthusiastic and knowledgeable team were conducting viewings of our home within hours of it going on the market and found an excellent buyer within days.
We would thoroughly recommend this estate agent.... Read more
Seller
21st May 2022 (2 years ago)
J Phillippo
Great team, very helpful and knowledgeable.... Read more
6th May 2022 (2 years ago)
S Cooke
Received a very professional and personal service from the Saxmundham office. Having no experience in selling a property I was treated with respect and patience, everything was explained and any questions answered swiftly. I would highly recommend their services... Read more
Seller
9th Apr 2022 (2 years ago)
Excellent service from the team at the Saxmundham office. I was kept fully informed, all my queries were answered and everyone acted acted in a totally professional but very friendly manner
I would highly recommend them... Read more
Seller
9th Apr 2022 (2 years ago)
L Phillips
Outstanding customer service from Flick and Son Saxmundham. By far the best agents I have dealt with in recent weeks. Special thanks to Charlotte, Helen and Melissa for all their help and assistance throughout from virtual viewing, application stage and signing and collection of keys.... Read more
Tenant
25th Mar 2022 (2 years ago)
C Burgess
Flick & Son acted on behalf of our vendor and were absolutely fantastic from start to finish. From viewings to negotiations, through to chain management and completion, they were efficient, pragmatic and extremely diligent in all aspects. I would have absolutely no hesitation in recommending their services to any prospective Client, whether that be as a vendor or as a buyer.... Read more
Buyer
21st Feb 2022 (2 years ago)
M Todd
Very good and pleased with how things were handled, a professional and friendly service... Read more
4th Oct 2021 (3 years ago)
A Middleditch
Very professional service with friendly and courteous staff. All the Agents went out of their way to help us. Would definitely recommend Flick and Son.... Read more
4th Oct 2021 (3 years ago)
C Green-Edwards
Always on hand to help with queries and issues with my property i was renting from them. Would definitely advise! Lovely staff... Read more
Tenant
4th Oct 2021 (3 years ago)
Shazakakaren
Jack has been wonderful! Gets back to me promptly and has a very approachable manner. I would definitely recommend Flick & Son.... Read more
3rd Oct 2021 (3 years ago)
H Miller
Excellent service. Professional, kind staff that are always so helpful. Recommended.... Read more
1st Oct 2021 (3 years ago)
S Clifton
We came back from Spain to live in the UK again feeling very vulnerable as the flights were cancelled again and again but Helen at Flick and Son was very helpful and understanding, she secured the property for us on our behalf, kept us updated and nothing was too much trouble, totally recommend Flick and Son.... Read more
23rd Sep 2021 (3 years ago)
M Whitfield
flick and son were the estate agents handling the property we recently moved into.
from devon who showed us around four properties that day, to sabrina who saw the move through, i have to say a big thank you.
it was a stressful time for sure, waiting for the sellers to answer questions, waiting for their solicitors to reply to questions, but throughout the whole process sabrina was always there to talk to, there to reassure all would be well, to act as the go between for solicitors and to see the deal through.
thank you sabrina and devon. thank you flick and son... Read more
Buyer
15th Sep 2021 (3 years ago)
Totally professional and honest and went the extra mile for us. All the viewings were accompanied and we were allowed to meet the buyers to answer any questions.
They were in touch with us by telephone or email constantly throughout the process leaving no stone unturned so that our buyers were very comfortable with their purchase. I would highly recommend them.... Read more
Seller
9th Sep 2021 (3 years ago)
K Arnold
Clare and the team at Aldeburgh Office were very professional and I would recommend them if you ar thinking of selling. Clare especailly was a great help.... Read more
Seller
8th Sep 2021 (3 years ago)
R Reid
Recently began renting a property through flick and son and I couldn't have been happier with the professionalism and response time within the flick and son team. Big thank you to Victoria and Melissa especially, they were the two I spoke to regularly and they couldn't have been more helpful... Read more
Tenant
2nd Sep 2021 (3 years ago)
S Watermeyer
Still waiting for them to call me back, have to constantly chase them for info, very slack... Read more
20th Aug 2021 (3 years ago)
S Marshall
Helen and Melissa provide an excellent lettings process, both very efficient and helpful. Thank you... Read more
Landlord
16th Jun 2021 (3 years ago)
R Rookard
I have rented a couple of properties through Flick & Son, and will now not use anyone else when renting property in this area, Vicki, Melissa & Helen are brilliant, nothing is too much trouble, they have a friendly chatty vibe while always being professional, always get back to me quickly no matter how annoying the questions may be, first class, can not recommend them highly enough, thanks for everything... Read more
Tenant
15th Jun 2021 (3 years ago)
J Cobb
The most significant factor in selling houses, for me, is the availability of the agent.
Jack has more than satisfied this, with Claire and Amy's help.
Being charming and good-humoured at all times goes a very long way... Read more
Seller
9th Jun 2021 (3 years ago)
S Harniman
Jack , Amy and Sabrina have all been very friendly, polite and helpful with our purchase. Particularly Jack who has been in fundemental in the early stages. Thanks again, cannot recommend Flicks & Sons highly enough... Read more
Buyer
8th Jun 2021 (3 years ago)
G Denholm
fantastic team at Sax Jack was right on the ball from the start finding me the properties i was after quickly and at a great price the team also looked after me right up from purchase to Let... Read more
Landlord
8th Jun 2021 (3 years ago)
S Peel
Really helpful and supportive... Read more
9th May 2021 (3 years ago)
I mhl
I have been dealing with Flick & Son Saxmundham since 2009 & find them really efficient & helpful. Their expertise is top notch & they will go the extra mile to find you the correct property to meet your needs. Keep up the excellent work Flick team.... Read more
16th Mar 2021 (3 years ago)
R Green
Good local company, tryed to find me a property.... Read more
15th Mar 2021 (3 years ago)
R Wheeler
Very pleased with the service provided. Flicks respond efficiently to requests, the staff are friendly & have an excellent knowledge of the local market... Read more
8th Mar 2021 (3 years ago)
K Head
I would thoroughly recommend Flick & Son both from a buyers and a seller's perspective. I have bought/ sold/ rented/ let properties through estate agents for over 20 years and can honestly say that F&S's service is second to none. Their staff are incredibly professional and approachable. They go over and above to help you - they, quite simply, care.... Read more
Seller
17th Feb 2021 (3 years ago)
J JusChange
We have found the whole team to be so organised and helpful, however in particular, Jack has been brilliant. He has both attended our viewings of properties with a helpful manner throughout and nothing too much trouble and also great for the viewings side with the sale of our property. Thanks to Jack and the whole team!... Read more
Seller
16th Feb 2021 (3 years ago)
T Nunn
Brilliant, very helpful.... Read more
12th Nov 2020 (4 years ago)
T MP
We have recently relocated to the Suffolk Coast area from Hertfordshire and we found Flick and Son very helpful. Vicky, Helen and Melissa from the Saxmundham office were very pleasant and professional and they promptly assisted in our move despite COVID. We enjoyed our cooperation so far!... Read more
5th Aug 2020 (4 years ago)
M C
We used Flick and Son at the end of last year to sell our house, at quite a strange time in the housing market. All the team were wonderful, from the top down. Calling us all the time with updates, chasing leads, making the right decisions at the right time They were just brilliant. We are so grateful to them. We sold our house very quickly and would use them again in a heartbeat.... Read more
Seller
8th Jul 2020 (4 years ago)
H Meadows
Unfortunately have to agree with everything in Ed Christopher's review which is absolutely spot on!. As tenants they do let the landlord run riot all over you, in my case also violate your GDPR rights and try to withhold deposit and generally just lie to your face on house inspections. They will come up with not-managed excuse but they should at least have the decency to tell landlords what is and isn't acceptable. Had to take the matter to TDS to get the deposit back, where their claim was thrown out as betterment. This was after 5.5 years of the rent always paid on time, huge cleaning bills and maintenance done mainly by ourselves.... Read more
Tenant
13th Jan 2020 (5 years ago)
T Brent
An excellent, highly professional and always accessible Letting Team who are looking after my properties. I am impressed and grateful with the service I have received to date.... Read more
Landlord
29th Oct 2019 (5 years ago)
J suchowiecki
Top customer service . Brilliant contact . Just Excellent Agency !!!!... Read more
25th Sep 2019 (5 years ago)
A Rae
I have nothing but praise for the professionalism of Flick and Son - my experience of being a tenant of one of their properties was first rate not only with the way their approach to rental agreement was handled but also with their responses to any - admittedly few in my case - occasions when action was needed to deal with any defects.? I would have no hesitation in recommending them to anyone looking to rent a property on the Suffolk Coast and indeed further inland.
Dallas Smith... Read more
Tenant
13th Sep 2019 (5 years ago)
S Bone
I have no hesitation I recommending Flick & Son both for sales and rentals. I have been a customer for many years and am very happy with their service. Mel, Holly and Helen in the Saxmundham office are friendly efficient and knowledgeable... Read more
4th Sep 2019 (5 years ago)
A Phillips
Very professional and friendly staff. Melissa worked above and beyond to secure my new rented home. Having bought, sold, rented and let properties many times, both here and overseas, the experience with Flick & Son has been the best by far.... Read more
Tenant
28th Aug 2019 (5 years ago)
J Raskin
Flick & Son have acted as my letting agent for the last 15 years and have always provided a friendly, first class service... Read more
Landlord
20th Aug 2019 (5 years ago)
G Haxell
Very personal friendly service. All the team very efficient and friendly... Read more
2nd Aug 2019 (5 years ago)
Mike
I picked flick and son for my letting agent after meeting the lettings director Helen in person. In the 9 months since, Helen and her team have been exemplary and professional. I do not know what I would have done without them. 'nuff said!... Read more
Landlord
27th Jul 2019 (5 years ago)
C Rainger
Great company to deal wi... Read more
26th Jul 2019 (5 years ago)
Wendy
I was kept up to date whilst a new tenant was found for my property, the service was professional, friendly and efficient .... Read more
Landlord
3rd Jun 2019 (5 years ago)
R durrant
very happy with the service they provided... Read more
3rd Jun 2019 (5 years ago)
R Murdoch
The Flick and son letting team always do above and beyond service as we have used them for the last 20 years.
On this last let Melissa work hard to ensure everything was as It should be. Thank you.... Read more
Landlord
12th Apr 2019 (5 years ago)
A Jones
Extremely professional service from a friendly and efficient team. Would definitely recommend if you are planning to let - they made the whole process as painless as possible.... Read more
Landlord
28th Mar 2019 (5 years ago)
S Miller-Smith
Suberb, comprehensive letting again today. Friendly, approachable team, who really know the market. Thank you for all your hard work Melissa. Dr Miller-Smith... Read more
Landlord
23rd Feb 2019 (5 years ago)
T Barker
Hollie, Melissa and Helen will give you a friendly and professional service when renting with Flick and Son. Thank you again for everything ladies.... Read more
Tenant
13th Feb 2019 (5 years ago)
A Brucki
Excellent service, this is the third property we have rented through Flicks... Read more
Tenant
6th Feb 2019 (5 years ago)
P Hall
Excellent agent - would recommend without hesitation. Professional and friendly staff. Melissa is extremely helpful and efficient. Such a good experience. Thank you... Read more
3rd Dec 2018 (6 years ago)
S Ilett
We were kept well informed at all stages of the sale, by friendly, approachable and professional staff.... Read more
Seller
8th Nov 2018 (6 years ago)
P ric
Very quick and informative experience with Flick And Son .
Jay Magee is a very nice person to deal with and very efficient.... Read more
7th Nov 2018 (6 years ago)
D Lenton
Our first experience with Flick and Sons has been a good one so far. Jay was excellent, friendly and helpful with the viewing and calls to us.
Thank you Jay... Read more
7th Nov 2018 (6 years ago)
R Graham-Wise
Outstanding ,a warm friendly approach .Sympathetic to my requirements ,with constant updates .AN ABSOLUTE JOY OF WHAT IS USUALLY ,THOUGH PAST EXPERIENCE,A STREESFUL TIME.I can not speak highly enough of each and all of them ....THANK YOU.... Read more
7th Nov 2018 (6 years ago)
K Thompson
Our first experience with Flick and Sons and I must say it has been a good one so far. Jay was excellent, friendly and helpful with the viewing and calls to us. In the office Helen was the same. And now Melissa dealing with our application has been most friendly and helpful too. All have been approachable , friendly and professional at the same time. Thank you everyone.... Read more
Tenant
5th Nov 2018 (6 years ago)
M Crockett
I have known Flick and Son for at least 40 years. During that time they have always been extremely helpful and honest with me. For the last five years I have been renting a flat from them in Aldeburgh Suffolk. They have been excellent, attentive to my queries and thoroughly professional in all their dealings with me.... Read more
Tenant
18th Sep 2018 (6 years ago)
G Bullen
Excellent service with a quick trouble free sale. Would highly recommend.... Read more
Seller
17th Sep 2018 (6 years ago)
C Property
Dealt with Melissa throughout. No-fuss, hassle free service. Very impressive professional service.... Read more
22nd Aug 2018 (6 years ago)
V H
Rosa was the perfect mix of professional, responsive and engaging. We were able to take advantage of her and her colleagues' local knowledge and it's a big help that the sales and lettings team sit together as Helen on the lettings side was on hand to answer questions about potential rental yield. Amongst the best of the agents we met during our whistle stop house search in East Anglia.... Read more
13th Aug 2018 (6 years ago)
P Finnigan
I have always used Flick & Son to find a tenant for my cottage and find them very helpful and efficient.... Read more
Landlord
10th Aug 2018 (6 years ago)
K Aitken
Quick and professional service with friendly and approachable staff. I would definitely use there services again.... Read more
4th Aug 2018 (6 years ago)
D Thatcher
Spoke to Melissa who has been very helpful. Viewing a property in a few days and hopefully it will be suitable. I have been impressed by the local knowledge and very good experience thus far.... Read more
17th Jul 2018 (6 years ago)
R Smith
I went to view a property with Holly and from the outset she was great. I had liaised with many agents in my property search, but she was the only one who pre-qualified me on the phone, and brought particulars. She was professional, helpful and knowledgeable about the local area. I was very impressed with Flick & Co; a brilliant agent. A credit to their landlords!... Read more
18th Jun 2018 (6 years ago)
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Friendly, professional, efficient.... Read more
28th Apr 2018 (6 years ago)
E Botchie
We were recently looking for a long term rental in Aldeburgh, as soon as we chose a couple to look at our agent at Flick and Son in Saxmundham ,Melissa Crane could not of been more helpful.
Her professionalism completly shined through, knowledge of how to do this, ( we had been out of the country for awhile and a bit green!) was invaluable. She guided us through the process and even after a short time, it seemed to turn to a pleasant personal experience.
We are now happy in our new home, and would strongly suggest to anyone in the same position to take a short cut to Flicks and Melissa for the best possible result....... Read more
Tenant
27th Apr 2018 (6 years ago)
T McEvoy
Rosa and the rest of the team provided excellent service when we moved in November 2017.
Thanks for all your support.... Read more
22nd Feb 2018 (6 years ago)
R Gawthrop
Helpful and supportive in all the rental process and I cannot recommend them enough for a both professional and efficient service.... Read more
Tenant
20th Dec 2017 (7 years ago)
S Naylor
Very friendly and professional team in Sax. Couldn't have made it any easier when I first moved out and always very quick to deal with any problems that may occur - keep it up!... Read more
Tenant
18th Dec 2017 (7 years ago)
T Watson
Very professional service from start to finish. The team at Flick and Son were helpful, knowledgeable and efficient, as well as clear and timely in their communication; so important when in the process of selecting a property to rent (or buy). Took the pressure out of a potentially very stressful process. Many thanks.... Read more
16th Dec 2017 (7 years ago)
J Keeble
I have used Flick & Son rental department for many years now to find tenants for multiple properties. They are very friendly and efficient and always go above and beyond to help with any problems.... Read more
Landlord
14th Dec 2017 (7 years ago)
P Brown
We have rented our house for 18 months now with flick & son as the agents. The whole process from viewing to moving was speedy and professionally handled by Melissa. Since moving in Melissa and the team have handled any problems with speed and care. Our previous renting agents were an absolute nightmare so dealing with a very pleasant and professional individual like Melissa has been a pleasure.... Read more
Tenant
13th Dec 2017 (7 years ago)
H Rous
Very professional and efficient, balanced and considerate approach to both landlord and tenant. Lots of property options across Suffolk... Read more
9th Dec 2017 (7 years ago)
J Calver
Really pleased with the service i received very supportive and available when problems cropped up, sold flat really quickly in 3 weeks. If ever needed would use them again. Found Amie especially helpful.... Read more
Seller
8th Dec 2017 (7 years ago)
J Rowland
Rented from these for a year and had no issues... Read more
Tenant
11th May 2017 (7 years ago)
E Christopher
Appalling. As tenants in a leased property i found this company to be appalling from start to finish and from top to not quite bottom. The youngest and inexperienced staff still seem to remember that they are human. I would highly recommend tenants not using them. They just don't care about you if there are any problems with your property and will not support you or help you in anyway. My experience is that they bow to the landlord and let them run riot all over you. I have no idea what any one else's experience of them is but they are without a shadow of doubt the worst agency i have ever been involved and we have been renting for about years now! They just don't care about the people that are actually giving them the money.... Read more
Tenant
23rd Mar 2016 (8 years ago)