L Gibson
Faith was super helpful throughout the whole process, always answering queries quickly and chasing up anything needed. Thanks so much for your help Faith.... Read more
17th Aug 2024 (22 weeks ago)
L Mclnnes
Friendly, caring, professional agent to work with, highly recommend.... Read more
11th Aug 2024 (23 weeks ago)
A Miley
Had a fantastic viewing with Faith, she was friendly, approachable and knowledgeable, she helped us to get the best from the viewing and offered helpful suggestions to help the property work for us. We would definitely recommend her to anyone. She was a joy. Nichola in the office also gave us a five star service, very friendly and helpful, she made us feel special, I’m sure she does that for all her clients. Thank you to both .... Read more
16th Nov 2023 (1 year ago)
M Jeffels
Huge support, guidance and advice from all at the Forest Hall branch. Selling for my father we had an idea of what we wanted price wise and had quite a few viewing without any offers. They were happy to continue with our price but were very upfront and stated that the feedback was it was too high a price and to evaluate it if we could, we took their advice and an offer came within weeks and sold straight away. So pleased we took their advice very professional honest and upfront. Thank you all... Read more
Seller
9th Nov 2023 (1 year ago)
V Gkioka
I had a great experience with Faith from the Forest Hall branch on my first viewing! She was so helpful and happy to show us around the property! The customer service from the office was excellent. Any questions or doubts I had were answered immediately by Faith!
Thank you so much!... Read more
7th Sep 2023 (1 year ago)
B Richardson
RMS Forest Hall have recently handled the sale of a property for me. The process went very swiftly and smoothly, from valuation to eventual purchase offer. All members of staff were very professional, helpful and friendly and I would highly recommend this branch.... Read more
Seller
11th Jun 2023 (1 year ago)
D Heseltine
They did not bother to show up to the viewing, did not contact us about this and do not answer their phone.... Read more
1st Jun 2023 (1 year ago)
D scullion
Very friendly staff, a pleasure to walk in and see them again,everyone on point and proactive,many thanks for your help,AND my settling in gift,from RSM, excellent pressie,great idea.... Read more
11th May 2023 (1 year ago)
S Smyth
Hi, just had a viewing with Faith. Absolutely fantastic, she was very knowledgeable, courteous and polite. Highly recommend using this agent.... Read more
4th May 2023 (1 year ago)
B Fenwick
Rook Mathews Forest hall are very professional and polite, Carla took care of everything even t he e viewing. I would highly recommend them.... Read more
5th Apr 2023 (1 year ago)
J Noon
Slow in responding. Poor communication. Unhelpful staff. Property now with another estate agent.... Read more
14th Mar 2023 (1 year ago)
Great communication and advice and very helpful and friendly ... Read more
Seller
16th Nov 2022 (2 years ago)
J ford
A big thank you to all staff at RMS Forest Hall.
They dealt with our sale very professionally and were always available for sale progress.
Thanks again! ????... Read more
Seller
26th Apr 2022 (2 years ago)
J Legind
After my offer was accepted RMS did absolutely nothing to help in the sale process, three times letting me down when they had agreed to meet at the property with the keys to allow for tradesmen to give quotes or inspect the property.
Fortunately there was no chain, but this was the only thing that saved the sale as the process could have easily fallen apart due to their incompetence and inability to turn up when agreed. I'd absolutely recommend using anyone else before RMS.... Read more
Buyer
1st Apr 2022 (2 years ago)
J Boyes
Sale went smoothly. Dealt with Erin the majority of the time, she was helpful and professional at all times. Thank you... Read more
Seller
30th Jun 2021 (3 years ago)
P luap
The staff & especially Erin Blyth went the extra mile to help us sell & buy our new house during COVID .I can’t imagine anyone being able to top this team - Well done & a big thanks to you all Xx... Read more
Seller
16th Jun 2021 (3 years ago)
K Gorczynska
RMS in Forest Hall has been great during the sale of my house. I really appreciated clear communication and how helpful everyone were, especially David. This was during covid time as well. I would use that agency again :)... Read more
Seller
18th Aug 2020 (4 years ago)
A Parker
Have had a great experience selling our house with RMS. David looked after our sale so well and made sure we got the best outcome possible. Very attentive and organised. Highly recommend... Read more
Seller
27th Jul 2020 (4 years ago)
M Bowman
I have used Rook Matthew Sayers in both the rental and sales capacity. I have found that they go the extra mile, in particular, David Manchin, who has been extremely helpful in resolving any issues that arose during the sale of my property. I would definitely recommend Rook Matthews Sayer.... Read more
Seller
10th Mar 2020 (4 years ago)
A McCool
Would not recommend!!... Read more
3rd Feb 2020 (4 years ago)
K James
We have used RMS for the first time and we were delighted with the service. We would like to say a massive thank you to Heather Norris from RMS in Forest Hall who is the most amazing, helpful and professional individual and whose great expertise and knowledge helped us through the process of buying the house. We would definitely recommend RMS! We will be back! Thank you Heather! :)... Read more
Buyer
16th Sep 2019 (5 years ago)
B Pickard
This was the first time we used Rook Matthews Sayer and were very impressed by the service. I've never known an estate agent work so hard for their money. They were involved with both the sale and purchase of our new property. Their knowledge and advice was first class. They also constantly chased up all parties and solicitors involved and this helped the sale and purchase go quicker and more smoothly. It also took a lot of stress off us. Thank you to the team at Forest Hall. David, Vicki, Heather and Dionne.... Read more
Seller
8th Sep 2019 (5 years ago)
D Wilkinson
Lovely staff, excellent communication and have been a pleasure to deal with during the purchase of my new home... Read more
Buyer
9th Aug 2019 (5 years ago)
Tara
Excellent service from David and the team in Forest Hall. Friendly, helpful and a laugh! Highly recommend.... Read more
17th May 2019 (5 years ago)
A Keith
Thank you David and the team. Highly professional, excellent communication and overall superb service!!... Read more
26th Apr 2019 (5 years ago)
N M
I have used Rook Matthews Sayer, Forest Hall, since buying my first house back in 1992 to present day. I have sold and rented property through this company too. Although the staff may have changed over the years I have still received excellent service. Timely responses, being kept up to date, along with help and advice. We've also had a few giggles along the way too. I have spoken or been in contact with all members of the current team and they've all been so friendly and helpful, especially David. A big thank you to you all. Highly recommend... Read more
Seller
14th Apr 2019 (5 years ago)
C Darling
David Machin, thank you so much for all of your solid advice and help. You really went above and beyond in helping my son and I find a home. Thank you so much. We wish you all the very best in all your endeavour for the future!... Read more
Buyer
5th Apr 2019 (5 years ago)
L Embleton
Choosing an estate agent can be a difficult task , entrusting people to help you to sell your family home .
Rook Matthews ticked all the right boxes from the start , to the initial greeting when entering the office , the courtesy call the next day to confirm the appointment and the well presented evaluation with a sellers pack brimming with information . Well done on a very professional and friendly approach .... Read more
Seller
16th Mar 2019 (5 years ago)
C Lewars
David and his team are fantastic, they’ve helped me every step of the way, keeping me calm as things didnt go as planned and keeping in touch with how my chain was going ringing solicitors and other agents as things progressed
Ive now sold 4 homes with Rook Matthews Sayer and wouldn’t go anywhere else they are renowned in Forest Hall for excellent service
My last 2 homes were sold within 2 weeks, brilliant!... Read more
Seller
14th Mar 2019 (5 years ago)
A Iter
I've used RMS many times. Always had good service. Staff very friendly and helpful... Read more
3rd Feb 2019 (5 years ago)
M Munir
An absolute rude and disgusting man, David Machin. Non professional and aggressive. Would never ever go back.... Read more
15th Jan 2019 (6 years ago)
D P
RMS were the sellers agent in a recent transaction and I have to say at times David was better than our own agent! Communication was prompt and friendly and we always knew what was happening, made the process so much easier! Thank you!... Read more
Buyer
2nd Jan 2019 (6 years ago)
M Tickner
Everytime I have a property for sale, Rook Matthews Sayer are my first and only call to an Estate Agent in Forest Hall. They are all very professional, from Vicky with the valuation and photographs, Pat with the viewings and David and his team with his negotiations. Keep up the good work... Read more
Seller
2nd Dec 2018 (6 years ago)
C coates
David Machin has been very efficient and professional when I bought my house from Rook Matthew Sayer Estate agents.
When the property was ready for the rental market he explained everything and all the services required to ensure there will be no issues and take control and everything for me.
I will continue to use Rook Matthew Sayer Estate agents for many years and deal directly to David and I recommend you do too.... Read more
Landlord
9th Nov 2018 (6 years ago)
R Mac
I have just used RMS (foresthall) to sell my property. Vicky came out on the Wednesday, Marketed the property on the Thursday and we had an offer on the Friday.
Could not have asked for a better service. They kept me up to date all the way and were very helpful whenever I needed to ask a question.
Thank you very much to David and his team, I have no hesitation in recommending RMS and the Foresthall team!... Read more
Seller
31st Oct 2018 (6 years ago)
L Allwood
What a fantastic team Rook Matthews Sayers have at Forest Hall. They are brilliant, took the time to listen to us and understand our needs.
Throughout what is supposed to be a stressful process, they kept us informed at every step of the way providing very helpful advice and the truth.
I will be highly recommending the Forest Hall branch.
Thank you to the whole team, you’re all stars.... Read more
14th Jul 2018 (6 years ago)
S Bennett
Vicki did a great job of valuing and photographing our home. Her advice was very realistic and easy to follow, David handled our sale and purchase with efficiency and kindness and Neil gave us comprehensive mortgage advice and helped us throughout. I'd definitely recommend RMS.... Read more
Seller
5th Jun 2018 (6 years ago)
J Bradley
Friendly staff. Great service.... Read more
29th May 2018 (6 years ago)
J Smith
I would highly recommend the forest hall team, vicki came out and gave a very realistic valuation and good knowledge of the area and the after sales team handled my sale very quickly and efficiently. I will definately recommend them.... Read more
Seller
25th Mar 2018 (6 years ago)
L gray
David Machin was so helpful, friendly and knowledgeable. He was available from start to end of our purchase and sorted many problems along the way. It has been a pleasure doing business with Rook Matthew Sayer and I am certainly going to recommend them.... Read more
Buyer
27th Feb 2018 (6 years ago)
M Fleming
Everything went very smoothly with RMS from the initial valuation through to the completed selling and in the middle of winter when traditionally houses are more difficult to sell. We had many enquiries and potential buyers to choose from.... Read more
Seller
26th Feb 2018 (6 years ago)
W McGregor
All of the staff at the RMS Forest Hall branch are very friendly and helpful. David Machin has been our main contact and throughout all dealings with him he has responded promptly and with great enthusiasm. We bought a house through David and he ensured that the transaction ran like clockwork keeping us appraised of progress in a timely manner. We then rented the property through David several times and he found us tenants very quickly. I would highly recommend David and the whole team at RMS Forest Hall for providing a first class professional service.... Read more
23rd Feb 2018 (6 years ago)
S Ridley
David Machin was employed by my seller but it actually felt like he worked for me. He kept me informed of every stage of buying my new home. He was friendly approachable and professional. David answered all of my questions and promptly followed things up for me and got back to me . He worked closely with my Estate Agent who was also very good and always ensured that I fully understood what was happening in our "chain" I would highly recommend Rook Matthew Sayers for honest unbiased advice and very professional service. Thank you for all your help...you made it all quite a smooth and stress free process.... Read more
Buyer
22nd Feb 2018 (6 years ago)
H Harrington
Rubbish... Read more
19th Feb 2017 (7 years ago)