I have been kept up to date and had great service.... Read more
Seller
6th Mar 2025 (14 weeks ago)
D Edwards
Thanks to Alice and Lloyd for getting a great price on the house sale and seeing it through so efficiently. They were with me the whole time with regular updates and help to keep things moving. All in all, a great experience.... Read more
Seller
28th Jan 2025 (19 weeks ago)
P Ficiente
In complete honesty I have nothing to complain about them. Lloyd and Alice have always been great, professional and responsive for any queries.... Read more
22nd Jan 2025 (20 weeks ago)
D Nelson
I have been a tenant through Crowstone Estates for nearly 6 years. Since the day I moved in the team have been incredible, always really helpful and accommodating. They even sent me emails during lockdown to make sure I was ok.
My tenancy has come to an end, only because i'm saving to finally get on the property ladder, otherwise I would have happily stayed.
I will certainly be back when it's time to buy as I trust Alice and the team to help me find my forever home.
Highly recommend!
Thanks again to you all!... Read more
Tenant
31st Oct 2024 (7 mo. ago)
T TopCat
Unprofessional, lazy & deceitful .
Lots of better agents around .
Your choice .... Read more
30th Oct 2024 (7 mo. ago)
lauren
Loyd and Alice were brilliant throughout our entire tenancy. Clear communication, easy to reach and largely left us to it. We’ve never had such an easy, enjoyable experience with a letting agent. 10/10 would recommend!... Read more
Tenant
10th Sep 2024 (9 mo. ago)
B Anim
Find your next home with Crowstone Estates... Read more
4th Nov 2023 (1 year ago)
S Garg
Thoroughly professional yet friendly. Highly recommended if you find a property through them. Alice is very helpful... Read more
14th Sep 2023 (1 year ago)
D Watkins
Very Professional and caring... Read more
12th Oct 2022 (2 years ago)
R Gray
Rented with Crowstone for 2.5 years, no issues checking in or out, dealt with problems I had with the property and everyone was polite. Can't fault them at all.... Read more
Tenant
13th Jun 2022 (2 years ago)
G hearne-Carpenter
If you are looking to rent a property I would highly recommend giving this estate agents a wide birth in all the years I have been renting this is the worst estate agents I have ever had the misfortune to use.if you have any problems with your property that need sorting out they ignore emails don't return phone calls and when you do get some one to fix the problems they are of no use either. cheap labour I think so please be careful... Read more
Tenant
1st Jun 2022 (3 years ago)
C Watson
Great service provided by crowstones estates, helped me find a great flat and were quick to respond to my numerous queries.
Also thank you to Alice for being so responsive and for helping find my new home... Read more
27th May 2022 (3 years ago)
J Gadd
Fantastic service and always friendly, it’s an absolute pleasure dealing with Crowstone Estates... Read more
30th Apr 2022 (3 years ago)
S Gow
Great agency, Alice and Loyd were always available to discuss any issues I had. When something went wrong, it was fixed immediately. When my exchange happened before my tenancy agreement ended, they went out of their way to get a new tenant in place to take over my obligations. I would highly recommend this company to everyone. Thanks Alice & Loyd.... Read more
Tenant
21st Dec 2021 (3 years ago)
S Walker
Excellent service from the team. Very helpful through the whole process.... Read more
17th Oct 2021 (3 years ago)
S Scott
Fantastic estate agents from the start to completion day! Alice went above and beyond to make the whole process as smooth as possible! Brilliant communication and a very friendly team. Would highly recommend!!!... Read more
30th Sep 2021 (3 years ago)
M Racheva
I never had issues with them... Read more
6th Jun 2021 (4 years ago)
L Morley
Alice and Lloyd have done an excellent job.
They have made our move easy and have kept us informed every step of the way. Alice even ordered my parking permit to make moving day easier so we didn't have to worry about parking fines. Lloyd was always there before us on the viewings and was very professional and helpful.... Read more
17th Mar 2021 (4 years ago)
Puddles
Moving home is always a stressful time. We would like to thank Alice and Lloyd for making it so easy and stress free.
These guys restored my faith in people doing their job efficiently, professionally and nothing seemed like it was too much trouble.
We would highly recommended Crowstone Estates Ltd.... Read more
17th Mar 2021 (4 years ago)
A H
Very disappointed. Not recommended.... Read more
5th Jan 2021 (4 years ago)
V awin
Alice is amazing and so so helpful thank you for helping me get my new home with you vanda... Read more
1st Jan 2021 (4 years ago)
M quarless
Highly recommend, especially if you are looking for a property that allows pets, which in my experience can be very challenging. The team helped me out tremendously. Will use again.... Read more
21st Jul 2020 (4 years ago)
R Hanson
As a landlord with a small portfolio of properties, I have used Crowstone as managing agents for almost 20 years. They provide me with an excellent service at a reasonable price, and have an able team of tradesmen available for maintenance and repairs who do not over charge.... Read more
Landlord
2nd Dec 2019 (5 years ago)
S Simmy

What can I say about Crowstone Estates other than they really are the exception to the rule! Professional, courteous, hard-working, and - the most surprising thing of all - honest and reliable. Alice and her team absolutely took all the stress out of my flat sale. She listens to what it is you want and goes out of her way to provide it for you. Beware of other recommended estate agents who will guarantee you a 'quick' sale. We were fooled and had nothing but misery with them. I don't believe in bad-mouthing third parties on the internet so cannot say which estate agent we dumped for Crowstone, but suffice to say that they were unbearable, I couldn't bear dealing with them anymore and putting up with their shoddy aftersales "service" was more than I could bear. I no longer live in Essex but when it comes to selling my current home, I will be contacting Crowstone again - seriously, they are THAT good. Thank you so much to Alice, Lloyd, Meghan and the whole Crowstone team. EXCEPTIONAL!... Read more
Seller
24th Nov 2019 (5 years ago)
V Lewis
Excellent service. Thoroughly recommend them and will definitely use them again !... Read more
29th Jul 2019 (5 years ago)
R G
I’m very impressed with Crowstones service, the email replies are always professional and prompt and all staff have been really helpful.
The flat is in perfect condition, when I moved in they had freshly painted walls and ceilings and as-new blinds and carpets are in place. Crowstones have even organised for a brand new kitchen to be installed whilst I’m on vacation.
Whilst i was viewing both my flat, and another one with the agents I was greeted on time and employees were informative. Further to this, all the paper work was handled quickly and with ease with the managing director.
I would definitely recommend Crowstone Estates as a friendly, well organised, professional company! All tenants chosen to live in my block of flats and surrounding flats are quiet, respectful and pleasant to live amongst.... Read more
Tenant
17th Jun 2019 (5 years ago)
H Marques-Hoffmann
Excellent service. Was so impressed by the friendliness and efficiency of all staff. Thank you so much for everything you did for us. We are very grateful.... Read more
8th Jun 2019 (6 years ago)
S Maccormac
The team at Crowstone Estates, and particularly Alice Mence, performed superbly in helping me sell a local property in Westcliff-on-Sea. Alice also oversaw the house clearance and recommended the solicitors I used to execute the sale. Communication was timely throughout, and the team went above and beyond to help me through the sales process. I highly recommend Crowstone Estates.... Read more
Seller
13th May 2019 (6 years ago)
T Clarke
Fantastic service by all staff, nothing was too much trouble or effort . Would recommend to use Crowstone Estates to anybody if you want a fast friendly efficient service... Read more
15th Mar 2019 (6 years ago)
V Nagy
Shocking reviews here, do not believe them! What you give is what you get, if you are nice they will be, too. Very friendly and efficient estate agents, anything needed to be done was carried out quickly. Sometimes within hours! New double glazing installed when requested, which was very appreciated as we have a baby boy so the flat got warmer and quieter. We only left because of job relocation . Highly recommended and thank you Megan and Alice for your assistance with everything.... Read more
Tenant
15th Mar 2019 (6 years ago)
B Wilson
Simply avoid. Made our lives very stressful. Unprofessional. We are decent people who always paid their rent on time, never had any parties, respected to the rental etc. We had a blocked toilet which was unusable for 10 days and they wouldn't send out a plumber. We put our own money into the rented flat, vastly improved the place and the garden, negotiated to put up a fence only to be told to take it down after we'd paid for and put it up ourselves. At the end of the tenency we were told we would have to pay hundreds of pounds out of our deposit for things which were either false or fabricated. We were about to pay when we realized they'd broken the law and failed to protect our deposit and it wasn't until we threatened court that they backed off and gave us our deposit back. I could gogon, and on. I cannot stress enough that crowstones are simply the worst and should be avoided at all costs. I'd give zero stars if possible.... Read more
Tenant
6th Feb 2019 (6 years ago)
A Kugler
Good agency, however you need to inspect your property if you rent as reports not done exactly to the spot. Helpfull staff, and quick response if anything needs to be repaired. however offices not looking exactly warming either for first impression.... Read more
Tenant
10th Jan 2019 (6 years ago)
V Seeras
Worst and crooked estate. Robbing people under disguise! We rent a flat with this est.agent for 2 years whereby it was full of mould. We requested them loads of time all they say keep the window open. Its freezing snow how do we do it? When we return the keys they charged us for an old oven that was not clean and the oven racks were already rusty. They charged us for they expected us to give back a nickel new oven in return of an old one!!!robbing people openly under the name of estate agent!!... Read more
Tenant
1st Jun 2018 (7 years ago)
V MONKS
Very friendly and efficient service from the team at Crowstone Estates. Any repairs needed were carried out quickly. New double glazing installed without even requesting, which was very appreciated. Property was well cleaned when I moved in. Deposit was returned promptly when I vacated. I would recommend as an excellent managing agent.... Read more
Tenant
23rd Oct 2017 (7 years ago)
L Rodrigues
Ridiculous! Fail to pay a deposit back after 1
And a half years of tenancy and always paying the rent on the correct dates and accurately! Now claim that we owe them money for the “damage” we spent over £100 on fixing the place as best as possible! Really not an understanding agency.... Read more
Tenant
23rd Oct 2017 (7 years ago)
H 18
Treated me like a second class citizen, shame on you... Crowstone Estates Ltd.... Read more
23rd Aug 2016 (8 years ago)