TIZZY58
Very friendly and great customer service... Read more
26th May 2024 (8 mo. ago)
G Tisdale
Absolutely lovely people went the exta mile to help bonus is they make a cracking coffee and tea thanks Julie and Julie dolie for all you help and understanding ????... Read more
25th May 2024 (8 mo. ago)
M ashby
In 2019 we sold a property through SJM and were so impressed that we now use them for our two rental properties. The service they provide is amazing. We live abroad which isn't easy when you are renting out a property and we feel we can sit back and totally trust and rely on SJM to carry out the whole process of finding, checking-in and checking-out tenants on our behalf. They are a very professional, thorough and friendly team. We highly recommend them. Thanks again Sharon and Julie.... Read more
Landlord
7th May 2024 (9 mo. ago)
L Collins
We bought and sold our house through Steven J Moore just recently. We were very happy with the service.
We had an honest and free conversation with Steven at valuation, and the brochure they commission for the sale is head and shoulders above the rest. Our photos for the brochure and Right Move made our house look the best it ever had.
Throughout the sale and purchase communication was excellent; Rebecca, in particular was an immense help and supported us through the whole process.
I would highly recommend this estate agent.... Read more
Seller
6th Apr 2024 (10 mo. ago)
R Pratt
Excellent letting agents, professional staff all polite and helpful. Never had any problems with anything.... Read more
Landlord
24th Jun 2023 (1 year ago)
R B
Now I finally have (some of) my deposit back I can write a review. No problems during the tenancy. Afterwards, however...
It was determined extra cleaning was required. I did not dispute this. SJM's quote? £900, the exact amount of my deposit, funnily enough. Talk of needing to rip baths out, cut holes in walls etc. Thank god I am a landlord myself and got a second opinion. I organised an independent cleaning contractor who reduced the quote by hundreds. I worry how much has been taken from those who are less able to stick up for themselves. Because of this, I do not trust SJM and I cannot recommend them.... Read more
Landlord
29th Oct 2022 (2 years ago)
L Coombes
The team at SJM have always provided us with great service - they are helpful, friendly and professional. They offer a calm and unflappable approach - house buying and selling can be stressful and having the team at SJM to help at every step of the way is always reassuring. I wouldn’t hesitate to recommend them, and frequently do to friends and family.... Read more
Seller
28th Sep 2022 (2 years ago)
J Hamood
Personally I cannot rate the team at Steven J Moore highly enough. The staff dealt with all our needs quickly, efficiently and professionally. More importantly, I have always felt they gave that extra personal touch whenever we needed help over the years. Can't thank them enough!... Read more
20th Aug 2022 (2 years ago)
S Lathief
Impressed by their customer service and the properties they’ve shown us so far. Still on the hunt, so looking forward to seeing good properties thru them and finding our home in the near future!... Read more
27th Jun 2022 (2 years ago)
S Shimmin
t has taken me weeks to leave a review, but I feel that I must. DO NOT USE THIS COMPANY! They have failed over and over again costing me tens of thousands of pounds. I have enough records and proof to take legal action and if they try to defend themselves I will use it as evidence. If you want an honest review, I say.. Try someone else.... Read more
12th Feb 2022 (3 years ago)
D Mateo
This is the best estate agent I have ever come across. They provide customer service at its best with a very human touch that made me feel well looked after in the stress of looking for a new home. I can't recommend them enough... Read more
20th Dec 2021 (3 years ago)
D Brandon
Dreadful, awful estate agent.
Steer clear!
We rented our flat out with them, they paid little attention to looking after our interests, they were rude (I won't mention names but they know who they are) usually took ages to respond to emails and then became short-tempered and aggressive when frustration was shown!
Little attention was paid to them doing their job and when things got particularly difficult and rude, S essentially said, here's the bosses details, complain if you like.
They weren't bothered about being decent or professional. It was only when we moved to a new estate agent we realised how things SHOULD be done and how much was ignored by Steven J Moore
Steer well clear. They're rude, don't do their job properly and are completely unprofessional... Read more
Landlord
10th Aug 2021 (3 years ago)
I Railean
Very professional and friendly ????... Read more
1st Jun 2021 (3 years ago)
T Wilson
Excellent service when we wanted to view a property last week....... Read more
24th Apr 2021 (3 years ago)
M Pettersen
Cannot praise the service too highly. Despite lockdown etc the sale went through quickly and efficiently. I would certainly use Steven J Moore again with full confidence.... Read more
Seller
31st Jul 2020 (4 years ago)
T Trip
Absolutely terrible experience. Avoid this Estate agent. I’d give zero stars if I could. You have been warned.... Read more
10th Nov 2019 (5 years ago)
S Byrne
The team at Steven J Moore went above and beyond in helping me buy my first property. I highly recommend the team here, I wish I could give more than 5 stars.... Read more
Buyer
2nd Jan 2018 (7 years ago)
J Byrne
The lettings team are really supportive and have made the experience of renting my first property an easy and enjoyable one.... Read more
Tenant
2nd Jan 2018 (7 years ago)
A Watson
Recently sold my house and the guys in the office made the entire process super easy and painfree. Thank you guys for all your support and I would recommend to a friend... Read more
Seller
11th Dec 2017 (7 years ago)
S Logan
Thank you to Steven J Moore for all there help and support, selling a house is difficult and they helped me out a tonne by making a process easy for me.... Read more
Seller
11th Dec 2017 (7 years ago)
A Barr
The most unprofessional estate agent I have ever been to. Discrimination at its finest and unless you are friends with the staff or are the perfect atomic family I would avoid them like the plague. Rude staff who shout down the phone and don't let you get a word in at all.... Read more
5th Oct 2016 (8 years ago)