L Vermaak
Over price for everything... Read more
J Andrew
About as useful as a chocolate teapot, as a current tenant i advise anyone to avoid these tools, refuse to do any maintenance, and will rob you blind.... Read more
Tenant
22nd Apr 2025 (11 mo. ago)
D Porthouse
There is no better letting agent/property management in Doncaster City.
The management and the maintenance team are incredible!... Read more
Landlord
9th Apr 2025 (11 mo. ago)
N Woods
They seem to take on tenants that cause antisocial behaviour and then when advised about it they do nothing to rectify the problem. How often do they carry out periodic checks? I would not recommend them.... Read more
Landlord
10th May 2024 (1 year ago)
L Rusu
Nice!... Read more
8th Sep 2023 (2 years ago)
P Mohareb
I have recently rented a flat with Robson.
They are excellent and friendly. When I had any problem, they sorted it very quickly. I would recommend it to lots of tenants.
Thanks Jon and Karen.... Read more
25th Jun 2022 (3 years ago)
Lead by example, Mr Isaacs, does.
Having been a tenant of Robson Estates, for a number of years, I am fortunate, to know, and class the laudable people behind the success.
The face of this desirable firm, Admiral Karen, is, without doubt, prolific in ensuring the good people who she helps are happy in their home.
I constantly tell friends etc that Robson Estates are good people from service to property. As a SSAFA volunteer I would recommend my troubled veterans this way.
Thankyou.... Read more
Tenant
25th May 2022 (3 years ago)
Fenrisúlfr
They don't care about you. They are incompetent, it is a miracle that they are still on the market. It is difficult to reach them, most of the time they don't answer the phone and usually there is no one at the office. Don't recommend them at all, this one star is more than they deserve!... Read more
9th Apr 2022 (3 years ago)
G lukseviciene
Now I heve problem.Agency not answer.When move out my neighbor still rubbish everywhe.Now is will by 3 weeks Iike that... Read more
30th Mar 2022 (4 years ago)
A Liversidge
I recently rented an apartment from them, which is perfectfor me. The company is extremely professional & efficient. The staff are very friendly & will go out of their way to make you feel comfortable in your new home. Special thank you to Karen & Jon... Top quality service ????... Read more
Tenant
26th Mar 2022 (4 years ago)
C Wilson
2 weeks of trying to get the wifi put back on, will not even get back in touch with me to discuss problem.
Dumped rubbish outbof the house in garden about 3weeks ago and still wont remove it, cant even manage to talk to anyone about this matter, .
Cant even get in touch with them regarding it and they just dont return my calls or messages.
Not professional at all.... Read more
Tenant
2nd Aug 2021 (4 years ago)
S Pryor
????????????????... Read more
26th May 2021 (4 years ago)
McCulloch020
Helped me allot over the past year, the management is great and very down to earth, I have been in housing with 4 agencies in Doncaster and Robson are by far the best, though I will suggest if you have a problem that you talk to Jon, who is the main man, highly recommended.... Read more
19th May 2021 (4 years ago)
M Franklin
I can't thank Jon and Robson Estates enough with their help at a difficult time for me. They pulled out all the stops to help and were amazing. I would recommend them to anyone looking for accommodation... Read more
28th Apr 2021 (4 years ago)
C Gwamba
My family and I have been wth Robsons for many years and they have been great. I would highly recommend them. A+++++... Read more
14th Apr 2021 (4 years ago)
D Porthouse
Robson estates are a first class company!
The man at the helm of Robson Estates, Lord Farqua, directs this formidable lettings establishment to the benefit of all. With strong management through his trusty Captain, Karen.
My flat is my home.
Thankyou.... Read more
Landlord
7th Mar 2021 (5 years ago)
L webster
Very helpful and friendly service while being very professional... Read more
15th Oct 2020 (5 years ago)
V Aken
Friendly and helpful staff .Recently had painting decorating done they did a fantastic job they worked really hard they were friendly as well flat looks amazing I love it just want to say a big thank you to the painters... Read more
15th Oct 2020 (5 years ago)
I edwards
The best real state in doncaster Town agent's are lovely and very helpful
I highly recommend this agency for all the people who's looking for renting and selling buying houses 10thousand likes... Read more
3rd Sep 2020 (5 years ago)
B jones
Terrible service. Not truthful, misleading. Totally unprofessional. Their seems to be no regard to the health and wellbeing of the people that they provide accommodation to. one lady especially called karan lies continuously and seems to enjoy peopled suffering... Read more
31st May 2020 (5 years ago)
O Contor
After moving away,had to phone them several times and went to the office as well to recover the deposit,which took 3 months!... Read more
Tenant
23rd Jul 2019 (6 years ago)
J Understep
Do not use if you are a property owner looking to use them as a management agency or a tenent looking for a shared property.
They will let drug dealers move in to your property and do nothing about it, leaving them to cause damage which you will have to pay for, It took them over a year to get a window fixed . They will tell tenants they are going to remove said drug dealers and do nothing leaving you to live in horrible conditions being kept awake all night with constant smack heads coming and going. They only care about the rent
1 star isn't low enough... Read more
26th Jun 2019 (6 years ago)
V Ames
We were looking at properties in Doncaster to rent and had been to a couple of estate agents with no luck. It wasn't until we spoke to Helen at Robson Estate agents that we actually found someone who was interested in our needs, not just a sale. Throughout our tenancy we have has lots of contact with Helen. Any queries or worries we had were dealt with promptly. All in all Robson Estate agents were a pleasure to deal with and we would recommend them to anyone looking for a flat to rent.... Read more
Tenant
9th Apr 2019 (6 years ago)
J 6919
The staff are brilliant, they helped me in everything they could doin regard of my rented property. I’m giving 5 star to such a good service.... Read more
Tenant
20th Mar 2019 (7 years ago)
P Cristea
They have always been nice to me and quick to solve any issues that I had from time to time with the house that I was living at. Overall a good agency .... Read more
Tenant
26th Jan 2019 (7 years ago)
T Tom
Brilliant experience, very helpful team in Doncaster branch. Been living in the flat in town center for 7 years and I will definitely be looking at renting the property through Robson Estates again!... Read more
Tenant
17th Oct 2018 (7 years ago)
J Isaacs
Honest, Friendly and Fair... Read more
8th Oct 2018 (7 years ago)
L Hollingsworth
I have lived in a robsons property for just short of five years and they allways help with my request and deal with them in as fast as possiable... Read more
Tenant
15th Aug 2018 (7 years ago)
A History
Not a bad agency but I wish they would give Estimates for utilities.... Read more
15th Aug 2018 (7 years ago)
A Thompson
friendly staff, easy to contact and sort out any problems that need fixing... Read more
10th Aug 2018 (7 years ago)
J Causer
Me and my parter was with robsons for about 4 years and they were amazing very friendly and helpfull they will go out of their way to help you in any way they possibly can.... Read more
Tenant
9th Aug 2018 (7 years ago)
M Duda
Fantastic service, stress free period of moving to a new apartment thanks to the work of Robson Estates, relatively low fees. I heartily recommend. Tomasz, thank you very much for the professional service. Dzieki Tomaszowi wprowadzilem sie bez szybko i bez problemu 5 gwiazdek.
Pozdrawiam serdecznie Mariusz !!!... Read more
Tenant
30th Jul 2018 (7 years ago)
S Clarke
Staff very friendly and helpful. Happy with everything.... Read more
10th Jan 2017 (9 years ago)
H pierrepont
5 stars... very friendly staff and made me feel very welcome. Thank You Robson Estates... Read more
28th Dec 2016 (9 years ago)
J Robson

At Robsons when we rent a property we will have undertaken a property inspection report . This report is in general 60plus pages in length with pictures of all the internal rooms along with external photos . We also do a final inspection report of the same . We do this because we can then compare and contrast . These reports are completed by an third party .
In the case of disputes regarding deposits it is necessary to use these reports to gauge a fair cost if damages are done to the property by a tenant . No charges are ever made for fair wear and tear . Charges are only made for damages , whether this is decoration or cleanliness of the property once vacated.
Poor reviews in general do come in by disgruntled ex tenants who have been charged for damages .
On occasion we have been asked to go to tribunal via the property ombudsman which we are a member . We abide with all their findings and provide the moving in and vacating reports to justify any charges made .
There is absolutely no point trying to "scam" anyone as we have to abide and respect our membership to the Property Ombudsman .
I hope this puts our position in regards to deposits .... Read more
Landlord
17th Aug 2016 (9 years ago)
A Modelshop)
I had a minor dispute with Robsons regarding some money due to me but after a short wait they refunded the amount owed and behaved in an honourable way. It's best to get hold of the boss if you can!... Read more
15th Aug 2016 (9 years ago)
F smith

these aren't even worth the one star to be completely honest. moved in during the winter months and got hit with damp and black mould excessively which left me and my partner I'll for some months. rang the agents to which they replied "just clean it with some bleach".. which then stripped the paint in several places.. a few days later a man came round to see the damp, and his answer was "keep your windows open all day or it will never dry" in February?!? did he not understand how much heating costs? his reply to that was to just wear a coat. laughable. the electric system is on a meter to which I had to ring the agents and ask the landlord to bring me tokens, abit dodgy if you ask me. to which she would take up to five days to put the electric on sometimes, leaving us with no electric and no emergency.. two weeks before we were due to move out our electric ran out FIVE DAYS AFTER ASKING FOR IT TO BE PUT ON, leaving us with no choice but to have to move into our parents when there wasn't even any room for us, as there was no emergency.. now they conveniently want our bond money to pay for decorating, which somehow amounts to over £400.. I don't think so.... Read more
Tenant
9th Aug 2016 (9 years ago)
H TURNER
Rented a damp flat with no heating wasn't allowed the electric key so had to get electric thru the landlord which left with no electric all wknd as asked to put some on on the Thursday and wasn't done so Friday it ran out with no emergency numbers to ring. Now trying to charge the exact amount of the value of the bond for redecoration after only being there 6 months funny how the total is the same? Complete scam artists and not surprising they havnt re let it yet!!!... Read more
Tenant
9th Aug 2016 (9 years ago)
R Pu
very bad agency,never give you deposit back,coruptioned agency.they have to be stoped to acctivate.... Read more
12th Apr 2016 (9 years ago)
M Goodwin
Always welcoming, very friendly and extremely professional. Been a Tennant for two years and never had a problem, if anything needs sorting, one phone call and they get it sorted straight away. #awesome... Read more
Tenant
11th Apr 2016 (9 years ago)
D Cawood
No out of hours service coldest weekend on record boiler broker no heating or hot water nobody to contact disgraceful service... Read more
22nd Nov 2015 (10 years ago)
M morgan
disgraceful me amd my partner payed are rent we were never no trouble hpuse kept tidy garden maintain well, we called them on many occasions due to problems that they never fixed, when we did move we were refused are deposit back cause of the problem they never fixed and they blamed on us and said the property was left with stains on carpets which they wasnt cause my mother in law got a carpet cleaning conpany to clean them the day we moved and we had nothin but harassment from robsons by letter sayin we owed them £600 odd pound for a carpet cleaner to clean the place would never use them again and i now know why prople dont!!!!!!!!!!... Read more
Tenant
15th Aug 2015 (10 years ago)
J i
Very good, professional and friendly . The move in was smooth and hassle free.... Read more
20th May 2015 (10 years ago)
P Boyle

An absolute disgrace of a company.
I was a tenant of theirs for 3 years and kept my flat clean, tidy and in good repair at all times.
The agent offered no support with arranging any kind of maintenance work and no inspections were carried out at any point. Anything that needed to be done was done by the landlord himself, for whom I have sympathy.
Upon leaving, my deposit was not repaid within the timescale required under my tenancy agreement and despite chasing the agent by telephone I was given no explanation. Eventually it emerged that a leaving inspection had not been arranged until some four weeks after the end of my tenancy, by which time I could see that people had been into the property as there were 'To Let' signs inside the window.
When the inspection had been carried out and my deposit was refunded, the sum of £120.00 was withheld for 'cleaning' - with no explanation at all. I therefore raised a dispute in the MyDeposits arbitration scheme, which the agents did not even bother to engage with and I was, 3 months after my tenancy ended, refunded the remaining £120.00.
Most properties that this agency list are available with other agencies. Avoid these clowns at all costs.... Read more
Tenant
16th Apr 2015 (10 years ago)
B Cunningham
poor customer service rude staff very poor communication between tenant and landlord since company was taken over would recomend using other estate agents if possiable... Read more
Landlord
19th Jul 2011 (14 years ago)