Z Pervaiz
Only gave 1 star because I'm not able to give 0 stars. Worst estate agent I have ever encountered in my 11 years of being an accredited estate agent myself, a landlord and a tenant. Worst customer service and they actually have no real knowledge about the property sector or how to deal with consumers. Landlords and tenants please avoid these lot at all costs!! If you are thinking to go with them please contact me so I can give you a run down of what you can expect from them!... Read more
joy1112
This is what happens when you leave your property in the hands of Philip Laurence. I believe they took advantage of the fact that I was abroad, so they continued to receive the full management fee without doing anything!! Take a good look at these photos and do your homework before signing up with these greedy, lazy, incompetent estate agents!! If I could put zero stars I would.... Read more
Landlord
15th Aug 2023 (1 year ago)
S Shrestha
We bought our house through the same agents 6 years ago and this time also we thought we should use them again and we were not disappointed.
After a rollercoaster of a ride where solicitors and houses where changed and resulted in a complicated chain, staff at estate agents were brilliant.
Tony who helped us to chase everyone in the chain time and again over a 12 month period was who kept the chain together. The amount of work Tony did with patience over 12 months is what kept this chin from falling apart.
He is the guy to buy and sell your house. Use Phillip Laurence and you won't be disappointed.
Highly recommended.... Read more
29th Jul 2022 (2 years ago)
D Dalban
Very helpfull staff!!!... Read more
25th Jan 2022 (3 years ago)
R S
Not an estate agent I would recommend. The staff are very rude and unprofessional, and always looking for any excuse not to help.
I have tried on many occasions to call and book a viewing for houses that come up, however am always fobbed off, and never get call backs!
Very dismissive as another review said, and not an estate agent I trust!... Read more
14th Dec 2021 (3 years ago)
R Shokeen
Never get a call back for viewings... Read more
1st Aug 2021 (3 years ago)
Very helpful and friendly staff... Read more
Seller
30th Jan 2021 (4 years ago)
S Calver
I have recently sold my house with Phillip Laurence, the staff are amazing, I mainly dealt with Tony who achieved an asking price sale on my house! I would recommend them above all other Estate Agents in the area. My house was marketed and completed within 8 weeks........ Read more
Seller
5th Nov 2020 (4 years ago)
Lala
Worse estate agent I have ever had to opportunity to come across. Staff very abrupt and demand everything from you there and then. My landlord was a nightmare for may years and they told me they want nothing to do with it even though I have had to pay loads of costs. Not recommend at all. ??????... Read more
Tenant
22nd Jul 2020 (4 years ago)
C Beckford
Excellent service and sold our place in Grosvenor Avenue last year for the asking price.... Read more
Seller
26th Aug 2019 (5 years ago)
R Varela
A pleasure buying from them. Tony was great through the process. Thank you!!... Read more
Buyer
30th May 2019 (5 years ago)
S Cook
Rude staff, completely dismissive, ignored me & just spoke to my partner. Never going back to use their services.... Read more
21st Apr 2019 (5 years ago)
G Kanapathipillai
Best service... Read more
10th Nov 2017 (7 years ago)
T Adams
Helpful and friendly staff... Read more
9th Apr 2017 (7 years ago)