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© GetAgent Limited 2024
  1. Home
  2. Reed Residential
Reed Residential Logo

Reed Residential

Closes at 5:30pm
431-435 London Road, SS0 7HU
Whether you are selling, buying, renting a single property, investigating or renting an investment portfolio, choosing the right agent is vital. We offer professional friendly advice to all of our clients and are geared up for all sectors of the property market. I opened the doors to Reed Residential with some investment in 2007, having worked in the property industry for many years at senior level; I was determined to make a mark on the local property scene by doing things differently. We have come a long way since then, riding property market storm whilst growing year on year, achieving multi award winning status and Businessman of the year. My team have many years of experience in the property industry covering Residential Lettings and Sales, Portfolio and General Property Management, Commercial Lettings and Management and Property Finance. We are licensed members of ARLA, NAEA, TPO (The Property Ombudsman) and follow a professional code of conduct and practice. You can be rest assured, safe in the knowledge that we are giving you the best possible advice by our fully qualified team of professionals. Reed Residential are also members of the South East Essex Alliance for Landlords (SEAL). Additionally, we are UNIPOL and ANUK regulated so that our students portfolios have the assurance that all of the properties meet a minimum standard of quality. Our property portfolios under management are located throughout the UK, from Southend, Westcliff, Chalkwell and Leigh On Sea through to the very North of the UK covering major university cities. My team of Property Managers, Sales, Lettings and back room staff receive the highest standard of ongoing training, ensuring you are also up to date with the latest legislation. The team offer great value and ensure an excellent professional service.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 2:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • ombudsman
  • naea
  • arla

Reed Residential Reviews (154)

Have you used this agent?
  1. 67% 5/5 Stars
    67%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
    0%
  4. 1% 2/5 Stars
    1%
  5. 29% 1/5 Stars
    29%

S Campbell

1/5 Stars
NOTTINGHAM STUDENTS DO NOT USE THIS COMPANY! I have never worked with a company with so much incompetence ever in my life. We rented from Reed for 3 years and not a single thing was done correctly. The time it takes for them to send out contracts, the number of spelling errors on them, sending the guarantor ones to the tenant and vice versa, spelling names wrong... the list goes on. (I think the replies to these reviews from Adam, the supposed manager, speak for themselves)! We renewed our tenancy, had paid our deposit to MOVE IN on 10/09, the contracts weren't sent out until 28/10 despite chasing them constantly, then they had the audacity to tell us we weren't supposed to have moved in yet as we hadn't signed a contract that took them 48 days to send AFTER the move in date. It gets worse.... We started our final year and everything was 'okay' for about 2 months. We then raised that there was a leak from the bathroom through the ceiling to the lounge and there was an alarming amount of mold. After going back and forth with Emily saying 'yeah mold is a thing - nothing I can do' and with the contractor not showing up for weeks we quickly started regretting signing the contract. We showed her photos of our walls, our clothes/shoes which has mold on them and how the mold on the wall was dangerously close to our built-in beds and our heads when we were sleeping. Finally, the contractor showed up to fix our leak and noticed the damp and mold throughout the house and rang Reed to instruct them to get us to move out of the house ASAP. The last night we spent in our house we discovered a load of mold on our bedsheets and pillows as well as mold mites in my bed. In all fairness we were moved quickly to a nice 5-bed flat and they replaced my bedding; we were very grateful for this. Living in a mold-free home was obviously too much to ask for as a few months later we received an email from Reed telling us to pay more rent because we were moved into a 'more expensive' property - which was never previously agreed! After asking them to prove to us that this was in some sort of contract/if we were notified of this before, they dodged the question repeatedly. Obviously, we didn't come to an agreement (aka they couldn't find any proof and knew that we (the tenants) were in the right) Reed decided to take it out of our deposit. Fortunately TDS sided with us as, like mentioned before, there was no contract that stated the price increase due to their embarrassingly bad admin team. This all took place during our Third Year exams and as you can imagine caused us much stress. It's not worth using this company as they are all incredibly dumb and can't string a sentence together let alone get contracts correct/on time - don't bother.... Read more
6th Feb 2024 (17 days ago)

T Walex

5/5 Stars
Perfect... Read more
22nd Dec 2023 (9 weeks ago)

G Modipane

5/5 Stars
Reed Residential rescued me and my family when I was almost giving up. on searching for a house for Rent.The initial property which I applied for did not go through, but they gave me first refusal on the next one. I was a bit anxious because I was not sure if they will really give us the property. The Agent assured me that they will definitely do their best, and I am excited that eventually I got the keys. I cannot stop to thank Reed Residential Letting Agents!... Read more
18th Dec 2023 (10 weeks ago)

W Road

5/5 Stars
We sold our property with the sales team they were really helpful despite difficult purchases we done to Ty the sales manager... Read more
10th Dec 2023 (11 weeks ago)

K Hook

1/5 Stars
Absolutely shocking. I’m being charged out of my deposit for things they never repaired when I initially moved in! Wow! Has not been a pleasant experience. Also my rent went up after 6 months of moving in but the increase wasn’t passed on to the owner.... Read more
8th Dec 2023 (11 weeks ago)

J Graystone

5/5 Stars
Excellent service by Reed! Sold my house well over asking price. Always just us updates along the way. Very happy client.... Read more
2nd Nov 2023 (16 weeks ago)

S Halley

1/5 Stars
I am furious at the ever changing rental policy. First cannot view as no guarantor and now cannot view because a tenant has to earn x3 the yearly rent (more expensive than a mortgage). Yet the property remains empty and the perspective tenant could have moved in a weeks time! Local people are being overlooked by this local company who has grown and been made successful by the very community it is now rejecting!! You are biting the hand that fed you by greedy pricing and unrealistic terms and conditions; preferring having an empty property with no income instead of a working tenant who is ready to move in! Further more your telephone staff need a retrain in customer services as they are rude and abrupt and really sound like they don’t want to be at work!... Read more
10th Aug 2023 (6 mo. ago)

H Rabin

1/5 Stars
Just phoned about a leak from the flat above the person was SO ABRUPT. we are not online or technically minded so l could not give photos spoke to me as though I was lying what a lovely way to treat vulnerable people will also let trust polite know.... Read more
10th Jul 2023 (7 mo. ago)

E Bil

1/5 Stars
Poor service, company that does not know what is customer service. They cancelled me the viewing and more than one week and after many calls they told me; someone else has taken the apartment. Horrible! If I do that to my customers they do not buy more from me, not saying the truth.... Read more
21st Feb 2023 (1 year ago)

D 21

1/5 Stars
Fail to maintain property they manage.... Read more
14th Nov 2022 (1 year ago)

J Allen

1/5 Stars
After moving out of our student property, they took over half of our deposit from us (most of it due to cleaning charges even though the property was disgusting when we moved in). And it was much cleaner after we left. To which their response was 'everyone's standard of clean is different'. Promised us a de-humidifier and never received it. They once even called me to ask me why I hadn't paid my rent even though I'd paid it months prior. After confronting them about it, they put the phone down on me then called me back shortly to tell me I was right. Please stay away from Reeds, they do not care about their tenants at all and when you have any sort of issue they make you feel like you're being a burden for reporting it. Do yourself a favour and stay clear of Reeds Residential!!!!... Read more
23rd Oct 2022 (1 year ago)

M Gentry

5/5 Stars
A massive thanks to all the staff who assisted the sale of our house A great team with all the answers... Read more
1st Oct 2022 (1 year ago)

S Thomas

5/5 Stars
I would like to thank the Reed residential team, especially Naomi, for your friendly approach and support. I would recommend the service of reed residential Thanks Naomi for your help.... Read more
29th Sep 2022 (1 year ago)

B Groves

5/5 Stars
Reed Residential have supported me with the rental of my BTL and my mums BTL. The service has been excellent from start to finish, great communication throughout and I look forward to recommending Reed Residential to friends, family and colleagues. 5 star rating without question!... Read more
26th Sep 2022 (1 year ago)

Y baiden

5/5 Stars
Very fast and responsive????... Read more
23rd Sep 2022 (1 year ago)

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