R Solway
Could not recommend the team at Stags enough. The ladies have all been so helpful and accommodating as my rental was not straight forwards. Nothing was ever too much to ask! Super grateful! ??... Read more
Landlord
8th Oct 2024 (16 weeks ago)
C Down
Nick Smith provided our market appraisal and it was clear, concise and fair. He guided us to an asking price that he believed would attract viewings and that proved to be the case. The support team worked with us to produce photos and a property description that we were happy with and the photographer came back to take a second lot of exterior photos when the weather improved which really helped. Frances Elgar worked as our negotiator. We had an offer for the full asking price shortly after listing but our buyers lost their buyer after two months. Frances worked tirelessly to put the chain back together and engaged with solicitors and the agents in the chain to ensure we finally exchanged. She was always professional, objective and attentive and we were really impressed by how conscientious she was. She listened to our perspective but was not afraid to explain her position and provided extremely helpful advice throughout. We were really impressed by the whole process and highly recommend Nick, Frances and the team at Exeter Stags.... Read more
Seller
23rd Sep 2024 (18 weeks ago)
M Doran
We have worked with the Tess and the Lettings team at Stags for many years and have always found them to be professional, courteous and a pleasure to deal with. Would highly recommend.
Marie Doran
Devon Inventories... Read more
Landlord
19th Sep 2024 (18 weeks ago)
M Alexa
I have rented under Stags Exeter for over 6 years and Jackie and the team proved to be exceptional communicators, consistent, supportive and giving good advice each time. I would use Stags again without hesitation and I recommend them whole heartedly.... Read more
Tenant
13th Sep 2024 (19 weeks ago)
S Allman
Huge thank you to Callum at Stags (Exeter) who looked after my recent house purchase. It was great to have such a high level of support throughout the entire process and the level of communication and guidance was exceptional. In particular (as someone who was relocating from another area following a bereavement and purchasing a listed property), it was great to work with the same person throughout the process who was mindful of the sensitivity of the move, had such good local knowledge, and could offer expert insight into the additional complexities of buying historic buildings and associated land. Thank you so much for all your help, it is greatly appreciated.... Read more
Buyer
5th Sep 2024 (20 weeks ago)
T Jenkins
Tess and the team have been absolutely fantastic helping us let out our property.
We had a very poor experience previously but Stags have been exactly what we needed and extremely efficient.
We would absolutely recommend!... Read more
Landlord
23rd Aug 2024 (22 weeks ago)
C Appliances
The lettings team are an absolute pleasure to work with.
Highly recommended.... Read more
20th Aug 2024 (23 weeks ago)
P milford
We have worked along side the lettings team in stags for many years now and always found them helpfull, profressional and always friendly. We look forward to many more years working together... Read more
20th Aug 2024 (23 weeks ago)
M Badham
Thank you to all the lettings team. I've used stags for many years, the communication is great and the service extremely organised, friendly and professional. We've had some great tenants that are well matched to our property. I will definitely be using them again. Highly recommended.... Read more
Landlord
19th Aug 2024 (23 weeks ago)
? ?????????
Communication with agents of Stags agency brought only pleasure. I felt supported at every stage of signing the lease and during my stay in the house. I highly recommend the Stags! Thank you for your honesty and support!... Read more
Tenant
13th Aug 2024 (24 weeks ago)
P Whitley
Many thanks to Tess and the team who very efficiently let our property on our behalf. Tess listened very carefully to our instructions/needs and managed to find the perfect tenants. Throughout the whole process Tess has been amazing to work with. The whole team have also been on hand to help with any questions we had promptly and efficiently. Accordingly this has made the whole process much less stressful. Would highly recommend Staggs
Thank you Tess Paul and Paula... Read more
Landlord
30th Jul 2024 (5 mo. ago)
A Birmingham
We were very impressed with the service and advice received from the Lettings team. From our first contact with Tess and the team, we had every confidence with the support provided. Tess in particular was extremely helpful, her knowledge of the market and professionalism stood out and nothing was too much trouble. Thank you to all of the team.... Read more
Landlord
4th Jul 2024 (6 mo. ago)
C Maskrey
Excellent, professional and friendly service - Tess was very helpful and responsive to my calls, messages and emails. Would not hesitate to use Stag's again... Read more
A Slingo
Stags made the entire process of selling our house as stress free as possible. Their knowledge of the market and communication throughout the process was fantastic. Callum in particular was a pleasure to work with and kept us updated throughout it all. Highly recommend.... Read more
Seller
27th Jun 2024 (6 mo. ago)
A Butterfield-Maciazek
Recently moved into a period property and Stags have been amazing from start to finish.Had a few snags in the beginning with the vetting but that was with another company.Was in danger of losing the property,really by personal choice but Stags took control, were really professional and helped us through to the end at a really stressful and upsetting time.Couldnt be more happier and thanks to the rental team we are now living in a beautiful home.Always be grateful and appreciative to a wonderful team????... Read more
Tenant
18th Jun 2024 (7 mo. ago)
E Sanderson
We recently moved into a property through Stags and were really impressed with the whole team. Sienna, Jackie and Tess were really friendly and professional and the process was made so quick and easy. Thanks to the team for such a smooth move.... Read more
Tenant
4th Jun 2024 (7 mo. ago)
S Roberts
I have recently purchased a holiday complex through Stags and the time and attention dedicated to the process by Ed and his team was exceptional. The process was fraught with challenges, however Ed refused to give up and went over and above to ensure no stone was left unturned and the sale got over the line. Highly professional. Proactive. Knowledgeable. I would highly, highly, highly recommend Stags for both buying and selling. I would like to add my personal thanks to Ed for managing the process so professionally as I truly believe no other Agent would have been capable of getting this sale over the line, his knowledge and experience are first class.... Read more
Buyer
28th May 2024 (7 mo. ago)
C Arturi
I cannot praise the Holiday Complex department highly enough. I have just successfully brought a property through them and would recommend Ed and the team to everyone. They are professional, efficient and you are made to feel valued as a client. Ed’s communication and knowledge was second to none and helped to make the sale go very smoothly. A big thank you!!... Read more
Buyer
20th May 2024 (8 mo. ago)
A Webber
I recently moved into a property managed by Stags, and the experience was nothing short of first class from start to finish. Tess, the agent who showed me the property, was incredibly knowledgeable, friendly, and engaging, making the viewing experience a pleasure. Jackie handled the administrative process of signing the contract with outstanding professionalism. Her communication was clear, prompt, and extremely helpful, exactly what one needs when moving house. I highly recommend Stags for anyone looking for a seamless and supportive real estate experience!... Read more
Tenant
7th May 2024 (8 mo. ago)
B B
Dealt with Stags in Exeter and they have been first rate professionals from day one! Really on the ball and been an absolute pleasure to deal with!... Read more
23rd Apr 2024 (9 mo. ago)
J Peacock
I dealt with Stags Exeter Office letting team on a number of apartments. Advice on rents and marketing proved to be correct every time and in documenting deals agreed they were efficient and thorough. Tess, Jackie and the team were a pleasure to deal with and, when asked, even willing to provide generally tenancy advice on matters outside their role. Would I use them again? Without hesitation.... Read more
Landlord
3rd Apr 2024 (9 mo. ago)
R Opoola
We went for a viewing with stags and we fell in love with the place.A special thanks to Jackie who has been very helpful from the day we went viewing till the day we moved in.All the staffs at stag are super friendly and helpful am soo happy we went with them.you guys made everyone easy especially with the fact that am terrified of moving.Thank you soo much once again... Read more
Tenant
1st Apr 2024 (9 mo. ago)
C lee
Although I have not found a suitable rental house in stags yet, I am very grateful to Sienna and Jackie for their friendly help. I will highly recommend stags as a real estate property.... Read more
27th Mar 2024 (9 mo. ago)
S BATER
Many thanks to Robin Fern at the Farm Agency for his patient negotiations, ensuring that we got a good price for our small parcel of land.... Read more
Seller
27th Mar 2024 (9 mo. ago)
M Bonito
Throughout the years, our interactions with Stags Exeter have consistently been handled with professionalism; but in a friendly manner. We extend our thanks to Jess, Jackie and the team, for their great service on our latest rental.... Read more
Landlord
23rd Mar 2024 (10 mo. ago)
Helen
Huge thanks to Tess & Jackie in Stag’s Lettings Exeter for finding me tenants for my property in Thorverton. Great communication, efficiency and friendliness. Would definitely recommend them.... Read more
Landlord
22nd Mar 2024 (10 mo. ago)
M Devon
I'm not saying Edd is Superman and i'm not saying Edd isn't Superman. What I am saying is I have never seen Edd and Superman in the same room at the same time!
Edd and the two Carolines did an awesome job on a difficult chain. The team were very quick to find us a buyer (at full asking price) and have kept us up to date and informed throughout the whole process. There have been issues along the way but they have been sorted quickly and efficiently. We would happily recommend Stags Holiday Cottage team.
Thank you very much... Read more
Seller
6th Feb 2024 (11 mo. ago)
T Meadows
Amazing service. From first time discussing the possibility of selling our home to the sale completion. I found Stags to be open, clear communication and kept us well informed throughout the process. Highly recommend.... Read more
Seller
17th Jan 2024 (1 year ago)
M Brewer
Stags were exceptional from the start to the end of the experience of selling our house. We would like to mention Emily and Jacob who were always on the end of the phone when we needed them and provided excellent advice and guidance throughout the process. Nothing was ever too much trouble and their patience limitless. We would recommend Stags of Exeter to anybody and would most certainly use them again if and when we make another transaction.... Read more
Seller
5th Jan 2024 (1 year ago)
D Jones
Massive THANK YOU to super friendly Tess, Kenzie and Jackie and the team at STAGS for all their support, kindness and encouragement. I can’t recommend them highly enough, such a wonderful team. Thank you for making the process of securing our beautiful rental less stressful, always giving us hope we would secure it. Thanks to them, we are now moving to a wonderful new home in Devon. You are the best! X... Read more
Tenant
21st Nov 2023 (1 year ago)
S Hearsey
I can not speak more highly for Stags. They are always very professional, cheerful and happy to help. They are honest, supportive to all parties, and proactive in their approach. They are very clear / transparent in any financial issues, which is very reassuring. Thank you... Read more
17th Nov 2023 (1 year ago)
N Lee
How pleased we are to have Tess and her team on board. Her professionalism and dedication to her task was second to none, dealing with any obstacle with her quiet, "nothing is any trouble" attitude. Wanting to continue our friendly relationship with our long term tenants, Tess grasped the situation quickly, kept everyone informed and onside. Thank you.... Read more
Landlord
30th Oct 2023 (1 year ago)
K McCammon
A big thank you to Tess and the team! Their professional, attentive and friendly service gave us the confidence that our property was being well managed and looked after. As first time private landlords, the team guided us step by step through the process and made the whole experience less daunting! Highly recommended!
Once again, thank you Team Stags.... Read more
Landlord
20th Oct 2023 (1 year ago)
B Adams
Having recently moved from Canada, where the letting process is very different, Jackie and the Stags rental team were very friendly and accommodating throughout! Many thanks again!... Read more
Tenant
14th Oct 2023 (1 year ago)
D Whyte
Professional, friendly and excellent at what they do. Shout out to Francis, could not have done it without you!... Read more
12th Oct 2023 (1 year ago)
M Reed
Lovely friendly helpful staff... Read more
6th Oct 2023 (1 year ago)
B davies
Staggs took over the rental of my property after many years with another agent. The team worked quickly, the paperwork and communication was clear and the whole process was very smooth. High recommended.... Read more
Landlord
5th Oct 2023 (1 year ago)
S Farenik
We had a lovely experience with Stags. Responsive, personable, and professional. The properties listed were as described/pictured, and reasonably priced. There were no surprises throughout the process, and we plan to use them for all our future lettings needs!... Read more
Tenant
3rd Oct 2023 (1 year ago)
S Smith
I can’t rate Stags highly enough. The Exeter team recently sold my late grandmother’s bungalow and they handled it efficiently, professionally and with compassion. Emily was so helpful in valuing and arranging to market the property. Jacob was superb at keeping me in the loop wit regular updates and sensible advice on next steps. Whenever I called I always received a polite and warm response. If you have a property to sell or one to let I can’t speak highly enough.... Read more
Seller
29th Sep 2023 (1 year ago)
H kaur
I have a great experience with stags as they were very professional and helpful.... Read more
28th Sep 2023 (1 year ago)
J Unwin
Tess and her team in the Rental Department at Stags have been nothing short of perfection. They gave me excellent advice throughout the process of finding a tenant. They were friendly and communicative at all times. Nothing was too much. They found me tenants who are ideal for the property. Thank you all!... Read more
Landlord
28th Sep 2023 (1 year ago)
K Appleyard
We would like to show our appreciation to Tess, Jackie and the letting team for the professionalism shown to us and our new tenant, prior to and during establishing a Tenancy Contract for our property. It was clear that Stags take pride in doing the job well at each stage stage of the proceedings. We have every confidence in recommending Stags Lettings Exeter and certainly using the service again ourselves in the future.... Read more
Landlord
27th Sep 2023 (1 year ago)
H Cox
Exceptional service throughout the rental process, explained fully the whole timeline from a first viewing all the way up to receiving the keys.
Won't rush you to make a decision and will always give plenty of time and warning for any paperwork that's due.... Read more
Tenant
11th Aug 2023 (1 year ago)
I Clifton
Great team in Exeter Lettings. Tess and Jacqui were really responsive and efficient. Thank you.... Read more
Landlord
7th Aug 2023 (1 year ago)
M Appleton
My family were most impressed with the service provided by Jacob and Emily who helped make the selling of the family home as stress free and easy as possible. We particularly appreciated their regular and timely updates, and no nonsense approach.... Read more
Seller
24th Jul 2023 (1 year ago)
C Yelland
A very professional, personable and efficient service from Stags selling our house. They kept us fully informed of progress and answered any queries we had very quickly.... Read more
Seller
17th Jul 2023 (1 year ago)
P Fillery
Just sold our cottage through the Exeter team. Many thanks to Nick for excellent advice and to all the team for their good communication, efficient, enthusiastic service and helpful attitude throughout.... Read more
Seller
21st Jun 2023 (1 year ago)
J Devon
Thank you very much to Stags at Exeter for getting us through to a successful outcome despite many hurdles along the way during a period when the market was in turmoil.. In particular our thanks go to Nick and Nina for putting up with our frustration during our fourth attempt to sell our house and for their patience in resolving issues beyond their immediate control.
Well done Stags!
Jo and John... Read more
Seller
14th Jun 2023 (1 year ago)
J H
Very personable and felt reassured throughout our purchase. Thank you to Jacob in particular - we would recommend to anyone.... Read more
Buyer
11th Jun 2023 (1 year ago)
R Benson
Jacob Lee & Emily Gibbons made whole process of buying our property an efficient and truly stress free experience - which is no mean feat.
Finding the right property; handling our offer ; at our request providing names of other professional services ( RICS surveyor , Law firm ) and being kept informed promptly were exemplary.
In summary, we received an excellent professional service.... Read more
Buyer
5th Jun 2023 (1 year ago)
A Starkey
I have really appreciated how straightforward and clear Stags have been throughout the process of selling my property. After a much less trustworthy experience elsewhere in the past, I am very grateful!... Read more
Seller
29th May 2023 (1 year ago)
E Hunter
I was nervous about renting out my property as I had never done it before, but from start to finish Tess and Jackie at Stags Exeter were very professional, knowledgeable and friendly. Any queries I had were answered promptly and they made the whole process run very smoothly - thank you!!... Read more
Landlord
2nd May 2023 (1 year ago)
R Bradford
Stags of Exeter are professional land and country house valuers / estate agents. I recommend George who is very professional and good his job.... Read more
30th Apr 2023 (1 year ago)
S Chau
Terrible at following up. Viewed a property on a Saturday and did not hear back from them on Monday. I had to phoned them to book a second viewing which was not a big deal.
After the second viewing I said I would put an offer in the next day but again never got a call from them. I phoned again to make an offer. Again no big deal.
However, I never heard anything from them ever since! Not even an update on whether my offer has been rejected! I found out the property was sold on Rightmove 2 days after I placed my offer. I do not usually leave any reviews but I found this unacceptable. I felt disrespected. I did not even put in a low ball offer. My offer matched the asking! No reason to treat your potential buyer like this. Will never have anything to do with Stags in the future.
Edit: Hi Nick, what you have said is completely untrue. My phone does have a voice mail. Other estate agents have been able to leave a message for me. I had no miss calls from Stags. Before leaving this review I had already checked all my mail boxes including spam and voice mails. I had nothing at all.... Read more
Buyer
24th Apr 2023 (1 year ago)
R Backshell
Very helpful! Will answer any questions you have... Read more
13th Mar 2023 (1 year ago)
L Leino
I highly recommend Stags Estate Agents Exeter. They let out our house very quickly. A truly professional and efficient team. A big thank you to Tess and Jackie!... Read more
Landlord
15th Feb 2023 (1 year ago)
M Brooks
The photos that Stags uses when listing houses are very misleading, in my experience. Houses with damage (huge wall cracks, stained and threadbare carpet, etc.) are not visible in the photos but eminently apparent in person. They also tend to price their properties on the very high end of the spectrum. In a hot market, this works, but in a cool market it means they're pricing too high and properties don't actually sell. Staff at Stags are really good, friendly and knowledgeable, so that's one plus. I'm not sure I would list a property with them though, as the risk of turning off buyers with the misleading photos and very high prices would dissuade me.... Read more
12th Nov 2022 (2 years ago)
M Beale
Stags have been absolutely brilliant, marketed our property and it was let within 2 viewings.
From marketing the property to the tenants moving in everything was carried out very professionally without any hassle - what more could you ask for!
Delighted with the level of detail and personal service, highly recommend. Thank you... Read more
Landlord
24th Oct 2022 (2 years ago)
S Healer
We cannot praise Nick Smith and the team highly enough for all of their professional help throughout the sale of our property, it was not without it's difficulties but we were guided every step of the way by Nick. We are so pleased that we choose Stags to be our Agent. Thank you Nick, Jacob, Natalie, Roger and all of the team for your caring support and advice.... Read more
Seller
16th Oct 2022 (2 years ago)
Dan
Stags Exeter (Lettings) have been managing my property now for 7 years & I am still impressed with the team, their knowledge & professionalism in addition to the caring approach they take.
I purchased the property through Stags Exeter (Sales) & they too were excellent however the lettings team has on many occasions gone above & beyond. There have been new additions over the years yet the level of service & communication continues to be fantastic. I always know who to speak to; wether it be the jubilant Jackie, positive Polly or tremendous Tess & enjoy the ensuing witty repartee & the expert advice offered. I do hope to continue working with them for many years to come.
In terms of visiting the office; parking on Southernhay is possible but not guaranteed, Princesshay isn’t a long walk. Steps up into the office.... Read more
Landlord
6th Oct 2022 (2 years ago)
L Dykes
Wonderful customer service but sometimes undervalue property... Read more
25th Sep 2022 (2 years ago)
C Loman
Excellent service from the RENTALS team. Have been very helpful and professional over the years. Thank you all ????????... Read more
Tenant
8th Sep 2022 (2 years ago)
L Jawad
We have rented through stags and Jackie and team really were so supportive in navigating what can be a stressful process. They were informative, quick to respond and efficient in processing our application and all in a friendly and polite manner, thank you for your great customer service ladies!... Read more
Tenant
26th Aug 2022 (2 years ago)
C Flood
Just checking a property price... Read more
29th Jul 2022 (2 years ago)
Steve
As a tenant, in a property managed by Stags, we have found them to be helpful and professional at all times. Clearly good team work and communication between them, and the landlord. Very flexible approach if any of the annual checks needed to be done.... Read more
22nd Jul 2022 (2 years ago)
H Ward
I have used Stags letting for many years and always found them to be very efficient and had full confidence in them managing my property. They were always very efficient, informative and proactive with any issues needing addressing. Would highly recommend them... Read more
15th Jul 2022 (2 years ago)
N Murgatroyd
We have just sold a family home through Stags in Exeter have been delighted with their professionalism, kindness and support. They really do go the extra mile. When we first met Nick Smith we were impressed with his practical, thoughtful approach and that follows through with the whole of the team. From the viewings to communications with everyone involved they are pro-active and know their business. Thank you to all of the Stags team. We shall certainly recommend your services.... Read more
17th Jun 2022 (2 years ago)
K Alymara
Our experience from the letting team (Tess, Josie and Polly) was and still is the best that we had from letting agencies. Always friendly and helpful! Glad to deal with agents that I know that I can talk to them anytime and they are willing to listen and help us!... Read more
16th Jun 2022 (2 years ago)
L Mather
Myself ad my family have been looking for somewhere to live for a couple of months now. We have found it really challenging navigating the rental market from New Zealand and repeatedly missed out on houses because other agents didn't respond to our emails or return our calls. The team at Stags were a breath of fresh air. Jackie and Tess were always quick to respond to our emails and discuss any issues with us. I would highly recommend Stags to anybody looking for rental accommodation.... Read more
Tenant
19th May 2022 (2 years ago)
C smith
We found that with the basics such as communicating with the sellers they fell short meaning we were left without furniture that had been agreed, they didn't check the property at all so we arrived to a burst sewage pipe and would tell us pass on a message to the previous owners to forward their mail. They didn't even do the views in the first instance.... Read more
Buyer
8th Apr 2022 (2 years ago)
A Jameson
We recently bought a property through the Holiday Complexes Department in the Stags Exeter office and the service that we received was excellent from start to finish. Both Ed and Caroline who run this department are extremely knowledgeable and friendly and operate a very professional department. If you are looking to buy or sell a Holiday lettings complex I can 100% recommend using Stags. If we decide to sell up in the future, I will be straight back on the phone to them..... Read more
Buyer
28th Mar 2022 (2 years ago)
S Betts
We have just sold our property through Stags who provided a very professional service, everyone in the office is so helpful and we can thoroughly recommend.... Read more
Seller
17th Mar 2022 (2 years ago)
D Skinner
Stags dealt with the sale of our property 12 months ago (sorry its taken me so long!) in what became a somewhat stressful and protracted transaction, but the Stags Exeter Team were superb. Good old fashioned courtesy and professionalism at its best. We dealt mainly with Georgie (faultless, she is so good at her job in a low-key modest way), but throughout the process I think we probably ended up speaking with just about every member of staff, each one wholly competent and proficient. Never was anything too much trouble. Thank you ????.... Read more
Seller
8th Mar 2022 (2 years ago)
D Brewer
We have let several properties through Stags as our rental agents, over the last 10 years and strongly recommend their professional, knowledgable, reliable and friendly service, particularly the Exeter Branch. The staff are responsive and helpful to both landlords and tenants and have been an invaluable, integral part of our letting business.... Read more
Landlord
1st Mar 2022 (2 years ago)
M Beach
I would definitely recommend Stags Exeter, as an inexperienced new landlady I have found them to be really knowledgeable, professional, patient and courteous. The service has been efficient and reliable and Tess and Jackie have been a great support guiding me through the whole lettings process, helping me to sort out my property and finding some great tenants. Thank you ladies!... Read more
Landlord
23rd Feb 2022 (2 years ago)
W symes
Thank you to Tess and rental team for finding our tenants with efficiency and patience during the freezing cold weather in January 2022 ….
Mr ans Mrs Symes ????... Read more
Landlord
17th Feb 2022 (2 years ago)
N Lelyveld
Everyone we spoke to for our rental property was friendly and helpful. We both felt that nothing was too much trouble for them and they were a pleasure to deal with.... Read more
Tenant
28th Jan 2022 (2 years ago)
C 54321
We recently sold our family home with Stags, Exeter, dealing mostly with Jacob. We have nothing but wonderful things to say about Jacob and the rest of the team and would not hesitate to recommend them as estate agents. The communication was superb and we felt that the service we received was very personal and that they genuinely cared about us. When it's such a stressful thing to do, touches like this mean the world. I will miss the regular phone calls from Jacob updating me on what is happening. We will all be eternally grateful for everything Jacob and the team did for us. Top quality service. Thank you all.... Read more
Seller
19th Jan 2022 (3 years ago)
P Johnstone
Very personable, efficient & helpful property letting service... Read more
Landlord
24th Nov 2021 (3 years ago)
S Stoyle
Have let my property under a full management service with Stags Exeter Rental Services for over 20 years now. A wonderfully helpful team who are always thoroughly professional and supportive. Sadly I have decided to no longer offer the property for rental however I shall be utilising other professionals within Stags to market the property for me.... Read more
Landlord
19th Nov 2021 (3 years ago)
A Linnell
Stags are really good. We had great communication from them and regular updates as purchasers, not vendors. Buying a house is not easy and Stags made it it easy as possible.... Read more
Buyer
4th Nov 2021 (3 years ago)
D Brown
Maybe it was me but the website wasn't particularly mobile friendly.... Read more
24th Oct 2021 (3 years ago)
R Smith
We bought our house through Stags, seven years ago, and had such good service that we used them again for the sale. We initially went through the Bideford office, who were brilliant, and they put us onto the Holiday Complex team in Exeter. Caroline and Ed supported us all the way through the process with helpful suggestions and a positive attitude, despite the agonies of dealing with our purchaser’s solicitor. ???? Many thanks to you all... Read more
Seller
21st Oct 2021 (3 years ago)
C Thurgood
Ed Thorne and Caroline Laurenti at the Holiday Complex Department always kept us informed of potential property/venues until we found our dream.
We had a long journey from viewing our dream property/venue with land to completion but it was made all the more bearable from the wonderful Ed and Caroline at the Holiday Complex Department.
They were so understanding, caring and at all times professional.
Caroline was in contact through the whole process with a cheery and can do attitude to help us achieve the end result.... Read more
Buyer
17th Oct 2021 (3 years ago)
R Pike
Having spent months trying to find our dream home and not getting anywhere, the team at Stags in Exeter contacted us to say they had just what we were looking for. They were absolutely right! Throughout the transaction, they kept us fully informed of progress and were always quick to respond to any queries. Having dealt with many agents over the last few years, Stags are head and shoulders above the rest.... Read more
Buyer
24th Sep 2021 (3 years ago)
A Greaves
Quick to respond and knowledgable on visits. Much better than other Devon branches (of Stags) that I have encountered.... Read more
14th Aug 2021 (3 years ago)
K Slocombe
Extremely helpful lovely company done research even before the appointment thankyou so much for helping my dad... Read more
10th Aug 2021 (3 years ago)
O Rodger
Many thanks to Ed Thorne at Stags Holiday Complex division for helping us through a very challenging purchase, giving advice and encouragement when needed and being a shoulder to cry on when times were tough but keeping a level head and keeping the seller onside when our mortgage lender was being difficult. I’d definitely call Ed if I ever decided to sell... Read more
Buyer
28th Jul 2021 (3 years ago)
JH007
Stags Exeter are highly recommended as a professional, knowledgeable and friendly team of property experts who are a pleasure to deal with. We are so grateful to Residential Manager Nick Smith who has been invaluable in our search for our much longed for home in the West Country, which he succeed in finding for us. Team Stags Exeter have been extremely helpful at all stages during the subsequent purchase of our new home. We are so impressed with Nick and his team - great communication from Georgie in respect of our purchase, and a fantastic service from Melissa, Frank and Simon to name a few colleagues who have been a pleasure to deal with during our dealings with Stags.
We would have no hesitation in highly recommending Stags in respect of the professional service they very cheerfully provide to clients, and most certainly live up to their saying ' The West Country is Stags Country'.... Read more
Buyer
29th Jun 2021 (3 years ago)
J Aylott
Jackie was fantastic! We are in the process of relocating and have found it very challenging to find a property which is available and that we can have the opportunity to look at. Most agents we've spoken to have been dismissive, not taken our details and swiftly moved on. Not Jackie or the team at Stags. They took our details and got back to us. They were able to accommodate a viewing for us on WhatsApp, which also saved us the travel time. We had a lot of questions about the property and the application process which Jackie answered thoroughly and she also gave us great advise to help our application stand out. Having worked in the estate agency industry myself I found Jackie very professional, well prepared and a pleasure to deal with. Thank you for your help!... Read more
28th Jun 2021 (3 years ago)
R Spicer
I have been using the Stags Exeter tenant find service for many years. The service is always professional and efficient. Stags maintain a healthy book of potential tenants and properties and I very rarely have difficulty finding a suitable tenant for our unique property.... Read more
Landlord
17th Jun 2021 (3 years ago)
M Sellick
I have just completed the purchase of a property through Stags, Exeter. The service from Nick and his team were exemplary, professional and they dealt with queries swiftly and always returned phone calls or emails. The auction portal Bamboo Auctions used is fantastic and allowed considered rather than rushed bids. Thank you, and hope to do more business soon.... Read more
Buyer
12th Apr 2021 (3 years ago)
M Munday
Excellent service through a long and stressful house purchase, great follow up particularly from Melissa who often went above and beyond on a few occasions and we can’t thank her enough.... Read more
Buyer
12th Apr 2021 (3 years ago)
K Harris
MOVE AFTER 38 YRS OCCUPANCY for retired couple.....
Simon has facilitated the decision to sell & move after a nearly four decades in this Property with compassion, understanding, kindness, professionalism, thoughtfulness, guidance & support.
A life changing move to allow independent living for their final years has been accomplished with Simons understanding of their needs, concerns & hopes for the future with a first class service provided by Stags & their Team.
A quality service is worth every penny & Stags achieve this in every aspect of their professionalism & knowledge of the market, making the whole process achievable with regular updates & communication throughout. Melissa was always on hand be it telephone or email with a prompt & courteous immediate reply of the sale process & Simon went above & beyond to ensure both ourselves as sellers & our buyers were given all the attention needed to achieve the desired outcome.
We wouldn't hesitate to recommend Simon & the Team in Exeter & can only thank them all for their hard work, dedication & commitment over the last few months (especially during a challenging lock down situation) to achieve a successful sale and move.... Read more
Seller
4th Apr 2021 (3 years ago)
J Webb
Throughout our house purchase, Stags have been a pleasure to deal with. They're easily available on the phone and they reply promptly to emails, and have been beyond helpful at the most stressful of times. Thank you for all your support, and if we ever do this again, we would come straight back to you.... Read more
Buyer
2nd Apr 2021 (3 years ago)
M Maknoon
Fantastic website!... Read more
29th Mar 2021 (3 years ago)
O Limited
Stags sold my house for me and I must say the service was great. Melissa in particular was very good throughout the whole process. Her customer service was excellent, and the way she continually updated me on the situation, chasing up when it was required. I would use Stags again if I ever needed in the future and Melissa in particular is an asset to this company. Keep up the good work and the excellent customer service and communication.... Read more
Seller
8th Mar 2021 (3 years ago)
J Stallard
An efficient and exemplary service which was marked by good follow-up and fingers very much on the buttons. What stood out most, apart from the courtesy and attention to detail, was the close scrutiny of potential buyers in terms of their finance and reliability. Crucial in ensuring the sale crossed the line successfully. Thank you Stags.... Read more
Seller
3rd Mar 2021 (3 years ago)
A Street
The valuation was fair and realistic and generated 4 strong enquiries within 72 hours, the sale process was followed up in a friendly and professional manner when required and completion took place within 10 weeks. What more could a seller ask?... Read more
Seller
2nd Mar 2021 (3 years ago)
A barrow
good communication throughout ,very profesional,exellent customer service ,simon is very helpful and knowledgeable within his field and a pleasure to deal with
many thanks amanda LWH... Read more
12th Feb 2021 (3 years ago)
S Simmons
Stags are friendly but very professional. We cannot thank them enough for such a fantastic and easy, for us, sale of our property.
Georgina is a superstar, who keeps you updated every step of the way. We left it entirely in her hands and she came through for us. We can’t thank her enough for taking those stress levels away, she is a perfect agent.
Thank you
Steven and Karen... Read more
Seller
9th Feb 2021 (3 years ago)
D Buss
Having purchased our home through Stags (Exeter) 12 years ago, we had no hesitation in using them for our sale. In what has been a very busy and volatile market, they did an excellent job for us. Within two weeks, we had 11 viewings resulting in five offers, and we've sold for £50k above our initial asking price. Nick Smith and his colleagues were very professional and helpful. Throughout what proved to be a protracted conveyance, they kept us fully informed of progress and they contacted the buyer regularly to check progress. When we had urgent questions, we had no difficulty contacting the Stags team and we always got prompt responses.The marketing material - brochure and online - was of a high quality, as were the arrangements for conducting viewings in the challenging climate of Covid 19. We were very satisfied with the service Stags provided and we recommend them highly.... Read more
Seller
4th Feb 2021 (3 years ago)
J Stokes
We have recently sold our home with Stags Exeter and purchased a property with Stags Bridport. Both offices have been really helpful, friendly and efficient with all our enquiries etc. and have gone out of their way to help us. We found it really helpful to buy and sell with the same company. We would recommend them both very highly.... Read more
Seller
3rd Feb 2021 (3 years ago)
A Benjamin
Ed and the team at Stags holiday complex dep’t have been really helpful throughout our purchase. They have offered good advice throughout the process; have been quick to respond to questions; and most importantly, they have done a fantastic job of keeping solicitors on their toes, prodding, nagging and cajoling when necessary to keep things moving forward. We won’t be selling our holiday complex for a long time to come, but when we eventually do, Stags’ holiday complexes team will be the first place we call.... Read more
Buyer
28th Jan 2021 (3 years ago)
D Takezoe
We recently sold our house and business through The Stags’ Holiday Complex department in Exeter. From the outset both Ed and Catherine were friendly, knowledgeable and positive, supporting us through the process at each stage. When the sale fell through Ed was confident and proactive, finding us a new buyer almost immediately, and negotiating a deal which worked well for both parties. We felt very well looked after and I thoroughly recommend the Holiday Complex Department with their general and specialist knowledge of the industry.... Read more
Seller
26th Jan 2021 (3 years ago)
D Jones
We bought and sold our house through Stags who have provided an excellent, professional, responsive and, above all, friendly service. Selling your house is always a stressful process but Stags do their best to help you through it with sound advice and quick solutions to any problems you may encounter.... Read more
Seller
23rd Jan 2021 (4 years ago)
P Harland
Quite simply the worst letting experience we have ever had. Would avoid using Stags for property rentals at any cost. Disorganised, inefficient and does not look after tenants. Will find as many ways as possible at the end of a tenancy to keep the bulk of your deposit. Avoid, avoid, avoid.... Read more
Tenant
9th Dec 2020 (4 years ago)
S Dawson
Shocking service from Simon Cooper, he took 2 months to return an email , he then blamed covid ?? how long does it take to send an email, covid or not ?? I traveled to Dartington and purchased a property through another estate agency. Would not recommend Stags !!!... Read more
Buyer
14th Nov 2020 (4 years ago)
S BENNETT
Poor service... Read more
19th Sep 2020 (4 years ago)
Andrew
Catherine and Nick were First Class from start to finish. I had tried to sell our 5 bedroom house and Holiday Business myself but it was Stags that attracted the family that eventually bought from us and Catherine that earned Stag's commission by chasing every part of the chain every week. Without doubt we would not have had a successful sale without the effort that the team put in. Many thanks Andrew and Jayne... Read more
Seller
3rd Mar 2020 (4 years ago)
S Dawson
Proffesional... Read more
24th Feb 2020 (4 years ago)
M Upward
All good value... Read more
4th Dec 2019 (5 years ago)
R Higginson
Stags Exeter have been exceptional in their professional yet personable approach from the get go.
Nick and Mike have both gone over and above and Linda's friendly and efficient support has been much appreciated.
Thank you all and Highly Recommend.... Read more
25th Nov 2019 (5 years ago)
F Vineyard
Pleasure to work with Stags, we considered it a privilege to recently hold one of their auctions :)... Read more
20th Nov 2019 (5 years ago)
H Coxon
Excellent service and great communications. They got a fantastic price for our rural property and handled the sale very professionally. Will definitely use them for our next sale!... Read more
Seller
17th Nov 2019 (5 years ago)
G gugu
Very good costumer service.
All the agents are very kind and helpful.
Everything went well.
Thank you .... Read more
3rd Nov 2019 (5 years ago)
L fa
Best service I've experienced from a friendly porffesisonal team... Read more
2nd Nov 2019 (5 years ago)
P Smith
Wild... Read more
29th Oct 2019 (5 years ago)
A Penn
A pleasure to work with. Communication and supportive, sympathetic and helpful. Nothing was ever too much trouble during the process. A special thanks to Mike Noon. Exceptional customer service, a delight to work with, very refreshing. Well done Stags Exeter, I would highly recommend you.... Read more
26th Sep 2019 (5 years ago)
T Crossfit
Amazing team, always take the stress out of finding a new home, would always recommend. Best in the South West... Read more
13th Sep 2019 (5 years ago)
G Bolt
Quick and efficient letting from a friendly and professional team... Read more
Landlord
29th Aug 2019 (5 years ago)
J Statham
Stags sold my flat. Very pleased with the service. Thanks.... Read more
Seller
18th Jun 2019 (5 years ago)
P Pople
A huge thank you to Jackie who quickly found us a rental property after we were made homeless by a big fire. Jackie has a perfect blend of professionalism and friendliness and worked very hard on our behalf to secure a property to match our specific requirements which included 4 dogs and a hamster. From my experience I would thoroughly recommend Stags.... Read more
Tenant
10th Jun 2019 (5 years ago)
T Thomas
Very professional highly recommended and sold my property quickly.... Read more
Seller
26th Feb 2019 (5 years ago)
S Witts
A very professional yet friendly service from Mike and the team, they dealt well with issues outside of their control to get the deal through.... Read more
16th Jan 2019 (6 years ago)
M Osborne
Great service from Mike and Emily. They made the process exceptionally smooth, and were always professional, friendly and quick to respond to messages. Fees were in line with or better than equivalent services elsewhere. We would recommend.... Read more
12th Dec 2018 (6 years ago)
T Overton
Just bought our first house and Stuart, Linda and the rest of the team were professional, understanding and patient with us.... Read more
Buyer
13th Nov 2018 (6 years ago)
L wilson
Second time I’ve used stags. Both times they’ve been professional and supportive during a stressful process. I found both Mike and Emily friendly and helpful. Happy to recommend.... Read more
5th Nov 2018 (6 years ago)
S Smith
Having dealt with various estate agents over the years I can, without hesitation, say that Stags provide a fantastic service from initial instruction through to completion and I would certainly recommend them, Emily and Mike were fantastic from start to finish.... Read more
5th Oct 2018 (6 years ago)
M Rutter
We received a professional, knowledgable and caring service on our recent house sale in St Leonards. Emily certainly went the extra mile to ensure that our house wasn't just sold, but the transaction completed on time.
Emily also assisted us on the search for our new home, carefully listening to wish list, in identifying our new home.
Moving house is said to be one of the most stressful things you can do, but the experience and professionalism that was offered to us by Emily and the Stag's team, ensured that we were carefully guided through the process and every step was well managed. Highly recommended.... Read more
Seller
19th Jul 2018 (6 years ago)
N Pope
I had exemplary service from start to finish, on what was - for a number of reasons outside the control of Stags - a long and complex sale. Simon Cooper and Linda Whittaker were highly professional, competent and courteous, and kept me informed at every step of the process. I now live in the US, and as such, it was particularly important for me to know that everything was in safe hands. I was extremely happy with the service I received and have no hesitation in recommending Stags to anyone.... Read more
Seller
17th May 2018 (6 years ago)
M Lunnon
Appalling for rentals, especially when landlord decides to sell.
1) Opened door to house with prospective buyer without knocking - walked right on in. Child in house could easily have been behind door. £900 a month we pay.
2) Asked for permission to bring someone around the same day without 24 hours notice as they had forgotten to ask us. Only the paying tenants.
3) waited in for viewing as didn't want strangers in house alone, didn't show, called to be told sheepishly that they had accepted an offer on house so cancelled appointment - didn't bother telling us, paying £900 for that privilege.
4) asked to be notified of suitable properties to move to as they came available - 3 months and not 1 suggestion made
5) ignore the pertinent parts of any email you send, meaning several emails, always. Gave our notice as found place, asked about pro rata rent, said would be sent documents. Documents say nothing so another email.
Would not recommend in the slightest for renters, and as a couple looking to buy in 18 months would actively avoid a property marketed by them.
Edit - in response Simon, I think it fair we make clear we asked, reasonably after being told the house was for sale, that we could give 4 weeks notice rather than the 4 weeks plus the remainder of the calendar month, meaning having to give up to 8 weeks. We did this after missing out on properties we could have moved to because of this admittedly contracted point. We were told no. Well actually, the first email we sent ignored this question - see point 5.
Then after we said absolutely not to the visit with less than 24 hours notice (point 2), and we were asked why and we said one reason was the lack of care for your existing tenants and pointed out the reasonable 4 week notice request, suddenly this was achievable if we relentled to the visit. So as for liaising to help us, the tenants, that is a little misleading.
We didn't call you back, we were busy finding a new home and, after having done that, we have nothing to achieve through further discussions.... Read more
Tenant
25th Apr 2018 (6 years ago)
F Shore-Nye
Professional, friendly, supportive. Excellent service from Linda, Emily and Georgie. Linda handled all our negotiations and a rather tricky purchase superbly, could not recommend highly enough. Many thanks to the whole office.... Read more
Buyer
6th Jan 2018 (7 years ago)
A bate
My sale progressed very smoothly. I was looked after well by the senior partner when my property was valued..
Of the three agents I considered, Simon recommended the highest price -and this was achieved within a couple of weeks.
A stressful experience was made as comfortable as possible by a very efficient service.
I would certainly use them again.... Read more
Seller
6th Dec 2017 (7 years ago)
A Suchlick
Appointed Stags as selling agents after speaking to 3 others. Their advice was clear and their approach to both marketing and subsequent negotiations was extremely professional and efficient.... Read more
Seller
15th Nov 2017 (7 years ago)
M Pickering
We successfully purchased through Stags in Exeter recently. Emily and the team were very helpful. They arranged several viewings of the property for us. Emily then handled the price negotiations promptly and professionally. We were very impressed.... Read more
Buyer
7th Nov 2017 (7 years ago)
L whitelock
Very professional and helpful estate agents.
Jackie in lettings is very helpful.... Read more
Landlord
25th Oct 2017 (7 years ago)
N Allen
a lovely team to work with in my property search!
Cheerful, professional and very helpful staff.... Read more
20th Jul 2017 (7 years ago)