M Carr
Absolute joke of a company!
They claim to be a 5 star builder but a 5 star builders do not hide behind NHBC, that is for companies that are below par, instead it sets standards.
We have been lied too, asked to forge our NHBC scoring as its will effect the value’ if we don’t score 5 stars, item removed/stolen from the house to only be returned once the police were involved. Walls are paper thin and you can hear people using the bathrooms upstairs while downstairs due to the lack of sound protection around a wet room, insulation issues as one bedroom is still not able to keep heat - again nothing! The quality of rectifications that have been done are below par and it feels like they add 10 years onto the house. We have had regional managers in who say to your face it is unacceptable, yet as soon as they leave we are told they are doing nothing.
Customer services is poor, very difficult to escalate issues, even when you do they fall on deaf ears. I have even emailed The owner to come around and have a look himself to no avail. We were told about how particular he was in terms of quality while buying, so much so that he ripped a show home down and asked them to restart, I can probably guess that this was just sales patter.
I hate to say it but, very quick to take your money and nearly 2 years later we still have defects with no light at the end of the tunnel!... Read more
2nd Oct 2019 (5 years ago)
A Demir
Good area nice home... Read more
6th Jul 2019 (5 years ago)
D Dent
Lovely Division of new homes... Read more
26th Jun 2019 (5 years ago)
S taylor
Story homes build absolutely rubbish quality take it from me first hand as I have the unfortunate experience of buying one 230 faults ! And not snaggs year and a half we have lived in the house and still a very long list of faults from day one that have not been put right ! You will get promised the best of quality! And the best customer service well that is not what we got very very poor ???? total rubbish house builder avoid avoid avoid... Read more
Buyer
30th Nov 2018 (6 years ago)
A Carter
Lovely homes... Read more
5th Feb 2018 (6 years ago)
S taylor
Story homes build absolutely rubbish quality take it from me first hand as I have the unfortunate experience of buying one 230 faults ! And not snaggs year and a half we have lived in the house and still a very long list of faults from day one that have not been put right ! You will get promised the best of quality! And the best customer service well that is not what we got very very poor ????... Read more
Buyer
17th Jan 2018 (6 years ago)
P Scullion
New homes looking very nice. Up and coming place.... Read more
10th Sep 2017 (7 years ago)
K Mason
Great looking properties. A number of show homes to look round and no hassle fron sales staff.... Read more
18th Jul 2017 (7 years ago)
C Barton
Good area however I was very disappointed with the build quality of the Miller homes ... Read more
19th Feb 2017 (7 years ago)
Y Shek
Nice area to live. ... Read more
12th Feb 2017 (7 years ago)