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- Nicholas Humphreys - Burton-on-Trent
Nicholas Humphreys - Burton-on-Trent
Opens Monday at 9:00am
138 High Street, Abbey Arcade, DE14 1HN
Established for over 20 years, with Unique Marketing, Including True Video Tours Loaded to Facebook & Rightmove.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Nicholas Humphreys - Burton-on-Trent Reviews (169)
Have you used this agent?
74%
5%
2%
1%
18%
Anonymous Homeseller
Within three weeks of estimating the value of the property it was sstc.
7th Jul 2024 (20 days ago)
N Akumanyi
Tenants are being charged for cleaners to come over and clean the house but its being six months till now
The cleaner has not come over yet
Only one Tenants does the cleaning but the rest care less.
I've been calling the agency for the cleaner they keep on telling lies that the cleaner will come on weekends but she had never come till now
Sometimes the shower in the house doesn't work and it will take about 3 days before fixed.
So this shows that most of the agencies service is poor
The only good thing I've realised is their calling service
Whenever you call the office they respond as soon as possible but with the rest service Tenant seek they don't provide.
29th Jun 2024 (28 days ago)
S Bell
Boilers left broken for 5 weeks in Winter, 5 weeks to replace a broken washing machine, a bedroom window that's been broken for over 3 months.
Tried to charge me for using the carpark after 2 weeks, started showing prospective tenants my room without permission after 2 weeks.
This is an agency that care only about money. Many tenants know exactly how many months are left on their agreement because they leave as soon as they can.
I advise extreme caution when dealing with these people. Sign the shortest contract you can, only if you have no other choice.
20th Jun 2024 (5 weeks ago)
S gage
Please, please do not use this company!!!
TL;DR
Did not respond to emails for weeks or months only to be extremely obnoxious and unhelpful
Did not take monthly meter readings as promised despite being a 1 min walk from my apartment, causing me to pay 2-3x the actual amount due / month
-ignored a persistent mould problem in the building (and then blamed me upon move out)
-improperly inserted windows, broken boiler, broken hob, leaky tap, and improperly fitted key were not addressed until I literally had to go into the office and demand they fix it after ignoring my emails for 6 weeks
They are the most useless bunch of idiots I've ever had the displeasure of dealing with.
They don't respond to complaints. Accuse you of damaging the property without evidence. When you do manage, after months of complaints, for them to do something, everything is absolutely minimal.
Replys to emials would come weeks later if not months with a highly dismisive tone. They couldn't even be bothered to take the meter reading once a month for my bills. Bare in mind thier office is less than a minute walk from my appartment. I can not state enough how unpleasant it was to deal with these people. Customer service is rude and dismissive.
The apartment was effectively a peatry dish of black mould, which i complained about many times just to be ignored. At the end of my tenancy, they made up several false complaints and also tried to lie about the agreement to avoid paying back the deposit. It is an absolutely despicable, nasty, and frankly, an uttaly pathetic business.
These people genuinely caused me great personal stress. Stay clear and find someone else for property services. A group of chimpanzees could do a better job.
16th Jun 2024 (6 weeks ago)
T Marinucci
The worst estate agents around. Please, please avoid at all costs.
-did not take monthly meter readings as promised despite being a 1 min walk from my apartment causing me to pay 2-3x the actual amount due / month
-ignored a persistent mould problem in the building (and then blamed me upon move out)
-improperly inserted windows, broken boiler, broken hob, leaky tap, and improperly fitted key were not addressed until I literally had to go into the office and demand they fix it after ignoring my emails for 6 weeks
And so, so much more.
If you want a comfortable, stress free moving and living experience, look literally anywhere else.
16th Jun 2024 (6 weeks ago)
N Masakorala
Very good customer service. I could rent a place from Sri Lanka even before my arrival and the room I rented was exactly as photos showed. I was very happy as I could settle from day one itself. Stephanie was really helpful in arranging everything and facilitating a smooth transition.
10th Jun 2024 (7 weeks ago)
T Gregory
Ashleigh S has been so helpful with any queries I've had, goes out of her way to try and resolve situations and is really understanding and compassionate. What a great property manager!
1st May 2024 (12 weeks ago)
W Russell
???????????????????????????? The rooms been empty for 3 months since you evicted me on a section 21. Pmsl I paid rent now you get nothing. Karma is sweet.
25th Apr 2024 (13 weeks ago)
R Muresu
Letting staff are highly professional with excellent communication. Thank you!
22nd Apr 2024 (14 weeks ago)
J mack
Dealing with Stephanie in lBurton lettings..
She has been very helpful, professional and patient.
27th Mar 2024 (17 weeks ago)
R Lunn
Great service, quick, reassuring, helpful, informative and personable. Moving is stressful enough but the people at the Burton branch allieviated that trepidation considerably. Thanks to Jackie, Deborah, Kelly, Eileen, keep being excellent!
26th Mar 2024 (18 weeks ago)
P Robinson
Very helpful, professional and friendly, helped us find the perfect home and answered all questions we had.
25th Mar 2024 (18 weeks ago)
D Crawforth
We have worked with Humphreys for a number of years and they are consistently provide a service that is diligent and efficient. When a tenant recently decided to move, they found a new tenant immediately and made the transition incredibly smooth and painless.
15th Mar 2024 (19 weeks ago)
J Tychmanowicz
I am very pleased with the service I receiving from NH, especially AMBER DAKIN, who answered all my questions within depth explanations, ensuring I fully understood what I was doing and why it was necessary. Her professionalism (thoughtful and empathetic manners) allowed me to have minimal worries during an important and stressful time (I am looking for the new place for me and my son after 20 years living in London) Amber is very helpful, she took the time to truly comprehend what I am looking for in a rental property. Her work is contributing to the company's overall success. I would recommend NH for all rental needs.
Joanna Tychmanowicz (London)
14th Mar 2024 (19 weeks ago)
J Calpe
Excellent and very accomodating Agent
Her dedication, professionalism, and commitment to provide outstanding service truly set her apart. I would highly recommend Amber to anyone in need of a reliable and accommodating agent who goes the extra mile to ensure client satisfaction.
14th Mar 2024 (19 weeks ago)
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More Nicholas Humphreys branches
- Nicholas Humphreys - Derby 10.50 mi away
- Nicholas Humphreys - Loughborough 17.85 mi away
- Nicholas Humphreys - Nottingham 21.65 mi away
- Nicholas Humphreys - Nottingham - Sales 21.65 mi away
- Barkers - Leicester (Queens Road) 25.01 mi away
- Nicholas Humphreys - Birmingham 25.32 mi away
- Nicholas Humphreys - Stoke-On-Trent 27.23 mi away
- Nicholas Humphreys - Sheffield 39.87 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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