Very good service. Polite and patience. Ready to help.... Read more
Tenant
28th Jan 2025 (21 days ago)
R Sarah
We have been working alongside Leaders for some years now and have established great relationships within the property management team.
Logan is a super organised, knowledgable and helpful member of the team, which in turn allows works to run smoothly from our side as contractors. Makes our job that little bit easier which is a great bonus!... Read more
1st Nov 2024 (16 weeks ago)
A Mansfield
Do not enlist the services of Leaders and most definitely do not get taken in by their ‘no deposit option’. I was an excellent tenant for over five and a half years. I paid on time and in full every month. They were very slow to react to maintenance requests and ignored all but the barest minimum for legal compliance. I had tiles falling off in the bathroom, water leaking through the light fittings in the kitchen, black mould, rising damp, collapsed fencing and a rotten deck which I fell through. None of this was dealt with. I was served a ‘no fault eviction’ and vacated the property in good faith and in a timely fashion. Having paid in excess of £2300 in ‘non deposit option’ fees, they are now trying to claim an extra £800 in charges. I have dealt with dodgy landlords and letting agents in the past, but this is most certainly my worst experience to date!... Read more
Tenant
29th Oct 2024 (16 weeks ago)
K shah
Logan Hewitt has been incredible each time we needed any assistance with the property - quick responses and regular updates. He also followed up each incident to ensure works had been completed to a good standard. Thank you so much!... Read more
27th Sep 2024 (21 weeks ago)
A Stride
Dealt with a guy called logan ..what can I say .
So nice to deal with, helpful & curious. Literally nothing was too much . He went above & beyond expectations . Thank you so much logan for making everything go so smoothly . I've dealt with other estate agents in the past & by far Leaders 100% the best ???? thanks again x... Read more
25th Sep 2024 (21 weeks ago)
S Chinguwa
Logan Howitt: I appreciate your services. You have always been patient and articulate whenever I requested help concerning renting issues. The decisions you made recently became a win-win for both me, the tenant, and the landlord. Keep up the good work. Regards, Simon... Read more
Tenant
19th Sep 2024 (22 weeks ago)
E Bush
This review is for the property management I've received since Thea took over earlier this year. The communication and work done to look after my property and tenants has improved tenfold. Thank you, as I had quite a few problems with the property management before, but I now feel my property is in safe hands.
Thea, thank you for all you are doing to manage my property. ????... Read more
Landlord
15th Aug 2024 (6 mo. ago)
S Oprea
Jack has been very helpful with our move answering all our questions and being very professional. We had an issue and reported it through the website Logan very promptly have called us and solved it straight away thank you for making our move easier! I have rented with leaders before and I knew they were doing things right... Read more
Tenant
10th Aug 2024 (6 mo. ago)
Jack helped us a lot during the application and the renting process of the property very professional and helpful always answering our questions. We had an issue reported through the website and very promptly Adam have called and solved the issue, thanks for making our move easier... Read more
Tenant
10th Aug 2024 (6 mo. ago)
C Dave
Leaders in Kenilworth were truly awful at managing my property. They seemed to give up checking on the house from the start of Covid onwards letting me and the tenants down badly. A comedy of errors and I’m still owed money for paying for new locks after Leaders lost the keys.
One star too many!... Read more
Landlord
22nd Jul 2024 (6 mo. ago)
R ore
Natasha has been amazing from start to finish 10out10 service ,when we started looking for houses to rent every phone call we made she was there to answer every question we had showing houses with her was amazing she took the time so no rushing round... Read more
Tenant
16th Jul 2024 (7 mo. ago)
A Chivhanga
Worst Agency to deal with when you are a tenant...Reported issue over a leaking over 6 months ago and it's gotten to a point where the maintenance person does not even respond to emails when following up. Very Incompetent and inconsiderate... Read more
Tenant
13th Jul 2024 (7 mo. ago)
A Darby
Natasha was absolutely incredible during the process for renting our new home. Her support went above our expectations, ensuring all paperwork was in order, she handled it all seamlessly. Her proactive communication kept us informed every step of the way, easing our stress. Natasha's dedication and professionalism made our move smooth and hassle-free. We're immensely grateful for her expertise and would recommend her to anyone moving homes!... Read more
Tenant
10th Jul 2024 (7 mo. ago)
J Coe
Very professional and helpful service. My partner and I were applying to rent, and Jack and the rest of the staff at Kenilworth helped us with all our needs and made the process as easy as possible. We're very happy with the experience.... Read more
Tenant
28th Jun 2024 (7 mo. ago)
M Chung
They are very helpful and efficient, and their staff - Natasha Neale always show a professional knowledge and patience, thanks alot... Read more
K Cave
Natasha at Kenilworth Leaders has been wonderful, really helpful and so organised with our process through obtaining a lease for an apartment we wanted to rent.
She was so patient and helped along every step, keeping us well informed of the process and also helping make things easier for us in regards to the referencing etc.
Leaders should be very proud to have such a wonderful member of staff on hand.
Very professional and knowledgeable.
Natasha needs a pay rise!! And I’m not just saying that as we have rented from many agencies and the unprofessionalism we have experienced has been concerning. So refreshing to see that there are good people still available in the sector.
Many thanks Natasha and Leaders.... Read more
Tenant
24th May 2024 (8 mo. ago)
I Flowers-wheatley
We rented our property on a let only basis and recieved a very professional efficient service from the team. Would highly recommend.... Read more
Landlord
10th May 2024 (9 mo. ago)
C Broome
I've just moved into a property today through this letting agent. I'd like to say a massive thankyou to Jack Ballinger, who's been ever so helpful and patient. Would definitely recommend ???? ????... Read more
Tenant
17th Apr 2024 (10 mo. ago)
T Welch
Natasha was amazing. From the moment I sent through my query. Natasha made all arrangements to suit us and always ensured all our questions were answered. It’s been an amazing experience dealing with Natasha throughout.... Read more
12th Apr 2024 (10 mo. ago)
M family
Great thanks to Natasha from Leaders, who was so responsive and helpful, plus their secured and efficient online system, I could rent a nice place at ease before arrival at UK.... Read more
Tenant
8th Apr 2024 (10 mo. ago)
A More
Very professional service. It was our first time viewing property, Amaya helped us to understand all the process as well as property viewing experience was good.
I would recommend.... Read more
19th Feb 2024 (11 mo. ago)
D O'Callaghan
Met with Jessica from Kenilworth branch on the 06/02/24 for some advice re property. Jessica was so polite, courteous, and approachable, illustrating a clear knowledge of the local property market. I would have no hesitation in recommending Jessica as the first point of call re property issues. Thank you... Read more
9th Feb 2024 (1 year ago)
B Woodhead
Jess came out to value our property and had clearly put a lot of time and effort into her presentation. She had not only looked into sales of other properties in the area but also taken into consideration the uniqueness of ours. Thoroughly professional whilst being empathetic with my elderly parents.... Read more
Seller
6th Feb 2024 (1 year ago)
J Xue
We rent a house from Leaders Kenilworth since August 2022. The maintenance teams did not answer to maintenance requests. We have had many problems since we moved into the house and the Leaders fails to response to almost all of our requests. We have to report our problems to the Warwick council to get the Leaders to response to our maintenance requests. AVOID this agent if you can.... Read more
Tenant
4th Dec 2023 (1 year ago)
Y Shen
DO NOT CHOOSE THIS ESTATE AGENT. I have had so many problems with them, from handing tenants the wrong keys then turning to charge landlord to replace lock instead of admitting they lost the keys, to what is so surreal, lending your property to drug dealers growing weed. It is just unbelievable, avoid at all cost don’t be fooled by their sweet talks.... Read more
Landlord
24th Nov 2023 (1 year ago)
Chris
The agent is very professional and answered all my questions before I asked. Really amazing.... Read more
18th Oct 2023 (1 year ago)
P Tsang
The perfect experience of buying my house through Leaders Kenilworth.
Jessica Lye worked with us was absolutely excellent and it couldn't have gone any better.
The whole process was very smooth and efficient. The searcher and solicitor introduced by Leaders were also brilliant.
In conclusion, the group was professional, and I highly recommended to buyers.... Read more
Buyer
14th Aug 2023 (1 year ago)
I Foley
Would avoid if can be helped. Poor communication from the start, was lied to by an agent when told the a property was available when really it wasn't and that we were the only ones able to apply. Still not sure why we weren't just told the truth in the first place. This caused us to miss out on other properties.
However the lettings manager, Joe, was helpful in communicating the issue and in trying to resolve the issue so perhaps ask for him.... Read more
3rd May 2023 (1 year ago)
J Pendle
Never wrote a review before but my experience with this estate agent was horrendous. Awful communication promising multiple times they would call back first thing in the morning to receive no communication. Constant lies and awful customer service. Good luck if you try and talk to these people.... Read more
3rd May 2023 (1 year ago)
N U
Terrible estate agent! Save yourself! I complained about mould a month ago. Nothing has been done!... Read more
Tenant
21st Mar 2023 (1 year ago)
E Smith
My partner and I were left in a horrible situation when our landlords decided to sell our rented property with very little notice. We booked multiple viewings and Amaya Olbort showed us around the places. She was incredibly lovely, helpful and informative. When we decided to apply for a place, we learned there were a lot of other applications which was really stressful given our time constraints and deadline for moving out of our place.
Amaya went out of her way to keep us informed, even updating us when she'd left the office and letting us know exactly what was happening. Thankfully we got the place and Amaya helped it all go smoothly.We even got a goody bag when picking up the keys including chocolates and stuff we could use in the new place!
Shoutout to Lauren Rutherford there also who also kept us updated and was very friendly.... Read more
Tenant
20th Mar 2023 (1 year ago)
G Parker
Steph at Kenilworth was fantastic at helping me to let my property. I would highly recommend Leaders as they are friendly, responsive, knowledgeable and nothing is too much trouble. This is the best experience I have had from an estate agent.... Read more
Landlord
17th Mar 2023 (1 year ago)
Rick
I have found the Leaders staff, very helpful, efficient and as a Landlord the service the support they offer is very good.... Read more
Landlord
15th Mar 2023 (1 year ago)
D Patel
Logan was the most helpful property manager that I’ve had. We had a really bad time throughout the tenancy and we’re worried that our deposit would be withheld despite us being horribly mistreated. Logan listened to us, understood our issues and was amazing in doing the right thing with fantastic customer service... Read more
Tenant
2nd Jan 2023 (2 years ago)
R Finnegan
I would highly recommend using Leaders. They were quick to respond to my initial enquiry without being pushy. The agents were friendly and got my house on the market very quickly. Communication from all involved was great from start to finish. I hardly had to chase my solicitor as Leaders did most of it for me.... Read more
Seller
21st Sep 2022 (2 years ago)
G Ursachi
Very professional, friendly and helpful team. I have worked with Lee and Sue and they were always there for me, making sure that the solicitors are progressing to the agreed pace and keeping all matters under control. Great job both! Thank you!... Read more
12th Jul 2022 (2 years ago)
N Mullins
Kim Hayward assisted us with queries during our Tenancy Agreement and was helpful and always came back to us. Great service!... Read more
7th Jul 2022 (2 years ago)
E Booth
Liaised with James Dunn for a client of ours. Fantastic help and professionalism throughout: James is a total credit to Leaders and I would thoroughly recommend him to anyone looking for a rental in the Warwick area, or further afield. We're so grateful for your assistance and our clients love their rental too.... Read more
Landlord
4th Apr 2022 (2 years ago)
B Rudran
We would like to thank the whole Kenilworth team for the great support and help provided in buying a house in Kenilworth. I will definitely recommend Leaders Estate Agents for Great support and communications.... Read more
Buyer
28th Mar 2022 (2 years ago)
A Grilo
I had an excellent experience with Leaders, namely with Jessica Lye. Her professional approach was admirable. I got all support from Jessica with all my queries and clarifications.
I strongly recommend Leaders Estate Agent.... Read more
28th Mar 2022 (2 years ago)
R Sohal
I would highly recommend using Leaders for letting.
Jess from Leaders Warwick was excellent to work with.
She came very well prepared for our first meeting - armed with a brochure detailing current trends in the area for a property like mine.
She also gave some useful tips and provided a good overview
of services offered. She was very likeable and was not at all pushy.
The adverts produced were of a high degree of quality and the virtual tour was amazing.
Within hours of the adverts going out prospective tenants were lined up. Very impressive.
Leaders do charge a little more than the local agents but their professionalism provides assurance that you're in good hands and is well worth the slightly higher fee.... Read more
Landlord
28th Mar 2022 (2 years ago)
K W
Took a really long time to get back our deposit despite numerous emails. They also asked me to write a review so...... Read more
Tenant
19th Mar 2022 (2 years ago)
E Mendham
I cannot urge people enough to go to a different lettings agency. They do not take care of rental properties, leaving unsafe conditions for young children despite the council urging them to remove mould and fix severe structural damage. Most of this comes from poor management structure internally at Leaders.
It's not uncommon to have to wait weeks for replies to emails or phone calls.... Read more
Tenant
10th Mar 2022 (2 years ago)
V apple
They are horrible, doesn’t respond. It’s the 3rd day from the move in date they’ve provided and still haven’t got any response. The lady who’s dealing with my issue has stopped answering my calls. I have paid my holding deposit and now nowhere to go, which is frustrating.... Read more
Tenant
7th Mar 2022 (2 years ago)
J churchyard
Very helpful staff and made me feel more at ease looking at future homes!
The senior Negotiator and Valuer, Claudia, was very helpful and honest.
Highly recommend Leaders for this area.... Read more
1st Mar 2022 (2 years ago)
Tom
I phoned Leaders on the day we collected the keys to our buy-to-let. I spoke to Sam Rudge, who offered to view the property almost immediately. He gave very useful advice towards preparing the property for market.
After listing with Leaders, we had multiple viewings very quickly and a tenancy agreed within a couple of weeks. All communications were prompt, clear and friendly throughout.
Great experience, would highly recommend and will use again. Thanks!... Read more
Landlord
28th Feb 2022 (2 years ago)
C Faulkner

So far so good!
Sam and Sharon have been patient, friendly and good with communication.
There was a minor concern with the contract terms, however Sharon has been kind enough to explain and put things right very quickly, which is reassuring.
Thanks Leaders!
EDIT 12/01/2022:
Organisation and communication around viewings has not been as smooth as we'd have hoped, however we seem to be getting there and feedback from viewing has been regularly provided, which has been very helpful.
Still going well and I look forward to reviewing the service and management over the next few months.
EDIT:
Various contact points, errors in the lease contract, and despite several attempts at requesting for updates and asking if anything else was needed from us, it's now been sprung on us that (a few working days before tenants move in), a 3rd set of keys are required.
We're now on to our 5th contact point and despite pointing out that they're responding to a different person /name, it seems to be continually happening. Attention to detail please. This is a paid for service.... Read more
Landlord
21st Feb 2022 (2 years ago)
S Meyyappan
I would recommend Leaders Estate Agent is best in Lettings. I have dealt with many estate agents but i would prefer Leaders. All the Leadership is from Sharon, Sam, Jez and others. We have few properties to let through Leaders and their portal is also easily accessible and have all the information available 24/7. Their Service to Landlord is excellent and 5*... Read more
Landlord
7th Feb 2022 (3 years ago)
J Bones
By far the best experience from any estate agent across Kenilworth & Coventry. Sam Rudge was so professional and a really nice chap who made the experience of renting my property so easy. If i could rate my experience a 10 out of 5 i would be doing so. Thank you Sam, congratulations on all of your success, well deserved.... Read more
Landlord
19th Jan 2022 (3 years ago)
B Harwood
Offered full asking price... gazumped by the agent. AVOID.... Read more
Buyer
13th Jan 2022 (3 years ago)
M Sokola
Almost 3 weeks now gone and they cannot provide one letter to an ex-tennant.... Read more
Tenant
23rd Dec 2021 (3 years ago)
H Witkowska

I was a tenant of a leaders managed property for nearly two years.
Upon moving in, the inventory was not completed to a high standard, with multiple issues such as cracked tiles missing. The energy was set up on an economy 7 basis, however the check-in meter readings did not reflect this, which caused issues and higher costs with the energy company. There was also a ventilation fan, which was necessary to ensure sufficient ventilation of the flat. The fuse in this was missing and had not been checked prior to the start of my contract. This meant that within a few months, there was a large build up of black mould in several rooms, which I had to remove myself because the landlord/leaders refused to deal with it.
During the tenancy, there was an issue with cracks in the shower tiles which allowed water to leak into the flat below. This took a month to resolve as the communication from leaders to the plumbers was slow and they did not chase it up.
At the end of my tenancy, they did everything they could to take money out of my deposit, including trying to charge me for things that they stated were fine in the check-out form. It was like pulling teeth to get a breakdown of costs (I never received a comprehensive breakdown). The costs of cleaning were extortionate, with many items that did not align with the check-out inspection, seemingly added for the landlord's convenience. For example, when I moved in, the floors were stained and dusty, yet upon check-out they tried to charge me £110 for carpet cleaning.
When I asked what the costs were for, I was told that they'd included cleaning the oven "and a few other things". I asked what these things were and was told that the hob and extraction hood would be included. Since these were marked as clean on the check-out form, I said that I was not willing to pay for them to be cleaned, and that the landlord could pay for it himself if he wanted it done. The woman on the phone then responded by saying that "the landlord isn't looking to pay for anything extra", as if that makes it acceptable for me to pay for unnecessary cleaning. This made it very clear to me that the agency was prioritising the landlord, instead of acting to resolve the issue fairly for both parties.
I attempted to launch a formal complaint but this amounted to nothing, since they were unwilling to understand why I was so annoyed by the situation. They acted as if I should be grateful that I 'only' had to pay £125 towards the cleaning costs, instead of the £375 that was initially requested. However, the cleaning needed was very minor: a small amount of dust; a few scuffs on the wall; cleaning part of the fridge sealant; and the aforementioned oven clean. As such, the £125 settlement was still excessive. By that point I just wanted the situation to be over and to never deal with them again!
In short, I would recommend avoiding Leaders, as the combination of their mismanagement and exploitation has taken up a lot of my time and caused me a great deal of stress.... Read more
Tenant
17th Oct 2021 (3 years ago)
J Dilley
We have just used Lee and the Team for the sale of our property in Kenilworth. The whole process was seamless throughout, with great communication from the local team but also from Sue Carter - Move Manager. I would definitely recommend the Leaders team following our experience.... Read more
Seller
5th Oct 2021 (3 years ago)
Tahani
Leaders is the best agency I’ve ever come across. Great service, they are very helpful and professional. Thanks a lot for Jessica, she was so patient with me and responded quickly to my enquiries.
I can't recommend Leaders enough, they are the best. Thanks for your kind gift :)... Read more
23rd Sep 2021 (3 years ago)
A Turnbull
I previously wrote a review about my service from Leaders when living at the property but also need to now leave a review about the service since leaving.
I had a slight issue with my Landlord that I won't go into detail regarding, the issue has taken just over a year to resolve due to various outside influences however with constant help, communication and guidance from Kim and Alicia I can safely say this would have taken a lot longer.
They were both super responsive, friendly and overall an enormous support for me, helping to get my issue resolved. Regardless of the issue, the support from Kim and Alicia means I'd happily rent with Leaders again in the future.
I can't recommend Leaders enough, especially Kim and Alicia.... Read more
Tenant
22nd Sep 2021 (3 years ago)
M Lee
Best agents in Kenilworth. Friendly helpful and understanding as go how the pandemic has effected people. Recommended... Read more
8th Sep 2021 (3 years ago)
W Johnson
Great service, Jess was particularly helpful in helping me find a place to rent.... Read more
Tenant
29th Aug 2021 (3 years ago)
S G
We’ve been communicating with Alicia W and we’ve been really impressed with how helpful and professional she has been. She always answers our emails promptly by either replying or calling us back and has helped us so much with all of our moving out queries. Thank you Alicia!... Read more
Tenant
28th Aug 2021 (3 years ago)
J Jackman
I can honestly say I have had exceptional service from Sam and leaders branch in Kenilworth In all of my dealings. They have been professional and courteous, and have gone over and above in their service levels. I would recommend without question.... Read more
7th Aug 2021 (3 years ago)
jjboddles
Great staff, friendly and helpful.... Read more
14th Jul 2021 (3 years ago)
J Lockley
I honestly cannot recommend Leaders enough. From our initial enquiry, right through to the hand over of the keys, I cannot fault them .
The staff have been consistently helpful and friendly. and I have to give an extra shout out to Jess & Beth who have gone above and beyond to make this happen.
We have been shocked at how easy the process has been and that’s all down to the wonderful team at Leaders.
Thank you ????... Read more
21st Apr 2021 (3 years ago)
H King
I've had a very positive experience with Leaders and wouldn't hesitate to recommend. Very response, always happy to help and offer detailed advise on sales tailored to suit my needs. I mainly dealt with Claudia and she really made the whole process easy and is very knowledgeable and professional.... Read more
Seller
21st Apr 2021 (3 years ago)
S Hoey
A class above the rest. It's so rare now to receive exceptional customer service from any organisation but Jess and Beth from the Kenilworth branch go above and beyond. They find solutions to challenges and my partner and I are sincerely thankful for all the work that they have done.... Read more
15th Apr 2021 (3 years ago)
Signed up with Leaders and recommended solicitors Sept 2020 sold within 2 weeks. Still have no idea when we complete. Totally unacceptable even after complaining to Leaders HQ in Feb 2021 promised so much delivered nothing. No apologies good job the stamp duty holiday has been extended until June, hopefully this will be long enough.... Read more
Seller
30th Mar 2021 (3 years ago)
Shannon
Leaders have always been very efficient, understanding and are an excellent organisation to deal with. They provide a professional approach and have always lived up to the exceptionally high standards that are set and have delivered on every topic that I have discussed with them. I have nothing but praise for the organisation. I would like to thank Alicia Wigley. Alicia has been always been absolutely outstanding and has always be a pleasure to talk to. Alicia has gone beyond her responsibilities to ensure a perfect home for my family and I.... Read more
Tenant
20th Mar 2021 (3 years ago)
J Okai
Very professional and the agent I was dealing with Jess Lye was exceptional.... Read more
18th Mar 2021 (3 years ago)
M Gloster
Sharon and her team were very professional, knowledgable and efficient when helping to rent out my house. Would recommend.
Update... 2 years on from first using Leaders to full manage my property, I am happy with the professionalism and service of Patricia to manage my account any quickly resolve any issues as they arise. Their portal and market insight reports is also very useful.... Read more
Landlord
13th Mar 2021 (3 years ago)
L Fraser
Alicia, really helped us get our maintenance problem fixed. We really appreciate her time and effort, especially in these difficult times and of course being right in the middle of winter when contractors are so busy.
We have had some lovely follow up contact too which has been really kind. She is very friendly and always happy to help.
Thank you again for all your help Leaders Kenilworth team.... Read more
Tenant
5th Mar 2021 (3 years ago)
J Bull
Excellent service from Jess! Very polite and pleasant. We've had negative experiences with other letting firms and Jess has been prompt and followed through with her actions. Many thanks.... Read more
Landlord
1st Mar 2021 (3 years ago)
M Fijak
Extremely rude! Phone to enquiry about property for sale on a market. Been told can't arrange viewing unless i have my own property on the market. No explanation more than how we do it. How can you sell house if refuse potential buyers to view it???... Read more
Buyer
28th Feb 2021 (3 years ago)
E charway
By far this is the best agency I’ve ever come across. My interactions were mainly with Jess and Beth, both very cordial, patient , responsive and highly professional. They had time to explain everything to me from day 1 and helped me to get a property for the exact date I wanted. I would definitely recommend them to anyone , looking for a letting agency who are professional and most importantly transparent in everything. Also they gave me a little gift which was very very much appreciated when I went to collect the property keys.... Read more
Tenant
27th Feb 2021 (3 years ago)
N B
Great service. I dealt mainly with Jess who was really professional, friendly and patient at explaining various procedures.
I also had several conversations and emails with Sharon and Beth who were always able to pick up emails and calls if Jess was unavailable.
Thank you for sorting everything out and for your great communication.... Read more
16th Feb 2021 (4 years ago)
Alicia was very polite, friendly and understanding helping us sort an issue at the property, especially in these difficult times. A great member of the Leaders team.
Thank you again for all your help.... Read more
Tenant
15th Feb 2021 (4 years ago)
A Kiley
Great service recently from Alicia in the Kenilworth Leaders property management division. Professional, quick, thorough and friendly ! Thank you... Read more
13th Feb 2021 (4 years ago)
R Poole
Had our house on the market with leaders since last year. The level of service and professionalism shown by Lee Croston and his team has been of the highest order. Throughout the sale of the property Leaders have been on hand to answer any queries we had and guide us through the process, along with regular updates on progress throughout this challenging COVID 19 pandemic. We would highly recommend using Leaders for selling your house as they are a very professional outfit and know exactly what they are doing, many thanks to the whole team.
Richard and Emma... Read more
Seller
25th Jan 2021 (4 years ago)
J Zafran
Jess really helped me out have hard some terrible experience with estate agents but Jess definitely changed my image on them completely helped me through the process was very quick and clear with information and and absolute gem to have as a agent keep up the great work... Read more
21st Jan 2021 (4 years ago)
S Hasnaoui
We can’t speak highly enough of the service we received from Claudia during the recent sale of our property. From the start of the process she was professional but also friendly, warm and very approachable. The property was undervalued by other local agents and Claudia encouraged us to market the property at a higher price point which led quickly to an asking price offer. She was always contactable and smoothed things over when there were bumps out of our control along the way. We would 100% use Claudia to sell our next house and would highly recommend her to others.... Read more
Seller
20th Jan 2021 (4 years ago)
C So
Patricia from Leaders Estate Agents Kenilworth is fantastic in supporting our tenancy and handled all my questions and requests in timely and professional manner. She has offered me a big help to settle down in a satisfactory property in such a new area to me. It is a pleasure to have her working on my case. Very well done Patricia! Thank you so much.... Read more
Tenant
15th Jan 2021 (4 years ago)
J Uduagbomen
I will definitely leave a 5 star! Would have left a 6 star if there was the provision for one. Would highly recommend!
Jess was my negotiator. Her handling was so professional and warm! Anyone would be lucky to have her as negotiator. Thank you again Jess! I did get to speak with some of the team members and they were also as friendly.... Read more
13th Jan 2021 (4 years ago)
J D
As a landlord, I would recommend the Property Services arm of Leaders. They are very responsive, professional and quick to act to resolve any issues that we as landlords or our tenants or may experience. This has not been an easy environment for them to work in this year and still they have managed to work very efficiently.... Read more
Landlord
2nd Jan 2021 (4 years ago)
A Abdelraheem
I’ve been dealing with Leaders- kenilworth for more than 4 years and I would recommend them for anyone. Massive thanks to their maintenance department specially for Patricia Broadhurst and Alicia Wigley.... Read more
17th Dec 2020 (4 years ago)
I rented a property through leaders Kenilworth around 4 months ago and they have been nothing but professional. From showing me the property, talking me through the forms that needed filling in for the credit checks and then giving me the keys.The customer service has been superb.
Especially Patricia who is always friendly helpful and quick to respond with any queries I have.
I will not hesitate to recommend Leaders Kenilworth in the future.... Read more
Tenant
27th Nov 2020 (4 years ago)
R Downes
I have the pleasure of having Pat as the property manager where I live and she is superb at dealing with any issues always giving such prompt, friendly and professional replies. An excellent service all in all!... Read more
Tenant
11th Nov 2020 (4 years ago)
F Gaming
Very friendly, professional and helpful staff! Jess looked after us very well from start to finish!... Read more
9th Nov 2020 (4 years ago)
A Corbett
A quick word of commendation for the property maintenance team at Leaders, Kenilworth. Arranging for reliable contractors (sometimes at short notice), keeping all parties informed of work, planning the projects associated with larger contracts, etc – they all require an organised and efficient operation. And with their current personnel, Leaders do an impressive job. Special kudos to Pat!... Read more
28th Oct 2020 (4 years ago)
S Skinner
Jess has been absolutely fantastic and was always on hand to answer any questions I had or give me reassurance throughout the whole process. I am renting my first property through Leaders and the service I have received has been fantastic and they have made it possible. I couldn't be more thankful.. Jess is a true gem to the company!!... Read more
Tenant
27th Oct 2020 (4 years ago)
N Edgecombe
I've had the pleasure of liaising with Jess(ica) throughout my moving process. Jess has been the most friendly and helpful representative I've ever liaised with from a lettings agency, and every question(no matter how silly!)I have for her is responded to in full detail, promptly and in a lovely tone.
Leaders in general have been a pleasure to work with and have made everything easy to understand and follow, which is incredibly useful being my first time moving somewhere alone!
Will highly recommend Leaders to anyone looking to rent!... Read more
Tenant
24th Oct 2020 (4 years ago)
S Davies
It was such a great pleasure to deal with Patricia in the last few months of our tenancy, her response time, communication and willingness to do more than what she needed to do made a huge difference during a stressful process and time for us. I highly recommend Leaders and Patricia!... Read more
Tenant
23rd Oct 2020 (4 years ago)
C Carter
I have rented a property via Leaders for the last 12 months. They have been amazing the entire time, no query or request has been too much and are always very welcoming and friendly to deal with! Highly recommend.... Read more
Tenant
19th Oct 2020 (4 years ago)
M Woolfenden
Viewed a property I wanted & knew it would go quickly so Jess told me what I needed to do to secure it & I moved in last weekend. Communication was excellent all the way along and liaised between myself & the landlord to ensure any requests I had were met. Jess always responded quickly to emails and I would highly recommend. The moving in box was a nice touch Leaders ????... Read more
Tenant
16th Oct 2020 (4 years ago)
R Wallis
Patricia Broadhurst and team are extremely helpful and take away the stress of dealing with property issues.... Read more
15th Oct 2020 (4 years ago)
K Rousell
Let agreed for a property this was all 100% agreed with agent and landlord Gave notice to current landlord after confirmation by Jess no problems would arise. Well well next day got a phone call from Jess to say property no longer ours and given some pathetic excuse. Since then bit slow in responding and been waiting since 1st October for return of my holding deposit. Things happen for a reason and I have found a fantastic place but would like my money returned thanks.... Read more
Tenant
14th Oct 2020 (4 years ago)
L Nikolic
Patricia at Leaders Kenilworth has been wonderful sorting out a bath issue at the home we rent out. Very efficient and went the extra mile to resolve all the issues. Very professional from beginning to end.... Read more
Landlord
14th Oct 2020 (4 years ago)
D Turner-Burr
The team in Kenilworth Leaders are extremely professional and helpful. Sharon and Sam always respond quickly and efficiently. Patricia is also a pleasure to deal with, giving good advice and resolving any back office queries professionally and swiftly. As a landlord of 10 years with this branch I can highly recommend the team.... Read more
Landlord
12th Oct 2020 (4 years ago)
S CHOHAN
Great service from Jess @ Leaders Estate Agents in Kenilworth. Really helpful, proactive and very friendly. Thank you for your time Jess. Wishing you every success in the future.... Read more
5th Oct 2020 (4 years ago)
A Turnbull
Can't fault the team at the Kenilworth branch. Responsive, decisive and all round a breeze to deal with. Would recommend to anyone looking to rent to do so with Leaders.... Read more
Tenant
1st Sep 2020 (4 years ago)
M Britton

Leaders have tried every tactic possible to avoid repaying our deposit, despite our landlord telling us it would be repaid in-full on the day our tenancy ended.
Firstly, they simply didn't repay the deposit, despite our landlord requesting it to be released.
Leaders then contacted us stating that they needed our bank details in order to repay it (I am sure they already had our details).
They then argued (via our landlord) that proof that all bills (utility and council tax) were settled was required before the deposit could be released. They blamed this on our landlord, but I have serious doubts as she has been fantastic since we moved in. Bills are not deposit deductable according to TDS, as the bills were in our name. Leaders should have known this.
I have since called and emailed numerous times only to be told our deposit has been released, which is clearly not true. We have now had to raise a dispute with TDS to get the money returned.
We spent a whole day cleaning the house when we left, which was apparently a complete waste of time. Avoid renting with Leaders if you ever want to get your deposit back... Read more
Tenant
22nd Aug 2020 (4 years ago)
N Wright
I am a first time landlord and Leaders have been very helpful. Sam explained all the ups and downs of renting a property clearly so I was under no illusions. The services they offer as a managed landlord are excellent. The level of customer service from Sam and the organisational ability of Vicky to sort all the various certifications was top notch. I feel my property is in good hands! Thank you. I highly recommend Leaders, especially if you are a first time landlord.... Read more
Landlord
14th Aug 2020 (4 years ago)
G Guy
We have viewed 2 properties with Claudia who has been really great. She’s knowledgable and friendly. We’ve been really Impressed.... Read more
17th Jul 2020 (4 years ago)
M Georgieva
Me and my husband just bought our first home and we are glad we went to Leaders Kenilworth. I can’t recommend enough the Senior Sales Manager - Lee Croston. He worked personally on our case and went above and beyond to help us through the process. All questions and issues were quickly sorted by him in professional and friendly manner. Every time I needed help I was confident to ask Lee. Even when there was some miscommunication between the solicitors or other bumps on the road he has been absolutely brilliant and very helpful. I would like to take this opportunity to thank Lee and his team once more and highly recommend them.... Read more
Buyer
7th Jul 2020 (4 years ago)
DannyNamco
I contacted Leaders and was greeted by Claudia. On each occasion that I called, or met with her she was polite, responsive and knowledgeable. Great job!... Read more
29th Jun 2020 (4 years ago)
J Cosgrove
Great experience on my viewings, by far the best estate agents I have dealt with so far.... Read more
26th Jun 2020 (4 years ago)
B Dhaliwal
Appalling estate agents. Clearly don't qualify buyers or sellers very well. Messed around repeatedly by vendor and estate agent, viewings canceled at short notice, no advisory that offers were even being made or a deadline. I may have paid over the odds for the home had I even known there were offers being made. The vendor missed out on extra money because of the poor service provided by their estate agent. Avoid as much as possible. Atrocious.
In response to your request for information - speak to Lee - I have filled him in. I Intend to waste no further time dealing with any of you and will raise my issues directly with the ombudsman.... Read more
26th Jun 2020 (4 years ago)
M Defalchi
I had I property rented by Leader's for over 10 years. Fantastic service throughout this time and being abroad that gave me a piece of mind knowing my property had been looking after by a reliable Estate agent. Recently sold by Leader's despite the difficult time on lockdown.
Highly recommended... Read more
Seller
1st Jun 2020 (4 years ago)
A W
I have rented with leaders for three years now, and I never thought I'd take the time to leave them a review until now. If my experience was solely with Clare and Laura(?I believe that is her name, she did our last property visit and was brilliant), I would give five stars. Clare has been so efficient at chasing down maintenance requests and responding courteously and promptly to my emails. It seems that after years of having incompetent staff who ignore tenants issues, the management have finally brought in excellent staff to support the business. I gave four stars because I have seen so much turnover in the last three years, that I cannot give a full five stars to a business which has let me down so often in the past. If Clare and the team continue on the track they are on into the spring, I will gladly change my rating to five stars.... Read more
Tenant
21st May 2020 (4 years ago)
M Ament
As a newcomer to the Rental Market especially within the kenilworth area, Leaders of Kenilworth have been Fantastic throughout our rental Process. Always willing to help and listen even during the Current Covid-19 Crisis, as a Key worker it has been incredibly important to make this move to the area during this period for us. Both Sharon and Sam who i have spoken to on multiple occasions both by Email and Telephone have always put our minds at rest and helped during every step of the way. Fantastic help i would Highly Recommend to all !!!... Read more
Tenant
5th May 2020 (4 years ago)
S Lilley
Many thanks to Sharon and all the letting team at Leaders. Excellent service (as always) and assistance at this very challenging time.... Read more
Landlord
2nd Apr 2020 (4 years ago)
D Thomas
We have been working within the Lettings industry for many years now and have to say the Management Team at Leaders Kenilworth are second to none. Claire, Laura and Vicky seem to have a wealth of experience that really helps us out as contractors.
The work is always scheduled correctly, keys are always available and support is at the end of the phone when needed.
I would strongly recommend the team to any landlords looking for a proactive property management team.... Read more
9th Jan 2020 (5 years ago)
roger
Greatful thanks to Clare and colleagues for resolving a long-running problem. It was handled in a fair and even-handed way. Also, appreciated being kept up to date.... Read more
13th Nov 2019 (5 years ago)
Bex
I have been renting out flats with Leaders for a few year, and have had some recent issues with a flat which were down to the Management Company responsible for the building one of the flats is in. Clare Sykes at Leaders has been outstanding in getting these issues resolved for me, and has kept me and the tenant fully informed all the time. Clare is efficient, knowledgeable about property management and letting, and really good to deal with. She is an asset to the company.... Read more
Landlord
4th Nov 2019 (5 years ago)
A Turner
Great service from Clare. Knowledgeable about the process of extension options when asked, and a couple of minor maintenance issues dealt with quickly and thoroughly. Professional service.... Read more
4th Nov 2019 (5 years ago)
F Ledford

If I could give no stars I would.
I have spent the last 9 months living in a property with the most horrendous black mould and damp problem. I have to date sent in excess of 80 photos of the problem and sent more emails than I can remember to Leaders “property management team” asking for help. The mould was so bad it began to grow on my bags, items of clothing and expensive leather items I had in cupboards and wardrobes. The smell was horrendous all over the flat and for 6 months I could not sleep due to the stifling smell and the effect the thought of breathing in mould spores for 7 hours a day was having on me psychologically. I had constant headaches for months that my doctor advises was probably due to the effects of breathing in mould and the stress of the situation. There was even mould growing on the mattress I was forced to sleep on.
Through all this I’ve emailed leaders (the first tine was back in February) constantly and sent pictures of all the mould. They promised to pass if on to the landlord but I heard nothing from them. I was promised a maintenance person would attend to look at the problem. He did attend but knew nothing about the damp or mould. A plumbing company attended, flushed the toilet a few times, then left saying they’d report back to Leaders. This was in early summer.
Eventually not through choice but through complete despair I was forced to leave the property. I had been ignored and left to sleep on a mouldy mattress for months and no one was replying to me.I was lucky because a very good friend took pity on me and offered me a sofa at theirs to sleep on. I wrote to Leaders telling them I could no longer live in those conditions. I mean who sleeps on a mattress creeping with mould and pays over £700 each month for the privilege. An excellent and very efficient lady called Clare Sykes picked up my email and visited the property with me. Clare has just joined Leaders in the property management team and has been extremely attentive. Clare was very professional and acknowledged the extent of the problem. She has made great efforts since then to stay in touch and get the landlord involved.
All of this is unfortunately is too little too late for me as I was forced to move out over two months ago. I am to all intents and purposes homeless at the moment.
I am still not sure who is at fault. Leaders for being negligent and not passing on the issues with the living conditions to my landlord, or my landlord for ignoring them for 9 months? Either way I’ve been let down. I have two months left on the original contract. In light of the awful way I have been treated I asked Leaders to allow me to exit my tenancy 2 months early. I feel that would be fair in light of the stress I’ve had to go through and the fact that legally my landlord has failed to maintain the property in a manner fit for me to live in. I have now been told I will only be released from my contract if I pay for the property to be re let. So after everything I am expected to pay £360 (ex vat) to re let the property. I am currently living out of mouldy suitcases, sleeping on friends sofas. Still paying utilities for a flat I can’t live in and Leaders have advised that the only way I can be released is to pay a charge so that Leaders are not out of pocket.
So my final question is to SHARON HAINES. (Branch Manager) Why haven’t you been in touch or apologised. Clare is excellent but she’s only just joined you. It’s obvious you had an incompetent property manager before and I understand that. But the fix for this starts with an apology from you. You’re in charge. Also do you think it’s fair to ask me to pay Lettings fees to exit the contract. In light of Leaders’ negligence don’t you think you should re let the property with no fee. Someone has been negligent. It’s either Leaders or the landlord. Either way don’t you think it’s awfully greedy for you to be trying to make sure you still make your money. Where is your accountability in this?
I await your response. In the mean time I am referring this to the Property Ombudsman.... Read more
Tenant
28th Oct 2019 (5 years ago)
J Chilvers
I would recommend the Sales team at Leaders if you are selling a property. Lee Croston and Jack are both professional, courteous and always responded quickly to any queries I had.
Lee kept me informed throughout the whole process.... Read more
Seller
2nd Oct 2019 (5 years ago)
K Taylor-Steenmans
We recently sold and bought our house with the help of Lee Croston from Leaders. He was very friendly, professional, and helpful throughout the whole process, and overall made it all a lot less stressful!... Read more
Seller
30th Sep 2019 (5 years ago)
1 Mole
My husband and I are in a property let and managed by Leaders, and we are helped by Clare for its management. She is always prompt in responding to our queries, and nice in sharing any updates - coming new to Kenilworth, it is great that we can speak to her of any issues in our property and get anything professionally and effectively sorted out.... Read more
Tenant
10th Sep 2019 (5 years ago)
F Alberti
We’ve been renting through Leaders for the past 8 months. We initially couldn’t get through the landlord to do some repairs and the mediation from the agency wasn’t persuasive enough but recently we got help from the new Property Manager, Clare, who’s been extremely professional and efficient. Thank you again for dealing with our case!... Read more
Tenant
5th Aug 2019 (5 years ago)
R Hill

Students Landlords - Does this Company protect your interests?
Without Prejudice
By Richard Hill - Former MD of Heritage Property
After the sale of my Company, Heritage Property, to Leader’s in November 2015 I left a student property under their “management” as it seemed fairer on the tenants at the time. Over the past 3 years I’ve had to deal with most management issues myself as the tenant’s found it difficult to get anything done.
Leaders approached me with an offer for the property on November 30th 2018. After that I received no communication about the tenancy and so last January I started to chase them to make sure that the tenancy agreement was signed and that deposit monies had been paid.
I contacted the letting staff several times and was given assurances at every stage that the matter was in hand. Eventually, on the 27th March, I ran out of patience as nothing had happened, so I spoke to the Lettings “Manager”, Sharon Haines, who apologised and said she would jump straight on it and get it sorted out immediately. '
Sharon, the “Manager”, didn’t bother to get back to me at all but 4 days later, ironically on April 1st, I received an email from another member of staff, called Vicky, saying that the tenants had pulled out, no agreement had been signed and no deposit had been taken!
To cut a long story short I then addressed my concerns to their Area “Manager”, Stephanie Dunkley, who promptly decided to give me a lettings education and told me how new ‘Right to Rent’ checks need to be completed no more than 28 days prior to the start of the tenancy which means agreements can’t be executed and deposits can’t be taken!
I was subsequently told in writing in a “Final Viewpoint” letter, following a complaint, that I had not communicated my concerns with the staff at any stage thus basically calling me a liar! They also went to lengths to explain how they would be keeping the £600 they took in admin fees to cover their costs!
I have never seen a Company that is supposedly acting in my best interests fail to protect them at all and then be so dismissive after their obvious failings were pointed out.
It may be nothing more than dumb luck if your tenancy goes ahead this year as I can tell you they have told me that they will do nothing to give you any security until 28 days prior to the actual start date of the tenancy..
This is a stark warning to any Student landlord’s that still have a property under management with Leader’s. They lack professionalism, fail to protect your interests and to make matters worse say you are a liar when they get found out. My advice, so you don’t get left in this kind of predicament, is to find a new letting agent with a more professional approach to business!
Full review available on allagents.co.uk as Google has a limited number of characters you can use.... Read more
Landlord
2nd Jul 2019 (5 years ago)
A barras
This was a very long transaction, and everyone at Leaders kept me informed at all times along the way and made this transaction go through for me. I would highly recommend Lee as he is extremely professional and very patient. He always made time for me and always took my calls or phoned me back straight - he is an asset to Leaders!... Read more
29th May 2019 (5 years ago)
S Rose
It was a pleasure dealing with Jack in the sales team, he was very professional and helpful arranging viewings.... Read more
16th May 2019 (5 years ago)
J Wetton
Very professional sales team that I had the pleasure of instructing. Jack and the team made me feel very comfortable and at ease from the get go. Thanks again!... Read more
Seller
14th May 2019 (5 years ago)
R Johal
A fantastic, efficient, credible, pro-active, friendly and awesome service from Lee Croston and Louise Watchorn! They have been an amazing support (and drivers) in the sale of our property - they are both attentive, respond to emails and phone calls in a timely manner. I have no hesitation in recommending them, they really do 'care' and act like they are selling their own home! I am so grateful for all they have done and impressed by their pro active approach and can do, will do attitude! Thank you Lee and Louise you are truly the "dream team"!... Read more
Seller
24th Mar 2019 (5 years ago)
T Saito
Great estate agents. Lee was very proactive and supportive - thanks to his drive and last push, we made the contract exchange just in time. Highly recommended.... Read more
19th Mar 2019 (5 years ago)
J Preston
So pleased with this professional and proactive team. Really worked with us to make the sale go through and went the extra mile to help sort out several issues as we weren’t local. Really recommend Lee who was excellent!!!... Read more
Seller
6th Mar 2019 (5 years ago)
R Corberan
I excepted better control on how clean/what works/damage should be in a house for rent when keys are giving to a new tenant.... Read more
Landlord
5th Mar 2019 (5 years ago)
I BonJon
They charge too much in letting fees. Very late in responds which I have being repeating my requests. Not good an d late support when it comes to fix things in the flat.... Read more
Tenant
18th Feb 2019 (5 years ago)
I Heyerick
Very clear communication. No surprises. Fast responses and helpful in every way.... Read more
18th Feb 2019 (5 years ago)
P Matthews
Great service from Lee. Friendly and efficient!... Read more
23rd Jan 2019 (6 years ago)
D Bagley
After experiencing many difficulties through selling a property, I cannot begin to explain the above and beyond service we have received from Lee Croston. Nothing was ever too much for him, and he was the point of call for everything. The sale would not have gone through without his dedication and expertise in the field. We honestly can not thank him enough for everything he has done. Would 100% recommend him to anyone selling a property.... Read more
Seller
13th Dec 2018 (6 years ago)
D T-B
Sharon and her team are extremely professional, proactive and go the extra mile. The team are a pleasure to deal with. I can highly recommend. Dawn Turner-Burr... Read more
4th Dec 2018 (6 years ago)
J Lewis
Great professional friendly and efficient service. A pleasure to work with.... Read more
30th Nov 2018 (6 years ago)
M Roberts
I used Rich Spiers, Leaders Mortgage & Protection Adviser. He provided great advice and really simplified the whole process. I wouldn't hesitate to recommend him, he's a top guy and I will remortgage through him I'm sure.... Read more
2nd Oct 2018 (6 years ago)
C Jones
Our family has used Leaders lettings service for some time but recently we also had need of their sales team on two Kenilworth investment properties. Lee Croston and his team were able to sell one of the properties in a week. The second property was more challenging, but Lee and his colleagues worked very hard throughout in securing contractors for required refurbishment, securing the buyer, and working hard throughout the period of the sale chain to keep communication going, provide regular updates and addressing any concerns. Overall Lee worked really hard for us and was always quickly available for anything we needed. I would definitely recommend.... Read more
Seller
15th Aug 2018 (6 years ago)
A Robinson
Been renting a place through Leaders Kenilworth for 3 years now. Great service and friendly staff that really takes away the stress.... Read more
Tenant
13th Aug 2018 (6 years ago)
P Graziosi
Very good experience, just started.
They really understood our needing, remembered us and kept us posted, my wife and me are very satisfied.
They have been of excellent help in finding an accommodation in Kenilworth, highly recommended.... Read more
Tenant
31st Jul 2018 (6 years ago)
K Kenny
Lee Croston provided an outstanding service from the initial market appraisal through to completion. He was very diligent and dealt with all queries immediately. Also, Louise was excellent at showing clients around the property and had an easy going, natural sales technique. We will definitely use Leaders again as their professionalism and comprehension of the property market is unrivalled. Kevin Kenny and Sharon Gray... Read more
Seller
26th Jul 2018 (6 years ago)
S Stinson
Great staff and a quality service. Very satisfied.... Read more
1st Jul 2018 (6 years ago)
N Berrios
Claire was great, showing us the property and explaining everything in detail. She answered kindly and professionally to our long list of questions. She even remembered us from a previous attempt to rent with leaders!... Read more
Tenant
28th Jun 2018 (6 years ago)
S Elcome
Despite one buyer changing mind, the process has been easy with Louise and Lee being very helpful.... Read more
Seller
6th Mar 2018 (6 years ago)
A Romero
Friendly and helpful staff. Professional service. They will help you to find a suitable place, showing care to detail.... Read more
23rd Jan 2018 (7 years ago)
J Roberts
I had 3 viewings on Saturday with three different estate agents and Leaders shone above the other two professionalism wise. Vikki was great, very helpful and informative and generally lovely. 5 Star for service.... Read more
22nd Jan 2018 (7 years ago)
J lyth
My brother sister and i had the unfortunate task of selling my mothers bungalow following her death in December 2016. All our dealings with Leaders were dealt with sympathetically especially by Lee Croston and Louise both at the Kenilworth office for which we thank them. We would recommend Leaders above all others. Thank you all once again. Five star service!!... Read more
Seller
7th Jul 2017 (7 years ago)
P Knight
Great service knowledgeable team would happily use again or recommend... Read more
5th Jul 2017 (7 years ago)
M Curtis
Very professional ,Friendly helpful staff
Quality service would highly recommend... Read more
4th Jul 2017 (7 years ago)
S Mulligan
This was a saving grace to a different location a had last minute second thoughts about I owe my gratitude to Leaders and my Solicitor at Rotherhams for making this possible... Read more
16th Jun 2017 (7 years ago)
R Trex
About Leaders in Kenilworth. Very helpful service. Maybe it's not the cheapest, nor the most expensive, but the service is very good and attentive, so worth it.. Claire and Mirela are very nice and willing to help in all possible. So, the first month of service is going very well, we will see the rest of the year!... Read more
20th Feb 2017 (7 years ago)
D Evans
Met with Sarah today to view an apartment in Warwick. The most helpful person, very knowledgeable and explained the whole renting procedure fully.... Read more
10th Jan 2017 (8 years ago)
C Clarke
My girlfriend rented a property in Warwick area and when we moved out, Heritage tried to say the curtains had hair on when the contract says the carpets must be professionally cleaned if a domestic pet is in which we got cleaned professionally, very rude aswell
BEWARE!... Read more
Tenant
23rd Apr 2015 (9 years ago)