S Kelleher
We have recently purchased our new home through Strutt and Parker, and I'm sure without the professional approach of John Seward and his team the chain would have never completed.
We can't thank you enough for the great communication and service we received. Next time we will be selling through you as well that's for sure...... Read more
Buyer
7th Nov 2024 (11 weeks ago)
Y Stile
The team at Strutt and Parker led by John Seward did a fantastic job for us selling our house going the extra length to deliver a bespoke, knowledgable and always friendly service. Absolutely top class... Read more
Seller
7th Nov 2024 (11 weeks ago)
J Melville
After looking for a house in the mid and north Essex areas for months, I cannot express my delight at meeting Lydia from Strutt & Parker, and then subsequently Sharnie. Lydia immediately forged a relationship that was warm and trusting. There was no hard sell, she was just open and curious about what would be right for us. The house we were viewing involved more work than we had originally wanted to do, and I was struck by how responsive and informative Lydia was about our many initial questions subsequent to our viewing. She made it easy for us to decide what was best for us. We ended up having our offer accepted and Lydia and Sharnie were helpful and quick to respond throughout the process, conducting themselves with a professionalism that took much of the stress of buying out of the equation. We cannot recommend Strutt & Parker Chelmsford more highly. We would not hesitate to work with them again! Thank you Lydia & Sharnie.... Read more
Buyer
5th Nov 2024 (11 weeks ago)
P Neilson-Factor
Sharnie and the team were great. Very helpful, communicative and good well-evidenced advice that helped us make decisions. Have already recommended to others.... Read more
1st Nov 2024 (12 weeks ago)
P Jobson
John and all the team at Strutt & Parker have been absolutely brilliant in helping with the sale of our Aunt's home. Everyone at S&P were extremely knowledgable, helpful and professional and we just can't recommend them highly enough! Thank you John and thank you Strutt & Parker!... Read more
Seller
25th Oct 2024 (13 weeks ago)
E Crick
Didn't want to give this so called brilliant estate agents a one star they do not deserve it after the way we have been treated the past 3 years we have been renting from them.
My first point is you ring the office for some help if there is a problems and you get told they will give you a ring back but you wait and wait and still no call back.
We had a problem with the flooring in our kitchen and got told they would sort it when someone finally came out to have a look he was very surprised and said it was asbestos in the kitchen flooring when they finally decided to address this issue and get new flooring it was 9 months later walking on asbestos in my kitchen.
We also asked to get someone to have a look at the bathroom due to there being thick black mould accumulating on our bathroom ceiling when we asked about this we where told to wipe it with bleach and water NOT ACCEPTABLE.
And to top of this matter we are now being evicted after being there 3 years but have also heard that we are not the only people this has happened to due to 3 other families have been evicted aswell from these houses they are renting to people
ABSOLUTELY DISGUSTING
how this company is still running I will never know no respect for tenants atall... Read more
Tenant
1st Sep 2024 (21 weeks ago)
A LTD
My sale and purchase were not easy and was very protracted, but S&P acted very professionally and certainly helped with the overall process. Thanks John.... Read more
Seller
6th Aug 2024 (24 weeks ago)
J Minichiello
John was instrumental in getting the complex sale of our house concluded. He assisted in getting the house in the market and then advised periodically on the pricing strategy which ultimately led to a very loyal and determined buyer. Thereafter John assisted in the communication up and down the chain with other agents and lawyers which led to exchange and completion when, at one point, all seemed lost. We are forever grateful in now living in the house we always wanted.... Read more
Seller
6th Aug 2024 (24 weeks ago)
C C
We have just completed on our purchase with Strutt and Parker, Chelmsford.
John was brilliant from start to finish with all aspects of our purchase.
Excellent communication and always returned calls promptly.
I would definitely recommend using Strutt and Parker. John made the process less stressful than it could otherwise have been. Thank you.... Read more
Buyer
19th Jul 2024 (6 mo. ago)
Lynne
S&P Chelmsford team pulled together to ensure completion of a complex disposal of part which was further complicated by legal access issues.
My particular thanks to John and Lydia for their professional personable & persistent approach converting offer to completion within 3 months.... Read more
Seller
12th Jun 2024 (7 mo. ago)
R Clifford
Strutt & Parker were the estate agents representing the sellers in our house purchase. John always kept us in the loop and was easy to get hold of when we needed him. I would 100% recommend using them in the future.... Read more
Buyer
16th Apr 2024 (9 mo. ago)
L Gurney
John Seward is excellent. He kept us informed on the house sale process/progress even when problems arose. Shielded us from a lot of hassle. John knows his patch very well. We'd recommend him and S&P.... Read more
Seller
7th Mar 2024 (10 mo. ago)
G Berrill
We had numerous difficulties selling our house but Lydia was taken on by Strutt and Parker and was very kind and efficient and helpful.
We happily moved in June of this year.... Read more
Seller
30th Aug 2023 (1 year ago)
C conway
Fantastic service and support throughout our house purchase. We couldn't have asked for more from Mark and John to make the whole process as possibles at possible.... Read more
Buyer
7th Aug 2023 (1 year ago)
V O'Donovan
I found John Seward from Strutt and Parker to be an exceptional estate agent. Right from the get go he listened to what we were after and kept an eye out for us. He would check in regularly to see if we were still looking, but not in an annoying way, more to keep us informed of the market and he always remembered everything I told him so I never had to repeat myself. He then found an ideal house for us and due to his network and relationships we were able to view it and put in an offer before it went on Rightmove. Throughout the move he was friendly, informative, always available and went above and beyond to help us. He made sure the whole process was smooth and if there were any bumps or delays he kept everyone informed with great communication. Without doubt I would recommend Strutt and Parker and especially John.... Read more
Buyer
2nd Aug 2023 (1 year ago)
R Hayes
John Seward and Mark Davies were extremely helpful and professional in selling our property in Little Waltham, warm and friendly throughout the process, they went out of their way to make things easy for us. Highly recommended.... Read more
Seller
2nd Aug 2023 (1 year ago)
J Wood
Excellent service from start to finish. Proactive, clear and concise updates on my sale through to completion. I would highly recommend.... Read more
Seller
1st Aug 2023 (1 year ago)
A McIlquham
John has been fantastic throughout our sale and purchase. Everything was dealt with in a very proactive, professional manner and communication back to us always brilliant. Highly recommended.... Read more
Seller
1st Aug 2023 (1 year ago)
K V
It's like dealing with stroppy teenagers. The lettings director is a immature, narcissistic child, who throws her toys out the pram when asked to provide customer service. They believe they're involved in a one way agreement where only their tenants are expected to give up their time for repeated visits where nothing is ever fixed.
BNP..... Probably.... Read more
Landlord
30th May 2023 (1 year ago)
E w
I found them helpful company and worked very hard to sell my property. Always available or ready to help if I called or needed queries raised.
Proactive and not complacent... Read more
Seller
6th Apr 2023 (1 year ago)
J Stanford
Very professional quick response to calls and emails very helpful... Read more
4th Apr 2023 (1 year ago)
D Harpur
In a period when the UK housing market changed beyond recognition Strutt & Parker worked with us in partnership to get the house sold.
Valuation: While the valuation was not the highest among the agents we consulted we realised that Strutt & Parker’s was the most realistic and ultimately proved to be spot on.
Marketing: The marketing brochure was strong and professional and the process to put it together was simple. We felt that the house was presented in the best possible way and while other agents look for an up-front marketing fee Strutt & Parker offered it within the cost of the service.
Communication: John Seward (as lead agent in our case) has been excellent at keeping us up to date throughout and handled all of the admin and queries personally. The house sale was managed as a partnership with us and John’s experience guided what I think were some good decisions. The rest of the team were similarly supportive in his absence.
Issue management: There were a few small blocks in the road but these were handled diplomatically and with common sense in order to get us to exchange.
Overall the selling experience with Strutt & Parker has been a good one and I would recommend them.... Read more
Seller
28th Mar 2023 (1 year ago)
A Duffield
I recently sold my house through Strutt & Parker, dealing with John Seward and Lydia Seleska..... a great team.
I dealt mainly with John, and he was brilliant. He not only anticipated certain issues but managed very successfully to navigate through them. He kept the momentum going, leading to a successful conclusion for everyone. His experience really shone.
I have no hesitation in recommending John and his team at Strutt & Parker and will definitively use them again.... Read more
Seller
10th Mar 2023 (1 year ago)
M Graves
Experienced dedicated responsive alert
Communication and professional If you can find a similar good luck... Read more
4th Mar 2023 (1 year ago)
B L
A first class service from John and all the team at Strutt and Parker.
Friendly, patience and courteous. Thanks.... Read more
23rd Feb 2023 (1 year ago)
T Scriven
Total dis-regard for public saftey by a male staff member in a white car when turning into their car park at 7.15 this morning. I was on a scooter and he overtook me at the last second to turn in. Nearly an accident. When confronted the staff member said he indicated and offered no apology. Not acceptable!... Read more
22nd Feb 2023 (1 year ago)
S Bendall
The best Estate Agent I've dealt with! Cannot fault Strutt & Parker. Excellent communication, amazing staff who are genuinely there to help things go as smoothly as possible. John has been absolutely brilliant, as have Fiona and Mark.
Thank you!... Read more
9th Feb 2023 (1 year ago)
G Odiam
Worked with John Seward on the sale of my parents house, which completed yesterday. John was professional, pragmatic, and friendly in his dealings with all parties involved - even when faced with a few challenges! Very happy to recommend him and Strutt & Parker.... Read more
Seller
31st Mar 2022 (2 years ago)
K Dale
Dealt with John Seward. Very helpful, friendly and got the job moved on when things got tough. Thanks very much John!... Read more
27th Mar 2022 (2 years ago)
G ayton
We really appreciated the way Mark and Stephen sensitively handled the sale of our family home of over 50 years. Both were very approachable, very professional and experienced. They were quick to respond to queries, kept us up-to-date, calm about any issues and made the whole sale straight forward and as stress free as possible. We cannot recommend them highly enough.... Read more
Seller
29th Jan 2022 (2 years ago)
A Sergeant
We recently moved house which was supported by Stephen at Strutt and Parker for both our sale and purchase.
Stephen is the model Estate Agent that all agents should be aiming towards. He understood our needs, worked with us to find a suitable purchaser than found our dream home for us before it hit the market.
As with all house moves, there are always obstacles. Nothing was ever a problem for Stephen even when the process was becoming particularly stressful. We spoke on a near every day basis and worked together to progress things. He was always focused on getting the right outcome for all involved which he did.
We will always be grateful for everything Stephen did for us to secure our dream home and will have no hesitation in working with him again on our next move.
Couldn't recommend him enough - thank you Stephen!... Read more
Seller
1st Nov 2021 (3 years ago)
M Scott
Initially marketed our house before Covid struck but then the market went quiet so decided to take it off and wait for more a more conducive environment. Stephen at Strutt & Parker Chelmsford always had us in mind and approached us whilst the market was quiet to ask if they could show to a family that were interested in moving to the area - the viewing was arranged and the deal was done shortly after.
It wasn't all plain sailing as we then needed to find a property. When we did there were many hold ups due to it being an old listed property but Stephen kept us in touch with every detail of the chain below and fully appreciated our issues so fielded a lot of frustration from the chain that was aimed our way due to the many issues that arose with the survey.
Very professional, efficient and knowledgeable. Can't recommend them highly enough.... Read more
Seller
25th Oct 2021 (3 years ago)
F F
I have rented properties from Strutt and Parker Chelmsford for many years, they are truly a wonderful company and the people who work there are exceptional.... Read more
Tenant
8th Aug 2021 (3 years ago)
L Roberts
Great team great place always professional and helpful... Read more
26th Jun 2021 (3 years ago)
A Harper
John Seward and Stephen Howard in the Chelmsford office acted for us on our sale. Both John and Stephen were excellent, keeping us in the loop and providing regular feedback and updates. We thoroughly recommend them.... Read more
Seller
23rd Jun 2021 (3 years ago)
K Breen
Dealt with Stephen Howard throughout our sale, couldn't recommend him highly enough, his communication through the whole process was excellent. He dealt with solicitors & other estate agents in a quick timely manner, helping the transaction to complete efficiently.
Would definitely use him again in the future.... Read more
Seller
2nd May 2021 (3 years ago)
J Compton
I didn’t used Strutt and Parker for my sale but used them for my purchase.. Stephen made what was a very hard move as seamless as it could be partnering with me to push it through. Where my own agent was pretty mute in the whole process.. if I’m to sell my lovely house in the future I’d have no hesitation in using Stephen for the sale.... Read more
Buyer
1st May 2021 (3 years ago)
R Davies
We have bought once and sold two houses through Strutt and Parker. We have always received great support and advice throughout the processes. John Seward has been our main contact and he has been particularly helpful in moving a complicated chain to a successful conclusion when things got tricky. Their general knowledge of, and connections across the local market is impressive. Thank you.... Read more
Seller
15th Mar 2021 (3 years ago)
G Pigot
Strutt and Parker were instructed by the sellers on my recent house purchase, and John Seward was the lead advisor. Even though I was not
John’s client, he was responsive, efficient and pragmatic at all points during the process. We had a fairly long chain, with the usual troubles that that brings, and I think John’s persistence and determination is one of the main reasons the whole thing held together and completed. I am very happy with my purchase and could not fault this selling agent. Recommended!... Read more
Buyer
12th Mar 2021 (3 years ago)
R Seymour
We sold our house through Strutt & Parker. Due to Covid restrictions we conducted the viewings ourselves which saved the agent time, but was not reflected in commission charged, and initially we felt that communication could have been better; it improved when it was agreed that we would deal solely with one member of staff. Where Strutt & Parker excelled was in following up the chain both above and below us once we had accepted an offer. The whole process to completion took over 5 months and would have been even more stressful without John Seward's dogged determination to keep things on track. Communication in this context was very good.... Read more
Seller
12th Mar 2021 (3 years ago)
V Button
Stephen Howard helped us sell our Mum's home after she died. He has excellent knowledge; experience; straightforwardness; persistence in following things up without us chasing him and a quiet calmness helped enormously. We thoroughly recommend both Stephen and S&P. He recommended & used a sealed bids process which got us several good bids which we were free to choose which if any we wanted to accept.... Read more
Seller
3rd Mar 2021 (3 years ago)
R Anchan
Very disappointed with the service :( didn't keep me upto date with the developments at all,though i was the first one to offer on the asking price on the property,they will not clearly tell you what's happening behind the scenes until you actually lose out on the property.... Read more
13th Oct 2020 (4 years ago)
M Smith
I have never dealt with a worse Estate agent before i emailed Jenny about a property and was booked in with a viewing for 10am i went to view the property and then called up to put a offer in to be told someone "beat me to it" i asked how that was possible and was told because someone who viewed it at half 9 called straight away and took the property and its on a first come first service which was not stated once or i wouldn't of even gone to my viewing also the fact that i travelled over 40 minutes to view a property which was taken off the market half hour before my appointment and i was not called to be told not to come or nothing and they allowed me to view the property knowing i wouldn't be able to accept it i called to ask a manager to call me back as was not happy and that obviously didnt happen awful service wasted my time and appalling how they work it with a first come first when they have other viewings available on the same day!!!!... Read more
21st May 2020 (4 years ago)
T T
Good team, dedicated to getting the sale complete. I was working with John Seward, great service. He went above and beyond to get the deal concluded in a challenging chain. Thanks John... Read more
Seller
24th Apr 2020 (4 years ago)
V Tomlinson
The team at Strutt and Parker were great - they handled our sale, finding us a buyer within a month, and also handled our purchase too, they were professional and helpful and we would recommend them to anyone else.... Read more
Seller
5th Feb 2020 (4 years ago)
L McGregor
I sold my home through Strutt and Parker and had a great experience. From start to finish, the sales team were so helpful and explained everything to me. They valued my property exactly as I had hoped and the accepted offer was exactly what I wanted, I couldn't have asked for anything more. They updated me regularly and made the whole transaction seemingly easy and stress free. Not only did I sell my home through them, I also used their mortgage advisor for my onward purchase who again made everything so simple and easy to understand. The teamwork between the two was great and I would have no hesitations in recommending them to my friends and family.... Read more
Seller
29th Jan 2020 (4 years ago)
N Billy
Slow to respond, constantly having to chase for a rental, rude staff..peter Mason. There was no way I could continue to offer £2000 per month rental with this poor attitude and delayed responses to emails and calls. Wouldn’t recommend for tenants or landlords. I’ve only being enquiring for over a month. Just one big failure. As backed up my another review. Disappointed and wouldn’t recommend... Read more
16th Dec 2019 (5 years ago)
T scotto
Absolutely useless haven’t got a clue how to run a business tried buying two properties 7 months ago for asking price, messed me around for around a month told us it’s sold to someone else after saying it’s going to be ours etc etc and guess what there still for sale back on market !!!!... Read more
Buyer
22nd Nov 2019 (5 years ago)
M Bil
Met with the fellow to visit a house in Chelmsford... Read more
27th Aug 2019 (5 years ago)
A Habib
Great place to purchase your next home from great staff... Read more
Buyer
20th Aug 2019 (5 years ago)
N Gulliver
outstanding people with great knowledge... Read more
3rd Mar 2019 (5 years ago)
M clarke
To say thankyou to Sharnie Rogers in helping us buy our dream home, she was always available to assist with queries and returned calls or messages promptly, nothing was ever too much trouble in assisting a complex purchase happen...... Read more
Buyer
30th Apr 2016 (8 years ago)