R Sheils
Bought a house through John Shepherd last month
Dealt with Gurdev throughout the process
She was very professional and most helpful
She made the process simple and straightforward and would recommend them to anyone... Read more
Buyer
7th Sep 2020 (4 years ago)
L Davies
Great service provided by Gurdev and Harry, thanks. Sold my Mum's house with their help ... it all got a bit stressful towards the end, but their guidance and support was greatly appreciated. Gave me honest opinion of its value and best way to market, not most expensive commission out there either. Thoroughly recommend.... Read more
Seller
7th Sep 2020 (4 years ago)
S Lynskey
We bought our first house through John Shepherd in Solihull and had a great experience. We dealt mainly with Katie and Shannon who were both fantastic - helpful, professional and efficient. When we had problems with our conveyancers, Shannon helped us to very quickly switch to a recommended conveyancer and sorted it all out extremely promptly. The whole house purchase process happened really quickly from start to finish, helped massively by John Shepherd. They really made things easy for us.
Reason for 4 stars is that we had a bit of difficulty during the offer process. We were refused a second viewing on the property before putting in an offer of at least asking price (despite there being no other interest on the house). We've not heard of this happening elsewhere and the member of staff we dealt with was not very professional. Once the offer was accepted though, everything went very smoothly from there.
We would recommend overall.... Read more
Buyer
2nd Sep 2020 (4 years ago)
K Evans
I dealt with a lovely very professional young man called Sam Lawrence
He was brilliant got me a viewing on a property very promptly nothing was too much trouble for him I would recommend any one to ask for Sam
First class in every way... Read more
19th Aug 2020 (4 years ago)
J Hardcastle
Excellent service from start to finish. Handled everything wonderfully well. Couldn’t be happier. Thank you.... Read more
31st Jul 2020 (4 years ago)
C Rushton
I would like to thank John Shepherd for their friendly and professional service. JS were the selling agent when we bought our house 5 years ago and they were a pleasure to deal with. We were therefore keen to market our house with JS in 2020 and felt confident throughout the process that they were acting professionally and communicating promptly to enable a timely sale. Thanks again!... Read more
Seller
23rd Jul 2020 (4 years ago)
E Sherwood
I’ve contacted John Shepherd Collection a number of times over the past few months, not only regarding properties they’re advertising, but also for general information and advice regarding the current property market. They have been extremely helpful during this time and I hope to buy a property through them in due course!... Read more
Buyer
18th May 2020 (4 years ago)
K S
Purchased a property through John Shephard. Was assisted by Gurdev during the process. Very professional company. Made the process very smooth. I would highly recommend John Shepherd to anyone who is looking to buy or sell a property. Thanks very much.... Read more
Buyer
24th Jan 2020 (4 years ago)
L brown
We have just moved into our new home purchased from John Shepherd Collection. They were amazing from start to finish, taking the stress away from moving house. If you are considering moving, I would highly recommend speaking to the team!... Read more
Buyer
21st Nov 2019 (5 years ago)
A Dobson
If you think of choosing the Estate Agent to sell your house, look no further. We purchased the house last year marketed By John Shepard
It took us almost a year to find the right house and we had a lot of interaction with another estate agents in the area.I can honestly say, that John Shepard were the most professional of of estate agents.
They kept the chain solid and tried to speed up the process by doing things that other estate agents wouldn't be bothered about. Special thanks to Harry who made things to move quicker and was very supportive from the early start till the very end.
If you want to sell or buy a house, feel safe choosing this Estate Agent.
Five stars without a doubt!... Read more
18th Nov 2019 (5 years ago)
T wanti
Gurdev came out recently to value my mother’s home where she has lived for over 30 years. She was very knowledgeable and friendly and put us at ease with all the questions we had. When we sell we will definitely be selling with her.... Read more
Seller
18th Nov 2019 (5 years ago)
R Kaur
We were sold a low profile property that we had been searching for. Gurdev was friendly and exceptionally professional throughout the process. As our key contact, she ensured my partner and I were kept in the loop with any queries we had. I have no hesitation in recommending John Shepherd Collection ????... Read more
Buyer
17th Nov 2019 (5 years ago)
G Morris
Gurdev has recently attended our property as we wanted to know what we could expect to achieve next year if we decided to sell. My wife and I found she was by far the most approachable agent we had visit and was very knowledgeable of the local area and market issues. When we decide to sell we will definitely put our house on for sale with John Shepherd Collection.... Read more
Seller
15th Nov 2019 (5 years ago)
E Jayy
I can honestly say that I had the pleasure of having a very friendly and professional service by Gurdev. She will always makes sure you are happy and content. Her customer service is amazing and she has such a warm energy that makes it so easy to communicate any concerns without feeling like being a pain. With the service she provided I would recommend to anyone.... Read more
8th Nov 2019 (5 years ago)
L Maton
Instructed John Shepherd to market our house in 2018 and they managed to sell the house within a week! They were then fantastic at keeping us updated during the sale process. Would highly recommend. Thank you... Read more
Seller
26th Aug 2019 (5 years ago)
R Carter
Having had a poor service with another local agent the team at John Shepherd Collection have restored my faith. They've been very professional throughout and have gone out their way to help us.
We would highly recommend them as the service we've received has been remarkable.... Read more
22nd Aug 2019 (5 years ago)
C lanman
Poor, poor attitude. Young lady was not interested in servicing my enquiry. Seemed more interested in getting me off the telephone to do ‘more important’ things!?! Shocking attitude......as though discussing my needs was way beneath her. I would name the young lady but she knows who she is. My experience only reinforces the opinion of the other two people who have left reviews for this office. The management would do well to address the attitude of certain staff members.... Read more
26th Jul 2019 (5 years ago)
N Bance
Email via right move, message left on answerphone and message left with person who eventually picked up the phone. Are these people really interested in selling your house? I’m trying to view and no one calls back let alone arranges a viewing! Maybe selling subliminally - definitely not using traditional methods of sales or customer service.... Read more
24th Jul 2019 (5 years ago)