1 St. Martin's Row, Albany Road, Roath, Cardiff, CF24 3RP
We’ve grown from strength to strength, gaining a strong foothold in Cardiff.
We’re known for our proactive, expert approach to property; we serve landlords, tenants, buyers and vendors with integrity and honesty.
Our head office is situated in the heart of Roath, which is one of the most prime locations in East Cardiff.
We market a variety of properties such as lettings for professionals and students, residential and commercial sales.
Opening hours
Monday9:30am - 6:00pm
Tuesday9:30am - 6:00pm
Wednesday9:30am - 6:00pm
Thursday9:30am - 6:00pm
Friday9:30am - 5:30pm
Saturday9:30am - 4:00pm
SundayClosed
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Accreditations
James Douglas Sales and Lettings Reviews (105)
Have you used this agent?
79%
3%
0%
1%
17%
C Godwin
was really stressing out due to the fact that my current tenancy was ending and I'd not gotten accommodation. Was really shocked at the non-chalance from other agencies I'd looked at. Enter James Douglas, they really saved the day. Gemma especially was very helpful throughout the entire process. would recommend them... Read more
17th Jul 2024 (10 days ago)
A Sulaimon
Lovely team to work with , most especially Alisha thanks for helping my family get a decent accommodation . Big ups Alisha ????????... Read more
26th Jun 2024 (4 weeks ago)
I Ayinde
So thrilled to be on the way to getting my first family home with help from the outstanding Alisha! She has supported and looked out for our best interests from day one and is the reason I stuck with James Douglas until a suitable property could be found, she took all the stress out of it and has held our hands through the whole rigmarole... Read more
26th Jun 2024 (4 weeks ago)
A Hassan
James Douglas provided exceptional service in helping me find a flat. The communication was prompt and efficient throughout the entire process. Special thanks to Alisha, she was incredibly helpful. She made the process seamless and stress-free. Highly recommend their services!... Read more
25th Jun 2024 (5 weeks ago)
O Scott
Seamless experience in letting a property through Douglas james. Adam has been great in helping me with any queries and the whole process was stress free. All questions answered quickly and no problem has been any trouble. Much appreciated as it made everything so much easier. Thank you :)... Read more
13th Jun 2024 (6 weeks ago)
E Screen
Great service and smooth process. Alisha Payne was excellent.... Read more
10th Jun 2024 (7 weeks ago)
yankees
Renting an apartment from James Douglas has been amazing. The apartment is clean and upto standard. One good thing is they respond swiftly to request. Am so happy ever since, all thanks to Alisha. Thank you Alisha.... Read more
31st May 2024 (8 weeks ago)
H A
Horrible customer service
Bad communication
Won't refund your deposit even if its their fault
Kept delaying the process until we had to look for another property. Despite we did everything accordingly. The application form they gave us was for a residential property when we were trying to rent a commercial property. I'm not sure what it is they wanted to achieve but I'm sure we weren't treated fairly.
Thank you non the less however this is been a very bad experience for us ????... Read more
14th May 2024 (11 weeks ago)
N eldose
lam happy to work with Alisha regarding my new renting from James and douglas she guide me in each and every steps as it's my first renting.thanks for each and every staff.... Read more
9th May 2024 (11 weeks ago)
N Moore
Quick, friendly and allowed us to secure a lovely new home! Our agent Alisha was very welcoming and was always easy to reach. Even on weekends she took the time to help us! Would recommend to anyone.... Read more
8th May 2024 (11 weeks ago)
M Singh
Today I am very happy because I got a new House with the help Alisha. Alisha is very kind hearted, She explained all the criteria in very good manner.
Thank you Alisha
Manjot Singh... Read more
1st May 2024 (12 weeks ago)
M tinney
Had the pleasure of dealing with Alisha and she was amazing always there to help and very efficient. Couldn't fault her one bit amazing service and help.... Read more
23rd Apr 2024 (14 weeks ago)
A Kelemen
I had a pleasure to work with Alisha, she is an outstanding person and very helpful, take her own time to deal with any issue and just make it so easy for the tenant. She provides an excellent service at James Douglas.... Read more
11th Apr 2024 (15 weeks ago)
N ashling
WOW! Absolutely amazing customer service! I've dealt with many estate agents in Cardiff and James Douglas is easily the best. I'm moving back to Cardiff from North Wales and Alisha has been incredible, she's gone above and beyond to help make the move as easy as possible. Highly recommend!... Read more
22nd Mar 2024 (18 weeks ago)
B Ali
Hi
I recently had the pleasure of working with Alisha, a property agent, and I must say that my experience with her was absolutely outstanding. From the moment I started my search for a rental home, Alisha went above and beyond to ensure that I found the perfect place. Her professionalism, dedication, and attention to detail truly set her apart from other agents I have worked with in the past.
First and foremost, Alisha took the time to understand my specific requirements and preferences. She listened attentively to my needs and showed me a range of properties that perfectly matched my criteria. Her knowledge of the local rental market was impressive, and she always provided valuable insights and advice that helped me make informed decisions.
Throughout the entire process, Alisha demonstrated excellent communication skills. She promptly answered all my questions and concerns, keeping me informed at every stage of the rental process. Her responsiveness and availability made me feel supported and reassured, and I never felt like I was left in the dark.
Alisha's negotiation skills were also exceptional. She worked tirelessly to negotiate the best terms and conditions on my behalf, ensuring that I secured a fair and favorable rental agreement. Her attention to detail was remarkable, and she meticulously reviewed all the paperwork to ensure that everything was in order.
In conclusion, I cannot recommend Alisha enough as a property agent. Her dedication, expertise, and exceptional customer service truly exceeded my expectations. Thanks to her efforts, I found the perfect rental home and had a stress-free experience throughout. If you are in need of a reliable and trustworthy property agent, look no further than Alisha. She is a true professional who genuinely cares about her clients' needs. Five stars all the way!... Read more
11th Mar 2024 (20 weeks ago)
Performance stats
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.