M A.
Huge thanks to Ashleigh who has been very helpful from the first day of our viewing until our final viewing. Very engaging and supportive to our requests or queries. Thank you so much too to Ellyse and Alisha for being very responsive all throughout the process. All the best to your team ??... Read more
18th Oct 2024 (8 mo. ago)
B Joshi
Avoid this agent..had a viewing booked they called and cancelled, arranged it for next day, went to the property a bit early streight after school run and long day at work..no one turned up past the appointment time, on calling the office a girl on reception said the lady is running 15 to 20 minutes late, waited there with my daughter for more 20 minutes no one came to show the property or not even received a curtesy call. Went to see a property in NE3, KENTON AREA.... Read more
2nd Jul 2024 (1 year ago)
K Campbell
I emailed regarding a property and they never responded..... Read more
20th Sep 2023 (1 year ago)
J Frazer
Very nice, pleasant and very helpful... Read more
17th Aug 2023 (1 year ago)
S Khan
Highly recommended. Always helpful especially Ashleigh & Ellyse. Prompt email responses. Amazing experience with them.... Read more
4th Jul 2023 (2 years ago)
I Le

????????????????????Absolutely shocking and awful service! Please avoid this Estate Agents - but if you are an existing purchaser make sure you ask for a PROOF confirming they have all relevant paperwork to put a property for sale to avoid delays when offer is accepted.
We've been trying to buy a house for 6 months and we was lied to. Our offer was accepted the next day after viewing. We were told that we are in a good position because we are a first time buyers and a house is chain free and seller was looking to sell 'fast'.
Following week after offer was accepted they called us to say that the seller had a much higher offer and unless we can offer more for now our offer has been rejected. We couldn't believe it I started to question how this is even possible is this even within the law? They then said that they will speak to the seller and let us know. They then called few minutes later to say that they seller will have a think and that they will get back to us. They called next day to say that our offer has been accepted (I was surprised that seller decided to choose 'lower offer' over "much higher offer).
Any way we supplied everything within days to Estate Agents and Solicitors of course and got a mortgage offer within 3 weeks however we've never seen a copy of memorandum of sale (that supposed to be send by Estate agents to our Solicitors and us). Everything was kept a secret. We were not aware who was sellers Solicitors until we've found out ourselves. We was ignored when asking Mckale for help when things were taking long. Calls been never returned. Only reply from Mckale Estates for one email was that - THEY ONLY PUT A PROPERTY ON THE MARKET (that's their only job). I was shocked how rude and unprofessional this response was. I personally went to the agency to ask if there was a problem with this property hence why no Contact Pack was received etc (this was almost 4 months after sale was agreed and mortgage was in place). I was assured that theres is nothing we should be worried about. Long story short. Please be careful this Estate Agents are not professional. Staff at McKale is very unhelpful, unprofessional and not welcoming at all. Advertising themselves as family business but when you walk in to the place and a girl is too busy being on her phone (not talking to a client). I wonder how they sleep at night. PLEASE AVOID ????????????????????????????????????????
Avoid a house on West Avenue! It's been on the Market well over a 1.5year (possibly longer). We have been lied by McKale that it will be easy transaction as we were first time buyers and the house is with no chain. We've made an offer in March 2022. Purchase never finalised as there is a land registry issue (McKale was and is aware of).This property is still listed for sale. Hope noone will experience what we have with this Estate Agents. We were assured by them that this is a long process until our mortgage offer expired.... Read more
Buyer
10th Jun 2023 (2 years ago)
R Mcdonald
Mckale Estate agents have been extremely helpful! I want to thank ellyse in particular! She was very involved in the process of buying my first home. Highly recommended
Thanks Rochelle... Read more
Buyer
30th Mar 2023 (2 years ago)
A broadhurst
McKale staff were extremely helpful, providing a friendly and efficient service... Read more
29th Oct 2022 (2 years ago)
A Senior
We have been renting our flat through McKale Estates for over 3 years now and have always found their staff and service to be first class. Any repairs that need attending to are always carried out within a couple of days and routine servicing is done on time. All in all, I cannot find anything to complain about.... Read more
Tenant
28th Oct 2022 (2 years ago)
D Mason
I would recommend Mckale Estate agents to anybody. They have been very efficient and helpful with our rental property. They do all of the necessary checks and make sure you get a good tenant. Dennis Mason... Read more
Landlord
28th Oct 2022 (2 years ago)
A khan
Great , Estate Agent, Marvellous staff, professional and efficient services. Their the best one I have dealt with in Newcastle and marylin mckales have been exceptional with me! in fact as a buyer my mortgage application was delayed but Marylin mckales showed patient behaviour and encourage me to complete the process as soon as possible. They are Helpful, friendly and they provide fab quality service and fab homes. I would highly recommend Marilyn Mckales.... Read more
Buyer
28th Oct 2022 (2 years ago)
L Tierney
A great Team , help every way that they can.
I would not use any other Agents.
I am made to feel safe with my property’s in their hands, this is so important.
So A 5?? From me ????... Read more
Landlord
28th Oct 2022 (2 years ago)
N Rasouli
Great letting agents/landlord, fab staff, professional and efficient services....compared to previous letting agents their the best one iv dealt with in westerhope and marylin mckales have been exceptional with us! We rented for 4yrs and were very happy with our rented home and marilyn mckales, we were finally able to buy our own home which was the only reason we moved out. They are Helpful, friendly and they provide fab quality service and fab homes. If anything needed repaired i rang Marilyn mckales and they were always helpful and sent RS services to fix things ...had a great experience with them & i would highly recommend Marilyn Mckales :)... Read more
Tenant
2nd Jul 2022 (3 years ago)
M Leavey
Very professional .... Read more
2nd Mar 2022 (3 years ago)
A Jose
Used this company for about a year now very efficient, very friendly, highly recommend them.... Read more
15th Nov 2021 (3 years ago)
A Explora)
Quite helpful and reliable estate management company.... Read more
7th Nov 2021 (3 years ago)
M Wilson
Excellent friendly well presented knowledgeable staff, many thanks for your help.... Read more
15th Aug 2021 (3 years ago)
A Potts
Always keeping me very up to date on new available properties... Read more
26th May 2021 (4 years ago)
L Narey
They couldn't be more helpfull. Excellent service and used them twice now. Very happy and would highly recommend. Lynne... Read more
24th Nov 2019 (5 years ago)
J Hardman
Came to value our home to sell, was unhelpful, negative and rude. No constructive feedback given. Never got back in touch with details as promised. Very unprofessional.... Read more
Seller
16th Jun 2019 (6 years ago)