A GUPTA
Good atmosphere great service... Read more
19th Dec 2024 (26 days ago)
S solanki
I am extremely grateful to Zaheen for his outstanding service. His professionalism, honesty, and proactive approach have been invaluable. He has made the entire process smooth and stress-free, always offering support and reassurance when needed. I highly recommend him to any landlord seeking reliable and efficient service.... Read more
Landlord
24th Nov 2024 (7 weeks ago)
S Saund
I am a landlord and have used Ocean Residential for a long time. They are thorough with their vetting and maintenance service. I can always trust they will find me tenants who will look after my property. Great service and would always recommend them.... Read more
Landlord
24th Nov 2024 (7 weeks ago)
K Said
I am so glad i found my new home through Ocean as they couldn’t have been more helpful, friendly and efficient. So lovely to deal with a small team who seem to really care. Emails answered quickly and Zah was so calm, reassuring and helpful on what was a very stressful day for me! The best agents I’ve ever dealt with by far (and I’ve dealt with many over the years!) thank you to the Ocean team!... Read more
24th Nov 2024 (7 weeks ago)
A PhotoTeam
Me and my wife tried to apply for rent but we ended been accused for fake papers after we provided personal bank statements and personal details, pathetic way to say no to other nationalities. We work for some of the biggest companies in UK who provided real references but not good enough for this agency. Avoid this agency!!!..Nop, is not a new account we just want to show how your lies and actions impact our lives. This are totally honest reviews and we can prove that by official papers.... Read more
Tenant
20th Nov 2024 (8 weeks ago)
L Ivan
Abusive requests, impossible conditions . Super credit score, bank statements payslip, employment reference but still rejected after a long delay. I do not recommend this agency, avoid if possible.
You just can't accept other nationalities and blame as for your bad checking, if you want the true why you're not paying for a professional company to do that?... Read more
Tenant
20th Nov 2024 (8 weeks ago)
P Craciunoiu
Worst experience ever, they ignored official papers from employer delaying the whole process, asking an enormous number of papers, bank statements, payslips, contract of employment.....I'm sick and tired of abusive requests and everything ended with rejection. I will avoid that agency always. They made me feel discriminated. Your reply is sad, honestly saying is fake, you just not accept other nationality, that's the reality!... Read more
Tenant
20th Nov 2024 (8 weeks ago)
K Thompson
Zaheen & the team found us a tenant & the were very thorough with the process. We have a lovely tenant who looks after our flat. Communication from Ocean was really good & they couldn't do enough for us. I highly recommend them... Read more
Landlord
5th Nov 2024 (10 weeks ago)
H Barker
We rented a property through Ocean for the last year and a half and found them to be nice agents to work with. We didn't have to contact them too much as the property was in good condition, but Zaheen and Ela were always quick to help with any questions. Thank you!... Read more
Tenant
7th Oct 2024 (14 weeks ago)
A Zakaras
Awful agency, take on landlords that have a particular interest in what country tenants are from. I have never experienced such discrimination from a letting agency. Maybe they should rethink the properties they take on. Think twice about enquiring.... Read more
Tenant
30th Jul 2024 (24 weeks ago)
K C
Ocean Residential has been my managing agents since 2007.
I've also used them sell one of my properties and we have just completed on the sale.
Excelent service and communications throughout the process of the sale was given by Zaheen.
I would highly recommend them as both managing agents and selling agents too.... Read more
Seller
5th Jul 2024 (6 mo. ago)
J Foster
Terrible customer service... Read more
29th May 2024 (7 mo. ago)
L Ratoi
Adoro esta agência ! Tudo em cima do bem estar de quem aluga ! É uma das melhores que já conheci até hoje !... Read more
24th May 2024 (7 mo. ago)
Mel
Terrible..checks go.through fine..Once your in the property nothing done.
Very high rent. Very damp.property, broken window catches in 2 rooms, shower door broken despite promises remained like it for over 3 months until an injury occurred. Cooker stopped working, nearly 3 weeks to send someone out. The list is endless.
When u do move out you have to go through tenany deposit scheme to get money back. Which I did, and won as property left cleaner than when moved in.
I DEFINITELY DO NOT RECOMMEND
DEFINITELY NOT FAKE IF I COULD ADD PICTURES I WOULD... Read more
Tenant
16th May 2024 (7 mo. ago)
J Jennings
This estate agents, are piss poor, being try to view a property for over two week’s, keep telling me there going to get back to me but never have, excuse’s after excuse’s, the place has been on the market for a while, even reduced in price, but still nothing, also got my partner to call, and they said someone was interested, which is lie’s as they have told me everytime that’s it’s still available, do not turst this estate agents…..... Read more
23rd Apr 2024 (8 mo. ago)
Rachel
I wouldnt go to any other estate agents. They always answered the phone and was attentive to answer any questions and offer help where needed. Zaheen and Ela were personable and informative. Me and my partner have now secured a lovely property in our desired location thanks to their help. Would highly recommend.... Read more
Buyer
18th Mar 2024 (9 mo. ago)
V Nyamayendega
The best Estate Agent ever. We felt at home all the time and moving in and out was easy, because of their support. Thank Ocean Residential for making our stay worthwhile. It was lovely to also meet out Landlord who made us feel at home, thank you once again.... Read more
Tenant
8th Mar 2024 (10 mo. ago)
L Elfallah
Have been working with Zah and the team recently to help me source my first purchase. Their local knowledge is second to none and they regularly proactively approach me with relevant opportunities within my requirements. It's been a pleasure working with the team and I look forward to exchanging very soon.... Read more
Buyer
21st Sep 2023 (1 year ago)
E Brown
I've been a tenant with this letting agency for three years, moved properties twice with them within this time.
I couldn't be happier with Ocean Residential's service. I'm so pleased I found this letting agency and have had the pleasure of renting from them.
They definitely deserve five stars and I would highly recommend them!! Thanks to Zaheen who I've had the most communication with over the years - always been on hand to make the renting process easy and has gone above and beyond to answer any questions/queries I've had.
I couldn't be more pleased with their service and highly recommend them to anyone seeking a reliable and amazing letting agency!! Ellie... Read more
Tenant
19th Sep 2023 (1 year ago)
J Holman
I had the pleasure of being a client of Ocean Residential for the past 10 years, acting as Managing Agents for a property I owned.
The property Westcliff on Sea was in a highly sorted area close to the seafront, and I chose a local Estate Agent nearby who knew the area and what type of possible tenants I would likely receive.
I chose Ocean Residential primarily because I felt they would keep an eye on my property in the same way that I would manage it myself but with their being a barrier in between the tenants and landlord. They acted as a barrier in between phone calls in the middle of the night should there be a problem.
Before every single tenancy, Ocean Residential took a checklist of items what were in the property listing the status of
As a landlord, Ocean Residential carefully vetted potential tenants over a decade, so that we were exposed to very little risk, through damage or disruption from non-payment. None of our tenants caused any issue whatsoever because of this.
I had a plethora of tenants come forward to stay in our property, from newly divorced to a young couple with pets and on each occasion, we trusted the judgement of Ocean Residential to find us suitable tenants.
They would check on our property with routine 3-month inspections, finding anything that might be wrong with the property and alerting us to facilitate a possible fix if there were issues.
When I moved overseas, Ocean Residential would move get out of their comfort zone and make additional arrangements to stay in contact me with WhatsApp messages and conversations, enabling the service to our tenants to remain unaffected.
Along with inspections occurring periodically, Ocean Residential maintained consistent rental payments, none were ever late, and each was for the correct amount each time.
The property was that good that our last tenants eventually purchased the property, enabling us to move with our own lives.
If you have a property in any of the following areas: Westcliff on Sea, Leigh on Sea, Chalkwall, Southend or Southchurch and area looking to find a reliable managing agent to ensure that your property is both looked after and secure with the correct tenants then please reach out to Ocean.
Thank you for managing our property for those years.... Read more
Landlord
1st Sep 2023 (1 year ago)
A Ryan
We were recommended Ocean Residential, they did an excellent job, providing a friendly professional service selling our property.
They were always prompt in answering emails and quick to follow up on enquires. Without hesitation, we would recommend them.... Read more
Seller
21st Jul 2023 (1 year ago)
Niroshan
Not responsive... Read more
30th Jun 2023 (1 year ago)
D Cooper
Having managed my properties for over 5 years now, I couldn't recommend Ocean Residential more highly. Their expertise in the real estate market and diligence in resolving all matters has ensured that renting out my properties has been a pleasurable experience. Zaheen and his team have always been fast to respond my queries and have managed all matters on the ground in a professional manner. I have had very low-turn over and vacancy rates in my properties, which I attribute to the team's exceptional ability in property management. It's been a pleasure to work with them thus far and I look forward to working with them into the future.... Read more
Landlord
22nd Jun 2023 (1 year ago)
M Fallon
I Have used Ocean property lettings for many years and they also sold a few properties for me too.
Always a pleasure. helpful, informative and go way over and beyond for their customers.... Read more
Seller
26th May 2023 (1 year ago)
V Homes
Great Service. Thank you.... Read more
26th Apr 2023 (1 year ago)
Pete
Ocean Residential knowingly employ the devious practice of false advertising which is misleading and time wasting. Not to be trusted.... Read more
6th Mar 2023 (1 year ago)
L Ken
Thanks for their effort and help. I finally settle down in the U.K.... Read more
1st Mar 2023 (1 year ago)
S buta
Excellent service from Zaheen and the team at Ocean residential. Can recommend them highly enough.... Read more
7th Feb 2023 (1 year ago)
T Cash
Excellent letting, sales and property management company all experiences dealing with them have been nothing but positive…highly recommended... Read more
6th Feb 2023 (1 year ago)
S Watson
I've rented through this estate agents for the last few years, I've had an amazing experience with them, they have always responded to everything quickly, very friendly and welcoming. The best renting experience I've had... Read more
Tenant
28th Nov 2022 (2 years ago)
S Sambou
Zaheen and the team at Ocean Residential have been fantastic managing agents. As a new landlord I was nervous to get anything wrong, Ocean have taken all my worries away, happy landlord and happy tenants.... Read more
Landlord
31st Oct 2022 (2 years ago)
M Costa
Beware of this letting agency
Very dishonest people if you are after a long term tenancy and a decent landlord this is not the right agency for you.
DO NOT TRUST THEM... Read more
19th Jul 2022 (2 years ago)
L WHITTICK
Couldn't fault Ocean Residential at all, top service from start to end! Would highly recommend them! Keep up the good work!... Read more
23rd Jun 2022 (2 years ago)
K Worthington
I can highly recommend Ocean Residential, I have worked with Zaheen personally and together for work. Nothing is too much trouble and always putting the customer first.... Read more
21st Mar 2022 (2 years ago)
P McCree
Awesome as usual ????... Read more
24th Sep 2021 (3 years ago)
S McTough
Great customer service! They look after a few of my properties - very professional and reliable. I would definitely recommend.... Read more
Landlord
23rd Feb 2021 (3 years ago)
Isra
Extremely shameful and disappointing. Called to ask for property to rent at desired area. The agent replied rudely that they dont have any thing available at the moment and hung up the phone, beofre I could ask him for alternative locations or ask him to take my details and inform if there are any properties available in future. Never had such experience with any other.... Read more
Tenant
19th Feb 2021 (3 years ago)
E Haynes
Professional, helpful and Friendly. Zaheen at Ocean was all those things whilst we rented our last property through them. He responded quickly to emails and helped to resolve any issues we came across. Should we ever rent another property, we will definitely be doing it through Ocean! Thank you for all your help ????... Read more
Tenant
4th Feb 2021 (3 years ago)
N magbadelo
Not friendly and the owner/manager was just cold and making excuses for not showing me a property. Would not recommend.... Read more
1st Dec 2020 (4 years ago)
C Read
Great service from the guys at Ocean, start to finish. Many thanks!... Read more
9th Sep 2020 (4 years ago)
P Brett-Warren
I found the Agent there very helpful and gave me advice... Read more
5th Mar 2020 (4 years ago)
E Haynes
Very professional and respond quickly to emails. They were very helpful in getting us into our new property and have continued to be while we have been living there. Would definitely recommend Ocean Residential to anyone looking to rent out somewhere.... Read more
Tenant
21st Jan 2020 (4 years ago)
S bullen
Excellent service with arranging new tenants for my property. After a quote from Purple Bricks, they came in much cheaper and where super helpful with me as a 1st timer.
Thanks!... Read more
Landlord
1st Nov 2019 (5 years ago)
J Costa
worst agency ever.... Read more
6th Apr 2019 (5 years ago)
Ri
Helpful, efficient, caring. I would recommend... Read more
26th Feb 2019 (5 years ago)
K Varga
They are not fair.. I do not recommend them!... Read more
11th Oct 2018 (6 years ago)
Agapi
Worst agency ever. They don't deserve even a star.... Read more
23rd Jun 2018 (6 years ago)
I Saleemi
Great people's and excilint service... Read more
13th Apr 2018 (6 years ago)
E Rylands
Ocean have directly assisted in my relocation on numerous occasions, and I couldn't be happier with how they have handled everything. I needed a property that would allow me to be near a train station for my commute, and even when I've needed to look for a larger property space they've hit the nail on the head.
Zaheen Buta and Riff are wonderful, honest characters. You can always go into the office for a chat, and no matter how busy they are, they'll find time for you.
Cheers!!!... Read more
21st Sep 2017 (7 years ago)
K Saund
The Service provided to me as a Landlord has been extremely professional. Ocean have managed and looked after my properties for a few years now and have consistently ensured I have had long term reliable tenants. Highly recommend Ocean to anyone looking for a company to manage their property.... Read more
Landlord
21st Sep 2017 (7 years ago)
S Rose
Extremely helpful and informative. Great communication too.... Read more
4th May 2017 (7 years ago)
P Lady
Excellent service. Quick appointment given to view a property and was able to secure the same day. Thank you to all the staff at Ocean residential.... Read more
Buyer
20th Sep 2014 (10 years ago)
S Kettlewell
Brilliant service for landlords. Their property management schemes are perfect.... Read more
Landlord
30th Jun 2014 (10 years ago)