E Gallagher
Rockwell has been amazing! Just got the keys to our new house and he really helped speed up the process. Would highly recommend. Thanks again for everything!... Read more
29th Apr 2022 (2 years ago)
A Stewart
Great value lovely staff... Read more
10th Nov 2021 (3 years ago)
A Parashar
SBK were great to deal with throughout the whole process. Both Fay and Rockwell were super professional and we couldnt recommend them highly enough. No hard sell. They just do what we needed them to. Thank you SBK.... Read more
14th Oct 2021 (3 years ago)
C Bryant
Highly recommend Fay Hurst - she got us a great result and was very sensitive that we were selling our late parents' house and family home. A pleasure to deal with - honest, quick to respond and knows her market really well.... Read more
Seller
20th May 2021 (3 years ago)
M Greenway
We recently used SBK for the sale of our property. The service we received was second to none.
Fay Hurst was excellent and should be commended for all her hard work. She kept us up to date at each stage of the process and was a calming support at such a stressful time. Nothing was too much trouble. Based on this we would use SBK again.... Read more
Seller
23rd Apr 2021 (3 years ago)
T Scott
Faye was excellent, kept us informed and up to date.... Read more
21st Apr 2021 (3 years ago)
C Perfitt
SBK was recommended by the person who did my energy performance certificate. I wouldn't have considered them otherwise as I'd assumed they would focus on larger houses and more expensive sales. I'm glad I followed his advice to get a quote and to subsequently go with SBK. It took 3 months to get my sale but during this time they were professional and relentless in organising viewings...I think I had a record number. Eventually I got a price I was OK with and the buyers were happy too. The process from there to exchange was a bit less comfortable and I felt a little less supported by the different team who didn't know me (probably due to people being furloughed in the pandemic). I'm glad to say we got there in the end though So I would say get your quote from SBK and seriously consider choosing them to sell your property!... Read more
Seller
20th Apr 2021 (3 years ago)
S Straw
We're currently in the process of purchasing a property through Sheldon Bosley Knight and have received excellent customer service. They have been patient, open and honest throughout the process so far. We'd definitely consider using them for future purchases/sales and will be recommending to our friends/family.... Read more
Buyer
20th Apr 2021 (3 years ago)
C Karmi
We sold our house through SBK Kenilworth. We chose SBK after previously having a positive experience when purchasing through them (formerly Knight & Rennie). The service we have received from everyone at SBK has been exceptional, with each member of the team offering their expertise at various stages during the process. We witnessed Vicki in action passionately selling our home to potential buyers - helping them to imagine how it could suit them. Mike and Oliver jumping in when our buyers had concerns following the homebuyers survey. However the dedication and testament to seeing through the sale was really demonstrated by Karen who tirelessly followed the chain and took on the role of several estate agents when information was not coming through. It was thanks to her and the team’s unwavering persistence that ensured our buyers did not pull out and we did not completely lose faith when things were not running smoothly. It was an extremely difficult chain (thanks to less competent estate agents / solicitors) and we would not have wished to have been partnered with anybody else and we feel our buyers were also grateful for the honestly SBK provided. They handle themselves with the utmost professionalism and always have their clients best interest at the forefront. Thank you so much!... Read more
Seller
1st Aug 2018 (6 years ago)
H Singh
The customer service was really poor, I was chased several times after we had made an offer matching the asking price demanding we give them proof of funds and mortgage acceptance. This was given to them however we were then told an open house viewing was going to take place. We were then emailed again asking what our maximum offer would be (felt very pressured for us to increase our bid otherwise we would lose the property) and again asking for proof of funds even though it had all been supplied already. We really wanted this property and we offered over the asking price and were then informed that someone else’s offer had been accepted. When you have your heart set on a property and do everything you can for it to happen they showed us no courtesy or professionalism even though we had been in constant contact for over a week and supplied them with everything they asked from us.
We won’t be using the estate agent to purchase a house again.... Read more
Buyer
29th Mar 2018 (6 years ago)
F Oliveira
Dear Mr. Oliver Knight
We are sending this email to express that we really appreciated the effort and kindness that we felt throughout our letting process. We particularly would like to thank Miss Tamara Bridgman. She was very kind and professional dealing with our process.
Thank you very much.
Kind regards,
Filipe and Mariana Oliveira... Read more
Landlord
13th Dec 2013 (11 years ago)