1 Church Street, Pontypridd, Rhondda Cynon Taff, CF37 2TH
Due to our success with our Cardiff branch, we have expanded the brand name into the heart of Pontypridd city centre.
The branch covers the Rhondda Cynon Taff (RCT) and surrounding areas including Graig, Graigwen, Maes-y-coed , Trallwng and more. With the help of our property management team in Cardiff, we offer a fully managed property sales and lettings service. As part of the community we have partnered with Your Pontypridd BID to help develop and improve the town centre.
We can offer a tailor made service to property landlords, and also pride ourselves on our approach to helping you take the first steps onto the property investment ladder, or develop your existing portfolio. We understand that your home is the biggest asset you will ever give to someone.
Our aim is to go that little bit further and to do that little bit more.
Opening hours
Monday9:00am - 6:00pm
Tuesday9:00am - 6:00pm
Wednesday9:00am - 6:00pm
Thursday9:00am - 6:00pm
Friday9:00am - 5:30pm
Saturday9:00am - 4:00pm
SundayClosed
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Accreditations
James Douglas Sales & Lettings - Pontypridd Reviews (102)
Have you used this agent?
89%
3%
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8%
C Godwin
very good experience with these guys. got the property in record time. Gemma in particular was really helpful through the process... Read more
17th Jul 2024 (10 days ago)
P kelechi
Hannah is such a nice and professional lady, always ready to help resolve any issues promptly.... Read more
17th Jul 2024 (10 days ago)
M Wilkes
Kelsey Curtis has been an absolute lifesaver. Following a bout of bad luck and the poor performance of a previous management agency, Kelsey has picked up on all the outstanding issues and tirelessly worked through them to get the property back up to standard. Something I could not have done without her help. Kelsey has kept in touch with regular updates, she has been responsive to queries and always gone above and beyond to deliver the best possible service. Thanks Kelsey and the team.... Read more
17th Jul 2024 (10 days ago)
L Huntley
helpful.... Read more
12th Jul 2024 (15 days ago)
M Tynan
We had been struggling to sell our house for over a year and were becoming disheartened with our previous estate agents attitude. The moment Matthew from James Douglas saw our house he was enthusiastic and encouraging about the prospect of selling it. His communication was excellent throughout and we completed the sale almost exactly 2 months after switching to them. Cannot recommend them enough it was such a different experience to any other estate agent.... Read more
12th Jul 2024 (15 days ago)
?Control
I knew beforehand that moving from the south of England to Wales was going to be difficult. Not being able to drive and the distances involved were one worry but I've not been through the moving process for years and my memories of the event..... Well it was just such a faff last time. Multiple face to face visits, payments done in person, contracts signed in person. Well when you're catching two buses and two trains just to get there, I was expecting a bit of a nightmare process.
This move however has been very different. My agent, Hannah, was extremely helpful the entire time, she answered all my questions, assured me every time I raised a concern that everything could be delt with remotely. After my viewing she was on the case the application, the referencing, all the documents I had to provide, she was on the ball throughout. I was always kept informed of how things were progressing, any issues (that I caused by the way) were quickly resolved. It was just very easy and totally not what I was expecting.
Professional, friendly, helpful. Everything you need when you're doing one of the most stressful things you ever have to do.... Read more
3rd Jul 2024 (24 days ago)
N Wicks
Matthew was fantastic throughout sale, remaining very professional ans helpful despite some challenges.
He kept me updated on progress during sale.
Great job - thankyou... Read more
20th Jun 2024 (5 weeks ago)
A Samson
My experience with James Douglas was one of the swifest service ever, Hannah G and Olivia were an absolute delight, updating me at every curve and turn. I would greatly recommend them anytime. From the inquiry process to onboarding, to documentation was seamless.... Read more
13th Jun 2024 (6 weeks ago)
P Muramudali
From the very beginning, Miss Hannah Green was exceptionally helpful, guiding me through every step of the process with great care and professionalism. Her friendliness and deep knowledge of the local market made my entire experience seamless and stress-free. She went above and beyond to ensure that all my needs were met and provided valuable insights that helped me make informed decisions. If you're looking for an outstanding agent who truly cares about her clients, Miss Hannah Green is the one to contact. Amazing service all around!... Read more
12th Jun 2024 (6 weeks ago)
A Branch
5 Stars all around for Hannah! She has been absolutely phenomenal throughout the move to my new property and the contact & support have been outstanding. Would recommend James Douglas to anyone looking to rent or buy a property - very professional and the support along each step. No complaints at all with the service Hannah has provided... Read more
11th Jun 2024 (7 weeks ago)
A thomas
From start to finish great communication, always there if I had any questions along the way. The whole process was pain free Matt birt was always on the ball and I thank him for dealing with my inpatient attitude with grace and professionalism. Also I have to thank kelsey as before I even listed she was there answering all of my many questions. Great team and great work and great communication. I would use james douglas again without hesitation.... Read more
11th Jun 2024 (7 weeks ago)
J Gittins
Brilliant experience, Matthew and the team at James Douglas were friendly and supportive. Thank you!... Read more
8th Jun 2024 (7 weeks ago)
A Lewis
Matthew was very helpful and friendly would recommend using him if looking for a home... Read more
7th Jun 2024 (7 weeks ago)
G Davies
We would like to take a moment to highly recommend Matthew Birt at James Douglas. We have recently sold our home through Matthew and found his service, from start to finish, to be second to none.
Matthew has gone above and beyond, providing exceptional service, professionalism, and superb knowledge of the local market. Our house sold at very near asking price within five days.
He has been very accommodating throughout the sales process and assisted with every enquiry very quickly and efficiently. We also viewed houses through Matthew and again, found his service to be superior to his competitors; consultative and not pushy.
We would recommend Matthew to anyone looking to buy or sell a home in the area, and have already done so! Thank you.
Sarah & Gerwyn... Read more
4th Jun 2024 (8 weeks ago)
Anonymous Homeseller
I’d like to say a big thank you to Matthew and Aled , they have been so helpful everything has gone so well . Communication has been excellent and are there at the end of the phone for everything I need to know , I’m so pleased that I picked James Douglas to sell my property and couldn’t believe how quickly it was sold . Thank you..... Read more
4th Jun 2024 (8 weeks ago)
Performance stats
% of asking price
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.