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  1. Home
  2. Jack Barclay Estates - London
Jack Barclay Estates - London Logo

Jack Barclay Estates - London

Closes at 6:00pm
5 Indescon Court, Lighterman's Way, South Quay, London, E14 9DQ
London’s an amazing place because it isn’t really one place at all. It’s a collection of neighbourhoods, each with their own character and charm. At the centre of those neighbourhoods are the villages that Londoners are fiercely loyal to. We’re successful because we understand London’s villages – and not just the schools, shops and transport links that every Agent knows about. We appreciate an area’s heritage, we understand the changes London’s neighbourhoods have gone through and, most crucially, we have a real grasp of why people love living in London’s different villages. When you instruct us to sell or rent your home we’ll use all our insight and the people who love living in them to your advantage.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 11:00am - 3:00pm
  • Sunday Closed
View all details

Accreditations

  • prs

Jack Barclay Estates - London Reviews (357)

Have you used this agent?
  1. 89% 5/5 Stars
    89%
  2. 1% 4/5 Stars
    1%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 10% 1/5 Stars
    10%

M Shanto

5/5 Stars
The letting agent I have ever met. He shows a great care of his clients. I would recommend anyone I know to choose Jack Barclay if you consider renting in London.... Read more
5th Apr 2024 (20 days ago)

M Hasan

5/5 Stars
I have 3 properties managed by Jack Barclay for few years already. So far so good and nothing to complain.... Read more
5th Apr 2024 (20 days ago)

K Tsang

5/5 Stars
Sold my flat in Drayton Park, quick and efficient. Thank You... Read more
3rd Apr 2024 (22 days ago)

N Chui

1/5 Stars
I was a tenant for two years with Jack Barclays and they were the most unprofessional estate agents I’ve ever dealt with. During our time, they would give us conflicting information, asking us to contact the landlord when issues arose then telling us that we needed to go to them directly instead. The price of the rent online was incorrect when we then viewed the property, and when we moved in, the promises of appliances installed weren’t delivered, leaving us to wait for weeks until we had working fridges despite multiple phone calls and promises it would be installed by our move in date. We had no information on the rental increase after 3 months, 9 emails and multiple answered phone calls, and only found out the right before the end of the contract that our rent would increase by 35%. In addition, they were incredibly unprofessional with Briony leaving multiple phone calls in a row, asking to arrange last minute viewings before giving us no notice that they were cancelled until hours before. I have nothing to gain from writing this review and am doing this to help other renters as it has caused both me and my flat mate months and months of grief dealing with them with a lot of money wasted.... Read more
18th Feb 2024 (10 weeks ago)

A sodhi

1/5 Stars
The worst agents on the market. 0 Compassion, 0 Support, 0 Communication, No response to anything where tenant is facing difficulty. There was a Leakage issue in the building for which there were huge holes dug from building hallway to inside our Flat. From inside of the flat you can see who is coming or going in the building hallway. Even during chilly winters, there were total 6 holes in the flat which stayed there for atleast 8 months. All the insulation was lost, there was a chilly drift always inside the flat. For this when we reached out to the agents, we didnt even get a response for Months, we tried going to council, which issued a notice to agents but that also didnt help. At the end after getting huge electricity bills because of 24*7 heating i had to use, and no help, support or response from Agents, we had to move out of the property. For this entire duration, the only concern for them that rent is paid on time and they even increased the rent by 20+% a month before this happened. The entire kitchen floor was dug up, you could see the below flat through the hole and the kitchen was left in the same state. On top of this, they are not even returning the deposit. Most inhumane, greedy, selfish and unhelpful agents on the market. NEVER EVER lease or buy a property from them. Period.... Read more
6th Feb 2024 (11 weeks ago)

P K

1/5 Stars
DO NOT RENT THROUGH Jack Barclay Estates. My advice: read all negative reviews first, which are unfortunately the only real ones, I'm afraid. SCAM agency from the beginning to the end; everything was very dodgy, even though we proceeded with them once I've read bad reviews - that was too late already. Communications with agent Bryony were just a nightmare. She easily won't reply for weeks, then comes back saying she was ill or something similar. Once she chases you to send the holding deposit, saying there's another interested party and it must be done ASAP, then she's not communicative anymore. Even my bank was advising me for 1h that these bank details which Bryony provided are red-flagged, and I shouldn't send them money, and that's how I found out about them. When you don't pass the reference, they accuse you of providing false documents and won't accept a 6-month rent payment or guarantor. I've seen reviews also about them putting fake advertisements on Zoopla; maybe it was the same case with me. In 2019, exactly the same people and the same company, previously called JBE London Limited (trading as JBE London), were expelled from The Property Ombudsman. I've sent my complaint to TPO and instructed my bank, but not much you can do after you send them money. Link for press release: https://www.tpos.co.uk/news-media-and-press-releases/press-releases/item/east-london-e11-letting-agent-expelled-from-the-property-ombudsman-owing-a-tenant-2810 DO NOT RENT from this agency, save your money and time. Do your research, go with Foxtons or JLL, or any big agencies instead. Additionally, even the name of the company, Jack Barclay Estates, has no affiliation with the owners names or whatsoever and was copied from Jack Barclay Ltd, which is a famous Bentley cars London showroom... Read more
16th Jan 2024 (14 weeks ago)

S Katombe

1/5 Stars
Not really professional. Feels like they’re still trying to find their feet. I requested to view a property, when we got there the current tenant was visibly (and rightly) upset as they had not informed beforehand that we were coming to view. It appeared that there had been several people before us and she had the understanding that all viewing were done and she lost it. I really understood her. I apologised to her and told the agent I was no longer interested in renting with them and left. I wasted my time and I would not recommend.... Read more
26th Dec 2023 (17 weeks ago)

H Richards

5/5 Stars
Troy and team were fantastic! From the moment we initially spoke, they were super proactive and motivated to let my flat and it worked - the flat was let before it even officially hit the market. They are also so knowledgeable and really helped with the additional aspects that needed to be done, ensuring that the process was so smooth and seamless. I was so impressed and would recommend working with, Thanks so much.... Read more
14th Nov 2023 (23 weeks ago)

A Lin

5/5 Stars
I have just finished signing up the contract with Jack Barclay Canary Wharf carried out by Mizan, and they have an amazingly quick and convenient letting process. Bryony was very responsive with whatever I needed help, helpful, and quick on lettings.... Read more
14th Nov 2023 (23 weeks ago)

J Allen

5/5 Stars
Super friendly and helpful, made the whole renting process incredibly easy. Both Troy and Daniel were great. Would 100% recommend.... Read more
14th Nov 2023 (23 weeks ago)

Tamarind

5/5 Stars
Outstanding estate agent! They found my perfect rental flat in London with professionalism and care. A 5-star experience from start to finish!..... Read more
3rd Nov 2023 (25 weeks ago)

C Pajares

5/5 Stars
We have just let out our property through Jack Barclay, and they have been a pleasure to deal with. Michael been honest and not at all pushy, unlike most estate and lettings agents I’ve dealt with in the past, and have explained everything to us as this is our first time letting out a property, so we’re totally clueless. They have been patient and efficient, and we look forward to continuing to work with them over the next few years while renting out our property..... Read more
2nd Nov 2023 (25 weeks ago)

Y Ndamase

5/5 Stars
We have been letting our property through Jack Barclay Estates for the past 36 months and we highly recommend them. By far the best in the area and almost makes us want to buy another property! My only regret was not moving to them much earlier in the Lettings process. Michael and the team are pragmatic, friendly and responsive to queries. They understand the market and the importance of building positive business relationships with both the tenants and the landlord..... Read more
1st Nov 2023 (25 weeks ago)

? ?????

5/5 Stars
Wanted to show gratitude for how helpful and efficient they have been over the last few years whilst I have been looking for the perfect place to rent. Outstanding service from the team, couldn't be happier!..... Read more
1st Nov 2023 (25 weeks ago)

E Olson

5/5 Stars
I had a very positive experience with Hamptons. Suzanna was great. Very helpful, professional and clearly had a great understanding of the area. Would 100% recommend...... Read more
1st Nov 2023 (25 weeks ago)

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