C Whelan
Jim and Norbert were great. Always a few hiccups with house sales and the team were great at getting it through.... Read more
Seller
20th Dec 2024 (8 weeks ago)
C Dawson
Can't thank both Jim and Norbert enough with how well they dealt with the sale of our house. From the first time of meeting we knew we were in the best hands. Professional, friendly and enthusiastic in every way. Their communication and keeping in touch was excellent. Thank you both!... Read more
Seller
20th Mar 2024 (10 mo. ago)
C Fielder
Jim and Norbert were excellent from beginning to end of the sale . Both were very patient and guided me through the sale process from beginning through to completion. Of particular note was their tenacity in tracking down the landlord of the property next to one we sold to arrange collection of a signed deed of covenant- a job the solicitor was supposed to do . Would thoroughly recommend Keats... Read more
Seller
25th Aug 2023 (1 year ago)
T Woods
We have done several deals through Keats over the years, buying, selling and letting. Formerly with Mark Sobey and latterly with Jim & Norbert, and have always found them efficient, amicable and knowledgeable.... Read more
31st May 2023 (1 year ago)
S Barker
My husband and I have just completed on a house purchased through Keats in Haslemere. We would both like to thank Jim for his fantastic, friendly, professional service; he was always supremely helpful and very easy to communicate with. You can know that you're in safe hands buying a property through Keats.... Read more
Buyer
10th May 2023 (1 year ago)
J Rutter
Keats Haslemere were excellent for us as first time buyers. Norbert and Jim made the process very straightforward and constantly kept us in the loop with any developments as our purchase went through. Keats even gave us a ‘welcome home’ hamper which was a really nice touch. Thank you again for helping us purchase our first home!... Read more
Buyer
8th Apr 2023 (1 year ago)
paulmclaughlins
Effective!... Read more
1st Mar 2023 (1 year ago)
N PT
Jim, Norbert and the team at Keats Haslemere were friendly and professional throughout the whole buying process. It was our first purchase, so we had loads of questions and concerns that they handled with patience and expertise. Couldn’t be more happy. Regards, Stephen Mabin... Read more
Buyer
4th Jan 2023 (2 years ago)
J webster
We purchased our property through Keats and could not have been more pleased with the service provided. Our questions and queries were dealt with promptly and efficiently, both during viewings and throughout the conveyancing process, nothing was too much trouble. I would be confident to recommend Keats to anyone thinking of listing their property as the experience they provide to buyers is second to none in our experience. Sellers can be confident they are placing their property in good hands.... Read more
Buyer
3rd Jan 2023 (2 years ago)
P Sievwright
Keats provided a great service whilst selling the property. All staff were very helpful, clear and communicative. They advertised the property well and successfully found a suitable buyer relatively quickly. I would definitely recommend Keats estate agents to others.... Read more
Seller
21st Oct 2022 (2 years ago)
V reynolds
Very helpful and great contact from the agents. All very professional and lovely to deal with.... Read more
8th Oct 2022 (2 years ago)
S Ashgate
Suddenly sending unsolicited marketing emails to my personal email address. I never consented to this and have no idea where they got my details from.... Read more
10th Aug 2022 (2 years ago)
S Fleming
Very professional and "on it"... Read more
23rd Mar 2022 (2 years ago)
J Wreford
The team at Keats are professional and friendly - especially Molly and Libby. Any questions are always answered quickly! I would highly recommend Keats.... Read more
22nd Feb 2022 (2 years ago)
H Landels
Very helpful staff... Read more
26th Oct 2021 (3 years ago)
J Williams
Extremely helpful in responding to our every question as first time buyers. Went above and beyond to ensure completion took place. Would highly recommend!... Read more
Buyer
26th Sep 2021 (3 years ago)
S Gardener
Great service, great staff. Good honest advice - an agent you can trust!!... Read more
16th Sep 2021 (3 years ago)
A Flanders
Special thanks to Molly for her cheerful and calm manner... Read more
16th Sep 2021 (3 years ago)
L George
Relocating was a big step but Keats made finding the perfect new home easy and enjoyable.... Read more
19th Jul 2021 (3 years ago)
S Dahlen
The Sales team at Keats were professional and helpful. Any queries we had about the property were answered efficiently.... Read more
1st Jul 2021 (3 years ago)
L Dee
Mollie and Linda in the Lettings team have been very helpful arranging viewings and keeping in touch with us in our impossible search for our dream home- despite being so busy. Really appreciated and would recommend their service.... Read more
15th Apr 2021 (3 years ago)
A Flanders
Everyone at Keats has been a pleasure to deal with - especially in such a difficult market and prevailing COVID-19 conditions. I was incredibly impressed with their service from start to finish having been stung by other agents in the area dealing with Keats was a breath of fresh air. No job was too small for Molly who was excellent at communicating throughout the process.... Read more
15th Apr 2021 (3 years ago)
K Hopkins
Had such an easy experience with Molly from Keats, she stayed in contact with me and even made sure that the move was before I started back at work, which made my life so much easier and I really appreciated this. Very clear instructions throughout. Would definitely recommend to others... Read more
15th Apr 2021 (3 years ago)
O Shone
Superb service from Keats Letting, professional and responsive service from the get go with good communication - a smooth operation. Molly was proficient and friendly throughout the whole letting process, resulting in the team finding me an appropriate property. Would definitely recommend to a friend!... Read more
Tenant
15th Apr 2021 (3 years ago)
P Ibanez
Very good and efficient service. Molly was really friendly and helpful.... Read more
6th Mar 2021 (3 years ago)
A Henderson
Been using Keats for years now for our let properties. Always so helpful and quality of staff is 5 star! Would recommend to anyone!... Read more
Landlord
23rd Feb 2021 (3 years ago)
J Burrow
Molly was responsible for letting our maisonette. She was very professional, always responded quickly by email or text to all our questions and in the end found the right tenant for our property.
We cannot fault her and highly recommend Keats, without hesitation. Thank you, Molly.... Read more
Landlord
18th Aug 2020 (4 years ago)
J Brewer
My partner and I recently moved in to a rental property through Keats and we are extremely pleased with the service we received. From the start our agent was very responsive and very professional. In fact it took 2 weeks from the initial viewing of the property to move in date and all of our questions were answered same day. Would recommend to anyone looking to rent a home.... Read more
Tenant
16th Jul 2020 (4 years ago)
G Knight
Friendly and helpful... Read more
30th Dec 2019 (5 years ago)
D White
Phoned on a Friday first thing in the morning to arranged a viewing and spent 15 minutes on the phone giving all my details to be told they would call back to confirm. Now the following Thursday lunchtime and I have to find out via their website the property is now let and have no communication from them at all. Rubbish service... Read more
Tenant
12th Dec 2019 (5 years ago)
S Hassan
Staff always seem inconvenienced by your contact strangely. Maybe it was just me. But very professional, bureaucratically.... Read more
22nd Aug 2019 (5 years ago)
H Day
Friendly, helpful staff.... Read more
3rd May 2019 (5 years ago)
J Conner
Great service, and great staff.... Read more
21st Sep 2018 (6 years ago)
S robinson
I bought a property through Keats as an investment and then used their lettings team to rent it out on my behalf and I have never had any issues. They are always keen to help, no matter how big the task and are always on hand when I have any questions that need answering. I would highly recommend the company to anyone looking to buy, sell or rent. Top notch!... Read more
Seller
25th Oct 2017 (7 years ago)
T Guy
Brilliant all round! Good people for tenants and landlords. Very personalised, polite and friendly service.... Read more
10th Mar 2016 (8 years ago)
M Gillett
I don't normally write reviews but the treatment I received by this agent over nearly 5 years was appalling. Mostly small issues that turned big for the wrong reason and poor communication. The company has only the interest in justifying its fees. There are other agents in Haslemere and I would certainly recommend seeing them all before you choose..... Read more
13th May 2015 (9 years ago)