A Dias
Simon Clarke provided me with wonderful service. The staff, and in particular Marco, were very supportive and attentive. Communication and customer service were excellent.... Read more
23rd Nov 2022 (2 years ago)
H Thompson
If I could give 0 stars I would as they actually don't even deserve 1 star. Rented through them for longer than I would have liked and it was a terrible and very stressful experience. They favour the landlord, not the tenant. Steer clear of Simon Clarke at all costs.
Unfortunately even their most senior staff act as though they are inexperienced juniors. The buck is always passed with nobody ever taking any responsibility for the serious flaws in the service. DO NOT rent via Simon Clarke. Go elsewhere!... Read more
16th Jun 2022 (2 years ago)
After months they finally replaced my malfunctioning washing machine and fridge but left the old ones in my living room, expecting me to pay to get them taken away by the council. It's now been two weeks and they stink. Simon Clarke just don't care about the tenant. DO NOT rent through them.... Read more
Tenant
22nd Apr 2022 (2 years ago)
E Goren
Simon Clarke really helped us when we needed it the most. As newly comers to the UK we didn't know what to expect (and had already had some not-so-bright experience with other agencies) but Marco was so helpful and respondent we highly recommend his services. Also, kudos to James from SC's property management department who reacts speedily to any requests. Keep up the good work!... Read more
Tenant
3rd Apr 2022 (2 years ago)
A Kara
The lettings department were so helpful and found me the perfect property at a great value. The management team of the property are so efficient and and always resolve any issue I have. Would definitely recommend this agent.... Read more
Tenant
12th Jan 2022 (3 years ago)
A Adamek
Very happy with my move in experience. Marco made the process very smooth and was always on top of all my questions. We have also received a little welcome gift box at the first day of our tenancy which I found very charming. Would definitely recommend :)... Read more
Tenant
11th Jan 2022 (3 years ago)
K Kellaway
Simon Clarke is a first-rate letting agency - they are particularly expert at vetting tenants to make sure that they are a suitable match for a property. I have found them to be excellent, informative and friendly communicators who have made the whole process of renting out my property smooth, highly efficient and stress-free.... Read more
Landlord
5th Jan 2022 (3 years ago)
N Elstad
Very organised, professional and helpful. Marco made the process very smooth and was always there to answer questions, give guidance an reassurance. Would definitely recommend :)... Read more
18th Dec 2021 (3 years ago)
J Lau
I have met Marco in Simon Clarke and he has been the best property agent that i have ever met! He is polite, professional, nice and considerate and always guiding me who has just settled in London, I wish you all the best for your future endeavours!... Read more
30th Nov 2021 (3 years ago)
B Adar
RESPONSE to their reply:
I was your client in Grassington Close, N11 between 2014 and 2020... So STOP labelling all negative reviews as fake reviews and take the responsibility for your wrongdoings.
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Appalling service... AVOID using this unprofessional, money-grabber, liar estate agency.
We rented one of their property for six years and paid our rent promptly. When we asked to leave, they tried every way to con us by not paying back our deposit. On top of that they asked hundreds of pounds for false damage accusations.
Luckily, we provided all evidences to Tenancy Deposit Scheme and they had to pay our deposit back. But, unfortunately we wasted many hours for communications and gathering evidences... AGAIN AVOID being victim of these scammers...... Read more
Tenant
2nd Sep 2021 (3 years ago)
M Zachary
Very Professional... Read more
23rd Jul 2021 (3 years ago)
K chandaria
Good experience with Simon Clarke who found suitable tenants and managed our property well. Tony, Purdie and James were a pleasure to deal with and responsive at all times.... Read more
Landlord
14th Jun 2021 (3 years ago)
A Levi
Highly recommended and extremely professional service. Simon Clarke have managed my flat for over a decade and I plan for a decade more!... Read more
Landlord
25th May 2021 (3 years ago)
C C
Throughout my dealings with Simon Clarke as a Landlord, they have been professional, courteous and very helpful. This has made for a solid and trustworthy business relationship.... Read more
Landlord
25th May 2021 (3 years ago)
S patel
Have been dealing with Simon Clarke for over two years and have spoken to many members of staff at the company and find then all very professional
and courteous at all times. A special thanks to James who takes care off our property should anything need doing and always helpful and quick to respond.... Read more
Landlord
25th May 2021 (3 years ago)
N Dbk
Kind and helpful stuffs, they are doing hard to make their customers happy .
They’re are caring about both landlords and tenants . If you have any issue they’re doing their best to resolve it as soon as possible.
Thank you for the good services you provide to your customers. Highly recommended... Read more
25th May 2021 (3 years ago)
J Douglas
I can highly recommended Simon Clarke. The agency is professional, courteous and efficient. The team always responds to our emails quickly and will find a solution, James in particular is very friendly and helpful.... Read more
25th May 2021 (3 years ago)
Very landlord centred, seemed to look for more and more ways to glean money from us and attempted to keep a large part of our deposit. Had to threaten to use deposit protection scheme. Overall an stressful and unpleasant experience. Management side of business was an afterthought.... Read more
Tenant
23rd Jan 2021 (4 years ago)
I would just like to say a huge thank you to Simon Clarke, we have rented from them for the last 4.5 years and they have been absolutely fantastic! Polite and efficient in any maintenance that needed doing.
I couldn't recommend more.... Read more
Tenant
17th Dec 2020 (4 years ago)
S Hine
On the day to day, I had no issue with Simon Clarke or any of their staff members. Once it came to the mid term review, I was however requested by the landlord to pay for replacements to the en suite bathroom ceiling for damages that were included in the start of term inspection. This would not be the only time I would be asked to pay for charges which are clearly stated on the independent report as strictly NOT my responsibility.
When it came to the end of my term, there were a few damages to the property which I was happy to pay for, but again, I was requested to fork out cash to pay for scuff marks which are listed as FWT (Fair Wear and Tear on the inspection report). Once I pointed out to James that this was the case, he again retracted the landlord's request.
However, after myself and the landlord had agreed to the charges I would pay, the DAY BEFORE the deposit return deadline (day 9) I was told there were now additional charges the landlord wanted to bring forward. Damages to the bathroom door which were listed as FWT on the checkout report. However, at this point, James was not willing to accept this and pushed for me to agree to the charges - giving no sympathy to my financial circumstance, nor the fact that THEIR independent report disagreed with him.
It's worth noting at this point, that there had been damages to the ventilator fan within the en suite which these damages were being blamed on. However, this issue was never fixed even though the estate agents were aware of this issue for 5.5 months.
So, despite being knowledgeable of issues with the ventilator fan, the damage being listed as FWT on the independent report, and the landlord ALREADY AGREEING to a previous amount, I was told I now owed more.
I urge anyone who runs into this issue to file a formal complaint with TDS - when I did these charges were MAGICALLY dropped. I assume James and the landlord realised they didn't have a leg to stand on if it came to an official investigation.
If you like a fair deposit process, go somewhere else, James and Simon Clarke are not the ones for you.... Read more
Tenant
28th Nov 2020 (4 years ago)
C balici
Looking for a property and renting a flat with Simon Clarke Letting Agents in Whetstone was a pleasure! Special thank you belongs to Marco who was extremely helpful and always ready to answer any question and give us his best advice. Marco has been brilliant to deal with in regards to service, keeping us up to date and providing a first class service. The process was very quick and straight forward. Excellent experience, highly recommended!... Read more
Tenant
15th Oct 2020 (4 years ago)
G Kara
House hunting can be very difficult, so when you have efficient agents such as Simon Clarke it makes the process enjoyable and easy. Marco has great communication, really efficient & organised. Special thanks to the management team James who dealt with our requests & the lovely Charlie who went above and beyond during my inventory.... Read more
23rd Jul 2020 (4 years ago)
L Shakallis
Great Estate Agents, always helpful and professional ????... Read more
3rd Feb 2020 (4 years ago)
A Safi
Marco from the Whetstone branch was great to work with when moving in with my partner in North London. Our flat is great and the paperwork easy, even when acting in partnership with another agency. Will be our first port of call if / when it's time to move on from our current home!... Read more
Tenant
22nd Aug 2019 (5 years ago)
E Patakfalvi
Highly recommended. The agency is very helpful, professional and efficient. Our move went fast and smooth, couldn’t wish for better!
Marco is one of the best agents I’ve ever met.... Read more
9th Aug 2019 (5 years ago)
S Koutra
I recently completed on a rental with Simon Clarke. I found the whole process of booking the viewing, negotiation, rental checks and moving in extremely smooth. A notable mention to my contact Marco Caimi who excelled in his role in getting the rental signed. Marco was a pleasure to work with and his expertise in this area made the experience of moving quite relaxing. Marco and the team at Simon Clarke well deserve the five star rating... Read more
Tenant
11th Jul 2019 (5 years ago)
P Bell
Marco was fantastic. End to end the service we received was some of the best we have experienced from a lettings agency... Read more
19th Jun 2019 (5 years ago)
R romero
I'm renting through Simon Clarke for the last 3 years and I just renewed my tenancy agreement. Very satisfied client..... Read more
Tenant
10th Jun 2019 (5 years ago)
A Heinke
I let my house through Simon Clarke...they are fast and professional; need Agents in Fichley and Whetstone? They are the guys!... Read more
Landlord
10th Jun 2019 (5 years ago)
B Babineaux
You can't find best agent in North London. Highly recommend!... Read more
10th Jun 2019 (5 years ago)
A Cahill
Best Agents in Fichley and Whetstone areas. I've let my 3 bed house through Simon Clarke and I highly reccomended their services.... Read more
Landlord
10th Jun 2019 (5 years ago)
L Cammarano
Best agents in North London. Their valuation was accurate and the flat has let much quicker then expected!!... Read more
Landlord
10th Jun 2019 (5 years ago)
B Kuka
Having had let our property for years with a large agency, we were looking for a change and more personal approach. Following a recommendation by a friend, we decided to switch to Simon Clarke, a smaller local agent, - and we don’t regret the move. The team is always approachable, helpful and professional. I would certainly recommend them.... Read more
Landlord
10th Jun 2019 (5 years ago)
E CONSULTING
Simon Clarke let my 1 bed in Barnet in 1 week. Efficient and reliable local agent, highly reccomended.... Read more
Landlord
10th Jun 2019 (5 years ago)
C Distrutti
Efficient, always polite and available, best service received by an agent. Strongly recommended.... Read more
10th Jun 2019 (5 years ago)
L Smith
Professional Agents, great service. Marco in particular has been great in assisting me with the property search.... Read more
10th Jun 2019 (5 years ago)
C Savva
Rubbish agents! Rubbish landlord! The agent only care for the landlord and will do the minimum as possible. AVOID RENTING N20 the landlord is money mad!!!... Read more
Tenant
2nd Feb 2019 (5 years ago)
F R
Unprofessional estate agents management and in cahoots with the landlord, be very careful with these guys. The landlord only want your money and will never fix things and ignore mould and damp and agents ignore it so your only left with legal proceedings. When you make too much noise they will put rent up or issue with notice to quit. Be aware renting in Whetstone, it’s a trap!... Read more
Tenant
31st Jan 2019 (5 years ago)
Y Kokoropoulos
Awful estate agents. Did not carry out repairs despite multiple requests.
Also attempted to keep our deposits, despite the property being left in a better condition than we received it in.... Read more
Tenant
20th Dec 2017 (7 years ago)
B Kuka
Have been renting from Simon Clarke for more than three years now. The property is also managed, always efficiently, excellent service and super quick response at all times. Special thank you to agent Marco who has helped to renew our contract last time - Simon Clarke provides consistent professionalism, individual approach and no hidden fees. So happy to have found a trustworthy agency and would highly recommend to anyone looking for a place to call home!... Read more
Tenant
5th Apr 2017 (7 years ago)
critic
Very helpful, always polite. now with Simon Clarke and they continue to please.... Read more
27th Jan 2017 (7 years ago)
J McGloin
Simon Clarke have managed my family's rental portfolio for over a decade, and we are extremely happy with the service they provide.
They have always found professional tenants very quickly, who have had to pass an in depth referencing process before they were considered.
Each property is regularly inspected, to which we receive reports, along with any findings or remedial work we could make to improve rental income.
Any faults or problems during the tenancy are always dealt with quickly and efficiently, and as a result many of our tenants have now been longstanding occupiers.... Read more
Landlord
25th Feb 2014 (10 years ago)
E Pozsgai
They promise to call me about property that we were about to rent, no body get back., probably because hard working class man is not good enough to deal with. ..... Read more
Tenant
24th Feb 2014 (10 years ago)
J Edmonds
Have just moved into my new pad, no hassle, kept in the loop at all times and stress free. Simon Clarke were great and really helped things go smoothly. Cheers... Read more
7th Oct 2013 (11 years ago)
J kearns
If you want a great agent, meet Neil., honest, kind, persistent to do a good job, he went out of his way to find us the perfect property, thanks again... Read more
Buyer
7th Oct 2013 (11 years ago)
L Clarke
I was really pleased with the service we received from Simon Clarke. Neil was helpful & professional and made our move as smooth as possible. I would be happy to recommend them.... Read more
5th Oct 2013 (11 years ago)
A Williams
I found Simon Clarke to be highly professional. It made a change to find an agent that was trustworthy and good at communicating I would recommend them to any of my friends.... Read more
5th Oct 2013 (11 years ago)