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- Minors & Brady - Dereham
Minors & Brady - Dereham
Opens tomorrow at 9:00am
9a Market Place, Dereham, NR19 2AW
Multi award winning estate agency, with multi office coverage across the region. Gold winners for the best Estate Agency in the East of England, and Third place for the best Estate Agency in the U.K
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 3:00pm
- Sunday Closed
View all details
Accreditations
Minors & Brady - Dereham Reviews (442)
Have you used this agent?
93%
2%
0%
1%
2%
Anonymous Homeseller
We chose Minors and Brady after the valuer did a good talk, which we unfortunately fell for! When the valuer suggested we market our property at between £410,000 to £425,000, which we thought was over priced and told him why. As we wanted a quickish sale we suggested that it be marketed for overs in excess of £395,000, the valuer said they would have no problems selling at this price. He said they had their own staff who would do the viewings and someone would be in contact with us to pop round and see the property so they knew what they were selling. We made it quite clear that we only wanted viewings from purchasers who were on the market after having time wasters last time we sold our property, even someone making a viewing appointment as they wanted to see our kitchen island! We said that we were going away for 3 weeks and did not want the house on the market whilst we were away so we would only be signing up with them for 8 weeks. As the valuer had told us they would have no problem selling at our suggested price then 8 weeks wouldn’t be a problem.
We noticed a few days later that instead of signing us up for 8 weeks, as agreed, he had signed us up for 20 weeks, which he didn’t tell us about. However after contacting Minors and Brady they were happy to drop this to two months, as agreed before we signed up.
I had plenty of updates from GetAgent but didn’t hear anything from Minors and Brady for the first few weeks. When I rang their office regarding the contract tie in date, I was told how many clicks etc our property had received and he would email the information over, which I never received.
Four weeks later we had no one contact us about arranging to come round and see the property so they could see what they were selling, as we were told would happen and still not had one viewing. We had a call from the agents suggesting we drop to offers in between £375,000 and £400,000; so the price had been dropped by £50,000 from their initial suggested valuation in a month despite the valuer saying they would have no problems selling our property at the suggested price!
After 5 weeks we received a call to arrange a viewing, I asked what the purchasers situation was, and he asked what I meant, when he was fully aware of what I meant. I said what is the purchasers status. I could tell I was just about to be fed a load of lies by his stuttering. He said let me get his information up on the system. After waiting, he told me where the purchaser lived and said he was on the market. I said I couldn’t do the day he suggested due to furniture being delivered but could do any other day, but pointed out as he hadn’t sold there was no rush. He said that there was a rush as the purchaser was having lots of viewings and lots of viewings booked in so it looks like he will sell over the next few days. I arranged a date a couple of days later. He also asked if I was happy to do the viewing, despite being told initially that they had dedicated staff to carry out the viewings, but as I was keen to have a viewing I agreed to do it.
I was very dubious about the information I had been led to believe so checked the details on Rightmove to discover that there was not any properties for sale on the road he had given me.
I emailed the manager, who I had to chase for a response, who confirmed that I had been lied to, as I suspected, the purchaser didn’t have his property on the market so he didn’t have a lot of viewings booked in, which is probably why Minors and Brady staff didn’t want to waste their time travelling to me to carry out the viewing but was quite happy for me to waste my time to carry out the valuation.
Unfortunately we have not had a good experience with Minors and Brady. What was promised has never materialised and having a member of staff quite blatantly lie to us is totally unacceptable. Even after bringing this to the managers attention I have received no response, so he obviously thinks it is acceptable for members of his staff to lie! Under the circumstances I would not recommend Minor's and Brady
26th Sep 2024 (10 weeks ago)
B Arnold
Alfie was fantastic and extremely helpful and knowledgeable.
3rd Sep 2024 (13 weeks ago)
R Holden
We were shown round a property today by Sam, who was absolutely fantastic from start to finish. He was professional, personable and helpful and we just want to say a huge thank you! Sam you are an asset to your team!
28th Aug 2024 (14 weeks ago)
Anonymous Homeseller
Very enthusiastic
Advertising good including projection of how a room looks when actual room empty. So realistic neighbour thought we had furnished it.
13th Jul 2024 (20 weeks ago)
Anonymous Homeseller
From the first valuation chat Minors and Brady showed they were dedicated to maximising the selling points of our house and using them to secure a buyer. They demonstrated excellent market knowledge and convinced us we were in safe hands.
12th Jul 2024 (20 weeks ago)
Anonymous Home Buyer
Very slow to respond and held back information I requested
21st May 2024 (6 mo. ago)
H Balloon
Poor coordination. Drove from NW London for a viewing to be called an hour before to cancel the appt because they couldn't get anyone there due to a broken down vehicle. I know these things happen, but they seemed to not have cared. Lucky we hadn't booked a day off specifically for it; could we do it in a few weeks time was the suggestion... not risking it again.
12th Apr 2024 (7 mo. ago)
A Mitchell
Just to say how happy we were with Megan who showed us around a couple of properties for sale. She was very helpful, enthusiastic and we didn't feel rushed.
24th Mar 2024 (8 mo. ago)
A Paling
Megan was kind enough to show us around a property today . She was very friendly , helpful and full of knowledge . Every question we had Megan could answer . We believe she is an asset to her team at minors & Brady .
23rd Mar 2024 (8 mo. ago)
J Barden
Mia has done a fantastic job on the write up and photographs for my property. She is very polite and helpful.
20th Mar 2024 (8 mo. ago)
C laidlaw
Great viewing in Dereham with Megan. Lovely property and Megan was very friendly and helpful. Chris & Kathy
19th Mar 2024 (8 mo. ago)
S Daynes
I would like to say I have had some really good viewings with Louis from the Dereham branch, he is very informative, polite and well mannered, he is also competent, well dressed and spoken, Louis doesn't rush you and any questions he can't answer himself he finds out from someone that can.
18th Mar 2024 (8 mo. ago)
J Campey
Our experience with Minors and Brady estate agents has been nothing short of excellent. From the initial valuation, through the viewing process and through to sale progression, we found them to be both professional, and proactive.
A special mention must be made of Nagilla Santos who was instrumental in guiding us through the ups and downs of progressing the sale. We found her to be both professional and polite, and she kept us informed through every stage of the sales process.
We highly recommend Minors and Brady estate agents and would not hesitate in using them again in the future.
11th Mar 2024 (8 mo. ago)
I Knight
Myself and my partner want to thank those at M&B for their support and hard work in helping us find and secure our first home. We wanted to extend our heartfelt gratitude in particular to Kyle. He has gone above and beyond for us and his guidance and knowledge has been unmatched. Alongside this, the customer service provided has been impeccable. The phone is always answered within two rings, nothing is ever too much of an ask and the communication is top tier. As we all know, buying a home can be incredibly stressful. Rest assured, those at Minors & Brady will alleviate any concerns and make buying your home a positive experience. Thanks again, Kyle!
6th Mar 2024 (8 mo. ago)
K Richardson
Mia has been really helpful and nothing is too much trouble.
6th Mar 2024 (8 mo. ago)
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More Minors & Brady branches
- Minors & Brady 14.71 mi away
- Minors & Brady - Wroxham 19.95 mi away
- Minors & Brady - Caister-On-Sea 33.14 mi away
- Minors & Brady - Lowestoft 37.07 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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