M McGhee
I met with George on a recent house purchase, he was incredibly professional but was warm, charming and easy to talk to. Nothing was too much trouble. I cannot recommend him highly enough. 10 /10!... Read more
Buyer
13th Feb 2025 (5 weeks ago)
A Hastings
Excellent service. Second time we have used them and both times have helped us sell within a week. Highly recommended.... Read more
Seller
11th Feb 2025 (5 weeks ago)
A Triscott
I have been incredibly disappointed by the service from Jordan Marks. The communication from both Jordan and George was diabolical and both myself and my wife had to chase information and challenge when being given fabricated information regarding our purchase.
Their information at the time of property viewing was incorrect, telling us that within the lease we could have a pet, to move in and find out immediately by the freeholder that no pets were allowed. When asked about this, they said it's nothing to do with them and took no accountability for their incorrect information and incompetence.
On the day of completion when collecting the keys, there was no congratulations. My wife was pretty much thrown a set of keys and didn't even make it fully into the office door.
From start to finish, they made of purchase journey far harder than what was needed and treated us with disrespect and disregard which I can only put down to us being women.... Read more
Buyer
11th Feb 2025 (5 weeks ago)
S Whitfield
i would never deal with this estate agents again, or Aster, in the beginning we had contact with them, but i found out we didnt get the property through there advert, but no one had the descentcy to tell us we were not successful... Read more
23rd Jan 2025 (8 weeks ago)
M Morris
I recently had the pleasure of working with George, the sales manager at Jordan Marks Estate Agents, and I can’t recommend him highly enough! From the moment we first spoke, George was professional, approachable, and incredibly knowledgeable. He took the time to understand my needs and guided me through every step of the process with patience and clarity.
What really stood out was his dedication and communication – no question was too small, and he always kept me informed, making what could have been a stressful process completely seamless. George’s expertise and commitment to excellence truly set him apart.
If you’re looking for someone who genuinely cares and will go the extra mile to ensure everything goes smoothly, George is your guy. A huge thank you to him and the team at Jordan Marks for an outstanding experience!... Read more
12th Dec 2024 (14 weeks ago)
A Green
The Jordan Marks team are a safe pair of hands for your property sales and management needs locally. For any landlord living out of area the team can be relied upon to look after the property and manage tenants efficiently so you don't need to worry.... Read more
Landlord
12th Dec 2024 (14 weeks ago)
S Digital
George was a pleasure to work with, and made the process as easy and stress-free as possible. Would recommend!... Read more
11th Dec 2024 (14 weeks ago)
J Benchenaa
Over and beyond! Jordan marks Estates, Extremely professional, Help us every step of the away, we had a fantastic experience working alongside Jordan and his team !!... Read more
11th Dec 2024 (14 weeks ago)
C Mackenzie
I've had the pleasure of working with George and Jordan marks on multiple occasions, George is knowledgeable and responsive. His clear communication makes working with him incredibly easy. Highly recommend!... Read more
11th Dec 2024 (14 weeks ago)
C Randall
Impeccable service, goes above and beyond. Can't recommend enough ????????.... Read more
10th Dec 2024 (14 weeks ago)
J Wynne
I couldn’t recommend Jordan Marks Estates more. From start to finish they were professional, polite, honest and helped us every step of the way. Thanks for all the help and advice in what could have been a difficult process.... Read more
10th Dec 2024 (14 weeks ago)
A Rideout
Sold our house in Ferndown, achieved over the asking price. Great service and communication, would thoroughly recommend... Read more
Seller
10th Dec 2024 (14 weeks ago)
L Rothberg
Huge thanks to Jordan and his uber professional team. Top notch customer service, always on hand to answer any questions and deal with any drama. Would most definitely recommend to anyone.... Read more
10th Dec 2024 (14 weeks ago)
J Hudson
From start to finish the team have been brilliant. I was kept informed at every step and i felt listened to if there were any concerns.
Jordan went above and beyond to make sure our experience was stress free and would recommend them to anyone looking to move or buy. We won’t use anyone else.... Read more
Buyer
5th Dec 2024 (15 weeks ago)
S Hillier
I work with Jordan and George regularly and their communication is great and helps get the job done smoothly. They are always happy to help with a transaction to resolve any issues should they arise. Great guys. Sue... Read more
2nd Dec 2024 (16 weeks ago)
G Miskin
Despite not being our selling agent, George was fabulous, in a non-pushy way, at staying in touch and offering help throughout what can be a stressful time. I would recommend having him and Jordan Marks strongly.... Read more
2nd Dec 2024 (16 weeks ago)
A Elbakary
Recently sold a new build development and could not fault these guys, they helped to push the sale forwards, good communication, highly recommended. Great work, thank you.... Read more
Seller
8th Nov 2024 (19 weeks ago)
T Lowe
Tricky sale but George was tenacious in getting the deal over the line despite the complications.... Read more
Seller
5th Nov 2024 (19 weeks ago)
R Starling
I have been very impressed by George's conscientious approach and tenacity. Would thoroughly recommend JM.... Read more
4th Nov 2024 (20 weeks ago)
K Pursey
Great service received. George was professional and helpful in assisting us buy a property. Would highly recommend Jordan Marks.... Read more
Buyer
30th Oct 2024 (20 weeks ago)
P Group
Highly recommend the team at Jordan Marks, great with communication, friendly and approachable!... Read more
15th Oct 2024 (22 weeks ago)
Am1r
Really pleased with the service received. George was professional and extremely helpful throughout our selling and buying process. Would highly recommend Jordan Marks.... Read more
Seller
2nd Oct 2024 (24 weeks ago)
L Chaldecott
Have just moved into the area .
George has been very helpful and accommodating during my purchase.
He has even checked to see that i’m settling in ok!!... Read more
Buyer
1st Oct 2024 (24 weeks ago)
R Harris
Always quick to respond, professional, checked in after move to make sure everything was ok.... Read more
25th Sep 2024 (25 weeks ago)
H Burgess
Jordan and his team have been exceptionally helpful and professional during our successful sale. We are so grateful . Thank you... Read more
Seller
7th Sep 2024 (6 mo. ago)
S Brito
Jordan and his team went above and beyond, from the start , so happy with our new property and will definitely recommend Jordan and his team ,couldn't be happier... Read more
22nd Aug 2024 (6 mo. ago)
M Fields
Had George help us on buying our first home, he was super helpful in our search and helped us the whole way from start to finish, always on the phone, was always chasing everything up. Would highly recommend to anyone looking to sell or buy,we will be using again on our next property when it’s time to sell ours and buy our next property... Read more
Buyer
29th Jul 2024 (7 mo. ago)
N Kumari
I was looking for a property & the process was very easy. Especially when it’s a stressful time looking for somewhere to stay. The gentleman was really kind and couldn’t recommend him enough. Thank you so much. I’ll be using this service again in the future if I’m ever looking for a property :)... Read more
30th May 2024 (9 mo. ago)
P Sk.
Please see attached email from the directors in response to an issue.... Read more
30th May 2024 (9 mo. ago)
K Coupland
Went to view a property with George the other day. He was very polite, he answered all my questions and really helped the experience of trying to find somewhere to live enjoyable.... Read more
30th May 2024 (9 mo. ago)
R Warrener

?????
I cannot speak highly enough of the exceptional service provided by George at Jordan Marks. From the moment I contacted them to assist with finding my dream home, they were incredibly professional, attentive, and dedicated to helping me every step of the way.
The team at Jordan Marks demonstrated a deep understanding of the local market and took the time to listen to my specific requirements, ensuring that they presented me with properties that perfectly matched my needs. Their knowledge and expertise were invaluable in guiding me through the entire process, from property viewings to negotiations and finally to the closing of the deal.
What truly set them apart was their unwavering commitment to customer satisfaction. They were always available to answer any questions or address any concerns I had, providing me with peace of mind and confidence throughout the journey of buying my new home.
I am immensely grateful to the entire team for their outstanding service and support. Thanks to their hard work and dedication, I am now the proud owner of the perfect home for me. I would highly recommend Jordan Marks to anyone in search of a reliable, professional, and trustworthy estate agent. Thank you once again for everything!... Read more
Buyer
22nd Mar 2024 (11 mo. ago)
G Wall
A law unto themselves.... Read more
29th Feb 2024 (1 year ago)
L Davis
Absolutely awful communication and customer service. Would not recommend to anyone and would definitely not use these letting agents!... Read more
Landlord
21st Aug 2023 (1 year ago)
J Flower
Amazing Estate Agents! Jordan was incredibly helpful and did such a fantastic job in selling my house! Highly recommend! Very personable and honest, every step of the way!... Read more
Seller
12th Aug 2023 (1 year ago)
W punter
One of the best estate agents around Christchurch they are very professional, friendly and helpful staff we viewed 2 properties with them qnd it went great but the landlord went with someone else would really recommend them to any one... Read more
Tenant
17th Jul 2023 (1 year ago)
M Bela
Highly recommend Jordan Marks Estates for their excellent customer service. They took great care of us and provide top-notch services for both letting and sales. They truly went above and beyond to make sure we were satisfied with their services. I would definitely use them again in the future.... Read more
19th Jun 2023 (1 year ago)
C Kennedy
Great customer service, 5?... Read more
14th Jun 2023 (1 year ago)
J Small
Without question one of the most professional and pleasant estate agents I’ve ever had the pleasure to deal with. There was nothing to much trouble for either Jordan or Marc and they made what could have been a stressful event, effortless... Read more
10th Jun 2023 (1 year ago)
G Barron
Really helpful, and a smooth transition from these guys. Next time I move, I’ll use them again for sure.... Read more
10th Jun 2023 (1 year ago)
P Cox
First class service from these guys nothing was too much trouble on my journey into my first home.... Read more
Buyer
10th Jun 2023 (1 year ago)
M Nicholson
Really friendly and helpful, was great meeting the team on our recent visit to the area.... Read more
10th Jun 2023 (1 year ago)
W two
Excellent service. Great people... Read more
10th Jun 2023 (1 year ago)
G bowden
Had great service lots of support throughout my selling and buying my new home, guided me throughout
Thank you ????... Read more
Seller
10th Jun 2023 (1 year ago)
S Crump
We purchased a fully furnished apartment with jordan marks estates confirmed was fully furnished as advertised by them upto day before completion and found apartment stripped out. Jordan marks not interested.... Read more
Buyer
27th May 2023 (1 year ago)
S Salah
Very poor communication from them... Read more
29th Mar 2023 (1 year ago)

My first experience of renting and I can only say please never use this estate agents!
They are so rude , unprofessional and have no basic practices In place for tenets other than to take your money.
I started renting my property last year under the impression it was a long term let….. I later found out from when I moved in the same property was on the market within 3 weeks and the previous tenets also Informed me they moved out as the landlord wanted to sell, yet at the viewing Jordan failed to mention this fact when he was advertising it as a long term let.
Whenever you rang to speak to Jordan he would be so rude down the phone and treat you as if you where stupid, and than hang up mid conversation. He did this often.
It took them 9 weeks to fix a problem In The property despite having photos of the issue
Every time you called he would say
“What do you want me to do , I’ve reported it to a plumber “
Yet expected this to be a reasonable answer In why it had taken so long to be fixed.
The whole company runs on making money and selling once you rent with them they don’t care about there tenet as where not the client the landlord is the client.
Very unprofessional and rude , I cannot explain how rude when calling and hanging up.... Read more
Tenant
28th Feb 2023 (2 years ago)
C hall
Arrogance in abundance... Read more
12th Feb 2023 (2 years ago)
J CLEMENT
Doesn’t mail you the address for viewing on time. No clear instructions were given. The agent left before I could make it. And blames it on me for being late.... Read more
5th Oct 2022 (2 years ago)
L Lewis-Martin
DO NOT USE JORDAN MARKS!
RUDE, HOSTILE AND ONLY INTERESTED IN GETTING MONEY.
IF YOU LIVE IN A BLOCK OF FLATS WITH TENANTS OF HIS AND YOU HAVE A COMPLAINT BECAUSE THEY'RE MAKING EXCESSIVE NOISE OR OTHER COMPLAINT, JORDAN WILL DO NOTHING ABOUT IT.
WE ARE CURRENTLY SEEKING LEGAL ACTION AND WILL BE TAKING THEM TO COURT.
IT'S CAUSING UNCESSARY MENTAL HEALTH ISSUES AND PHYSICAL AILMENTS DUE TO LACK OF SLEEP FOR MY YOUNG DAUGHTER AND HER 3 YEAR OLD!!
ALL THE STAFF THERE HAVE AN AWFUL UNPROFESSIONAL ATTITUDE. DISGRACEFUL!... Read more
Tenant
16th Aug 2022 (2 years ago)
M twardowska
Highly recommended. Very professional, friendly and quick.... Read more
27th Apr 2022 (2 years ago)
A Small
Having visited all the agents on the high street Jordan Marks stood out bar far as the best five stars... Read more
17th Mar 2022 (3 years ago)
A Coles
Best agent in Christchurch by far would strongly recommend :)... Read more
16th Feb 2022 (3 years ago)
R Mithcell
Had the pleasure of meeting Jordan he was great to deal with and helped me sell my home for a top price.... Read more
Seller
16th Feb 2022 (3 years ago)
L laurute
STAY AWAY FROM THIS ESTATE AGENT
Worst estate agent I ever dealt with.Very bad customer service and they are big liars.... Read more
11th Feb 2022 (3 years ago)
E Lloshi
STAY AWAY FROM THIS ESTATE AGENT
If could leave less than one star I would.They are very rude and don’t have a clue how to do business.They are by far the worst estate agents I have ever dealt with. DO NOT USE.... Read more
11th Feb 2022 (3 years ago)
S Kittle
Worst estate agents ever avoid with all cost... Read more
17th Nov 2021 (3 years ago)
R Downey
Such a great team at Jordan Mark's Estates, Simon sold our property super quick and Jordan was a great help ensuring a smooth transition from from start to finish! The team are amazing through keeping all parties updated along the way extremely helpful, thank you
100% recommended... Read more
Seller
13th Oct 2021 (3 years ago)
R Evans
Jordan Marks Estates found me our dream rental property in Christchurch having spoken to all the other agents, they by far stood out from the crowd FIVE Stars... Read more
Tenant
6th Oct 2021 (3 years ago)
J Head
Jordan and his team helped us find our dream house just over a year ago! Due to a change of job/location, Jordan helped us rent out the property to a lovely young family. It was completely stress free and we’re so pleased Jordan managed to find such a lovely family to take care of the rental! Highly recommend, 5 Stars!!... Read more
Landlord
24th Jul 2021 (3 years ago)
L Walsh
Professional guidance from beginning till end, expert help, we couldn’t be happier, thank you for such a smooth process.... Read more
2nd Jul 2021 (3 years ago)
D Ball
Helpfull. & friendly.... Read more
27th Jun 2021 (3 years ago)
K Gosling
Never been to this place.... Read more
17th Jun 2021 (3 years ago)
L Mawford
I couldn’t recommend Jordan and his team enough! They made me feel so welcome from the offset and made a stressful process become so much easier. Not only did they all go above and beyond to sell my home, but also helped me with the process of finding a new one. Nothing ever felt too much for them, they are open 7 days a week and they always kept me updated with the progress without me having to chase. I have been to a few other agents previously and never had this level of service. Super impressed and very happy. Thank you all so much!... Read more
Seller
19th May 2021 (3 years ago)
R Yates
Fantastic agent , I would highly recommended them.... Read more
28th Mar 2021 (3 years ago)
T Johnston
I would highly recommend the team at Jordan marks estates, they were very professional from start to finish and made the process of buying my new home very smooth and easy.... Read more
Buyer
13th Mar 2021 (4 years ago)
J Kenyon
Very Impressed with this agent, open 7 days a week and always available on the phone line top agent... Read more
9th Mar 2021 (4 years ago)
N Tasker
If I could leave less than one star I would. Avoid this agent like the plague, even your covid mask will not protect you from the bull**** they tell you!!! They are by far the worst estate agents I have ever dealt with. DO NOT USE.... Read more
11th Feb 2021 (4 years ago)
E smith
DO NOT RENT FROM THIS AGENT
Warning bells should have rung when the exiting tenant warns you how bad the agents are!
Once they have your money they are in willing to resolve any issues, in fact you’re lucky if you get a reply at all.
Could give a 1001 reasons as to why you shouldn’t rent a property from this unpleasant bunch, however to summarise;
Unprofessional
Rude
Not willing to resolve any issues
Recommend you take pictures of everything before you move in and when moving out.
Put everything in writing
In fact, just find another agent - you won’t regret it.... Read more
Tenant
16th Jan 2021 (4 years ago)
G Greenwood

UPDATE: Because of my review, below I have now had another rude (and inaccurate) email stating that instead of returning our deposit as soon possible as initially indicated, they would like to take two weeks to review. The property was in poor condition with a front door that would get stuck
This is a house we had professionally painted spending £1200.
Quite possibly the worst letting agent I have ever come across. Do not sort issues, ignore emails and calls and Mark one of the agents is aggressive. Tried to charge us £50 for an emergency engineer when the front door would not open because, and I quote "I was not stuck in the property and could have climbed out the window and waited for the normal engineer". We have had a water leak on the property for almost a year that has resulted in an £7,600 bill (in my name) and despite sending a 'plumber' round, the issue is not fixed. I am now told that it's not their responsibility and they'll try and get hold of the owner. This has been going on for a month. Avoid at all costs.... Read more
Tenant
25th Nov 2020 (4 years ago)
P Smith
Bought my first house off Jordan!! An absolute breeze top lad... Read more
Buyer
24th Oct 2020 (4 years ago)

This is the worst possible letting agents ever. Jordan is rude, cocky, is a compulsive liar, he is VERY deceiving, money hungry, con artist who took advantage of me in my time of need. I'm only 19 and this is the second time I have ever rented a property. I was desperate to find a home for me and my baby and when I viewed this property I thought j could decorate it to make it livable. Jordan promised me a weeks worth of works before my moving in date yet nothing had been done in years. There was rubbish left in the house, the shed and the garden from the previous tenants. My mum visited me 3 hours after I collected my keys and was horrified. She immediately called him and he was rude and obnoxious and unwilling to help. She then contacted Bournemouth Council who then took on my case. This is still ongoing due to the amount of things that breech health and safety. Jordan then demanded the keys back of the locks would be changed. This is what I now know as an illegal eviction. Then he took £1100 rent and is trying to get my £600 from my deposit. I had the keys less than 4 weeks and never got to move in. Stay well clear. His dad even wrote and admitted the condition of the property was poor and in need of work. Vile vile vile people... Read more
Tenant
13th Aug 2020 (4 years ago)
Top service buy JME cant recommend enough :)... Read more
Seller
5th Aug 2020 (4 years ago)
Found exactly what we were looking for, couldn't be more helpful and made everything as easy as possible. Seemed to value our custom as well which you don't tend to get from a multi national rivals.... Read more
Tenant
4th Jun 2020 (4 years ago)
J Stone-Hall
Great efficient service from Jordan, even through the tough times we are facing. Thanks for going above and beyond.
Would highly recommend!... Read more
4th Jun 2020 (4 years ago)
J Macdonald

Very poor from Jordan Rideout!
We viewed a flat for rent, when I enquired about it a week before I was told he had 5 viewings so needed to be quick. We left it for a week and emailed him again and to our surprise the property was still available so we arranged a viewing.
Nothing wrong with the viewing but while viewing I asked if Virgin Media was available which he replied yes I think so? We also asked for a shower screen to be installed which he agreed to because other people viewing the property had asked for the same.
Agreed we would take it that afternoon and left a deposit (around about 3/4pm)
We then phoned Virgin Media to move address and we’re told it wasn’t available but not the end of the world as we could get Sky Fibre or BT!
We then went to get Sky or BT and to be told that fibre wasn’t available at the property? This automatically made the property no good as we need fast fibre for our jobs! I emailed Jordan 8am the following morning so 17/18 hours after we left the deposit to say we couldn’t go ahead due to needing fibre! His reply was the landlord says the WiFi is good so don’t worry, still a no go for us as we needed fibre! Asked to cancel and for our deposit to be returned but was told No due to the shower screen already being installed and that costing more than our deposit (Don’t see how you can buy and install a shower screen between 4pm and 8am the next day) especially with the current climate!!
Questioned that and was then told that it wasn’t all the shower screen, there were some charges for credit checks and that the references had been done? All in that little amount of time?
Basically the bloke just lies to you, there’s no way all the off that could have been done in that time frame and when I asked my employer and current landlord if they had been contacted they said No! So once again just fed a pack of lies! Wouldn’t recommend at all!... Read more
Tenant
14th May 2020 (4 years ago)
F 1807
Not even worth anything. Very rude and very unprofessional. Always acts slow and always avoiding any problem you ask to be solve.... Read more
13th Mar 2020 (5 years ago)
A Thomas
*STAY AWAY*
If I could give this company a -5 start rate I would, I have to leave a 1 start to leave my review. This company is not even worth that.
My property was for sale with Jordan and marks, the advertisement was incorrect we told them no to go live but they did. They so called ‘Sold our property’ to later tell us it had fallen through due to the incorrect details with their add. This cost us a lot of money in fees.
Then they said that they would have viewings and cash buyers ready To by my the property. I was always calling and chasing the estate agents for updates. Once Mark Ridout told me he was in my property doing a viewing... LIES as in actual fact I was in property! When I questioned this he hung up on me!!
Jordan Ridout is rude and not someone you would want selling or buying a property from. He talks the talk but when he comes to knowing what he does he hasn’t a clue.
Stay away from this company at all cost!... Read more
Seller
8th Jan 2020 (5 years ago)
G Proudley
Friendly, quick and efficient service !... Read more
7th Jan 2020 (5 years ago)
J Head
Never have I ever met an agent like Jordan Ridout! We started our search back in September and we viewed many properties with other agents but none could compare to Jordan Marks Estates! Without a doubt the most reliable, honest and friendly estate agents in Christchurch! I would highly recommend Jordan and his team if your searching for a property! Zero jargon, just straight up great advice. We now have a lovely home ready for Christmas.... Read more
Buyer
25th Dec 2019 (5 years ago)
S Ridout
I would highly recommend Jordan, Marc and Emily to anybody looking to buy or sell a property in Bournemouth. They were efficient, professional and very friendly. Thanks to you all for your great service.... Read more
Seller
25th Dec 2019 (5 years ago)
J Bawa
Found a lovely property to rent through Jordan Marks Estates. Any questions I had on the tenancy agreement were answered in a timely manner and I feel confident renting through the agency going forwards... Read more
Tenant
18th Dec 2019 (5 years ago)
R Gasparics
advertising a property for a certain price PCM and then going back on and say Bid on it due to high interest...IT'S UNACCEPTABLE! if you want more for a property, advertise it for more! Don't lead people on to take time out of their they to view it and fall in love with it....... Read more
12th Dec 2019 (5 years ago)
K Middleton
Jordan was a pleasure to deal with, he is extremely helpful, patient and understanding during the entire process. Definitely recommend him and his team.... Read more
12th Dec 2019 (5 years ago)
S Corbin
After dealing with a number of agents in Christchurch I found Jordan and his team stand out from the rest and made the whole process of moving into my new home effortless, can't recommend enough... Read more
Buyer
12th Dec 2019 (5 years ago)
P Winston
I was impressed by the honest and open approach. We didn't feel like we were being sold to and were just another paycheck for Jordan. Much more we felt well understood and cared for. Thank you. would highly recommend.... Read more
11th Dec 2019 (5 years ago)
Awful. We were deceived, kept hanging on, and were incredibly upset by the lies we were strung along with. Messing with people's emotions and lying blatantly are not commendable.
We had an offer accepted on our dream home, were ready to go forward with 1st time buyers in place, were never told the back story of the seller despite having tried to keep communication smooth. Long story short, he sold the property to someone else right under our nose & didn't even have the decency to tell us, we guess he just strung us along in case things didn't proceed.
Unfortunately everything I've since heard about Jordan Ridout is totally true in my experience, and I would not touch this company with a barge pole. Shame on you.... Read more
Buyer
9th Sep 2019 (5 years ago)
U Uqaili
Very professional and amazing service. Extremely easy to deal with. Would definitely recommend.... Read more
2nd Aug 2019 (5 years ago)
Terrible service, rude and dishonest. They talk down to you like you don't know what you're talking about. The day before we were meant to move into the property it was delayed and just kept getting told different stories. When we were finally meant to move in, I asked for confirmation in writing which they refused to give me at first? Really bizarre. Definitely do not use, I'm certain there are better estate agents... Read more
Tenant
31st May 2019 (5 years ago)
L Knott
Friendly, helpful, knowledgeable and very professional.... Read more
3rd Apr 2018 (6 years ago)