T Kabbara
Excellent and smooth process to go through rent. William is professional and kind in all his communications with me.... Read more
Tenant
14th Nov 2024 (13 weeks ago)
J tindugan
Been with Nicholas Humphreys over a year now. Done my transactions with David Pike from the start. Extremely happy with his professionalism, indeed an asset to the team. Kudos!... Read more
4th Nov 2024 (15 weeks ago)
H Hathaway
Excellent experience with this company and their staff. I had a viewing with Will who was professional and helpful throughout the whole experience. Would recommend!... Read more
24th Oct 2024 (16 weeks ago)
M Lavender
Recently viewed a property at Cromwell Street with my stepson. Met Shelley on site, she was on time and a breath of fresh air. Really upbeat, knowledgable of the property and surrounding areas and was happy to answer all the questions we had. She definitely put us at ease that this was the right property and we will be securing the premises. Thankyou for the fabulous service.... Read more
23rd Oct 2024 (16 weeks ago)
J Sharp
I did a viewing with David and Will at a 12 bedroom house. I was contacted quickly after submitting an application for a viewing the following day, the house was extremely nice but just slightly out of budget in the end. I will be looking at other houses with Nicholas Humphreys going forward. Thanks.... Read more
23rd Oct 2024 (16 weeks ago)
L Mirza

08/10/2024:
Further update to my last review 5 years ago.
I can highly recommend Nicholas Humphreys, Nottingham branch, especially Shelley.
She continues to help me with my property, and my fathers too, being proactive in making sure we are one step ahead with any potential repairs, so as not to impact the students too.
Thanks Shelley ????
Update to my previous review - Shelley has recently joined the team and now manages my property, she has hit the ground running. She keeps me in the loop with regards to works to go on at the house, as well as with the tenants. She liaises with people in the trade for the best quote for me.
Really happy she is on the board - Thanks Shelley :)
Nicholas Humphreys in Nottingham have looked after two properties for me since they 2013, and I have to say that starting from the top, Jonathan Macdonald through to Will Young, they are a brilliant team. Always responsive to not only my requests, but also the tenants they look after. Thank you guys :D... Read more
Landlord
8th Oct 2024 (18 weeks ago)
P Hodgkinson
this is the first time I've been involved with this letting agent,
I was to fit a kitchen arranged by them. Shelley was my go to person,
on our initial on site meeting
I found Shelley extremely helpful in the planning, and easy to talk to.
As the work progressed I needed some questions answered, I was impressed at the speed of my returned calls and messages, even out of office hours seemed to pose no problem at all.
The work is now complete and would like to personally thank Shelley for all her help in making this a pleasant experience.
kind regards Paul.... Read more
7th Oct 2024 (19 weeks ago)
Salman
useless... Read more
1st Oct 2024 (19 weeks ago)
A
William Young was incredibly patient in answering all our questions and always responded promptly. William's professionalism played a key role in our decision to choose this property.... Read more
21st Sep 2024 (21 weeks ago)
Rx2HD
Kevin was really helpful throughout the process... Read more
13th Sep 2024 (22 weeks ago)
C Bennett
One of the most reassuring and helpful letting teams in notts - thank you all!... Read more
Landlord
10th Sep 2024 (22 weeks ago)
S Cooper
List flat shares as one bedroom properties on Rightmove... Read more
5th Sep 2024 (23 weeks ago)
M Smith
Our new student house with Nicholas Humphreys had a fair amount of dust, cobwebs, and a previous tentants sock. After consulting this with the agency, they told us the house was 'completely habitable'. This seemed as though they were disregarding the situation. Responses from them have been taking longer than 10 days, with follow up emails needed to get a response.
EDIT: After 27 days from the initial email, our issue was resolved swiftly by another team member, who sent a clear and satisfactory update on the changes made.
It seems that the lack of communication was the main issue.... Read more
Tenant
2nd Sep 2024 (24 weeks ago)
A Smith
Absolutely useless. Do not rent from these people... Read more
Tenant
23rd Aug 2024 (25 weeks ago)
E copley
Extremely wonderful agency. Very easy and there to answer any questions that you may have. Also very understanding and I couldn’t recommend a better company to go with if you’re wanting to rent a property!!... Read more
Tenant
13th Aug 2024 (6 mo. ago)
David
The whole experience was incredibly smooth. I am about to rent a student property with N. Humphrey’s and the quality of the place is incredible. Furthermore everything and everyone is really helpful. Especially Danielle is incredibly helpful. From viewing to being always ready to answer and help me understand my (stupid) questions.
Would definitely recommend.... Read more
Tenant
18th Jul 2024 (6 mo. ago)
L Andrews
Nicholas Humphreys and Danielle have been exceptional throughout our tenancy. The property was clean when we moved in, and Danielle has maintained excellent communication with us. She promptly addressed our concerns and guided us appropriately when needed. This final-year tenancy has been fantastic, and we will definitely consider using Nicholas Humphreys again in the future. :)... Read more
Tenant
10th Jul 2024 (7 mo. ago)
A stevenson
Shelley was brilliant the entire time throughout our tenancy and always went above and beyond to help us with anything from fixing a sticky window to even trimming the hedges for us!... Read more
Tenant
3rd Jul 2024 (7 mo. ago)
L Atkinson
We were lied to by Danielle many times during our tenancy about buildings work being completed at our property who claimed she was unaware what was happening which have begun to affect us after she ensured they wouldn't. When our windows were blocked shut by scaffolding and we pointed out in the event of a fire we couldn't escape we received the reply 'let's hope that doesn't happen'.... Read more
Tenant
29th Jun 2024 (7 mo. ago)
B Sheth
Nicholas Humphreys in Nottingham - Very Poor Customer Service as not called back after leaving several messages for last 4-days through Telephone, Email, Chat Team, Office Voicemail, etc...... Read more
28th Jun 2024 (7 mo. ago)
P Jones
I recently sold a student property through Nicholas Humphreys. I dealt with Kevin Laban who negotiated a good price for me and was very professional throughout the process. Based on my experience I would definitely recommend using these agents.... Read more
Seller
12th Jun 2024 (8 mo. ago)
B Wardell
I’ve had a really enjoyable experience whilst with Nicholas Humphrey’s, they have kept in regular communication with ourselves and deal with any queries we have in quick time. Special mention to our property manager Shelley who has again been in constant communication with ourselves dealing with any issue we have making our time at the house a pleasurable one. Would recommend.... Read more
Tenant
28th May 2024 (8 mo. ago)
S Sara
I am not one to leave reviews usually but... this is the quickest process I have ever experienced in terms of finding a house and signing up as someone who moves quite often. Danielle was extremely helpful and was prompt in answering any questions I had throughout the process (which were many). She also made sure to stay on till I completed the process. I am extremely grateful to her for making this usually stressful process a breeze. I highly recommend them.... Read more
Tenant
22nd May 2024 (8 mo. ago)
A Lee
The team have been very efficient and provided excellent communication and service. They know their job well and we fully recommend them.... Read more
21st May 2024 (8 mo. ago)
S Wallis
The Team at Nicholas Humphreys inherited a difficult situation with multiple properties. They acted with calm professionalism and attention to detail Due to their swift and attentive actions , we are now operating well. Thankyou.... Read more
Landlord
16th May 2024 (8 mo. ago)
I Bee
The team at Nicholas Humphries have been incredibly helpful, they allowed me to move my belongings into the flat early as my tenancies didn't overlap by 2 days - it has made the move so much less stressful, Thank you David & William!... Read more
Tenant
9th May 2024 (9 mo. ago)
T Anwar
Excellent service from David. Everything managed efficiently.... Read more
K Tsang
Don't rent student houses from this agent!! It's the worst agent I've ever seen. Our student's house is full of mold and leaking everywhere. We have sent so many emails to them but there's no one reply us or solve the problem. The corner in my room that had some of the wall ripped out to try to find the problem, is still leaking as the board that was put there “temporarily” is currently starting to grow mushrooms. There have been lots of inspections but no one has come to actually sort out any of the problems. Sometimes even didn't even come to our property to do the “inspection”. They lied about 6times.... Read more
Tenant
8th May 2024 (9 mo. ago)
J South

Terrible estate agents. Lived in a property rented through them for 2 years. Was absolutely filthy when I moved in, stank of smoke, had not had cleaners in. On viewing there was water damage on the bedroom ceiling, was told there was no leak and previous tenant didn't report anything. As soon as it rained water came through. Was a battle to get it fixed and they only fixed the roof not the hole/caving in internal ceiling.
Oven was ancient and didn't work so needed a new one putting in.
Bedroom radiator broke and took over 2 months to be fixed, spent winter having a bedroom that was an average of 7 degrees.
Windows all loose and wobbled in the wall when closing them, could feel the draft and see the curtains moving but my email about it ignored.
Handed notice in, took keys back and heard nothing. Had to ask for deposit back. Had it returned then a week or so later got an email saying they were doing an inspection and to ensure it was clean and tidy, I'd not lived there or had keys for a month and already had my deposit back!
It's back on the market now, price increased by £75pcm. From the photos they've put new flooring in which it desperately needed but I can see some plants my movers accidentally left still on the windowsill so again cleaners not been in (we did clean it before leaving at least, except the cupboards we didn't use because the last tenent left them so filthy)
Kitchen has had it, was told on viewing the landlord was going to do it after the next tenant, clearly a lie as it's still the same!
Honestly if you can afford to use another agent, please do!... Read more
Tenant
6th May 2024 (9 mo. ago)
V McVicker
Kevin Laban was a great help with our house purchase. He was very professional and knowledgeable, and we could count on him to provide us with a prompt and accurate response to all of our questions. I highly recommend Kevin!... Read more
Buyer
10th Apr 2024 (10 mo. ago)
L chirombo
Very professional and quality services. Polite people and friendly.
I will definitely keep using their services.... Read more
15th Mar 2024 (10 mo. ago)
L Martinez
Great estate agency in Nottingham, very helpful and friendly... Read more
15th Mar 2024 (10 mo. ago)
Jakob
Danielle the letting agent was very nice and welcoming when showing me around some student properties. My housemates and I found a perfect house with her help. Thanks again :)... Read more
Tenant
18th Dec 2023 (1 year ago)
C Morris
Mine and my housemates experience with Nicholas Humphrey’s has been excellent, specifically our property manager David Pike who has helped us through the process. From showing us the property to paperwork, David has always been a great communicator and has always got back to our queries promptly. Thank you David for making sure our experience has been so smooth!... Read more
Tenant
10th Nov 2023 (1 year ago)
A Smith
Shockingly poor service so far. Will update review accordingly based on the agents behaviour and professionalism........
In response to your reply William, I don't appreciate the bolshie request to amend my review in the email received from you. The attitude towards my daughter was far from acceptable when calling to advise maintenance hadn't gone ahead as planned and keys not given to the contractor as advised, was down to the agent, not the tenants!
The quality of workmanship is of poor standard, and wet loose plaster has just been painted over. Which will no doubt soon be covered in mildew once again.
Blaming the previous tenants for water ingress from a broken gutter, could have been dealt with earlier if picked up on an inspection. As said will update the review accordingly, but been pushed to remove the one star review will not help!... Read more
13th Sep 2023 (1 year ago)
M Vandenberg
I was faced with a very difficult situation when I need to find a replacement for my tenancy. William was nothing short of amazing and was incredibly helpful throughout this process. Everything went smoothly and we got it sorted in the end.... Read more
Tenant
13th Sep 2023 (1 year ago)
O Mohammed
Had a great experience with William young, who helped me massively in my search for accomodation! highly recommend him????????... Read more
18th Aug 2023 (1 year ago)
C Chatten-berry
The whole company is ridiculous. We’ve had nothing but hassle from start to finish of our student tenancy, with staff being incredibly unhelpful. The house was disgusting when we moved in and it was a mission to get things clean and fixed. We now have been ignored about getting our deposits back after numerous emails and have had no contact from them. Really do not recommend this letting agents especially if you are a student.... Read more
Tenant
16th Aug 2023 (1 year ago)
B Gavina
At first both me and my housemate had some trouble with our tenancy. However, David Pike was outstanding, he helped us get everything sorted when trouble was faced, really eased the situation with professionalism and kindness.... Read more
Tenant
19th Jul 2023 (1 year ago)
T Burton
My experience here was great the staff were very efficient and responsive and helped me understand every step of the process. The member of staff I was on contact with was David Pike, who was very efficient and helpful, he told me exactly what I needed to do and when to do it by. I would recommend people to try to get into contact with him.... Read more
26th Jun 2023 (1 year ago)
I Nyakwezi
Very responsive and efficient. I was kept informed at every stage of the process and the purchase was completed in the shortest time possible. I would recommend!... Read more
Buyer
2nd Jun 2023 (1 year ago)
L Bailey
Great experience securing property, all questions answered promptly :)... Read more
1st Jun 2023 (1 year ago)
CinerG
This whole company is a joke. The customer service is lacking and they cancel viewings on you all the time without notice. I had to travel twice for viewings that were cancelled minutes before and they gave no explanations. Stay away from this agency unless you want to waste your time and train tickets.... Read more
4th Apr 2023 (1 year ago)
K Waters
Awful experience with these and it’s only been 2 months, property had evidently not had cleaners in prior to our moving in as the place was filthy and full of mould. Our living room window had no curtain when we moved in which we have chased up to no avail. Windows we’re broken when we moved in that we had to wait to get fixed. Fuses trip when we have more than 2 appliances on at a time. Some radiators don’t turn off. Had a gas leak and not to mention rude and patronising staff. Avoid at all costs.... Read more
Tenant
16th Nov 2022 (2 years ago)
G Gardener)
bully boy tactics on students.... almost pulled my son out.... made me guarantor without my consent. Highly worrying... Read more
4th Nov 2022 (2 years ago)
B Palmer
we dealt with William for student lets at Nottingham - and he was always really helpful and prompt. We let via NH for 2 years and have only positive things to say - we wish William had managed the property as well. Shelley was also really helpful when we had an issue on move out.... Read more
Landlord
1st Sep 2022 (2 years ago)
A Property
Very professional, Jonathan kept in touch with me throughout the sale of my property, great customer service, would highly recommend Nicholas Humphreys.... Read more
29th Jun 2022 (2 years ago)
J Wild
Danielle became our Property Manager last year. She is always ready and willing to help with issues that occur and shows a genuine interest in the welfare of the tenants and condition of the houses. It must have been a steep learning curve but one she has faced with enthusiasm. I'm sure she will grow from strength to strength over time becoming a key member of the team whose input is valued.... Read more
Tenant
7th Jun 2022 (2 years ago)
J Pink
We had excellent service from Kevin Laban and the team in finding a suitable buyer for our a property. Communication was very good and very responsive. Kevin helped in solving a few problems and smoothing the way to sales completion.... Read more
Seller
1st Jun 2022 (2 years ago)
Z T
Danielle was super helpful when it came to finding our new house! Quick to reply to any questions and very polite.... Read more
27th May 2022 (2 years ago)
R Bernard
Danielle the property manager has been really helpful and made our stay easy. I would really recommend this accommodation to students staying in Nottingham !!!... Read more
Tenant
25th May 2022 (2 years ago)
S Shifter
Roger Cambridge - Nicholas Humphreys in my opinion are a very efficient team.
My main port of call is David who has dealt with all of my enquiries immediately and with very good outcomes for me everytime.
I feel confident in having Nicholas Humphreys manage my housing stress free.... Read more
Landlord
25th May 2022 (2 years ago)
H yee
Danielle is a brilliant property manager, she respond to my question quickly and helped with everything I need. She absolutely understand the client's needs and helped. If you want to find any student accommodation or property, I'd recommend Nicholas Humphreys:)... Read more
23rd May 2022 (2 years ago)
Raheem
Fantastic service from Danielle in securing me a property to live in for my 2nd Year at University.
She was always quick to respond and very helpful.
Would highly recommend... Read more
Tenant
22nd May 2022 (2 years ago)
G Stroppiana
Shelley has been helpfull, promt, direct and very friendly. She was always there when we needed co ntact with our landlord when discussing something specific or needed help with securing of the propertie for another year.... Read more
Tenant
20th May 2022 (2 years ago)
L Pritchard
A big thank you to Shelley Williams, who has been our go to this year for any info or help we have needed with our student house. Shelley is so efficient and friendly, I always know I will have an answer asap. Really looking forward to Shelley’s superb service next year too!... Read more
Tenant
20th May 2022 (2 years ago)
K Kotoulas
Nicholas Humphreys have always been great to me and my housemates. Our estate agent Shelley is very helpful and always quick ro respond to anything we need. I could not recommend Shelley and Nicholas Humphreys more to other student tenants!... Read more
Tenant
20th May 2022 (2 years ago)
K Banjo
Danielle was the best property manager for my uni accommodation. She was very attentive and responded quickly to any concerns we had. 10/10... Read more
Tenant
20th May 2022 (2 years ago)
F Gordon
Very professional and pleasant experience... Read more
19th May 2022 (2 years ago)
B Ferraro
Danielle was incredibly helpful throughout my experience as a renter ! She was very fast to answer all my concerns and questions without hesitation! 10/10 recommendation to anyone who needs assistance in accommodation!... Read more
Tenant
19th May 2022 (2 years ago)
C tanedo
Danielle was absolutely brilliant with helping my friends and I find a student home for next year. We viewed quite a few houses but Danielle made the whole process so much easier and helped us find a place that was affordable, spacious and near our lecture halls. She replied quickly and was always organised and had the details of every house we visited which made my friends and I feel extremely reassured throughout the whole process. Along with this, she was really friendly, easy to talk to and approachable, and we had no problems at all when working together with her and the company.... Read more
Tenant
19th May 2022 (2 years ago)
B Stewart
Danielle was very helpful with the sign up process.... Read more
19th May 2022 (2 years ago)
kjbgyhgug
Really good and lovely customer service, really recommend... Read more
19th May 2022 (2 years ago)
C Thomas
I had a positive experience with Danielle who helped us sort out student housing out. We had a lot of questions during this time and a few requests to alter certain things which she dealt with exceptionally and always replied very promptly. It was a good experience with a lot of valuable communication... Read more
Tenant
19th May 2022 (2 years ago)
V Ghataaura
Nicholas Humphreys is by far the best when it comes to student housing! David has been such a great help with everything and all responses from him have been quick and extremely helpful! I would certainly recommend using them and if so, ask for David Pike as you won’t come accross someone as reliable and proffesional as him!... Read more
Tenant
19th May 2022 (2 years ago)
B Donson
David and the team were very good and quick at getting me into my own place. Still a few improvements that need to be sorted but on the whole good staff and always ready to help can't fault them enough.... Read more
Tenant
19th May 2022 (2 years ago)
T X
David Pike was my property manager at Nicholas Humphreys and I can honestly say he was fantastic in helping me as a tenant and rectified quickly any issues I had with my rented property. He was always extremely courteous and respectful irrespective how small the problem may have been.
Overall my dealings with Nicholas Humphreys during the 5 years I dealt with them were always very positive, especially David who looked after me and the property with the professionalism one came to expect from all Nicholas Humphrey's employees.
Thank you David, much appreciated... Read more
Tenant
19th May 2022 (2 years ago)
R Licayan
danielle was super patient with us throughout the whole process. She explained how the whole tenancy process worked and was super easy to work with!... Read more
Tenant
19th May 2022 (2 years ago)
M hew
Very happy with them as our landlords. Always sorted anything that was broken... Read more
Landlord
19th May 2022 (2 years ago)
L Locker
Danielle is brilliant at getting back to you quickly and is a great estate agent.... Read more
19th May 2022 (2 years ago)
S Jessup
I've had a great experience with Nicholas Humphreys Estate and Letting Agency, particularly with David Pike who has been very helpful and responsive to me and my flatmates when finding accommodation for next year.... Read more
Tenant
19th May 2022 (2 years ago)
M Locker
Danielle is great with communication and is very helpful.... Read more
19th May 2022 (2 years ago)
R Loader
Danielle was very helpful and easy to communicate with when we went through the viewing and sign up process. Highly recommend :))... Read more
19th May 2022 (2 years ago)
P Maxwell
David Pike and the Nicholas Humphreys team have been very helpful and proactive in the management of a rented property for us.... Read more
Landlord
19th May 2022 (2 years ago)
H Alhaj
I've had a great experience with Nicholas Humphrey's as a letting agency, Danielle Speirs helped me a ton after I moved in with answering my queries and always dutifully notifying me of any events or procedures that were to take place.... Read more
Tenant
19th May 2022 (2 years ago)
H Clark
Danielle was super! She responded so quickly, and patiently answered any questions we had about renting our new student accommodation. She was bubbly and chatty when we met her in person! The whole process was made easy. Would highly recommend!!!... Read more
Tenant
19th May 2022 (2 years ago)
Lydia
David Pike has been the best point of contact at Nicholas Humphreys! He has been with our student house for the last two years remaining helpful, kind and readily available when we need. He has made, what can be a hard process, very easy! Could not recommend David more to prospective tenants!... Read more
Tenant
19th May 2022 (2 years ago)
M Woodvine
David Pike was excellent, been with Nicholas Humphreys the last two years and decided to go with them for our fourth year due to his excellent service, can’t thank him enough.... Read more
Tenant
19th May 2022 (2 years ago)
J Estrella
As a uni student, it was difficult for me and my housemates to find and secure a house, since it was our first time. But Nicholas Humphreys helped us a lot, especially Danielle. She was professional, polite and was very patient with us when we kept asking questions. She ensured that the whole process was running smoothly for us. My housemates and I could not be any more happier !!!... Read more
Tenant
19th May 2022 (2 years ago)
Y Salih
Danielle was very professional and responded to my messages very quickly. Thanks to her, it was very easy to secure my student house for next year.... Read more
Tenant
19th May 2022 (2 years ago)
J Pinnegar
As landlords we have found Jon, Dan and our currnt portfolio manager David and in fact all in the offfice extremely proactive, helpful, professional, extremely efficient and friendly.We bought through the office and use them as letting agents. The tradesmen they have recommended for us have also been quick to respond, reasonably priced and the work carried out has been of a high standard. We are looking forward to continuing the long working relationship which started in 2015.... Read more
Landlord
19th May 2022 (2 years ago)
Naveed
I’ve been using NH as the managing agents for my properties for a decade now. I’d initially dealt with Dan and later had good communication with Jonathan. Currently, my properties are managed by David. The service I have received throughout has been very good and I know my properties are in good hands, from managing these on a day to day basis, right through to ensuring they always comply with ongoing changes to any laws and regulations within the lettings industry. I have and continue to recommend NH for these services.... Read more
Landlord
19th May 2022 (2 years ago)
R Barrowcliffe
Worked for a while as a contractor for Nicholas Humphreys. David has always been really helpful and a great communicator when needed.... Read more
19th May 2022 (2 years ago)
T Stevens
Nicholas Humphreys ensured my third year accommodation was easy and not a hassle!
David was excellent in being flexible for key collection and sorting out house issues promptly and/or with good communication.
Examples:
Window was broken, David kept communication on situation and it was sorted within 48 hours from calling.
Washing machine started flooding - David called out an engineer same day.
Apart from that there were very few issues regarding the houses. The check out process was smooth and they didn’t attempt to make silly deposit charges like I’ve experienced with other agency’s.
Couldn’t have asked for a better experience... Read more
Tenant
18th May 2022 (2 years ago)
O mcgahon
Viewing gave us all the information we needed. The process of reserving a property was quick and easy.... Read more
18th May 2022 (2 years ago)
M G?dziorowska
Shelley Williams is the best property manager any tenant can ask for. It was the first time ever I was renting a property which meant I had A LOT of questions. During my tenancy, Shelly has patiently answered all of my queries. She has also addressed all of my reports (such as asking for a bulb change) quickly and successfully. My confidence in Shelly's property management skills is one of the reasons I decided to sign a contract for next year.... Read more
Tenant
18th May 2022 (2 years ago)
Z hill
Danielle was amazing, she helped me to find the property when I got lost and was very patient giving directions. When viewing the property she answered all of my questions about the building and the room/kitchen that helped me to decide if I was going to take the property.
The company was very professional and they immediately emailed me the tenancy agreement and tenancy deposit scheme information.... Read more
Tenant
18th May 2022 (2 years ago)
L Thomas
David Pike has been really helpful, replied to any queries quickly and sorted any house viewings we requested :)... Read more
18th May 2022 (2 years ago)
P Jacob
The viewing with David was very professional and timely. I would highly recommend Nicholas Humphreys.... Read more
18th May 2022 (2 years ago)
Gemma
Had lots of help from Danielle who kindly went to the apartment and filmed everything for me when I was injured and unable to get there myself for an in person viewing, and then she guided me through the entire tenancy so that it was a completely smooth process!
Very happy :)... Read more
Tenant
18th May 2022 (2 years ago)
A Chu
The staff was friendly and patient, really recommendable!... Read more
18th May 2022 (2 years ago)
K Skillen
We have been very lucky to have Danielle Speirs as our property manager, who has been so efficient and helpful with us, and goes the extra mile to make sure we are treated as valued tenants. We really appreciate how quickly Danielle responds to our emails and maintenance issues, and she always keeps us in the loop regarding updates on our property. Thank you very much for your great work- would highly recommend!... Read more
Tenant
18th May 2022 (2 years ago)
B Poyser
Danielle was very helpful in helping us find a house for uni. She was punctual and communicated clearly.... Read more
18th May 2022 (2 years ago)
BaileyGricey
The process so far has been quick and easy with our tenancy. Danielle and the rest of the staff we have spoke to have been really friendly and professional.... Read more
Tenant
18th May 2022 (2 years ago)
S Aalia
My property has been on let with Humphries for a very long time and have had a few property managers over time who have all been great. My current property manager is David pike, he is always helpful when I have any queries and always replies back in a quick time frame. David is always professional and is always providing a good service whilst representing Nicholas Humphries Nottingham. Thank you for all your help!... Read more
Landlord
18th May 2022 (2 years ago)
I Sharp
Overall, David Pike has been really accommodating and quick to respond to all queries! David is always friendly and an asset to Nicholas Humphrey’s. 10/10 recommend.... Read more
18th May 2022 (2 years ago)
G Gray
Danielle was amazing in helping me to secure my student house! I had a lovely experience with her and the process with getting the house went smoothly. 10/10 Would recommend !... Read more
Tenant
18th May 2022 (2 years ago)
A M
I couldn’t recommend Nicholas Humphrey’s enough! Danielle especially has been amazing and has never failed to answer any questions or help out when we needed. She was very welcoming at the house viewing and has made the whole process run very smoothly!... Read more
18th May 2022 (2 years ago)
M Murwisi
I had daniella as the person who was helping us with the getting the house she was a great help and she was always available to answer question when we needed them to be answered... Read more
13th May 2022 (2 years ago)
R s
What a great bunch of people, very helpful. Shelley Williams has been a star lately & nothing has been too much trouble for her when I’ve need help with the property... Read more
12th May 2022 (2 years ago)
R Hill-Smith
I CANT RECOMMEND THEM HIGHLY ENOUGH!! I have used them as my lettings agent for the last 6 years for my student rental and then used them to sell the house as well. Both for the lettings and for the sale they have been excellent. A huge thank you to Jonathan MacDonald and to everyone there. I am very grateful for all the help you have given over the years. THANK YOU NICHOLAS HUMPHREYS NOTTINGHAM!... Read more
Seller
12th May 2022 (2 years ago)
E Lowne
Danielle was was very helpful during my stay at Pearl House 5/5 :)... Read more
Tenant
9th May 2022 (2 years ago)
J Crooks
Great service and communication from Alison. Pleasure to deal with. Thank you!... Read more
9th May 2022 (2 years ago)
K Snooks
We've used Nicholas Humphries for a number of years now to manage our portfolio
David is always quick to respond to emails & to sort any problems with the houses
As , have been all the staff I've had contact with
Highly recommended... Read more
Landlord
9th May 2022 (2 years ago)
A stone
David Pike at Nicholas Humphries Notthingham has provided an excellent service. He takes a professional approach and responds quickly to repair any issues my tenants have. Highly recommended.... Read more
Landlord
9th May 2022 (2 years ago)
S Ghugari
David P from Nicholas Humphreys has been great. We have used NH right from identifying a B2L property in Notts to full management of the property. Very transparent process and regular updates on repairs, rent etc. Highly recommended.... Read more
Landlord
9th May 2022 (2 years ago)
T Oseni
Danielle was of great help. Quick with her responses and understanding with timing issues... Read more
28th Apr 2022 (2 years ago)
R Team
Alison at Nicholas Humphreys is always very helpful and friendly. Nothing is too much trouble.... Read more
28th Apr 2022 (2 years ago)
I Rose
Danielle was an amazing help and very patient with us. When the landlord we had first signed with let us down and we had to look for another property she went out of her way to help us secure a place for the next academic year and was extremely quick and patient at answering all of our questions. Thank you for everything!... Read more
Tenant
15th Mar 2022 (2 years ago)
A Birtalan
Had a house viewing booked for a certain time. I showed up at the time only to find they had left just before I arrived. I didn’t receive any calls to let me know. I had to spend 15 minutes on the phone trying to get through only to ultimately be dismissed.... Read more
11th Mar 2022 (2 years ago)
A Sar

Apologies for the short story but I honestly can't understand how anyone can rate this company more than one star. I had a tennacy with them which was an absolute nightmare from start to finish. We discovered the property on Allington Avenue had an open sewer that would leak into the basement when it rained creating a draft amongst countless other issues such as mould/ bathroom flooding etc. Over the course of the year our property manager david Pike did very little to assist us. For instance an occasion where there was a leakage in the ceiling directly above another tenants bed taking almost two months to get a contractor out to resolve. It took me emailing them that i had no option but to take it further for just one problem to be solved. What had taken 2 months of ignored emails was followed up by a call less than 5 minutes after i notified them of my intention to seek legal counsel.
But wait it gets worse. At the end of our time at the house we left the house in a clean condition with all seven tenants deep cleaning their rooms and communal areas. The shower room however was extremely difficult to be cleaned without professional chemicals due to the degree of mess the contractor had left in tearing apart the shower to resolve the flooding. Like Diagon alley, David pike’s lines of contact miraculously and promptly opened to inform us we had to pay over £500 for a deep clean alone amongst various other unjustified costs such as a leaf being in the room as the window was slightly open. We all know that student lettings can be stringent with the deposit but this was absolutely absurd.
My advice to other tenants when dealing with these vultures . You have a contract with them they are obliged to honour as you do each time you pay your rent. Contact them in writing (email etc) to ensure there is a paper trail of your conversations. Demand they give you a timeline of the repair should be completed so you can press them when they inevitably miss these deadlines with useless excuses. Mistakes happen but If they miss the deadline more than once go straight to the council and make them aware should adequate reasoning not be given. These people are charlatans who sweat when someone actually reads the contract.... Read more
Tenant
22nd Feb 2022 (2 years ago)
L Aldridge
Shelley Williams has been so helpful and responsive with every little query I have had! She has helped my son and his friends secure their final year student house and been on hand to answer all of our questions promptly and thoroughly. Although they haven’t moved in yet I’m sure Shelley will continue to help whenever the need arises. I find her personable and professional- the perfect combination.... Read more
21st Feb 2022 (2 years ago)
D Harrison
Will from Nicholas Humphreys looked after us well during our tenancy in a student let in Lenton, resolving any (rare) issues promptly. We had an issue at the end with Tenancy Deposit Scheme at the end which was a shame but all was good otherwise!... Read more
Tenant
8th Dec 2021 (3 years ago)
S RAVICHANDRAN
Thanks to Jonathan and David at Nicholas Humphreys Estate and Letting Agency, Nottingham.
They were always very helpful as our letting agents for the past five years and also very professional during the recent sale of the house.
Answered all our enquiries promptly and always kept us updated. Will definitely recommend.... Read more
Seller
30th Sep 2021 (3 years ago)
C Cain
Hi I would just like to say, my son has been in his property for the past year and we have rebooked with this company for next years accommodation using the same landlord, Kirsty always sorts everything out for us and any repairs are promptly dealt with by the Landlord.
Thank you so much to you all and thank you to the landlord and the maintenance guys who attend promptly.
See you all next year... Read more
Landlord
9th Jul 2021 (3 years ago)
N Brown
Fantastic service from start to finish, even in difficult covid-circumstances. In particular, Will worked incredibly hard to make sure all tenants of my building were looked after and kept in the loop of any issues etc. Overall, the best experience I've had with a letting agency and renting in general.... Read more
Landlord
14th Jun 2021 (3 years ago)
K Kalsi
Maddie was very helpful and responded to us with useful information very quickly. The quick replies and details given to us were a huge contributing factor for the property being rented i would definitely recommend.... Read more
Tenant
8th Jun 2021 (3 years ago)
F Ferreira
Maddie was very helpful with my enquiry. I would definitely say she was very professional and offered me with a lot of support.... Read more
3rd Jun 2021 (3 years ago)
C Bumpus
Thank you Jonathan McDonald for all your hard work going above and beyond!! Would highly recommend Nicholas Humphreys Estate Agency for anyone who wants a quality service that keeps you updated on what's happening from the first viewing of a house right up until the purchase is completed. A five star service... Read more
Buyer
21st May 2021 (3 years ago)
J Jones
Maddie was great to deal with, answered all our queries about our property and sorted out maintenance and paperwork outstanding. Thanks maddie!... Read more
24th Apr 2021 (3 years ago)
M Miah
Customer service was great. Especially Maddie was always there to help.... Read more
19th Mar 2021 (3 years ago)
C Orange
Having used Nicolas Humphreys in both Nottingham and Manchester for many years, I would wholeheartedly recommend them. I have always found them to be honest and upfront, something which I highly value from an agent. Integrity is at the core of what they do. They are responsive at dealing with issues and communication is a priority. As I say, I couldn't recommend them enough. Not something I could say of all agents I have used!!... Read more
16th Mar 2021 (3 years ago)
D Cha
I have rented an apartment for 2 years with Nicholas Humphreys. I never had any problem and any issue got resolved quickly. While often you don't really have a choice regarding which letting agency to use, I would gladly rent again with Nicholas Humphreys knowing that there won't be any hassles or problems.... Read more
Tenant
14th Mar 2021 (3 years ago)
josshw1991
Absolute con artists. House was a state when we moved in. Worst thing was a mouldy chicken rotting in a bin full of water in the garden. Garden clearly hadn't been touched as it was full of the last tenant's trash. We left the place 100x cleaner than how we found it and they still had the audacity to try and take our whole deposit. Have avoided them like the plague since and pushed others away from them too.... Read more
Tenant
10th Feb 2021 (4 years ago)
D Ler
a very professional service, nothing is ever too much trouble! very happy ????... Read more
10th Feb 2021 (4 years ago)
R Thompson

I have rented out a student home in Nottingham for the last 30 years, and through that time I have had my fair share of ups and downs with letting agents. I contacted Nicholas Humphreys when the agents I had basically ran off with the rental and deposits and "went bancruot" leaving myself, now living in Scotland, and my tenants in the lurch.
The team effortlessly stepped in and took control. That was about 8 years ago, and since then I have been able to enjoy 100% occupancy plus the peace of mind Nicholas Humphreys were there to respond to the needs of the students, prompting me to attend to maintenance and improvements to ensure the fabric of the property remains a desirable rental prospect, and also efficiently and cost effectively supervised some more major repairs that have been necessary. I am particularly grateful to Catherine Bentham who has been consistently responsive, effective and friendly to deal with.
I now live overseas, and without Nicholas Humphreys I would not be able to continue renting out this property. With increasingly onerous HMO legislation and other Nottingham City Council influence, it would be impossible without professional advice. Thank you Jonathan and crew.... Read more
Landlord
3rd Feb 2021 (4 years ago)
J Ward
Dealing with Jonathan & Kevin has been an absolute pleasure. Very professional and make everything so straight forward. Would definitely recommend anybody to use this Agency.... Read more
28th Jan 2021 (4 years ago)
R BO
the process was quiet easy, they have a relatively good range of options. kirsty was amazing she is very helpful and friendly.... Read more
27th Jan 2021 (4 years ago)
semz
Kirsty Inglis provided possibly the best customer service from an estate agent. Kept very good communication, responsive and very polite and friendly. Managed to keep me updated at all times and made the booking experience smooth and straightforward. I would definitely recommend.... Read more
26th Jan 2021 (4 years ago)
H Jackson
very helpful and efficient in organising virtual tours and offering alternative properties while we were searching for out student house. Maddie was very friendly and professional.... Read more
25th Jan 2021 (4 years ago)
R Humphrey
Our agent Maddie was very responsive and helpful compared to other businesses during the pandemic. She was prepared with all the details of contact and deposits after sensing our urgency, thus understanding our predicament and getting it sorted hastily. Contact with someone in a time of need felt easy and reliable.... Read more
25th Jan 2021 (4 years ago)
H yee
Kristy is a brilliant professional service, she always quickly responded to my many questions as give me the confidence to rent. She is really helpful and follows up my everything!!!... Read more
Tenant
25th Jan 2021 (4 years ago)
M lowes
Maddie at the Nottingham branch was so lovely and helpful, made sure we had all the info we needed!... Read more
20th Jan 2021 (4 years ago)
A MacDonald
I would like to highly recommend the team at Nicholas Humphreys Nottingham. In particular Madeleine Griffith, MARLA Branch Manager.
Madeleine made the experience of letting our property so simple from start to finish. Her efficiency and friendliness shone through not just for ourselves but for our new tenants.
Our questions were answered before we even thought of them!
Thank you once again for making the experience totally stress free.... Read more
Landlord
20th Jan 2021 (4 years ago)
J Frost
Top quality advice and guidance from Nicholas Humphreys. Jonathon MacDonald's knowledge of rental market and the intricacies of being a landlord are second to none. Couldn't recommend highly enough and look forwards to continuing to use them in future.... Read more
Landlord
20th Jan 2021 (4 years ago)
L jarvis
i've not been with nicholas humphreys long but so far the customer service has been amazing ! maddie served me and she was so helpful and friendly, replied quickly, and helped us find exactly what i wanted !! had the answers to all my questions and just seemed lovely :))... Read more
18th Jan 2021 (4 years ago)
L Jones
Straightforward and easy experience of arranging video tours and signing on for our student house for next year. Spoke with both Maddie and Kirsty, with both being friendly and helpful with all inquiries responding in good time.... Read more
Tenant
12th Jan 2021 (4 years ago)
I Elizabeth
Kirsty Inglis was absolutely stellar with helping me find a place to let for next academic year. She was so helpful, knowledgeable and made everything so easy!... Read more
Tenant
12th Jan 2021 (4 years ago)
L Hibbert
Nicholas humphreys were extremely helpful in helping me find my property as students in Nottingham, with very quick responsive replies, specifically maddie who was kind, helpful and professional would certainly recommend them in helping you find your property in Nottingham.... Read more
30th Nov 2020 (4 years ago)
E broad
Maddie from Nicolas Humphries Nottingham was really lovely when helping me find a property for me and my friends to rent! She responded to my messages really quickly and made the house hunting a lot less stressful! Thank you Maddie!... Read more
Tenant
23rd Nov 2020 (4 years ago)
M Wilkinson
I can't speak for what they are like when you actually live in one of their properties but I have just put down a holding deposit on a house and they were very helpful. After ringing up I was immediately sent a virtual viewing and then after ringing with questions later on Madeleine answered the phone and was extremely helpful, answering all the questions she could on the spot and then going and finding out the answers for the other ones. The replies were very quick leading to me being able to put a holding deposit down on a house the same day I found it- something very difficult at the moment (most likely due to the pandemic) as many companies are taking a very long time to respond, if they even respond at all. Five stars for the excellent communication and helpfulness, particularly from Madeleine, and Nick who sent the video immediately after I rang... Read more
17th Nov 2020 (4 years ago)
K Wharton
Nicholas Humphreys is an absolutely appalling estate agents. Over the course of our year-long tenancy with them, we had many awful experiences. To name just a few...
- My housemate had to sleep in our living room for two weeks as NH had failed to deal with the mould in his room that was making him very ill. He was still forced to pay his rent in full.
- Upon moving in, the house was in a disgusting state, with bugs, cobwebs, mould, dirt, grease, and Blu Tack marks all over the walls. We cleaned all this and left the house in a better state than when we arrived, as our photographic evidence shows. However, NH still attempted to charge us hundreds of pounds for ‘cleaning’ and ‘maintenance’.
- When disputing the unfair charges, I had to communicate with a member of staff who treated me very rudely. For example, he took 24 days to respond to one of my emails, yet accused me of lying when I told one of his colleagues that he hadn’t kept me regularly updated.... Read more
Tenant
30th Sep 2020 (4 years ago)
A Chohan
The staff at Nicholas Humphreys are very professional. Kirsty has helped answer any queries that we have, she has been very friendly and helpful. The moving in process has been smooth and me and my partner have been well informed, we are looking forward to moving into our property officially this month.... Read more
Tenant
22nd Sep 2020 (4 years ago)
A Thorpe
Nicholas Humphreys provide an excellent service. Kirsty is incredibly helpful and replies to emails quickly and gets things sorted as soon as. Would definitely recommend them.... Read more
17th Sep 2020 (4 years ago)
C Gill
We’re we’re shown around houses by Kirsty who was lovely and very helpful. The whole process of renting the house was very easy and you get helpful reminders of when to pay rent etc. Would definitely recommend!... Read more
Tenant
17th Aug 2020 (4 years ago)
M mulhaire
My boyfriend and friends rented with Nicholas Humphreys this year. The house was in poor condition since they moved in and problems persisted e.g mould, damp, drafts, a shower that leaked through the ceiling, mice, strange smells, a non-working alarm in a high crime area... .
All tenants lost their jobs with no furlough due to covid but were constantly harassed for the money despite having no student loans, no income and their guarantors in the same position. Tenants made multiple attempts to set up payment plans which were not listened to until recently. Finally, deposits have not been fully returned as they wish to charge over £200 for 'cleaning costs' on a house that is probably cleaner then when they moved in. These tenants have been treated despicably, causing stress and anxiety and Nicholas Humphreys have not shown any human compassion for the difficult situation of these tenants during a global pandemic.... Read more
Tenant
10th Aug 2020 (4 years ago)
J Kay
Poor quality upon arrival, many general issues with the house.... Read more
3rd Aug 2020 (4 years ago)
E Heath
My flat mate and I have received a fantastic service through Nicholas Humphreys. They are very professional and helpful. If we had any queries or issues Nicholas Humphreys have been quick to respond and always resolved the problem efficently. Our main communication was with Kirsty who provided excellent communication, was extremely friendly and even helped us with a bill dispute after our tenanacy had ended. Very impressed with this company.... Read more
Tenant
23rd Jul 2020 (4 years ago)
B Jones
Me and mate Tom have used Nicolas Humphries last year and we are signing up again this year, Kirsty has been so helpful, I would definitely recommended these guys and thanks to them, lovely landlord too always comes out if needed ...... Read more
Tenant
16th Jul 2020 (4 years ago)
Sophie-Jade
Amazing house as a student accommodation. Unfortunately, I had to drop out of my tenency and find someone to replace me. But the team were amazing and they helped me get the relevant information as needed.... Read more
Tenant
13th Jul 2020 (4 years ago)
E Gladding
Great service and kind staff. I was given a direct email for my agent which made me more comfortable as a student. He dealt with my repairs / queries etc very quickly after being informed and I have had no problems with any type of transactions. Very friendly people. Thank you!... Read more
Tenant
30th Jun 2020 (4 years ago)
C pérès
I had an amazing experience, the apartment was great and i didn’t have many problems with it. In french, we say : la crème de la crème! It means the best.... Read more
7th May 2020 (4 years ago)
J Weightman
Very easy to communicate with, quick and reliable at resolving any issue we may have. A pleasure to liaise with.... Read more
27th Mar 2020 (4 years ago)
M Ali
Nice room with separate bathroom but in shared kitchen may be problem for some people... Read more
7th Mar 2020 (4 years ago)
T Bedocs
Kirsty was really helpful in helping my friend and I find our student house for next year. We looked around and sorted the property out in no time at all
Thanks... Read more
Tenant
4th Mar 2020 (4 years ago)
C maher
Was shown a few different houses by Kirsty who was so amazing, very understanding of what we wanted and so friendly! Such a good student letting service would definitely reccomend!... Read more
3rd Mar 2020 (4 years ago)
M Watkiss
really good student letting agency. kirsty is great x... Read more
Landlord
1st Mar 2020 (4 years ago)
M Drummond
Very professional and helpful in organising our student home for next year. Great at keeping in contact and answering all our questions. David has been especially helpful this year with our maintenance issues.
Thankyou!... Read more
Tenant
28th Feb 2020 (4 years ago)
C corrigan
Lovely, smiley people at the start of the tenancy.
But tried to steal all of our deposit at the end of our lease. Super scammy people... lies that were so obvious it was **insulting**... but we managed to defend our case because we had been very diligent when filling in the initial inventory.
Make sure to take lots of pictures -- of every single stain, mark, door knob and everything else -- as soon as you get hold of the keys.
Good luck.... Read more
Tenant
28th Feb 2020 (4 years ago)
J Mordaunt
David has been very helpful and quick to respond.... Read more
25th Feb 2020 (4 years ago)
A parry
They're ok... Read more
18th Jan 2020 (5 years ago)
A Makan
Absolutely terrible service. Called them and wrote a formal complaint about what I think is a health and safe hazard, in return the person on the phone simply put it off. This is the first time this has happened. Over the course of my tenancy they have delayed repairs numerous times. Very quick to ask for money! But very slow to provide any quality service. Would not recommend... Read more
Tenant
11th Jan 2020 (5 years ago)
P Jepson
I have just sold an investment property with Nicholas Humphreys Nottingham and feel it is important I let future sellers know of the very professional service I have received from Kevin Laban Who was in charge of the sale. From our first meeting until the sale was completed within three weeks Kevin was extremely helpful and thorough
Kevin is a credit to his profession, once again many thanks for the first class service. !!!!... Read more
Seller
12th Dec 2019 (5 years ago)
S Bennett
Great, easy, helpful experience with Kirsty... Read more
9th Dec 2019 (5 years ago)
K Blott
Extremely cooperative and approachable. Any problems or questions we had Kirsty was more than happy to answer them for us.... Read more
4th Dec 2019 (5 years ago)
F Finn
Very friendly, helpful and understanding. Kirsty was especially appreciated throughout the process of getting our second year house.... Read more
Tenant
2nd Dec 2019 (5 years ago)
T Batchelor
Was very difficult to get in contact to arrange a signing, many days of calling and leaving messages with no follow up from Humphries. But once we got through Maddie was friendly and helpful answering our questions.... Read more
27th Nov 2019 (5 years ago)
N Nadali
We have had an amazing experience with Nicholas Humphreys from the moment we moved in. They are always easy to contact and very quick in their responses. Kirsty has been particularly great in always ensuring that everything runs smoothly, and she is always extremely friendly and helpful. We reported that our washing machine was broken and they had a new one delivered and fitted the next day. The same thing also happened with our tap that we reported as broken - they had someone fit new ones the next day. We would definitely recommend Nicholas Humphreys as an estate agent.... Read more
Tenant
26th Nov 2019 (5 years ago)
R Mcpherson
Nicholas humphreys is a great agent and my property manager kirsty is absolutely fantastic... Read more
Landlord
22nd Nov 2019 (5 years ago)
T Pelley
Used Nicholas Humphreys for our student house last year and have just used them again for this year. Fast communication, good houses and easy to work with staff. Would recommend to students as the process was simple. Heidi has been especially helpful.... Read more
Tenant
6th Nov 2019 (5 years ago)
H Bodin
Lost at beer pong to the director and staff at party. Promised a good review on trip advisor.
10/10 - would lose at beer pong again.... Read more
14th Oct 2019 (5 years ago)
M Welch
A superb service from initial contact when seeking a property. All the staff were excellent and I have continued to use Nicholas Humphrey’s for the past three years.... Read more
11th Oct 2019 (5 years ago)
L Fullelove
Been dealing with Kirsty at Nicholas Humphreys for 2 years and always receive fantastic service. Would highly recommend!... Read more
Landlord
25th Sep 2019 (5 years ago)
L (lewisl)

This filthy agency rents out unfinished accomodations to students (archer house). Compensation has been promised but has yet to be specified 6 months in. Compensation was also promised for not being able to move in on time due to their incompetence however I have yet to receive that too. Laundry was unavailable for 2-3 weeks at the start. 6 months in it's difficult to receive mail and packages unless you want your packages to be opened by other people as packages were once dumped in a bag and left at the front entrance of the whole accommodation. No reception, no mailbox. Some items for the room such as the headboard was only given 4 months in, the TV was fitted on unprofessional so the TV came out of the wall however this was fixed.
The common room is still unfinished and hasn't made any progress since November.
It seems like they are trying to cut costs as the quality of this accommodation is not only awful but is unfinished. This in unacceptable and no one should even pay for an unfinished product when the finished product was promised for September 2018. At the time of this review it is February 2019. Unacceptable agency as they should look after their clients and only provide the best if they actually cared about customer satisfaction.
Here is where a Nicholas Humphrey employee will write a lazy message explaining how it's not their fault even though these faults and problems occur due to ones incompetence.
Replying to edit:
It should be your responsibility to check your own property listings to protect your customers. The deflecting of responsibility is disgusting. Yes. The name is different.... Read more
Tenant
24th Sep 2019 (5 years ago)
L Graham
Kirsty at Nicola Humphrey’s has been very helpful, very accommodating when I have queries
Thank you... Read more
23rd Sep 2019 (5 years ago)
R Chisholm
Jonathan and his team couldn't have been more helpful, I needed to secure an accurate valuation of my property with a view to selling in the near future.
They were incredibly supportive and talked me through the whole process giving me confidence in the valuation they provided.
I will certainly be using Nicholas Humphreys Nottingham for any property services I need going forward.... Read more
Seller
22nd Sep 2019 (5 years ago)
D 23)
Fantastic team fantastic letting agent... Read more
Landlord
18th Sep 2019 (5 years ago)
D Bott
My houses have been with NJH for a fair few years. Living abroad brings challenges with rental properties and my previous agent didn’t communicate effectively. Jonathon and his staff are extremely effective at letting me know when there’s any problems with the houses and they find tenants quickly, even when we have tenants pull out last minute. Fair with fees, even when the new ban came in they explained what was happening. Great company.... Read more
Landlord
17th Sep 2019 (5 years ago)
A Patel
I have been with Jon at Humphreys for the last 5 years, he’s always been professional and looked after my properties as if they were his own. He always advises me of new properties that he thinks would be suitable to add to my portfolio. The guys in the office are great and if I have any issues they are always sorted quickly. Keep up the good work.... Read more
Landlord
17th Sep 2019 (5 years ago)
C Baker
Jonathan has put in a huge amount of effort to ensure our properties have been let efficiently even when we brought them over to him at a late time in the year. He and his team have delivered us a high level of service with constant communication throughout. We are now going ahead with Nicholas Humphreys for management.... Read more
Landlord
17th Sep 2019 (5 years ago)
T Cooper
We were expecting another tough time with our letting agency having seen other reviews and heard stories. Our first few weeks with them weren't great as the house wasn't in a good state. However we had a great experience with NJH in the end. Our deposit was sorted correctly and during our tenancy whenever we had an issue it was sorted within the next 2/5 days. Although its a pain to always log everything online if you do it they are very good. This may be mainly down to Will Young who was in charge of our property. He looked after us and the house brilliantly.... Read more
Tenant
11th Sep 2019 (5 years ago)
T Baker
Scammed... Read more
11th Sep 2019 (5 years ago)
T Maidment-Otlet

Wanted to put 0 star however not possible. Awful experience with this estate agent. When signing the contract the most basic part of it being the cost, we calculated that the numbers were incorrect and they were attempting to charge us more than the total rent. It took several members of staff to finally realise that our maths was correct and they amended the contract, very unprofessional and also unprepared as this appointment had been arranged for a while. Plus the house had been rented for the previous year and therefore how difficult is it to print a new contract to be signed? We then moved in to a house with smoke damage which they said was "habitable". Took a lot of arguing to get them to agree to paint over this as they maintained that the property could be lived in safely ! The walls were not even cleaned, one coat of paint was used to attempt to cover the smoke damage, just on the walls not ceiling or skirting boards. Due to the guttering being full and inefficient extractor fans (kitchen and bathroom) the property was damp and mouldy. This was reported however after months of waiting, a contractor came to view it and stated we would need a dehumidifier, which never materialised. One of the rooms did not even have a desk chair which arrived 4 months after moving in due to us asking repeatedly. If any repairs were needed, despite non-urgent repairs having a 28 day deadline, this never happened and each time we had to keep chasing them to fix things despite their online fixflo reporting system. Just because it is a student property does not mean they should ignore these basic things. With an administration fee of £150 each, as well as a checkout fee of £90, I do not see what this money was used for as they are totally inefficient. Upon returning the keys, which we signed for, I received a phone call over a week later asking us to leave the property and return the keys. Luckily we had proof that we had returned our keys by signing for them! So unprofessional, also very rude staff on the phone. The deposit took forever to be returned despite leaving the property immaculate, especially as when we moved in it was filthy despite having "professional cleaners". The property manager at the estate agents left but we were not told this and therefore were emailing him with no response for months, until we spoke to them on the phone and they said he had left and they were assigning a new property manager. After finally speaking to her, it was apparent she knew nothing about the property and was of no help. Would never ever use them again and even the landlord was leaving for another estate agents.... Read more
Tenant
10th Sep 2019 (5 years ago)
Omar
Time wasters. Dont bother. Booked a viewing with them 5 days in advanced and I had to book time off work for the viewing.
I got a call 15 mins before the viewing saying the house is gone.
Wasted my time and my time off work. Not recommended.... Read more
5th Sep 2019 (5 years ago)
I Inglis

Honestly shocking. I lived in a Nicholas Humphreys house for a year. Worst mistake ever. The oven, tumble dryer, drains and some of the lights in the house were all broken for large proportions of the year(some from when we first moved in). We were told to fill out forms online to file to get them fixed. We did so for each of these things multiple times. None were fixed bar the oven, which broke again 2 weeks after. We proceeded to try get it fixed again, and nothing came of it - shock. At the end of the year we left the house in a state certainly not dissimilar from the state we were welcomed to when we moved in (apart from we accidentally left a few items behind). As a result of this we were charged £300 for a cleaning fee which was just utterly ridiculous. We have photos from when we moved in to prove the state of the house was very similar but of course, this did not matter. Therefore getting our deposit back was a nightmare as we felt we were being scammed. When we finally gave into them and decided to just take what we could of the deposit, as we are all students and needed our money back, we sent our details in and still did not receive the money back for an inordinate amount of time on the grounds that “we hadn’t all sent our details”. We all have proof we sent our details in before we were forced to inquire. To this day we still don’t have our money back. Worst service ever.... Read more
Tenant
21st Aug 2019 (5 years ago)
D King
Kirsty Inglis has done a great job for us during the changeover of our residents this summer. She has made it all happen very smoothly. This involved some very early mornings. Over the past year she has supported us by her efficiency, reliability and hard work. She has shown a high degree of professionalism. All of which works well for us and our residents. She has worked hard to let our property, giving us excellent occupancy and good residents. Many thanks.... Read more
Landlord
21st Aug 2019 (5 years ago)
C Lindsey-Hill
We are a group of students that will be using the estate agents for the second year now. Although there have been issues along the way, our property manager Kirsty appears to make it her priority to see to it that we are well looked after and the issues are promptly addressed. I would heavily recommend them over other student letting services as any issues we have raised with Kirsty have always been taken seriously, she has always been extremely helpful and happy to give advice. We have been well respected and not treated like our needs are unimportant like other student letting services are known to do.
It's a great service with helpful staff.... Read more
Tenant
19th Aug 2019 (5 years ago)
A Taibon-kuer
My experience so far letting through Nicholos Humphreys has been good. Property issues solutions and information given have been prompt and in a friendly way.... Read more
Landlord
13th Aug 2019 (5 years ago)
K Panesar
been dealing with Heidi whilst organising my student accomodation for 2019/20 and has been a great deal of help. Would recommend.... Read more
Tenant
13th Aug 2019 (5 years ago)
B (bradley0510)
I've been very pleased with the customer service and the quick responses to any issues we have had over the tenancy period. Will Young especially from the Notts office has been exceptionally great and very professional with handling our property.... Read more
Tenant
7th Aug 2019 (5 years ago)
C Khan
we have had the best experience of buying property with this company. Kevin Laban's advice with the buy to let market etc has helped us making our decision. very happy and satisfied with the purchase. highly recommend... Read more
Buyer
5th Aug 2019 (5 years ago)
M khan
we have recently bought a property with Nicolas Humphreys and Kevin has been very professional and proactive during the whole process.we didnt have to wait for days for a reply and the whole process was smooth and easy! Kevin Laban at Nicolas Humphreys is your man! highly recommended... Read more
Buyer
5th Aug 2019 (5 years ago)
J Mitchell
James was extremely helpful and positive when showing us around both properties. Answered any questions we had with reassurance. We never had any problems with the letting agents whilst living in one of their properties.... Read more
Tenant
2nd Aug 2019 (5 years ago)
E Hall
Had a really good experience with Nicholas Humphreys in Nottingham for my student letting, and would therefore highly recommend them! Cannot thank our estate agent Kirsty enough as she made the whole process so easy and hassle free!... Read more
Landlord
1st Aug 2019 (5 years ago)
T Junior
Great service and Kirsty was very helpful and made the move very easy for me... Read more
1st Aug 2019 (5 years ago)
S Huang
The experience was very great and Jonathan was very kind and welcomed. The studio is comfortable and near the M&S. It’s happy to rent accommodation with Nicholas Humphreys!... Read more
Tenant
24th Jul 2019 (5 years ago)
Patrick
Nicholas Humphreys Estate Agent are a fantastic service, I had a move and it was dealt with so efficienatly by our lettings agent Kirsty extremely helpful throughout all steps of the process. I would recommend this company to anyone looking for a flat they go high & beyond to help you great service guys????... Read more
20th Jul 2019 (5 years ago)
K Christou
Nicholas Humphreys were extremely helpful and prompt in dealing with any issues that we had in our property over the 2 years we were in one of their properties. William Young was particularly good, getting back to us almost immediately! I would recommend Nicholas Humphreys to any student looking for accommodation... Read more
Tenant
17th Jul 2019 (5 years ago)
C Rogers
They are incredibly helpful and so easy to get in contact with, workers are lovely and always happy to help.
They're in constant contact with the landlord which is great so there's always back and forth feedback given.... Read more
Landlord
16th Jul 2019 (5 years ago)
B Shipwright
Nicholas humphreys are one of the most incompetent and expensive lettings agencies in nottingham,
I have used them for 2 houses over 3 years and not using their services feels like a fresh breath of air.
They are terrible at upkeep & fixing problems, communication, emergencies, and are disorganised and rarely have any knowledge of how the law works.
They also flagrantly break the law when it comes to deposits. They lost our inventory one year and still claimed nearly 100% of ours - showing it doesnt matter what you do, they will always try to take yoir money.
In general do not use them if you can help it.... Read more
Tenant
15th Jul 2019 (5 years ago)
W Gaming
I’ve been very impressed with the staff emails are answered promptly and any queries are quickly sorted.... Read more
13th Jun 2019 (5 years ago)
C Dwan
Nicholas Humphreys managed the sale of our rental property recently. They acted very professionally throughout with Kevin Laban particularly due praise for his committed approach and personable manner.
They found us a buyer quickly and when that unfortunately fell through, were quick to act in finding us an alternative.
I would not hesitate to use Nicholas Humphreys again in the future.... Read more
Seller
12th Jun 2019 (5 years ago)
S McIntyre
First class service throughout the sale of my Mum's home.
Difficult for me to manage as I am not based in Nottingham, but Kevin kept me up to date at all stages and managed the viewings, surveys and the sale in a professional manner.... Read more
Seller
29th May 2019 (5 years ago)
G Day
Will was very helpful, ensuring I had a good reference for securing my future accommodation.... Read more
Tenant
23rd May 2019 (5 years ago)
U Ahmed
Excellent service. Great team... Read more
7th May 2019 (5 years ago)
L Ltd
I have been dealing with Kirsty, Dominic, Catherine and William for a while now. They are all very professional, helpful and friendly. A pleasure to work with.... Read more
24th Apr 2019 (5 years ago)
Leigh
Nicholas Humphreys has managed our property for many years now. They provide an excellent, proactive and efficient service. You always know your property is with a safe pair of hands as far as maintenance goes as well as letting it out on an annual basis. We would recommend them unreservedly.... Read more
Landlord
16th Apr 2019 (5 years ago)
A Biondi
I have used Nicholas Humphreys to rent my properties for at least 5 years, I have always found their staff friendly and professional and communication from them is second to none. I have no hesitation to recommend their services.... Read more
Landlord
16th Apr 2019 (5 years ago)
A woodward
Excellent service and a pleasure to rent from. They have been really helpful and friendly and made the move so easy and would highly recommend!
Thanks
Alan... Read more
Tenant
11th Apr 2019 (5 years ago)
A Pelley
Been thoroughly impressed with Nicholas Humphreys. Deal with Dan Strain and Dom in particular. They manage my properties, and my daughter has used them to rent a property. Consistent accurate communication, a passion for good service. Wouldnt hesitate to recommend... Read more
Landlord
11th Apr 2019 (5 years ago)
H Marie
Great service provided from Kirsty and Alison, highly recommend using them.... Read more
11th Apr 2019 (5 years ago)
A Pleydell-Pearce
Brilliant experience of viewings from Kirsty and on hand support when progressing through with the tenancy. Great and friendly customer service.... Read more
Tenant
4th Apr 2019 (5 years ago)
C Thompson
Really pleased with the service for the purchase of our new home. They were fantastic, we could not have asked for more. Highly recommended.... Read more
Buyer
3rd Apr 2019 (5 years ago)
K Evans
Nicholas Humphreys is great at dealing with any queries or problems quickly and efficiently. I recently had problems with my electricity and Kirsty, the property manager, was quick to deal with our issues and helped us fix it straight away!... Read more
Tenant
1st Apr 2019 (5 years ago)
L K
I placed a rental property for sale through this agent and was delighted that they very quickly found a buyer for me. I was also introduced to an excellent conveyancer through them. Communication was very good throughout - Kevin kept in touch during the sale process. Overall, I am very pleased with the service received, and based on my experience would recommend them.... Read more
Seller
31st Mar 2019 (5 years ago)
M Maan
Had to chase them up for literally everything regarding the room. The room was unsatisfactory and they just seem concerned with the money they were getting from me than actually helping me out. We're uncompromising or understanding. Would not recommend.... Read more
Tenant
7th Mar 2019 (5 years ago)
J English
Had a viewing with Maddie and it was very helpful viewing was done in less than 25minutes and we viewed as many rooms as possible and it was a great experience... Read more
27th Feb 2019 (5 years ago)
S lowmunkong
Had an excellent viewing of the student accommodation with a woman named Maddie, excellent service and very friendly. Unfortunately the place wasn’t for us. Thank you again for the viewing!... Read more
18th Feb 2019 (5 years ago)
R Taylor
Excellent and quick responses to queries and questions. Our property manager (Maddie) is very efficient and helpful and immediately provided us with a studio that was appropriate for our living requirements. Great company and property manager, highly recommend.... Read more
Tenant
14th Feb 2019 (6 years ago)
D Lakhani
I've been using Nicholas Humphreys for over a year now, my agent Maddie has been brilliant ever since our property viewing and always gets issues resolved in our property really quickly.... Read more
Tenant
6th Feb 2019 (6 years ago)
D Pinne
Awful customer service. Cancelled our viewing twice, once 10 minutes before the viewing was meant to take place. We had already left to view the property. Would never recommend this letting agent.
We were never treated as a customer, more of a chore.... Read more
30th Jan 2019 (6 years ago)
E Willott
I could not recommend Nicolas Humphries more. I recently found myself in the middle of a messy divorce and needing to sell 2 houses. I had never done anything to do with finances or managing the properties prior to the divorce, Kevin could not have been more supportive and helpful through the whole process. At no time did I feel pushed or rushed with decisions and he was always happy to answer my many queries and offer advice when needed. A very professional and yet friendly and helpful service that made the whole process of selling as stress free as possible.... Read more
Seller
20th Nov 2018 (6 years ago)
H MELAD
We are human, please a little respect !!
Never recommend,, Bad service, as I had an appointment for viewing and I was told that I am the first person to see the house. Suddenly, when I arrived to the house Nobody of them came and when I called them they said The flat is rented. They even did not call or text me. :(... Read more
19th Nov 2018 (6 years ago)
H Kattenhorn
Nicholas Humphreys were excellent with helping my friend and myself find a suitable property. Kirsty has remained professional and friendly at all times and has been a great help every step of the way. We both would highly recommend them.... Read more
15th Nov 2018 (6 years ago)
B Hellmers
I purchased a property through Nicholas Humphrey. I was extremely impressed with the service and assistance they provided. The best agent I have dealt with whilst purchasing a property. I will most certainly be using them again.... Read more
Buyer
9th Oct 2018 (6 years ago)
Jakezxz1
Very down to earth and approachable agents who want to genuinely help you instead of making you feel like another statistic. Recommended for any new students and also first time professionals looking for a house share.... Read more
31st Aug 2018 (6 years ago)
M Elmaghrbi
We recently bought our first home which was for sale through Nicholas Humphreys.
The whole process, start to finish only took one month. Throughout the process, we were kept informed by the estate agent and received regular phone calls to check in on our work with the solicitors, providing help when needed.
In addition to that, and through our survery we found that the property was valued at the right price. This was refreshing following a fall though of a previous property advertised by a different agent due to a large down valuation.... Read more
Buyer
10th Aug 2018 (6 years ago)
Ann
We were very impressed with the professional way Nicholas Humphreys dealt with our sale. They were very helpful, explaining the whole process to us and guiding us each step of the way. We would highly recommend them.... Read more
Seller
10th Aug 2018 (6 years ago)
G Sadler
Awful experience. We have had broken radiators and broken taps for months and they have done nothing about it. They also attempted to charge us for damages that were already at the property. Clearly a tactic they try every year.... Read more
Tenant
9th Aug 2018 (6 years ago)
R Lester
A very smooth move in experience, all the staff are knowledgeable and helpful. Maintenance issues are dealt with promptly, would definitely recommend this agency.... Read more
Tenant
31st Jul 2018 (6 years ago)
S Jee
Very helpful and professional.... Read more
8th Jul 2018 (6 years ago)
M tepus
I had a really good experience with Nicholas Humphreys Agency. The real estate agent I was in contact with was very nice and pleasant, they promptly replied to all my questions and helped me through the booking procedure. I am a non-British student and everything was completely new to me, so they helped me a lot. I strongly recommend NH Agency!... Read more
Tenant
20th Jun 2018 (6 years ago)
VintageRose073
Very helpful service, showing us round a second house in order to demonstrate how the first would be refurbished was extremely useful. Would definitely recommend... Read more
21st May 2018 (6 years ago)
M Parker
Our guide James was fantastic and extremely accommodating. So friendly and helped us with all the steps of securing the property... Read more
Tenant
9th May 2018 (6 years ago)
C Harris
Great service. James was very helpful.... Read more
1st May 2018 (6 years ago)
P Sanzay
James was very helpful and friendly... Read more
28th Apr 2018 (6 years ago)
Lonchanty
Madeleine was great with helping me secure a room for my final year in Nottingham. She was very helpful and informative. Madeleine was always happy to answer any concerns and very patient !... Read more
Tenant
26th Apr 2018 (6 years ago)
J Haynes
I have been dealing with Nicholas Humphreys - Nottingham since 2013. Initially as letting agents for my property, then as estate agents for its marketing and sale. During the rental period their team was always quick to respond to any problems at the house. Their efficient and reliable group of sub-contractors and tradesmen have always dealt quickly with jobs ranging from changing light bulbs to fitting a new boiler. I decided to market the property in 2017 and received an offer within a few days. Although not the speediest of sales - due to buyer issues and complexities regarding the HMO Licence, the sale was completed a couple of weeks ago. The team have all been very helpful over the years. Special thanks to Dominic Fletcher for going above and beyond, also to Kirsty Inglis. I would absolutely recommend this firm.
Jean Haynes... Read more
Seller
24th Apr 2018 (6 years ago)
H Peake
Great viewings with James! Fantastic guy and great info!... Read more
23rd Apr 2018 (6 years ago)
P Markham
Had a lovely experience today being shown around houses by James, he was very helpful and friendly.... Read more
20th Apr 2018 (6 years ago)
F Al
I worked with Maddie .. she was very helpful and supportive through out sorting my accommodation.... Read more
19th Apr 2018 (6 years ago)
T Duck
Had a great experience working with Nicholas Humphrey. We worked directly with James. He was so attentive and patient. Being from out of the country getting a UK flat is not easy, but James answered all our questions in a timely matter and was really flexible.... Read more
Tenant
17th Apr 2018 (6 years ago)
A Dickinson
James was a really informative, helpful agent.
I'm adding to this review, as James has been so helpful throughout my experience of finding the perfect place to live, as well as helping with all the online payments and little details. Top guy, massive help!... Read more
12th Apr 2018 (6 years ago)
J ganesh
Impeccable professional services rendered in every aspects of managing the property.... Read more
9th Apr 2018 (6 years ago)
Lona
Madeleine was very helpful, very polite and replied to emails quickly. I am very happy to have booked my studio with this agency.... Read more
Tenant
23rd Mar 2018 (6 years ago)
L Buswell
Madeleine was amazing with helping me secure a room for my third year accomodation. She replied quickly to emails, she was very polite and helpful. Madeleine was always happy to answer the questions I had regarding the accomodation.
I would 100% recommend Nicholas Humphreys.... Read more
22nd Mar 2018 (6 years ago)
M Letellier
I rent a house from Nicholas Humphrey in Nottingham for two years, and never had a problem during that period. It was a bit tricky I had to provide an English guarantor since I'm not English though, maybe this could be considered differently. It was also weird to me that different contractors could come in while I was not in the place, that's something I found intrusive and that maybe could be done differently. On the other hand, my property manager, Madeleine Griffith, did a very good job, she was very reactive if I was having a problem at the property and always try to find the best way to work things out, I really appreciate that!... Read more
Tenant
22nd Mar 2018 (6 years ago)
C I
Very good service. James helped me find my accomodation 2018/2019. Close to city centre
Patient
Very informative
I would definitely recommend.... Read more
Tenant
22nd Mar 2018 (6 years ago)
N camps
James was very helpful, got us round quickly. Nice car, tho a little cramped. We ended up getting a place so I guess he did his job... Read more
Tenant
16th Mar 2018 (6 years ago)
W Harwood
Very helpful and supportive through out sorting my house. Would 100% recommend to all my friends to find a house through Nicholas Humphreys. Special thanks to Maddie for all her help!... Read more
Tenant
15th Mar 2018 (6 years ago)
T Llewellyn
James was in and out really quickly... Read more
15th Mar 2018 (6 years ago)
I Phoenix
Unhelpful and the staff seem very unprofessional, they once lost images they had of my ID and had to go in again to get it scanned.
They rent houses with mold, damp, and broken plumbing as we discovered this year and try to do as little as possible, whatever will give them an easy life.
When viewing houses they put my group of seven with a group of five who then didn't show but they still showed up the five person house.
Way too disorganised to be of any use in such a student-based area.... Read more
Tenant
13th Mar 2018 (6 years ago)
S Gibson
Really good job from James when taking photos of the flat I rent at the moment, in and out in a matter of minutes ????... Read more
Tenant
11th Mar 2018 (6 years ago)
T Samuel
Kevin was very helpful during our search for a property and went above and beyond to find us the best deal to suit our needs as students.Would highly recommend.... Read more
9th Mar 2018 (6 years ago)
Charles
James was really helpful top service... Read more
9th Mar 2018 (6 years ago)
Z Budd
Great estate agents, very reliable. They made the entire process easy and safe.... Read more
9th Mar 2018 (6 years ago)
V Viewer!!
I had a viewing for one of the Castlegate apartments with this agency. Right from the very start they were brilliant, they kept in constant contact with me & Maddie was brilliant at answering all my questions via phone calls and texts! She delivered brilliant customer service, I simply can't fault her!
I will be recommending to all I speak to!... Read more
8th Mar 2018 (6 years ago)
F Chaddock
James was very helpful and answered all our questions. He was very polite and professional. It was a pleasure to have him show us round.... Read more
7th Mar 2018 (6 years ago)
R Hanes
Excellent Managment of our Student Let. This is what property Managment should be. They handle all the stress and only contact you when a financial decision needs to be made. Amber is a pleasure to work with, suggesting solutions to problems and always polite. Cannot recommend highly enough.... Read more
Landlord
23rd Feb 2018 (6 years ago)
D Patel
I trusted Jon, Dan and their team letting my property out over 4 years ago now. They have never disappointed and have always been in contact and very professional. Can not recommend these guys highly enough. This is how a letting/estate agency should be run .... Read more
Landlord
23rd Feb 2018 (6 years ago)
J Ferguson
Yeah made the process of sorting out student accommodation really easy.... Read more
Tenant
19th Feb 2018 (6 years ago)
D clark
What a great company to work with! The staff are all extremely friendly and helpful. Highly recommended.... Read more
19th Feb 2018 (6 years ago)
L palmercoole
Very happy with the service we have received as the whole experience of renting a property was very new to us. James was very helpful and was always available to answer any questions we had. Brilliant!... Read more
Tenant
17th Feb 2018 (6 years ago)
C wilson
Currently in the process of signing for a student property, I was shown around a couple of properties by James, who was extremely helpful, answering all the questions I had about the houses and the next steps with reserving the house and starting the paperwork, the service I’ve recieved has been excellent and I’d highly recommend them... Read more
Tenant
17th Feb 2018 (6 years ago)
S Smith
They repeatedly showed up for house viewings without giving us any/enough notice, even after I emailed their head office. Then it took them over 2 months to actually get our deposit back.
Edit: I emailed the address in the response on 06/02/2018, will update when I get a response...... Read more
Tenant
9th Feb 2018 (7 years ago)
A Rae
I received great support and help from Kirsty, and the property selection was great. i can highly recommend this company as they are willing to help however they can, and I will definitely be using them next year!... Read more
8th Feb 2018 (7 years ago)
R Greig
We have had a very good experience with Nicholas Humphreys from our initial contact with Jonathan and latterly Dominic and Amy. They are a great team and we look forward to continuing to work together in the future.... Read more
1st Feb 2018 (7 years ago)
K Ince
Kirsty was extremely helpful throughout the whole process of searching and choosing our house!! We have found the most perfect place for us and it’s all down to her. Would highly recommend using Nicholas Humphreys and Kirsty is a credit to the the company. Can not wait to start our tenancy at our new house.... Read more
Tenant
1st Feb 2018 (7 years ago)
C Wood
Kirsty was very helpful when me and my two friends first went in to arrange some viewings for student houses. We decided to go back to arrange a second viewing and she recognised us straight away and helped us with everything we needed. We wouldn't have found a house we loved if it wasn't for her! Thanks Kirsty!... Read more
1st Feb 2018 (7 years ago)
K Oakley
The team at Nicholas Humphreys Nottingham are a wonderful group of extremely knowledgeable, friendly and helpful people. They will always make you feel welcome and reassured that your property needs are in good hands.... Read more
8th Jan 2018 (7 years ago)
O Fletcher-Hogg
My friend and I recently moved into a new build and due to circumstances unforeseen and out of control for the team at Nicholas Humphreys, Maddie was amazing at resolving every situation. We had several issues with the landlord changing our move in date but Maddie always responded quickly and efficiently and reassured me throughout the process. Herself and Jodie have been wonderful in getting us moved in as soon as possible and ensuring it was as smooth as they could make it. Thank you both so much for keeping us sane and continuously keeping our spirits raised and taking matters into your own hands when it was completely out of your control!... Read more
Tenant
20th Nov 2017 (7 years ago)
E Greenstonel
Amy Dawkins has been an excellent letting agent/ property manager. Throughout difficulties with our property she has been helpful, thorough and supportive. It is clear she cares about tenants and could not have done more to help us.... Read more
Tenant
10th Nov 2017 (7 years ago)
K Hart

Moved in on August 1st.
Issues such as
-Mold
-Water damage
- one of the bedroom chairs literally in pieces
- shelves hanging off the walls
-heavy fire doors missing the majority of screws - some literally in danger of falling on someone
- cracked tiles
- holes in doors
- missing locks on one of the bedroom doors
The list goes on. We were assured that this was to be sorted before we moved in, along with a "deep clean" which somehow still managed to leave the kitchen floor sticky and the oven top grim. The majority of which either not reported entirely or reported as simply "wear and tear" on the inventory, which looked to be severely out of date (if not blatantly copied and pasted from previous records). This was called out by the Landlords when they visited, asking the NH rep why it had been termed as such on the inventory. These issues, most of them completely ommitted, such as the mould, could be blatantly observed by any idiot upon stepping over the threshold. When the landlords visited they told us that we could fix small things such as one of the kitchen drawers hanging off, ourselves. Are you joking? If it is such a small issue then surely an NH rep can fix it. Not our responsibility.
- Copies of our IDs were lost, as well as our Guarantor forms (amazing since it was sent via their online system, not entirely sure how they've managed that). Instead of saying they'd lost it, they told us that we simply hadn't sent it. My Guarantors response to that was simply to send them a copy of the receipt email he'd received after sending off the form.
- the welcome email was not sent to us until at least a month after our arrival, and suspiciously close to the landlord visit.
- when I collected the keys, they were just a huge bunch which meant I had to go around, testing doors and separating them off. Not a huge issue, and it's probably pretty pedantic but still pretty poor. A more serious issue was the fact that my ID was not checked when I collected the keys.
- Regarding security, the house has an alarm system, which on this specific street in Lenton would have been useful except for the fact that apparently it doesn't have a code, and god forbid they fix it or reset it and get a new code. The back door is held on with deadbolts, given that the pre-existing lock is - you guessed it- broken. The bedroom which didn't have a lock was fixed only after 2.5 months of actually living there.
I feel like with Nicholas Humphreys, if there is an issue it is us who has to suggest a solution to them as opposed to them being proactive and supportive of their customers.
- When contractors do come around, it is with little warning and is usually the result of emails, calls and visits in person to prompt any action, and on the last few occasions they have either not shown up, or misreported to NH that the job has been completed when it hasn't - it would be nice if NH could be more proactive in overseeing this work.
When I have spoken to other University students and heard them complaining, it is always the same company I hear being mentioned - especially on some of the student social media pages where companies and landlords have been discussed. Many of the issues I have highlighted here have been dismissed and excused by NH as the property having changed managers over the summer, which in my opinion should absolutely not affect the service their customers receive, particularly in regards to services stipulated in a legally binding contract. I feel like they do the absolute bare minimum and are utterly uncaring about their customers. Do your research and talk to other students for first hand accounts -especially if you're moving out of halls for the first time. It is easy to be suckered when you have a nice, well dressed estate agent assuring you that everything will be sorted before you move in, and then it not being done after you have signed.... Read more
Tenant
5th Nov 2017 (7 years ago)
T Leahy
It's unbelievable how incompetent these people are. Other reviews are definitely right when they say that NH only communicate with you when they want something; if you have any problems, you're in for days or weeks of calling and emailing them with no response.
After we left the house we had to deal with Amy Dawkins, one of their property managers, who took this to a whole new level. We had to ask multiple times for everything we needed from her (5 times in one case). Most of the times I called she was ill or not in the office, and despite her colleagues saying they'd ask her to call me when she got in, she never once did.
They also massively overcharged us for things out of our deposit. They're great at taking as much money as possible from students but not interested at all in providing any sort of service once you're living in one of their houses. Pick another letting agent!!!... Read more
Tenant
2nd Nov 2017 (7 years ago)
C Tawde
Excellent service. Nicholas Humphreys were able to get my student property let within a matter of days of instruction.I would highly recommend them to any landlord.... Read more
Landlord
31st Oct 2017 (7 years ago)
D Foster
After renting 3 properties through NH's in the past 5 years I would say that what was once a professional, trustworthy and helpful agency has devolved into an impersonal, unwilling and somewhat useless waste of money and time. Issues have mostly involved poor communication - agents either dismissing problems with the property without expending any effort to check, or ignoring emails completely. One case required the university's involvement to prompt action, whilst one property's deposit had to be reclaimed via the TDS months beyond the tenancy ending. Sad to see them sink to the level of other student rental agencies that I've had the displeasure of encountering.... Read more
Tenant
31st Oct 2017 (7 years ago)
Zulekha
Absolutely appalled at the lack of service that NH provides. They don't answer the phone, or respond to emails. They sent us the welcome letter 2 months after we moved in. We had to call them 4 times, file a report through their useless website, and still the damage didn't get fixed until I was able to contact the landlord directly.
The only time we ever get any solid communication from them is when they want something from us!
A dreadful company, don't rent from here!... Read more
Tenant
16th Oct 2017 (7 years ago)
O Mcentegart
Living with Nicholas Humphreys this year and dealing with Amber as our property manager. She has been nothing but helpful and has dealt with every issue we've had and sorted it out for us. We have kept in regular contact and I've received excellent service.... Read more
Tenant
10th Oct 2017 (7 years ago)
D Russell
Handed the key to my daughters student house to them in June - still awaiting the return of the deposit in October - and to be honest they don't seem to unduly care.... Read more
Landlord
5th Oct 2017 (7 years ago)
T Newcombe
We're pleased to say that they've sorted out any issues very quickly, and we're staying for a second year. Thank you... Read more
Tenant
29th Sep 2017 (7 years ago)
J Ellis

After viewing a house, we decided It was right and everything was going smoothly until 2 Months before our contract started.
The first sign of incompetence was Humphrey's declaring I had underplayed on my first instalment by £250. This was wrong as I had paid the full amount. After sending evidence of my payment the Director apologised personally. After contacting the other people I was renting with, they explained similar stories and Humphrey's had put it down to an 'accounts mix up'.
This delayed us from moving in by a month, leaving some of us having nowhere to stay for the beginning of the university term, even though nobody had actually underpaid.
Secondly, they had 'lost' a copy of my passport, as well as a copy of my student ID. Not only is this a breach of the Data Protection Act 1998, it is completely incompetent. Again after speaking to a supervisor they assured me it was fine and they had them. After a week I got told again I had failed to hand them in. So I rang them up to find we had a new housing manager who had no idea what was going on and he explained I needed to get my passport to them ASAP. Furious I threaten with legal action and after an hour of phone calls (whilst I'm on holiday) they decided it was fine and they had miraculously found the copy of my ID's
The day we are due to move in I am told they have lost my garenteur forms and I will not be alowed to move in. (Even though I have fully paid and previously handed in this form) However my garenteur was abroad for his birthday and could not get another copy back to England.
This is only a scratch on the surface of the nightmare my flat mates and I have been through. We are still considering legal action.
You may think you've found the perfect house but it is not worth renting with Humphrey's unless you have a very deep wallet and big patience.
Would not use again.... Read more
Tenant
19th Sep 2017 (7 years ago)
W Larcombe
First house viewing, drove for over an hour through ruah hour and rain. To have no one around and the agents phone if off. Even though they were aware i hadnt found the flat yet and i was outside. Ended up going home after getting drenched. Never using these again... Read more
18th Sep 2017 (7 years ago)
C Vale

Very disappointed with their student lettings service, especially given the plethora of awards and 4 and 5 star ratings they have received. Every time there is a problem, Nicholas Humphreys have a habit of blaming someone or something else, and accept no responsibility for their own actions, or lack of action, whether it being a previous member of staff not conforming to the company's 'high standards', the property being 'old', or the maintenance man being busy with 'emergency jobs'.
Things get done in a roundabout way, but the length of time it takes is not worth the time, hassle, or money, especially given the low standard of maintenance produced as a result.
The house I rented was a disgrace upon arrival; it was clear it had not been maintained or inspected since the last tenants left the property. I was not provided with an inventory, and things went from bad to worse from there on in.
Email contact for maintenance and queries is appalling; I often wait weeks for a response. My house manager has changed numerous times, which is understandable, but at no point was I informed of the change.
This called for an official complaint, yet there seems to be no system in place to do so. After several months, a complaint was finally made about the service received, but little was done about it.
This is just a small sample of the many things that have gone wrong with my time with this company; I will endeavour to avoid them at all costs in future, and encourage others to do the same.... Read more
Tenant
8th Sep 2017 (7 years ago)
A Johnson
At first this company seemed professional but at the end of our tenancy agreement we have had nothing but problems when trying to get our deposits back. I would suggest that you use a private landlord or a different company all together if you would like to see your deposit again.... Read more
Tenant
6th Sep 2017 (7 years ago)
K Donohoe
Up until the point of signing a contract, everything went really well with Nicholas Humphrey's. As soon as we had, however, we realised that the person showing us around had lied to us at every opportunity, with each lie being integral to our house choice (e.g. date we could move in, separate fees, and rent installments). They then asked for inordinate amounts of money with next to no notice and refused to acknowledge anything their colleague had declared when showing us the house, and slapping huge fines (up to £3900 each) on any late payments. If you are a student or want anything sorted in a professional and consistent manner, avoid at all costs. We are currently considering legal action, this showing the extent of their negligence... Read more
Tenant
25th Aug 2017 (7 years ago)
P stimson
Do not let from theses agents they do not care about people renting properties from them regarding getting bond back they say it's not down to them it down to the lanlord shame on them name and shame theses guys you should be ashamed of yourselves oh don't even send out certificate to let people know who there bond is protected with that's if it's protected the lanlord plexus uk stay well clear of them they are a discace repairs I don't even think they know the meaning of the word reported and nothing done discaceful soon be there if you owed rent though makes me sick... Read more
Tenant
18th Aug 2017 (7 years ago)
K Laban
A great company to work for, with a friendly hard working team, I found everyone to be helpful, plenty of training and career advancement options, your opinions are heard by management and great new ideas are implemented.... Read more
20th Jul 2017 (7 years ago)
A gray
We have used Nicholas Humphreys both to let and sell our property in Nottingham. We have always found the service and staff excellent. We would particularly like to thank Dominic for being particularly helpful. Always on hand with a wise head and loads of experience and expertise.... Read more
Seller
14th Jun 2017 (7 years ago)
M Hinds
WASTE OF TIME! Terrible customer service. They re-arranged the viewing that they could no longer do (I only knew that because I called them up on the morning of viewing!). No one showed up this evening on my re-arranged viewing and they never gave me a mobile contact number. AVOID!... Read more
12th Jun 2017 (7 years ago)
M Griffith
A great company!... Read more
19th Apr 2017 (7 years ago)
K Ogden
I have recently started working for Nicholas Humphreys, its a great place to work. Fun, friendly team and very enjoyable role!... Read more
13th Mar 2017 (7 years ago)
L Siciliano
Nicholas Humphreys have been consistently amazing throughout the two years I have lived in one of their properties. They have always addressed and dealt with maintenance requests immediately and maintained a professional, yet friendly relationship. I recommend this agency to all students looking to rent a property!... Read more
Tenant
10th Mar 2017 (7 years ago)
R Dale
I would highly recommend this estate agent to any other students.... Read more
10th Mar 2017 (7 years ago)
M Robertson
Nice friendly service, assisted us with everything that we needed. About one million times better than purple frog which was the letting agency we used for our second year house.
Very happy with Nicholas Humphreys would recommend and use again.... Read more
Tenant
10th Mar 2017 (7 years ago)
T Prowting
I rented my property through Nicholas Humphreys this year, and am hugely impressed with the service they provided. Any issues have been sorted on the same day, and they are very easily contactable. Would recommend to any other students in Nottingham... Read more
Landlord
10th Mar 2017 (7 years ago)
E Beedham
Very professional and efficient. Nicholas Humphreys is a great choice if you're looking for student lettings, huge range of houses and the staff were always ready to help. Definitely recommend.... Read more
10th Mar 2017 (7 years ago)
R Gilbey
Had a very positive experience with Nicolas Humphreys. We were initially shown around by a lovely, enthusiastic gentleman (I believe his name was Toby) who assured us that Nicolas Humphreys was a reliable letting agent- This was important to use because we had been messed around in the past by other student letting agents. When we encounter problems, Nicolas Humphreys have always got back to us and assigned workmen when needed.... Read more
Tenant
9th Mar 2017 (7 years ago)
T Cooper
I moved to Nottingham 3 years ago for university and I've been with Nicholas humphreys for 2 years now. Excellent service for students and very helpful no matter how stupid the question.. and I can ask some pretty stupid questions.
Great service for students that need support with housing... Read more
Tenant
9th Mar 2017 (7 years ago)
E Oldham
I couldn't have asked for more support and help in sorting out the many problems we faced. I can thoroughly recommend this firm.... Read more
9th Mar 2017 (7 years ago)
J Roast
We would like to commend all the staff at Nicholas Humphreys Estate & Letting Agency in Nottingham, especially Jonathan & Kevin who have worked their socks off for us over the many months. This is a sterling company, run by professional, helpful & knowledgeable people. We cannot recommend them highly enough. They are surely the best estate & letting agency Nottinghamshire has to offer. We would give them 6 stars if we could! Thank you Nicholas Humphreys for giving us such fantastic service.... Read more
7th Mar 2017 (7 years ago)
M Smith
ok for student housing... Read more
Tenant
29th Jan 2017 (8 years ago)
M Dickson
Booked a property viewing and no-one turned up. I rang after 10 minutes and they told me that the property had already been taken but they never rang me to cancel the viewing.... Read more
25th Jan 2017 (8 years ago)
P Machado
I rented a house that was managed by the agency and during that period all the employees were exceptional. I was able to sort everything via email within an acceptable period of time. I do recommend the agency to everyone who has the opportunity to work with them.... Read more
Tenant
13th Dec 2016 (8 years ago)
N celestino

Nicholas Humphreys Nottingham has to be the MOST incompetent lettings agency any of my flat mates or I have ever used. The only saving grace about the experience was the land lord John, whom once we met, we dealt directly with him and avoided Nicholas Humphreys communications.
One of us is also owed money from paying too much council tax, which apparently has been with their accounts team for 4 months!! Avoid this company, seriously.
This is my second draft because on the first I ran out of characters to describe the whole experience. So let me tell you the *resumed* story of my people under our year tenancy with these unprofessional cowboys...
We payed the reservation charge of £60 EACH to secure the property and we went on our way to the office to sign the contracts. The contract was re drafted 5 times due to mistakes made by the agents, if you're going to sign a contract READ every single page, don't feel pressured or embarrassed that you're taking too long- It's a legally binding contract and once your signature is on that piece of paper you cannot contest it.
Our first contract it stated that we were to pay the full rent of a year every month... come on guys, you all know you have to divide that by 12 and it was Radford Road, Nottingham after all not Kensington, London. After that mistake was spotted came a whole bunch more because apparently simple maths is hard.
OK folks, that's contracts done lets fast forward to moving day, our property manager, dear Dominic, oh Dom- how do you even have a job??Told us we could move in at the specific date, and so we did, apparently the house was ready and had been professionally cleaned, I mean why else would you let your tenants move in?
When we got in, the house was a mess, every room dirty, we're talking cottonbuds, tampons... it was filth. honeslty...it was bad.
We called out friend Dom who insisted the house had been professionally cleaned, and turns out the inventory he had given signed to us was from a different year which explains why none of the dirty, broken light bulbs, and many other things were not listed- Is this legal? hmmm
Advice for you students, before you bring your stuff in your new house, photograph every room, every wall, literally inspect everything then put it all in an email and send it to them! Not only you have your own pictures in case of dispute later you also have a paper trail...speaking of paper trail we decided to back every single conversation we had with Dom with an email before or after, unfortunately when you're let down once by your property manager you tend to lose faith. Dom, if you are reading this, you are useless, choose a different career, this is not for you.
So we persevere, clean the filth rooms and move our stuff in when suddenly DUM DUM DUMMM the front door opens, we panic! who could it be? we just moved in, we didn't get told anyone was coming and it was late! It was John the landlord coming in to do late night DIY around the house, you know, to get it ready for the tenants? After the initial shock from both sides, we sat down and talked about the clear miscommunication between Dom and us, he told us, the house was not ready and it hadn't been cleaned (remember when I said Dom told us/insisted the house had been professionally cleaned? LIES)
Anyway from there on we messaged John for anything we needed, we had many communications with Dom which ended in frustration and us going back to John, John is a saint, our washing machine broke, he had it replaced the next day, him and Jane his partner really looked after us, thank you both!
When it came to moving out, it was agreed we could move out on the first (hey paper trail) and Dom promised the new tenants they could move in on the Friday before the 1st..oops, then he promised them the first. Like us, they were very unhappy and it made for a very awkward moving in/out day, bad Dom! But we spoke to the new guys, told them out story and said ‘Hey call John, because it’s less painful pulling your teeth out than dealing with Dom’... Read more
Tenant
16th Sep 2016 (8 years ago)
G Hodgson
Had a couple of problems with how the previous tenants had left the property, the Nicholas Humphreys team were straight on it. Dan and Jon, were particularly helpful (and easy to talk to), and had everything sorted straight away. Would definitely recommend them to anyone, much better than any of other estate agents I have used Nottingham.... Read more
16th Sep 2016 (8 years ago)
S Clarke-Knowles
Didn't choose any of their properties in the end to rent, but all the staff were very polite and not pushy when it came to deciding. Dom was especially belpful. Will consider using them next year as most of the house were really nice.... Read more
15th Sep 2016 (8 years ago)
M Fildes
Brilliant estate agents! Sorted any issues with our house so quickly. Dom, Emily, Dan, Jon, Joe were all helpful throughout the two years I was a tenant in their properties. They were brilliant with deposits and making me and housemates feel welcome as soon as we moved in. Great property portfolio and a great team in general! Advised for buying, selling and renting properties, for both students and professionals.... Read more
Tenant
15th Sep 2016 (8 years ago)
W Munn
A very well run branch with brilliant customer service. Dom, Emily and Dan are particularly good at what they do as they continually make sure you have everything you need. I'd highly recommend this branch... Read more
15th Sep 2016 (8 years ago)
B Mortimer
Nicholas Humphreys provided a truly splendid service in helping my friends and I find our second year university house in Lenton (UNAYY), both Dominic and Emily were fantastic. Everything was completed efficiently and effectively. I would therefore wholeheartedly recommend using the chaps at Nicholas Humphreys.... Read more
Tenant
15th Sep 2016 (8 years ago)
C Mahlich
Nicholas Humphries made sorting a house for the coming year a dream, both Dan and Jon were always on hand for any queries we had, including advice on bills and landlords. Their office was welcoming, and the process of signing over was quick and easy, no unnecessary waiting on the right papers. I will definitely use them again this year!... Read more
Tenant
12th Sep 2016 (8 years ago)
J Marshall-Grint
Just to say a HUGE Thank You to Dominic and more recently Emily who have helped me for the last 2 years with my houses. When sorting out my first house, Dom walked me through the process and I ended up getting a great house that everyone was pleased with. Any problems (including losing keys on a night out :D ) were sorted out straight away, usually the same day, so I can't rate them enough. When switching over properties this year Emily was better than perfect. The whole process only took a couple of days and the new house was sorted. Sorting out picking up the keys when i moved in this week only needed a text and she was straight round. Couldn't be more pleased with the company and will definitely be using them in the future. Keep the good work up!... Read more
Tenant
12th Sep 2016 (8 years ago)
H percy
Signing for a student house was so easy with this agency, Dominic and Emily dealt with our property and handled everything Very well they were always glad to help with any questions we had surrounding our property. I would recommend anyone to use them as they were too notch... Read more
Tenant
12th Sep 2016 (8 years ago)
A Shah
Good professional staff; understand your individual circumstances and are helpful. Emily has been quick to respond to our queries and concerns. I look forward to another deal with them in near future!... Read more
24th May 2016 (8 years ago)
H Christopher
Awesome bunch of guys at this place (Nottingham). Always fast, friendly and helpful communication. Dan and Dominic in particular have been a couple of total chaps and always go the extra mile to resolve any issues. Cheers guys!... Read more
24th May 2016 (8 years ago)
S Dunkley
Having just purchased my first property through Nicholas humphreys I highly recommend them. Throughout the whole experience with Kevin Laban at the Nottingham branch, I have been guided through the process swiftly and any queries were dealt with ASAP. Often I would send an email for an update outside of normal office hours but Kevin would take the time to update me, even if this was beyond the closing time of their office.
I would highly recommend to others and potentially look forward to using their services once again in the future!... Read more
Buyer
28th Apr 2016 (8 years ago)
H Mensah-Bonney
I have rented properties from various agencies but this one is my best so far. They have been nothing but friendly and helpful right from day one, and professional in their dealings. They are prompt in responding to my queries or issues concerning the property I'm renting.
Emily is lovely, as well as Kevin the Office Manager. In fact, every one of them in the Lenton office are Superb!
I will recommend Nicholas Humphreys to anyone who is looking for accommodation.... Read more
Tenant
8th Sep 2015 (9 years ago)
C Bridge
Had an extremely friendly and helpful estate agent called Emily, answered all the questions we had and found out anyhing she didn't know. The people working in the office are also friendly and happy to help with any questions you have.... Read more
20th Aug 2015 (9 years ago)
A Ward
Don't waste your time with this agency as they will simply waste yours. Extracting information at the best of times was dire. Upon having walked out of our way to a property we were unfortunately told an unprofessional excuse for not being able to view the property. We had to call after 10 minutes ourselves and phone call service was very unhelpful for out situation. If you are the type of person that takes things like viewings seriously and professionally you will be severely disappointed with the lack of professionalism and service.... Read more
15th Jul 2015 (9 years ago)