C sidney
many thanks to the team at Elizabeth Davenport.
They put in tremendous effort to get the best price and sort out prolems along the way efficiently.
Would use again without hesitation.... Read more
24th Oct 2024 (16 weeks ago)
T England
Excellent service from the team. I've been with ED as a landlord for 4 years and they have helped to manage my property as I don't live in the area. The team have always been very responsive if I have needed any help and they have made the process such a straight forward one. Can highly recommend their services if you are looking at renting out a property. I am now selling my property and I am impressed at how the sales team are handling everything. Many thanks one happy customer!... Read more
Landlord
22nd Oct 2024 (16 weeks ago)
H Montgomery-Laird
If I could rate higher, I would. Beth White and the team were absolutely wonderful. Within two weeks of our valuation, our house had been sold to the first viewers for the full asking price! Beth also helped with our new purchase and solicitors, making the entire process very smooth and helping reduce stress.
If you are looking to sell your home in the Kenilworth area, then look no further!... Read more
Seller
13th Oct 2024 (17 weeks ago)
D Beckner
Beth has been amazing from beginning to end. Personalized service through and through. She knew exactly what we were looking for and let us know the minute a house came on the market that fitted us perfectly. Highly recommend Beth at Elizabeth Davenport Estate Agents.... Read more
Buyer
10th Oct 2024 (18 weeks ago)
B Gadget
Beth was extremely helpful. She was reliable, honest, trustworthy and had a can-do positivity. I would use Elizabeth Davenport in the future.... Read more
4th Oct 2024 (18 weeks ago)
D Hansell

We advertised our house in Balsall Common with Elizabeth Davenport (ED) not only because of their excellent reputation but because although we have local estate agents nearby we wanted to attract buyers from further afield. This proved to be a good decision. ED's Managing Director, George Hartshorn, took a super set of photos and produced an excellent brochure, and the Kenilworth Branch Manager, Beth White then handled our sale.
Beth has been absolutely superb. She originally lived in the village and still has relations here so she was able to present our property both from a local perspective and from outside.
From day one it was obvious that she is very experienced, is extremely personable and loves her job so we had no hesitation in leaving her to handle our viewings whilst we made ourselves scarce.
Over many visits not once did she let us down. Backed by a very professional office team she always made sure we knew who was coming. For each viewing she arrived on time and phoned immediately afterwards to give us her assessment of the prospects before setting our alarm system and locking up.
Amazingly at the very first viewing we had an offer at our full asking price, but sadly, like others to follow, they couldn't proceed until they had sold their property.
As the economy picked up we found we were getting so many viewings that Beth recommended we restrict prospective buyers to 'proceedable only'. This cut the numbers down and shortly afterwards we accepted an offer,very close to our asking price from a couple who already had a buyer for their house. Being early summer this would give us time to make our own move, but after a couple of months their sale then fell through. Although they quickly found another buyer it would have left us trying to move in mid winter so we agreed with our buyers that they would wait until next Spring. Unfortunately illness has now intervened and it looks as if we won't now be able to move until later next year, but we hope our buyers who are renting meanwhile will stay with us.
Throughout all of this Beth has been extremely patient and supportive to both ourselves and our buyers, and we have no hesitation in recommended Elizabeth Davenport.... Read more
Seller
1st Oct 2024 (19 weeks ago)
Naomi
Carol who was our contact the last two years have been nothing short of amazing. She's polite, considerate, professional and always responded promptly to concerns raised even if some of the concerns weren't addressed, her efforts to help resolve any challenges do not go unnoticed. Our experience with Elizabeth Davenport has been mostly positive and that's thanks to Carol!... Read more
27th Sep 2024 (19 weeks ago)
J Ashdown
Excellent lettings service. always replies to concerns and queries between tenant and landlord. highly recommended... Read more
R Sahota
Great experience with Elizabeth Davenport’s tenant finding service (May 2024). We had advertised with another agent for 2 months with no luck. Eliz Davenport found us excellent tenants within 2 weeks of advertising with them. Carol Garrity was our agent and she was excellent, always available and approachable, and confident that she would find us someone, which she did. Fees are slightly higher than other agents, but worth it when off-setting against lost rental income from having an empty property.... Read more
Landlord
1st Aug 2024 (6 mo. ago)
K Doyle
We used Elizabeth Davenport to buy our house and after renovating it we used them again for letting it out.
Our experience with Michael throughout the purchase was first class. He kept in touch throughout without being pushy and was extremely understanding when there were complications.
Then following renovation we contacted Elizabeth Davenport again and we were introduced to Carol. Carol led us through the letting process with enthusiasm and commitment. She resolved issues promptly and nothing was too much trouble. She found suitable tenants extremely quickly and carried out the process to the point of them moving in also very quickly.
We would definitely recommend Elizabeth Davenport.... Read more
Seller
30th Jul 2024 (6 mo. ago)
F Fisher
Great experience with Carol, very speedy viewing and smooth tenancy agreement process! Communication also professional and quick, highly recommend!... Read more
Tenant
25th Jul 2024 (6 mo. ago)
R Carr
Great Team of Professionals. Highly Recommended A+++... Read more
22nd Jul 2024 (6 mo. ago)
D Barnsley
Good service delivered, thank you Beth.... Read more
22nd Jul 2024 (6 mo. ago)
R Harrison
I have had multiple viewings with Elizabeth Davenports and Michael has been fantastic... Read more
everyone was very helpful... Read more
Seller
5th Jul 2024 (7 mo. ago)
C rose
Thanks to Beth and Michael at Elizabeth Davenport’s for their professional handling of the sale of my mother’s house. It was not an easy process and I appreciated their expertise, local knowledge, and personal support throughout the process. It made such a difference!... Read more
Seller
2nd Jul 2024 (7 mo. ago)
W Kerby
Michael was very helpful through the whole process of buying my property. Would Highly Recommend... Read more
Buyer
9th Jun 2024 (8 mo. ago)
M Hawkins
Probably the best estate agent in Coventry. Michael has been tenacious, patient, attentive through a very difficult property purchase through them. Your trusted and friendly estate agents who truly deserve their premier status = premier service.... Read more
Buyer
5th Jun 2024 (8 mo. ago)
M Faulkner
Very helpful agents. Not at all pushy.... Read more
K Hartshorn
Brilliant service from start to finish. Kept informed at every stage. All went very smoothly... Read more
B Martin
Carol went above and beyond to help us. We’re an American couple moving to England and Carol has been very supportive as we get settled in our new home. We appreciate her expertise and she has been a pleasure to work with.... Read more
W Mcconnell
Recently sold my property with Elizabeth Davenport very proactive through out the process and would highly recommend.... Read more
Seller
9th Apr 2024 (10 mo. ago)
V Wilson
Michael and the Team at Elizabeth Davenport have made the process of buying my first house a breeze. Communication has been amazing and they've answered any questions I've had straight away and in a way I understand. Really can't thank them enough x... Read more
Buyer
9th Apr 2024 (10 mo. ago)
P White
Fantastic service from Beth and the team at Elizabeth Davenport, was kept in the loop and had updates throughout the sale, nothing was to much trouble and would highly recommend, many thanks,... Read more
Seller
8th Apr 2024 (10 mo. ago)
A Burkinshaw
Absolutely faultless throughout what was an incredibly stressful (by no fault of their own) time for me buying my first house. Would be very confident buying from them again. :)... Read more
Buyer
4th Apr 2024 (10 mo. ago)
woodt5
Exceptional service from Nick and Michael from start to finish. Highly recommended!! :)... Read more
27th Mar 2024 (10 mo. ago)
V Faulkner
Excellent service provided by Elizabeth Davenport! So much effort was put into getting our transaction through to exchange, particularly by Michael, I would recommend them to anyone.... Read more
23rd Mar 2024 (10 mo. ago)
S Evatt
Excellent service throughout the process. Always on hand to support and guide. Can't thank them enough... Read more
21st Mar 2024 (10 mo. ago)
Our experience has been superb from start to finish, from the first meeting to explaining the whole progress..every member of staff who we have spoken with, within the company has been 100% knowledgeable. We would gladly recommend Elizabeth Davenport whether it be buying or selling within the property market.... Read more
Seller
19th Mar 2024 (10 mo. ago)
S aram
The best agency I've ever seen in Coventry and Kenilworth, particularly in the letting department, is under the management of Carol. You can trust them implicitly.... Read more
Landlord
1st Mar 2024 (11 mo. ago)
M Me
During a recent property purchase, the team here have been highly professional and efficient. I would recommend Elizabeth Davenport for their quality services.... Read more
Buyer
28th Feb 2024 (11 mo. ago)
R Finnity
Michael, Beth and the whole team were very supportive and we were brilliantly looked after throughout the whole process.... Read more
26th Feb 2024 (11 mo. ago)
M Turner
Many Thanks to Nick and Christine at Elizabeth Davenport for acting as selling agents for our rental property in Coventry. Finding a buyer, arranging and Nick personally carrying out the viewings with tenants whilst in situ, and making great communication between all parties involved.
Excellent service and professionalism at all times.
Would highly recommend the whole team at Elizabeth Davenport.... Read more
Seller
23rd Feb 2024 (11 mo. ago)
L Charlton
Good communication with Michael from start to finish, kept us updated and offered suggestions when needed.
Overall good experience.... Read more
19th Feb 2024 (11 mo. ago)
J Finnity
Beth, Michael and the team have been fantastic in co-ordinating the sale of our house. They were always available at the end of the phone and consistently went above and beyond for us as clients. We would highly recommend Elizabeth Davenport.... Read more
Seller
17th Feb 2024 (11 mo. ago)
S Everton
Very efficient, professional and friendly service thank you very much... Read more
15th Feb 2024 (11 mo. ago)
M Uddin
100% recommend Elizabeth Davenport as an Estate Agent. Thank you for the communication, prompt updates, professionalism and all around support given during the process of my new home purchase. It was a pleasure doing business with you all and a big THANK YOU to Christine for her great customer service as well as Nick and Michael. Truly are a credit to the industry *****... Read more
Buyer
29th Jan 2024 (1 year ago)
Joe
We’ve had a fantastic experience with Carol - from the initial viewing to collecting the keys, we have been given the best support and advice
Elizabeth Davenport is a very professional agency which provides an outstanding service which is sometimes difficult to find
I recommend any tenant to reach out to Carol... Read more
Tenant
26th Jan 2024 (1 year ago)
L Thurkettle
A seamless & professional service. Thank you!!... Read more
25th Jan 2024 (1 year ago)
S Hill
Really helpful and helped me settle in quickly, would highly recommend... Read more
5th Jan 2024 (1 year ago)
C Macdonald
I bought a stunning property via this agent in kenilworth. Beth the branch manager recommended it to me before it went on the market and she has impeccable understanding of what her clients would fall in love with.
She was attentive, efficient, personable and genuine! Thank you.... Read more
Buyer
13th Dec 2023 (1 year ago)
C Adiele
Fantastic experience. The services was super excellent!... Read more
13th Dec 2023 (1 year ago)
J Ayrton
We couldn’t have asked for better service From Beth White at Elizabeth Davenport Estate Agents … Absolutely excellent professional service from start to completion… keeping us updated and informed every step of the way …it has been a real pleasure dealing with Beth … Thank you... Read more
Seller
12th Dec 2023 (1 year ago)
J Chen
They have been absolutely fantastic in helping us along the way. great service.... Read more
11th Dec 2023 (1 year ago)
J jar
From my very first phone call to Elizabeth Davenport, through viewings and completing the purchase, everyone I spoke to or met was so friendly, helpful and professional. Michael kept in touch throughout, keeping me up to date with what was going on. I felt very reassured about the whole process and very happy they helped me with my new home. Highly recommend Elizabeth Davenport.... Read more
Buyer
7th Dec 2023 (1 year ago)
K Martin
Carol G at Elizabeth Davenport Agents has helped me greatly during the lettings process of a flat in Kenilworth: she's efficient, knowledgeable and gets things done. Lettings deserves to be treated as professionally as Sales, so thank you to Carol and Michael for your service.... Read more
Landlord
18th Nov 2023 (1 year ago)
M Mocking
Elizabeth Davenport, and more in particular their amazing Letting Manager Carol Garritty, provided the management services for our property in Kenilworth. The service provided was great, from finding the Tenants all the way through to sending us the check out report after the Tenants had left. The Elizabeth Davenport Team are always there to take your phone call and provide advice or assistance where needed, not just to us but certainly also to our Tenants to make sure they enjoyed living in our property. I would highly recommend Elizabeth Davenport, whether you are looking to rent, buy, let out, or sell.... Read more
Landlord
16th Nov 2023 (1 year ago)
G Jones
First class service - Nick responded quickly and was flexible with coming out to view the property compared to other estate agents I had approached. The turnaround/speed and efficiency to market the property was incredible, it was on the market within days - from start to finish the team were amazing.
A big shout out to Christine who was a superstar with chasing and obtaining updates regarding the progression of the sale.
Efficient, responsive and reactive, an outstanding service.
Thank you.... Read more
Seller
8th Nov 2023 (1 year ago)
K Aulakh
Really appreciate the service . I got my house keys , Michael was very helpful and the whole process from viewing the property to getting the keys went so smooth and without any hassles . Will highly recommend them .. Thanks Michael ????... Read more
Buyer
5th Nov 2023 (1 year ago)
I Small
Michael always kept us in the loop and responded yo issues very promptly.
Great service... Read more
1st Nov 2023 (1 year ago)
J Ryan
Cannot thank the team enough at Elizabeth Davenport. It was a complicated chain and certainly had its challenges! But the professional service of all and in particular the cool head, diplomacy, problem solving, great communication and determination of Beth driving the process through, showed me the true value of having the right estate agent representing you can bring. Invaluable.... Read more
Seller
18th Oct 2023 (1 year ago)
C Ye
Michael and Beth helped us buy our first house in Kenilworth. They are very professional and respond to our queries promptly. Although they are the vendor's agent, they would also consider our interest and help us negotiate with the vendor. I would highly recomend them for their excellent services.... Read more
Buyer
6th Oct 2023 (1 year ago)
E Simpson
I chose to use Elizabeth Davenport Estate Agents to let my property as they came across very professional. Carol was very helpful she answered all of my questions. I never felt rushed she always had time. She made the process very easy for me and she took the pressure off. She kept me informed every step of the way from advertising the property to viewings to prospective tenants to moving in dates. I would not hesitate in recommending Carol and Elizabeth Davenport Estate Agents.... Read more
Landlord
4th Oct 2023 (1 year ago)
I decided to use an agent to let out my property. I wanted to use Elizabeth Davenport as they came across as very professional. I met with Carol on a number of occasions who was very helpful. She answered all of my questions I never felt that I was taking up her valuable time. Carol took the pressure off me. The communication was excellent. She kept me informed every step of the way with everything from dates of the advertisement to viewings to prospective tenants to moving in dates. I would not hesitate in recommending Carol and Elizabeth Davenport.... Read more
Landlord
4th Oct 2023 (1 year ago)
K Ellis-Greenway
Great estate agent and excellent staff.... Read more
8th Sep 2023 (1 year ago)
L ORegan
Huge thank you to Elizabeth Davenports and Michael for helping with the sale of my mums property. The whole process went very smoothly and I would highly recommend... Read more
Seller
25th Aug 2023 (1 year ago)
H K
Property sale handled expertly !... Read more
Seller
18th Aug 2023 (1 year ago)
J Gregson
Michael and Beth handled the sale of my late mother's property excellently. They secured a good number of viewings and we had a near-asking price offer within a month of the property going on the market. They were always prompt in responding to queries and guided us through the process with sensitivity. They also ensured that the buyers did not drop out of the process when there were delays in the probate process. I highly recommend them.... Read more
Seller
18th Aug 2023 (1 year ago)
W Smith
Elizabeth Davenport have been helpful and accommodating all the way through the process. We highly recommend them for their attention to detail and efficient communication.... Read more
27th Jun 2023 (1 year ago)
A Mills
Absolutely 5 star service from start to finish, Thankyou everyone... Read more
26th Jun 2023 (1 year ago)
T Lamley
Just sold my house though these people very helpful very knowledgeable and very good at there job well done to you all at the Kenilworth office... Read more
Seller
11th Jun 2023 (1 year ago)
Ben
Very professional and excellent to deal with. Michael in particular was so good.... Read more
12th May 2023 (1 year ago)
L Cadman
Elizabeth Davenport’s is the best estate agents in Warwickshire. The service I received from the whole team was exceptional especially from Chris (unbelievably efficient and on the ball), Michael (did the viewings and communicated throughout the process) and Beth (who showed me around a potential next pad)….so grateful to you all and for taking the stress out of the whole buying and selling process….thank you!... Read more
Seller
26th Apr 2023 (1 year ago)
P Timms
We were very happy with the way Beth and Michael handled our sale. Their promotional material was good and gained us plenty of viewers. They were very supportive - especially when the bottom of our chain broke twice. They were especially good at communicating with us and with all of the other parties involved. We recommend them. Pam and Tony... Read more
Seller
19th Apr 2023 (1 year ago)
I Brandon
Excellent estate agents , moved house with ease.
Highly recommended.... Read more
18th Apr 2023 (1 year ago)
A Clarke
My mother and I could not recommend Beth and her team at Elizabeth Davenport more highly for their impeccable service, let alone exchanging contacts within our desired 3 month window! From the moment we met Beth, when she came to value my mother's house in December, we appreciated that we'd found a real gem as her local knowledge and professionalism was exemplary. George's photography and marketing of the property, along with the open day (held in early January), resulted in multiple viewings and 2 offers, one of which we secured within 3 weeks!
Beth, Michael and Jack were hugely personable and went above and beyond keeping us both updated on an almost daily basis regarding the sale progress, as well as their communication with all relevant parties. They have made this a truly pleasurable and stress free experience.... Read more
Seller
12th Apr 2023 (1 year ago)
D whiston
We have received an absolutely fantastic service from Elizabeth Davenport. From the moment Beth came around to value the property, to George's photography and development of the house particulars and then Michael's tremendous management of our sale and purchase, we genuinely could not have asked for more in terms of communication, proactiveness and professionalism. They have turned what is usually a stressful experience, into a really simple and straight forward one. Thank you... Read more
Seller
28th Mar 2023 (1 year ago)
K Ahmed
The whole team were amazing from the start of our journey (with Beth) our marketing pack to when we received our funds. Special thanks to Michael for doing the viewings and Christine for all the follow ups. We would highly recommend Elizabeth Davenport to anyone selling their home.... Read more
Seller
26th Mar 2023 (1 year ago)
S Pavlopoulou
Michael and the rest of the team in Elizabeth Davenport Estate Agency in Kenilworth has been excellent in dealing with the purchase of our new house. Very professional service, quick in responding to all our questions and explaining each step of the process reassuring us that it is all progressing smoothly. Highly recommend. Thank you... Read more
Buyer
24th Mar 2023 (1 year ago)
M Mihai
I lived in a house managed by the Elizabeth Davenport agency and I felt wonderful, there you will find people who will help and understand you.... Read more
Tenant
7th Feb 2023 (2 years ago)
N Trundle
Level of service provided was excellent. Michael and Beth went above and beyond what is expected of a standard estate agent. They were instrumental in ensuring that the purchase went through; providing an extra communication channel separate to the solicitor 'headache' route, to assisting with right of way issues by visiting the next door neighbour of the property and getting them to sign a supporting document.
Both were highly responsive, and always available via phone&email.
I would not hesitate to recommend them in the future.... Read more
Buyer
7th Feb 2023 (2 years ago)
S Peace
Michael & Beth were both fantastic, listing our property, organising viewings & securing a sale in a couple of weeks. They kept us informed throughout the sale process & liaised with our buyer to achieve completion as quickly as possible. They were always helpful if we had any queries & gave help & support as needed.
A thoroughly positive experience - thank you!... Read more
Seller
3rd Feb 2023 (2 years ago)
B Sheehan
Outstanding service. After failing to sell my house with two other agents, Beth gave direct advice on marketing,leading within a week to multiple viewings and several offers. She was always available and practical and the whole.process was very smooth, right through to prompt completion. Cannot recommend highly enough.... Read more
Seller
15th Jan 2023 (2 years ago)
T Davies
Great team. Beth and Michael were diligent in obtaining a successful sale of my property.... Read more
Seller
8th Jan 2023 (2 years ago)
D Mason
Elizabeth Davenport estate agents in Kenilworth handled the sale of my property very well. The staff were very reassuring in a difficult sales market. I was kept informed all the time and Michael could not have been more helpful, even to the point of popping round to read the gas meter when I was unable to. The service I received was more than I could have expected.... Read more
Seller
7th Jan 2023 (2 years ago)
E mch
This agents in Kenilworth provides perfect professional service and advice to property buyer. Michael and his team always help buyer to understand the actual situation for property so as to make right decision.... Read more
Buyer
24th Dec 2022 (2 years ago)
K Hawcutt
At every stage Michael kept us informed of viewings and then outcomes. Always courteous and efficient.... Read more
19th Dec 2022 (2 years ago)
S McGladrigan
Beth Horner and Michael Lynas gave us an excellent service throughout our house selling process. They were professional; fair; attentive; kept us updated regularly; generous with their time; supportive when things got tough and also made us laugh - which is important during such a stressful experience in your life! Thank you.... Read more
Seller
29th Nov 2022 (2 years ago)
F Farrell
We are very pleased that we put the sale of our house in the hands of Elizabeth Davenport. From the initial valuation onwards we felt complete confidence in their judgement. We were kept fully informed at every stage of the process. Questions were promptly answered and difficulties resolved, with efficiency and courtesy.... Read more
Seller
25th Nov 2022 (2 years ago)
R Lloyd
Throughout what has been quite a lengthy process to purchase our new property, Michael has been helpful and competent. He regularly took the time to update us by phone and email concerning new developments as they arose. Many thanks.... Read more
Buyer
19th Nov 2022 (2 years ago)
A McGoldrick
Michael Lynas was very helpful with getting my house on the rental market and provided all information needed and even went one step further and helped me with my documentation... Read more
Landlord
3rd Nov 2022 (2 years ago)
J Poulton
Beth and her team at the Kenilworth branch were very helpful and friendly. They were very professional in their approach.... Read more
31st Oct 2022 (2 years ago)
K Wheat
Excellent service, advice and communication from initial interview to successful sale. The photography and presentation were superb. Friendly, well informed and efficient throughout - thanks to Beth, Michael, Jack and George for a seamless experience. Highly recommended.... Read more
Seller
29th Oct 2022 (2 years ago)
S W
Michael was really helpful and accommodating with our purchase thank you!... Read more
Buyer
17th Oct 2022 (2 years ago)
M Harold
Renting, letting and buying the team offer a wonderful service. Highly recommended.... Read more
14th Oct 2022 (2 years ago)
L Burbury
It was an absolute pleasure working with Beth and Michael. Both are incredibly knowledgeable, professional and have a great sense of humour making the entire process so easy. Nothing was ever too much trouble, they were on hand to answer any queries we had whenever we needed and we felt fully supported throughout - I cannot recommend highly enough!!... Read more
9th Aug 2022 (2 years ago)
A Pearce
Supportive, communicative and helpful. Michael and the team were always following things through, checking up and keeping me in the loop. If only my solicitor had been as effective! Michael reduced the stress to a minimum for which I am grateful. Thoroughly recommend and have used Elizabeth Davenport before for the reasons stated above.... Read more
13th Jul 2022 (2 years ago)
J Osborne
Brilliant estate agents, we felt supported and informed throughout our selling process!... Read more
5th Jul 2022 (2 years ago)
N Berkeley
Excellent service and support during the sales process... Read more
4th Jul 2022 (2 years ago)
V Bradley
Michael and Beth did a great job and made the move smooth for me. Fantastic little box of complimentary goodies on the day of the move also. ????... Read more
19th Jun 2022 (2 years ago)
J Chubb
Great website.... Read more
6th Jun 2022 (2 years ago)
R Gilham
Beth and her team were at all times courteous and professional. All viewings were carried out by Beth and her team and we were regularly kept informed of all viewings and at all times the team would accommodate our needs.
We were both listened too and in addition guided by Beth’s knowledge and expertise in order to get the outcome that we desired, which was ultimately the sale of our home.
A particular thank you to Beth (Manager), Michael for the viewings and to all the team who were involved in the sale of our property.... Read more
27th May 2022 (2 years ago)
R Walton
Fantastic service from start to finish with Elizabeth Davenport. I have sold two houses with this agents and I wouldnt go anywhere else. The marketing of the properties is first class and the client service from Beth and Michael has been great throughout! Nothing was too much hassle for the team and I was really pleased with the communication managing all the aspects of process. Highly recommended!... Read more
Seller
4th Apr 2022 (2 years ago)
S Southampton
Christine was excellent throughout our sale, and despite the house having to be listed twice, Davenports sold it both times within days. Thank you for everything.... Read more
Seller
21st Dec 2021 (3 years ago)
G kamakaris

I was skeptical as to whether to write this review or not but seeing I am not the only one with similar experience I go ahead. Another rason I write it with such detail is the fact that there are 5-7 "interesting" reviews that ALL have the same style: "fantastic service kudos to Nick and John etc." All the authors have one review in their profile. Interesting..
As a potential person to let a property, all you want is professionalism and a fair chance. Professionalism is debatable. (I don't want to judge this, as I spoke with 2 great ladies also) The fair chance is not.
The agency does ONLY block viewings which means that you view the place on the same day with another 5-10 people that might be interested. Also, if you want to see a place on Monday and another person next Monday and block viewings are next Tuesday, this means that you both get "same" chances. Depending on your surname.
My first experience:
A property is just out on the market. I call the agents to book and move in without viewing to the place that I actually loved. They said: policy is to view it first. I said, ok I can view it ASAP. We do block viewings on Thursday (it was Friday). I was ready to submit an application. Fast forward few days later, I viewed the flat. Me and another 10-15 people. The agent's attitude during the viewing was: "yeah there is big interest, you better put an application in before its gone". This creates pressure obviously. I said ok thanks. I called the agency and a lovely lady sent me the application. I spent 20-30' to fill it in and sent it. Few days later I found out that the landlord chose someone else. (I put move in date the earliest possible and my salary was way above margin to be considered). I thought, perhaps the landlord had indeed many options and went with another.
My second (AND FRANKLY LAST) experience with this agency(few Weeks later):
Property is out on rightmove on a Monday. I call right when I see it to ask for viewing. Same story. Same block viewings. I really wanted to move in. I called to ask about next steps and to ask for the application (I didn't receive it till now that I write the review 2 weeks later). I had the application form from previous viewing and I quickly filled it in and sent it to the right department. I got the response that unfortunately the landlord decided for another applicant.
I am not sure the landlord even saw the application:
We are a family of 3.
Professionals
No debd and both have decent full time jobs
We wanted to move in ASAP (this one was advertised as available to let now) We could have moved ASAP as we are home owners and flexible. I assume most applicants had a 1 month notice.
We offered to pay more on the rent to get better chance to be chosen on the comment section
Given all the above and the fact that the only other one information the landlord would see, is our names and nationalities, there is no other criteria to choose us from.
The property market should be first come first serve. In both cases I came first to end up last.
I cannot prove that they "short list" the applications that they send to the landlords.
I will only say to potential customers, If you are not from this country, please make sure you don't keep your hopes too high.
PS: I see the management responds to the really bad reviews with "interest" to follow up. I had that interest but when I tried to understand the rejection, the team was not that "warm" in explaining so if not interested then, not sure why interested now? So please save yourselves the 10 seconds to type that you want to discuss this further.
PS2: in case the management team "can't find me as a customer" or "cant recall the incidents" I viewed the first property on the 22nd July 2021 and the second on the 19th August 2021.... Read more
Tenant
2nd Sep 2021 (3 years ago)
K Summerfield
Very lovely staff, very professional and excellence throughout. Highly recommended... Read more
24th Aug 2021 (3 years ago)
L Anjana
Staff (Charlotte and Carol) at Elizabeth Davenport was very efficient and made our moving in hassle free. Highly recommended.... Read more
Tenant
3rd Aug 2021 (3 years ago)
C Edmonds
Nick and the team sold our house whilst being friendly and professional. They valved our property correctly and managed to achieve the asking price after some great advice and negotiation on our behalf. They were available and transparent at all times with the complete process.
Many thanks again & enjoy the wine.... Read more
Seller
15th Mar 2021 (3 years ago)
H Boscott
We had 3 estate agents to choose from when selling our mothers home. Nick from Elizabeth Davenport came across as the most professional. We were kept informed by Jo every step of the way and nothing was too much trouble. Always there to speak to us, and reassure. We would highly recommend this company. Thankyou for making a very traumatic time so easy.... Read more
Seller
14th Mar 2021 (3 years ago)
Bhavin
What can I say. This is a company where true customer service is reflected. Carol is outstanding. Honest advice, very friendly helpful and supportive. Thank you for everything.... Read more
5th Mar 2021 (3 years ago)
A Chan
From initial hotline enquiry to completion of conveyancing, I honestly could not have asked for better services. Communication was spot-on, everything went smoothly. I would definitely recommend to other home buyers. Thank you again!... Read more
Buyer
8th Jan 2021 (4 years ago)
J Smith
We have bought and sold a number of times now and I couldn't recommend Elizabeth Davenport enough. Without doubt the best estate agents we have ever used. We sold our property and bought our new home through them too.
The response times were extremely fast and having Chris dealing with my property made the stressful process of house buying so much easier - she really is a credit to the company.
Thanks to Chris and the whole team at the Kenilworth Office.... Read more
Seller
1st Jan 2021 (4 years ago)
M James
Highly recommended. I've used Elizabeth Davenport twice now, once to sell my own home and the second time was to secure the sale on an investment property.
Both times the service has been exceptional, from initial consultation, the marketing details, feedback from viewings and communication throughout up to completion of sale. Nick is always east to contact and offers very professional and sound advice. Thanks again.
Mike... Read more
Seller
29th Dec 2020 (4 years ago)
T Whitechurch
I made an offer on their offered property it was accepted, then to be told I had been out bid was disappointing, 4 weeks later. I offered to make another bid after already paying the majority of solicitor fees but was told it’s to late.
So this company is continuing to sell properties just so they make more commission it seems. If you are a buyer I would disregard buying from these. I spoke to George & another lady who were very unprofessional or helpful in my opinion.
After reading the reviews on google & other forums I was worried, it seems I should of gone with my gut and pulled out early & saved myself £750.00 in fees.... Read more
Buyer
29th Dec 2020 (4 years ago)
K Burch
I would totally recommend Elizabeth Davenport estate agents. They were polite efficient and helpful, helping me and my elderly parents sell their house for over the asking price in less than 2 weeks. A special mention goes to George and Chris who went out of their way to help make this a very smooth process. Thank you... Read more
Seller
17th Dec 2020 (4 years ago)
A Dalton
They do what they say they will do.... Read more
5th Sep 2020 (4 years ago)
S Amphlett
ED were the perfect choice! We recently sold our house with ED. We lived in a small village and thought we’d be too far from their offices for them to act for us but they couldn’t have been more helpful. They took the time to take very professional photos, which looked great in a brochure and online. They arranged plenty of viewings for us and sold our property within a couple of weeks, which was especially helpful as we were expecting our first baby, so we had a deadline! ED took the stress out of selling as we had great communication all the way through the process with Jo always happy to answer any queries and liaise with our buyer for us. We will definitely use ED again for any future sales.... Read more
Seller
16th Jan 2019 (6 years ago)
D Turner-Burr
Had my work experience here and everyone was both welcoming and eager to help teach me how estate agents work.... Read more
21st Jun 2018 (6 years ago)
T dhesi
Very unprofessional, if your looking to sell your house then do not use this estate agent. I viewed a house with them and offered the asking price and made it clear that I would pay more than any offer received, I called in three times to speak to the negotiator and was told that 'Jo' was busy and would call back, I got a call three days later to say that the house has been sold and basically to deal with it. I’ve been buying and selling properties for 20yrs and have never come across such poor service. the agent should aim to get the best price for their client not the quickest sale. No frill agent with no focus on customer service.... AVOID OR LOOSE MONEY... Read more
Seller
4th Jan 2018 (7 years ago)
D Thomas
I sold my house though Elizabeth Davenport and the whole team was fantastic. I would definately use their services again and recommend.... Read more
Seller
20th Nov 2017 (7 years ago)
T Murrell
Really helpful, modern estate agents... Read more
8th Sep 2017 (7 years ago)