I Mitchell
Throughout our home-selling process, STAGS Estate Agents Honiton have been excellent and were incredibly communicative. They promptly answered calls and emails, keeping us informed about every development. Their knowledge of selling in a particularly difficult market and their confidence in finding a buyer filled us with confidence. The STAGS Honiton team, in particular, Louise, Gemma, Harriet and Kevin are a credit to their business and we thank them for all of their help and assurances during a stressful time. A great estate agent with an exemplary team. Highly recommended if you are buying or selling.... Read more
Seller
25th Apr 2025 (20 days ago)
C Maenzanise
Fast and swift paperwork. All good.... Read more
8th Mar 2025 (10 weeks ago)
The chain was a few and some were slow but we got there,perseverance was the key thanks to Louise.... Read more
Seller
3rd Mar 2025 (10 weeks ago)
O Vinney
Lettings agent Bethany made every effort to respond quickly, politely and with empathy in what is a very difficult market.... Read more
Landlord
3rd Mar 2025 (10 weeks ago)
C Gryman
Extremely efficient service. Special mention for Louise, who went above and beyond. A fantastic team! Highly recommended. Thank you Stags.... Read more
22nd Dec 2024 (21 weeks ago)
A Lindsay
Stags (particularly Louise, Natalie and Kevin) were exceptionally helpful and worked very hard to deliver a successfully completed transaction on a speedy timetable. Highly recommended!... Read more
20th Dec 2024 (21 weeks ago)
Anna
Excellent and friendly service. Helpful and knowledgeable. Made the house move go very smooth ????... Read more
17th Nov 2024 (26 weeks ago)
E Moyo
Stags are racists and I hate that they take through the viewing process yet knowing that they won't give you the property because of colour just wasting people's time but if you are white I can recommend you there but if not don't even waste your time.poor service in the market... Read more
17th Oct 2024 (6 mo. ago)
D Bic
We rented our house through Stags for a number of years. Claire and the team were helpful throughout the entire tenancy and changes of tenants, dealing with any issues promptly as they arose. We then also sold our property using Stags, again Kevin and the team, including Patrick and Louise, were great at keeping us informed and updated through to completion. Thank you again!... Read more
Seller
4th Oct 2024 (7 mo. ago)
V Underhill
Really good experience on renting a property from Stags, process has been smooth and straight forward and Bethany & Claire have both been very helpful.... Read more
Tenant
26th Sep 2024 (7 mo. ago)
P R

STAGNANT
Andrew Luxton; complaints department and 'senior partner', is arrogant, futile and tardy when responding to complaints. Unwilling to accept culpability, liability, and responsibility for damage that was condoned (through property inspections) by Stags.
Paid for full management and they:
- allowed tenant to redecorate entire property, rewire most light fittings, damage bathroom cabinet and change kitchen sink without permission. I was not informed and discovered when accessing property day before new tenants moved in.
- deliberately lied about condition of property on inspections
- took over 2.5 months to get oven fixed which I ended up sorting myself, despite paying for full management. Tardy responding to emails.
Got Property Redress Scheme involved.
UPDATE: Sept 24:
Responded to 1 issue queried with ombudsman. Have neglected to respond to any communication since regarding other issues, despite emailing 'senior partner' and complaints department. Sluggish and retrogressive.... Read more
Landlord
21st Sep 2024 (7 mo. ago)
C Lay
We have recently let our house through Stags and have gone for full management. Claire has been incredibly helpful and reassuring throughout the process, and has helped us find the right tenant for our property.... Read more
Landlord
16th Jul 2024 (9 mo. ago)
M Driver
Excellent letting agent that made our move go really smoothly!
We would highly recommend Bethany and the team at Stags!... Read more
Tenant
3rd Jun 2024 (11 mo. ago)
J belloni
Since my first viewing of the property my experience can only be described as phenomenal. The words that spring to mind are professional, knowledgeable, helpful, understanding, organised and outstanding. Thank you for making this journey an easy one!... Read more
13th May 2024 (1 year ago)
N Richards
Claire, Bethany and the team at Stags guided us through our first experience of letting a property. Their service was excellent overall. We received good communication at each stage and we would have no hesitation in recommending... Read more
Landlord
13th May 2024 (1 year ago)
J Prangnell
This estate agency is absolutely terrible. As a person trying to buy a home they are rude on the phone and don’t seem proactive, or fussed. I think it’s the worst estate agency I’ve come across and it’s a shame because they seem the prominent agency in Dorset and Devon (perhaps they know they have the monopoly). I’m now searching for homes that are with other estate agents... Read more
Buyer
15th Feb 2024 (1 year ago)
G Brown
Superb service, nothing was too much trouble for the team at Honiton. Louise was incredibly helpful and supportive and dealt with both our sale and purchase professionally and extremely efficiently. Creative in finding solutions to our innumerable issues, I can't thank her enough. Highly recommend.... Read more
Seller
16th Sep 2023 (1 year ago)
C Neate
Good business... Read more
11th Sep 2023 (1 year ago)
L Vang
if I can give a zero rate, I will do for this agent. The agent hire a very nasty and unethical lettings manager Claire Staniforth.
She took over the job and increased the rent, ultimately forced us out by serving the notice.
She put her client the landlord first, charging many bill after the vacant. She to me that she hire someone to remove the concrete and add the bill up. I found that she did not do it .
She called herself MARLA but I dont think she should pratice anymore. Unethical, nasty and very dirty letting staff, deposit theft
I file complaint letters to her professional bodies, put hard and dont let her charge you easily.... Read more
Tenant
6th Sep 2023 (1 year ago)
G Fielding
Honiton lettings team were superb! Helpful and informative, with updates.... Read more
Landlord
5th Sep 2023 (1 year ago)
P Badger
As someone that deals with clients everyday I have not been impressed with the journey so far to the extent that I will be removing my property from their books over the weekend, they need to work harder on how they talk to their customers and send people to do viewings that know how to sale a residential house... Read more
Seller
30th Jun 2023 (1 year ago)
J Nelson
Fantastic staff especially Frances. Great communication all the way through. Excellent photos and customer service. Would highly recommend Stags if you are thinking of selling your house.... Read more
Seller
23rd Jun 2023 (1 year ago)
R Buchanan
Claire and the rest of the Lettings team have been great from the start. They’re always efficient and helpful, and respond to emails/calls promptly.... Read more
Landlord
5th May 2023 (2 years ago)
M Tucker
Great... Read more
15th Apr 2023 (2 years ago)
C DF
From first instruction and marketing, right through the inevitable complications of a sale, to successful exchange, Stags in Honiton showed great efficiency, professionalism and attention to detail. They dealt promptly with every stage of the process and kept us fully informed along the way. We were very happy with their performance – our thanks to Frances, Kevin and the team!... Read more
Seller
5th Apr 2023 (2 years ago)
M Rice
We have recently rented a property through Stags - the service has been, professional and very efficient.
Their communication has been excellent and we have been constantly updated during the process.
Would highly recommend
Thank you... Read more
Tenant
9th Mar 2023 (2 years ago)
R Riot
I am a tenant with Stags and have had nothing more than a fantastic service... Read more
Tenant
2nd Mar 2023 (2 years ago)
T N
Worst agent ever, put the landlord benefits first.
Don’t rent there and stay away at all costs.... Read more
Tenant
9th Dec 2022 (2 years ago)
R Bennett
Stags letting service 5 STAR PLUS…Highly professional outfit cannot recommend Claire and Paris enough
Thanks... Read more
Landlord
19th Oct 2022 (2 years ago)
P Smith
I was not happy with my dealings/communications with one of the members of the staff here. Strongly think he forgot thst I was a prospect buyer and therefore a customer regardless of who his client was. He got a little carried away justifying his point and I had to cut our communication shorter than I would have liked.... Read more
Buyer
18th Oct 2022 (2 years ago)
O GRIFFITHS
A very professional service from start to finish. It was a pleasure dealing with Stags at Honiton and I highly recommend Luke and the team.... Read more
24th Aug 2022 (2 years ago)
S Williams
This place still charges fees if you're going to rent a property from them how they do it if they charge an extra two weeks deposit on Top the original month's deposit it's just another con to make you pay more so basically they can get their fees out of there it's all another scam a lot of letting agents and estate agents are doing it just be careful there's a lot of corruption going on especially in this well off as they call themselves letting agents or estate agents... Read more
22nd Jun 2022 (2 years ago)
J Elliott
Typical Estate Agent, not sent us any property information on anything close to what we are looking for. Not impressed.... Read more
10th May 2022 (3 years ago)
D Robertson
Bought a house from them... Read more
Buyer
6th May 2022 (3 years ago)
K Taylor-Snell
Having had so many mistakes made by a previous letting agent, it was a genuine pleasure to work with Stags. Everything was clear, on time and followed up as promised. Our new home is perfect for us and Stags have really helped make the move in as easy as possible. Thank you to the Honiton team (especially Ella) for making everything stress free and enjoyable. The welcome box was a lovely touch too! Kirsty... Read more
Tenant
10th Apr 2022 (3 years ago)
C Poole
We had very good experience of the team at Stags Honiton - professional and quick to respond - highly recommend them.... Read more
31st Mar 2022 (3 years ago)
B Sansom
We have just purchased our new home through Stags (Honiton) and have been really pleased with how helpful all of the staff have been right from the beginning and how they progressed our purchase through to the end. Their communication has been brilliant and we are especially grateful to Charlotte for her support.... Read more
Buyer
3rd Feb 2022 (3 years ago)
R Kemble
Thank you Kevin and team for a great job.... Read more
28th Jan 2022 (3 years ago)
M DKirby
From the very first contact with Stags and then the relationship built with Claire Staniforth and her team we have been extremely well supported at a very stressful time. Claire has been proactive, helpful and responsive to every need and question. We would highly recommend Stags at Honiton and especially Claire.... Read more
6th Oct 2021 (3 years ago)
G marlow
Very friendly staff. Kevin and his team are amazing. Kept us informed and up to date at all times. Thanks to all at stags for keeping us safe as well in these challenging times .Highly recommended.... Read more
28th Sep 2021 (3 years ago)
P Etherington
Rental property in Honiton for my son and his wife
Ella couldn’t have been more helpful, she responded quickly and got us a viewing within hours and is continuing to be helpful with the application process.
Thank you... Read more
Landlord
21st Aug 2021 (3 years ago)
A Zorlescu
The team from Stags Honiton was amazing. In almost one week I succeed to find the flat what I love it and also to sign the contract.
I don't know how they done such kind of miracle and is enough just to let them know what you want and after that they just materialise your wish.... Read more
Tenant
23rd Jul 2021 (3 years ago)
A Sanders
Answered query politely by phone.... Read more
22nd Jul 2021 (3 years ago)
L Fry
The team at the Honiton branch were absolutely fantastic, in helping us find the perfect rented property. This was a big move for us from Sussex to Devon, and they couldn’t have made it smoother for us, they were extremely professional at all times, and great with their quick responses and quick turnaround for us. You helped us find the most perfect home, and we are forever grateful, and couldn’t be happier with our location.
Thank you again for all your wonderful help.... Read more
Tenant
10th Jun 2021 (3 years ago)
S chance
We have just used Stags in Honiton for both selling and buying. Although there were transaction issues (unconnected with Stags) they stuck with it and enabled us to complete the deals in a timely fashion. Very good communications and excellent manner from all and in particular Jon. We would have no hesitation in commending Stags in Honiton to anybody for both selling and buying.... Read more
Seller
3rd Apr 2021 (4 years ago)
T Ryan
All the staff that were involved with the sale were informative , helpful and kept me up to date at all times. I certainly recommend Stags to anyone thinking of moving.... Read more
Seller
28th Mar 2021 (4 years ago)
M Connor
Wonderful service much different to other estate agent used, felt we where important really impressed would use again.Totally recommend... Read more
22nd Mar 2021 (4 years ago)
S Cracknell
This is an email service, they email you about a new property listing, you reply within four hours, then they email again saying demand is too high to accommodate your viewing.
All this having already filled out a full application form, twice.
This has occurred multiple times!
If only they had telephones......... Read more
22nd Mar 2021 (4 years ago)
J Harris
Professional service and advice, used for many years and can highly recommend... Read more
17th Mar 2021 (4 years ago)
M cooke
The Honiton team from start to finish of our recent house sale were very professional, clear and always helpful throughout the whole process. Would highly recommend.... Read more
Seller
8th Mar 2021 (4 years ago)
L Chatwin
Everyone at Stags was extremely professional and gave excellent advice during the whole sales process. I was very happy for them to show our home to clients as they really took the time to get to know us and our home. I always felt I could pick up the phone to them and got an honest answer. Exchange was fairly nerve wracking as deadlines came and went, but Stage told us to stay firm and Im glad we did! I would definitely recommend Stags.... Read more
Seller
8th Mar 2021 (4 years ago)
C Tanfield
(Translated by Google) Very goood
(Original)
Very goood... Read more
19th Jan 2021 (4 years ago)
G Brown
Having had my property listed on the market for approximately 5 months with a local agent I had approximately 7 viewings and one offer. The photos and marketing of the initial agent were very bland and communication was when I chased it. Stags took the property to market and had in excess of 15 viewings in the first week and 5 offers within the month. The photos and marketing effort was exceptional. Through no fault of Stags the sale fell through on a Friday afternoon and Stags had viewings the following day with an additional 5 through the week resulting in an offer and eventual sale. The team at Stags Honiton were very professional and communication was very good. There were several people in the office who knew my property and they were able to answer any questions that I or potential purchasers had. I would without doubt use Stags to sell any future property and I think that any local company would struggle to match the service they provided.... Read more
Seller
9th Dec 2020 (4 years ago)
G Claire
Stags have just sold our property and their service was great. Team effort but our main contact was Jon who kept in regular contact and kept the sale moving, we felt fully informed though-out. Not the cheapest but I'd rather pay a little extra and know I'm going to get the service and sell my house.... Read more
Seller
5th Nov 2020 (4 years ago)
J Fox
Good at what they do.... Read more
14th Oct 2020 (4 years ago)
Andrea
Very helpful staff in the letting department... Read more
Landlord
8th Sep 2020 (4 years ago)
D Thomson
We recently bought a property through Stags. They were great, on the ball and worked hard to ensure we could move into the property when we needed to. 5 out of 5 stars!... Read more
Buyer
28th Jul 2020 (4 years ago)
K Allen
Stags were brilliant at selling my house and adopted a really effective sales strategy. Kevin and Gaby in particular were excellent and kept nagging away at the solicitors, buyers and us to make sure the sale remained on track.... Read more
Seller
24th Jan 2020 (5 years ago)
M Boteva
Experienced and helpful staff. Thank them... Read more
31st Dec 2019 (5 years ago)
H Taylor-crofts
Fantastic Service A+ - Kevin and Team - Kevin worked with us from the very beginning of selling our father's farm. He listened to our concerns and opinions and we were kept informed and involved at every stage, even if that did mean juggling to keep 3 different people happy.
We would highly recommend stags and the Honiton team for anyone looking to sell/purchase their homes.... Read more
Seller
11th Dec 2019 (5 years ago)
C Bird
Just moved out from Honiton, and Stags were our estate agents for renting. They gave us everything we needed when moving in and out and have always been helpful. However, since moving away and using a different estate agents, we have discovered a system (Signable) where you can sign everything online and there is no paperwork at all (and is kept there forever so is always accessible, which means no folders full of contracts). In the future I will be looking for estate agents that provide this as it makes life so much easier.... Read more
Tenant
8th Dec 2019 (5 years ago)
S Abbott

Renting through Stags.
I have been impresed with the professionalism of the company itself.
I would give stags more stars..but
We are having some problems with maintenance in and around the house. I have been into branch a number of times to be told they would get in touch with people to sort it. However I am still waiting to be contacted to have the work booked in.
It might well be the workmen at fault here but at the end of the day I'm paying my rent fees in full on time and expect a better overall experience.
I have been trying to get things sorted out since we moved into the property in October. We had an issue with privacy at the beginning which has since been delt with. Workmen and the landlady gave no notice of there visits letting themselves in! Builders Tools and equipment had been left in the garage even on the day we were moving all of our stuff in. We had to stack everything out of the way for the builder. After a number of repair attempts from a plumber we are still unable to use the shower, taps including the shower drip, I have had to unblock a sink, one of the storage heater makes a whistleing noise, the TV sockets are not working and outside the fence in the back garden is falling down.... Read more
Tenant
2nd Dec 2019 (5 years ago)
J Hooper
Oh I love to dream and they have such lovely properties... Read more
2nd Dec 2019 (5 years ago)
T Raphael
We have recently completed our sale and can only say "thank you" to the team at Stags of Honiton. Particularly Gaby, who worked so hard to achieve the end result. Their professional approach and dedication to the client is quite simple outstanding and words cannot express our thanks for everything they did. Have no doubt, you will not find a more efficient, kind and empathetic team of agents anywhere!... Read more
Seller
20th Nov 2019 (5 years ago)
M Smith
We would like to thank Gaby and the Stag's team for all their support in progressing the purchase of our recent property. We thought their communication, customer service and friendly approach were excellent and would have no hesitation in recommending them as an estate agent.... Read more
Buyer
4th Nov 2019 (5 years ago)
G Briton
they were good at selling me a house but once exchange happened and you were hooked the service level has dropped dramatically... Read more
Buyer
30th Oct 2019 (5 years ago)
R Keefe
Great service from Gaby at Stags in Honiton. We tried another agent first but they were pretty useless - they over valued the property just to get our business. Stags were very professional, gave us good advice and introduced a steady stream of people to view our property. When we eventually got a buyer, Gaby worked tirelessly to bring everything to a succesful conclusion. We feel they really earned their fee.... Read more
Seller
30th Aug 2019 (5 years ago)
M Braddick
Nice place... Read more
18th Aug 2019 (5 years ago)
C Denning
Very pleased with the service from Stags, and especially Claire, our first point of contact, who has always been efficient and matches suitable tenants to property really well... Read more
Landlord
13th May 2019 (6 years ago)
M Rogers
I would recommend Stags for their professionalism in dealing with our purchase, we were kept informed and everyone we dealt with was courteous and knowledgeable, thank you.... Read more
Buyer
8th May 2019 (6 years ago)
J Matheson
For an efficient and reliable service I would recommend Stags, Honiton, for letting a house. From prior to handing over the keys to sorting out maintenance I have found I have been informed at each stage of the process and the staff are very personable.... Read more
Landlord
8th May 2019 (6 years ago)
T Pinney
I would think very carefully before taking on this company whether its selling your house or working for them.
The Fee's they charge are for nothing any other agent doesn't door can't do, and certainly does not go towards the individual's that do do their very best to give that extra service.
This company has a strong sense of untrustworthy, disrespectful and unfair treatment dependant on your sex, STILL! The company are left behind due to their 'old fashioned ways'. They are in need of some modern input in the management/(overcrowded) partnership.... Read more
7th May 2019 (6 years ago)
M d
We have used Stags, Honiton when selling and buying our last two homes and they have been outstanding in every respect. If you are looking for a really good agent, someone who is really efficient, entirely honest, open and knows the area better than anyone, a team who don't just give you a standard service designed for everyone but take the time to understand what it is you need, then look no further. You really do get a level of involvement and commitment that's exceptional. I have no hesitation in recommending them for selling your property or buying - I wouldn't entertain the idea of selling through anyone else.... Read more
Seller
10th Jul 2018 (6 years ago)
C Jefferson-Davies
I have both let and sold property through Stags. Throughout both procedures I have found the manner of the staff unfailingly decent, cheerful and helpful. They address your brief and appreciate issues that arise, from both a human and a professional standpoint, offering sound advice from their years of experience. Both processes have their inevitable ups, downs and challenges but these have been approached in a professional, thoughtful and constructive manner. They listen with care and don’t stint on the time they give you in discussing details as they arise, adapting process according to the developing situation. Really helpfully, in particular circumstances, Camilla also willingly volunteered to go ‘the extra mile’ in helping beyond the usual call of duty. Attempting to sort out the most appropriate agent for what can be an emotionally charged business, can be tricky. If you would like to deal with a person and not just an agent – do try Stags.... Read more
Seller
28th Jun 2018 (6 years ago)
N Brown
I can only say positive things about my experience with dealing with the Honiton office of Stags. From the start they were great with communication between all parties and everything was done quickly and efficiently. Everyone was very friendly and helpful and Camilla was really superb throughout the whole process.
Having spoken to and dealt with lots of other estate agents over the months of searching for a property, I would definitely say Honiton Stags are one of the best one's I encountered and I would highly recommend.... Read more
15th Jun 2018 (6 years ago)
E Chappell
We rented a property in Mid Devon through Stags and unfortunately didn't have the best experience. The communication between staff members in regards to information being passed, messages relayed and general customer service was not good at all and made the entire process extremely frustrating. Overall we were left not having much confidence in the team. I would be extremely put off buying or renting a property again if Stags were the agents.... Read more
Tenant
23rd Aug 2017 (7 years ago)
A Clarke
We chose Stags of Honiton to market our house sale because we were impressed by the combination of good advice and integrity with a friendly manner that each member of staff demonstrated. When the house selling process became stressful for us because of many delays and small problems along the way, our negotiator Camilla worked very hard to find information to keep us in the picture and definitely made us feel that we had an effective and hard working ally. Happily everything worked out well in the end, not least because of the significant contribution made by Stags of Honiton. I would wholeheartedly recommend Stags to any home buyer or seller.... Read more
Seller
12th Aug 2017 (7 years ago)