Nice place to purchase a property from they look after you to the end. We will be recommending Reed if anyone is looking to buy or rent.
Terrible with maintenance, we were without hot water for three months! They were rude on the phone when I rang up with issues, it generally felt like you were an inconvenience, not a customer! They also started renovating the house and made my room unusable before the end of my tenancy ignoring specific instructions not to start on my room. Finally when the tenancy had finished they took over a month to return the deposit. It may have been that the member of staff who managed my property was the issue as when I spoke to someone else as the usual person was away he was polite and helpful. All in all, from my experience, one to avoid as a tenant!
Good experience. Kept me well informed through the whole transaction. Thanks
Absolutely shocking service. I arranged to view a property, drove an hour and a half to get there to find no agent on site. Wondered around the site, asking several workmen if they had seen the agent and nothing. Only a 3 hour round trip and a complete waste of my time.
72 The Ridgeway, Chalkwell, Westcliff on Sea, Essex
Thank you to all at Appointmoor who were involved in the sale of my elderly mother's flat in Westcliff. Appointmoor were our second choice initially but following 8 weeks of inactivity from another agent, Mike, Amy and the team were a breath of fresh air.
The whole process was managed with understanding and flexibility, working around mum's wishes to arrange viewings and negotiate the sale and move.
Very grateful to all involved and would recommend Appointmoor highly.
We have just exchanged as buyers with Appointmoor as agents. It's been a really long process over 10 months but Appointmoor, and Mike and Marilyn in particular have been excellent. From arranging the first viewing, the offering process through to the day of exchange, they've kept us and our solicitors informed, we've never had to chase, all calls and emails are always answered quickly - this considering they technically "work" for the seller and not the buyer. We've dealt with a lot of agents in the last year while trying to buy and could not say enough about Appointmoor - professional, friendly and knowledgeable. We would definitely look to use them as our agents if we are ever selling.
I would like to convey my thanks to the following teams following sale of my property
-Sales and marketing who showed people round the property and always informed me of outcomes
-Sales Progression Team who worked tirelessly to ensure exchange of contracts was completed. My calls were always answered & I was kept informed of progress.
Special thanks to Jeanette Clare & Danielle who I spoke to on many occasions
Awful agent , didn't put forward our offers even tho we was in a sold position, we also know families who have been let down by this agent due to overpricing and selling houses with major issues and not telling the clients.