J Homewood
Bunch of thieves really... Read more
25th Jan 2024 (11 mo. ago)
L Evans
Generally great - we dealt with Rita for the two years we rented through them and she was really fab! In terms of maintenance, we had a few issues with our washing machine and toilet which were dealt with - the handyman was a bit unreliable but Rita was always helpful in rearranging and chasing which was great. We've just moved out and the move-out process was easy. Thanks for everything Rita!... Read more
Tenant
6th Oct 2020 (4 years ago)
E Clean
Thank you to the team at Planet International - Professional, organised and helped me with my rental property. Highly recommended!... Read more
Landlord
28th Sep 2020 (4 years ago)
C kurtaran
The worst agency I have ever seen. I signed a contract with this agency and i am looking forward to get rid of them. I have a lot of problems on my flat and you never can find anyone helpful. They don’t care at all. I have been trying to contact them for 5 months about issues and they don’t respond. There is no communication . Definitely unprofessional agency. I don’t recommend this agency to anyone.... Read more
Tenant
21st Sep 2020 (4 years ago)
M Dimitrov
Great bunch of people and very efficient in what they do.... Read more
16th Sep 2020 (4 years ago)
B Ltd.
Always there for you and for anything you may need assistance with in your flat. 5 stars for being so reliable and a huge thank you for your professionalism and prompt maintenance services! Costa... Read more
Tenant
16th Sep 2020 (4 years ago)
C Robson
Planet International have looked after my Enfield rental property from day one.
In this time, I cannot fault them.
The management service from Oz and Dom has been spot on. Attentive, any issues resolved quickly, and always available for queries.
What’s more, the caliber of tenant has been fantastic which has taken a lot of the stress away.
Will be using for all future north London property management and letting services.... Read more
Landlord
16th Sep 2020 (4 years ago)
J Webster
Do not rent from this company. Numerous leaks and issues with the flat. Reported but not rectified. Difficult to deal with when terminating lease given the extent of issues/water damage to flat.... Read more
Tenant
8th Sep 2020 (4 years ago)
A (Angelo)
Doesn’t smell... Read more
18th Jul 2019 (5 years ago)
E Savvy
Very happy with the service. Oz and the owner are very polite and helpful. Great property and service thank you.... Read more
6th Jul 2019 (5 years ago)
A Othman
Great agency, was a tenant of theirs for 3 years, until this year. Staff were very helpful especially Rita and Jamie. Would've stayed with them longer if they had another property that suited my needs!
Highly recommend... Read more
Tenant
21st Jun 2019 (5 years ago)
K Moore
Friendly staff. Very helpful. I would defiantly recommend this company.... Read more
2nd May 2018 (6 years ago)
A Faizollahi
I’m not happy to have to leave such a bad review but my professional experience with the firm was horrendous.
Ended up having to file a small claims judgement through the country court.... Read more
24th Apr 2018 (6 years ago)
D Best
Just rented a flat off these guys in Hornsey High Street- very professional and their agency fees are the cheapest I have come across!... Read more
Tenant
15th Apr 2018 (6 years ago)
T S
great experiance working with these guys! really friendly and helpful... Read more
9th Apr 2018 (6 years ago)
L Miller
Completely incompetent and a nightmare for tenants. No regard for tenant rights such as 24 hours notice of entry. Coming home to find a stranger in your flat or the kitchen turned upside down because of a shoddy half done paint job is unacceptable.
Couldn't organise a piss-up in a brewery!... Read more
Tenant
10th Mar 2018 (6 years ago)
K Akpinar
Staff were very polite and attentive to all my questions and requirements. Very satisfied with my overall experience at planet international. Thank you... Read more
17th Jan 2018 (6 years ago)
I Iwona
Friendly and professional team with efficient customer service. Really recommend.... Read more
5th Dec 2017 (7 years ago)
N Mustafa
Great people to do business with helped me and my family move to a larger Home closer the the school as we always wanted. The move was Smith with minimal distrust ion To our very busy routine.
Would definitely recommend to All.... Read more
20th Nov 2017 (7 years ago)
A GT
Very friendly, helpful and professional service, 100% recommended it, look no further, they will support you start to finish. Many thanks again... Read more
18th Nov 2017 (7 years ago)
J b
The worst agency I've ever had the misfortune of dealing with ... avoid at all costs.... Read more
13th Oct 2017 (7 years ago)
O Mustafa
10-10 agency very professional, informative and efficient service given by both staff and Managment.... Read more
18th Sep 2017 (7 years ago)
C Lee
Appalling agency - send round several emails to all tenants in the house with differing information to cause confusion and blame errors on tenants. They even spelled all our names wrong several times over and took 3 months to process our guarantors! They continued to hassled tenants who had left the property months previously about rent they didn't owe and caused the poor girl several mental health issues. They lied about processing forms and quoted several different rent amounts to us at different times.
When we politely ask for clarification we were blamed and told the error was all on our part. Honestly... I don't understand why they would want to be rude when we were just trying to pay rent.
They refuse to make repairs to the flat - even important bathroom and dangerous window repairs because they claimed the contract wasn't signed (but this doesn't mean they can withhold doing repairs).
I think they need to clear up their admin processing because they seem to just make error after error but that is their job and to blame us is just silly! Most agencies send over an invoice each month with the rent amount - they don't just wait and cause confusion! No clue what we have paid agency fees for...
Honestly all you'd have to do is just send 1 email with the information and be a bit more polite rather than harassing us! You have all our references and guarantor information so either follow your processes or leave us alone - stop giving tenants mental breakdown with 10 emails a day with varying information. You live in the dark ages - you don't even have an electronically sign-able tenancy - we had to go to your office! Insane!... Read more
Tenant
6th Jul 2017 (7 years ago)