Wish I could’ve bought through the local estate agent; Brunel Estate Agents. Ideal Homes epitomise a big company that know nothing about the property, the area or any legal requirements. They market properties with gardens that aren’t owned by the property, don’t bother advertising the parking at properties with parking in areas where parking is at a premium.
When they accept your offer they wait weeks to actually send the memorandum of sale, then during the sale don’t bother to keep you up to date, chase the seller or update you on changes such as the seller pulling out! Total incompetence on every level. Wouldn’t buy or sell with them even if they paid me to.... Read more
Buyer
27th Feb 2022 (2 years ago)
M Stonelake
Great estate agents that work hard to support you all throughout the process of selling your home, from the beginning to the end.... Read more
Seller
13th Sep 2021 (3 years ago)
S Clark
Great service... Read more
10th Sep 2021 (3 years ago)
Ideal Lettings Torpoint, let a property which did not have the adequate facilities as described in the advert and contract. The advert also did not disclose, which they knew about and so did the owner, that the property was on a pay meter for both gas and electric which is the highest tariff possible and very expensive to heat an old damp house. Issues were raised and they were filed. Unfortunately this company only works for the landlord / landlady and did not support the tenant. Worse letting company I have had to deal with by far who also knew the property was blacklisted and ruined my credit whilst there hence the rush to leave. I recommend taking and time stamping as many pictures as you can as they put good clean condition in every room where it's not and you then have a fight at the end for your deposit to be returned in full!! .They were quite rude once you have given notice to leave. Avoid... Read more
Tenant
19th Aug 2021 (3 years ago)
The estate agent which promises a five star service and offers one star at a push. The tenancy was one where not only was basic facilities for the property not fixed but also the advert did not disclose that the property was on a pay as you go meter for both gas and electric. This is a major factor as it’s the higest tariff and the landlord/ landlady gets the credit back into their account a very dodgy set up. The communication was poor unless they wanted access and the balance of service lent in the favour of the owners more than the tenants health and well being. By far the worst agency and rental I’ve had to deal with, damp house cold and expensive to heat with additional bad credit also attached to the house which thankfully since I’ve moved this has returned to the excellent I was on. The agency was also rude after notice was given. Avoid... Read more
Tenant
8th Aug 2021 (3 years ago)
J Carney
We contacted the Ideal Homes office to discuss putting our house on the market and the service from this point on was amazing. From the first visit by Craig to take pictures and discuss description, to the professional and high number of viewings delivered by Claire and Tean it was an amazing service. Once sold the speed at which Stu got the paperwork out and Claire then continued the service chasing the solicitors to get the paperwork done. Thank you to the whole team for making the whole process so easy. We can't recommend you enough and it's great that even though you are so busy the personal touch for your customers is still so high on your priority list.... Read more
Seller
30th Jul 2021 (3 years ago)
P (vagabondfamily.nz)
Great to deal with. The team there are always on hand to give clear professional advise and guidence which makes selling or buying a home that much easier.
Thanks from the Doidge family.... Read more
29th Mar 2021 (3 years ago)
J Peters
I've used Ideal home for purchasing a property, they are extremely friendly and approachable. Their knowledge of the market and area is fantastic, I would highly recommend the team for sales and purchasing... Read more
Buyer
4th Jun 2020 (4 years ago)
J Mcilroy
The estate agent dealing with the property we live in She has been really cool. I'm about the people... Read more
9th Jan 2020 (5 years ago)
B Cornwall
A very good estate agent for selling and buying..... Read more
17th Nov 2019 (5 years ago)
M Moxhay
They've sold our house. That's all that matters!... Read more
Seller
29th Sep 2019 (5 years ago)
C Chappell
Very helpful staff would us every time... Read more
13th Sep 2019 (5 years ago)
M Hepplewhite
Bought a house through this agent, can't fault them at all. Always came back to us quickly when we had queries and helped us throughout the process.... Read more
Buyer
20th Jan 2019 (6 years ago)
R Goddard
Great at what they do.... Read more
4th Mar 2018 (6 years ago)
S Hartt
I've been renting with ideal homes for the past year, they are by far the best estate agents iv ever dealt with a real friendly bunch. A special thanks to Jade and Claire... Read more
Tenant
11th Jan 2018 (7 years ago)
D X
Great people, really know there stuff, highly recommend them.... Read more
6th Dec 2017 (7 years ago)
D Brown
I feel that Ideal Homes deserve this 5* review. We have used them a few times since they began and can honestly say you can expect a fair and realistic approach to buying and selling in the area. Where as other agents seem to tell you what you want to hear, Craig, Stuart and Tean seem to always speak honestly and are ready to give good advice.
We wouldn't hesitate to use them again and Ideal Homes will be the agent we use when selling in the area.
Thanks guys!... Read more
Seller
31st Mar 2016 (8 years ago)
L Gowing
Highly recommended estate agent who offers all services including sales, lettings and independent mortgage advice. I have dealt with many of the estate agents in the town of Torpoint and no other agent will offer you their level of personal service 7 days a week. ... Read more
17th Dec 2015 (9 years ago)
K singleton
The staff at Ideal Homes are very professional and friendly, keeping you well informed on the selling and buying process! They marketed our house well and sold it very quickly, and provided us with suitable options of property when we were looking for our new home. Thank you Stuart, Craig and Tean.... Read more
Seller
16th Dec 2015 (9 years ago)
P Hales
Would recommend ideal homes to anyone wanting to buy and sell their house. I bought and sold through them. They were very helpful and gave some very good advise throughout. ... Read more
Seller
5th Dec 2015 (9 years ago)
TheTurtle900
The service given by the professional team at Ideal Homes is second to none. They are helpful, friendly and very knowledgable of the South East Cornish market. I will recommend them without hesitation, keep up the great work.... Read more
3rd Dec 2015 (9 years ago)
D flood
I have never felt the need to right a review before but on this occasion I felt I needed too to voice how happy I was with all the service I received.
We had 5 star service and treatment all the way through the sale of our house, with constant communication through out the whole process, Buying and selling houses can be a very stressful time but the whole team at Ideal Homes took that stress and hassle away,
I have already recommend these guys to two of my family members both looking to sell, both very high end expensive properties which were already on the market for a lengthy time with other agents having no success, Stuart sold both these in no time, I really couldn't recommend the whole team enough.
Would 100% use them again in the future and 5 stars inst enough
Thanks again ... Read more
Seller
30th Nov 2015 (9 years ago)
B Carroll

I had never envisaged writing a positive review about an estate agent but the level of service and professionalism I experienced with Ideal has caused me to re-think my jaundiced view.
Most importantly their local knowledge ensured that we had excellent advice on marketing strategy and consequently sold the property very quickly at a good price.
By comparison to other local estate agents the costs were significantly lower but this did not have a detrimental effect on service. Calls were answered immediately or returned promptly and someone was always available for accompanied viewings - often at very short notice. How many other estate agents offer 7 day, 8am-8pm availability
The very helpful team were always on hand to offer advice, even on issues not specific to the sale of my property. They kept the pressure up on the chain and solicitors without prompting from me.
I was close to using an on-line agency but very pleased I didn't. If estate agency on the high street is to survive this is how it will need to be delivered, cost effective, helpful, friendly and efficient... Read more
Seller
30th Nov 2015 (9 years ago)
W Evans
I've done business several times with this company and found them to be exemplary. I would highly recommend their services. 5 star estate agents at 2 star prices..... Read more
30th Mar 2015 (9 years ago)