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Estate Agents in Chelmsford
Kiln & Lodge Estates

Kiln & Lodge Estates

4.8

30 reviews

Victoria House, Victoria Road, Chelmsford, CM1 1JR

Moving home can be a frustrating a stressful experience, and the role of a good Estate Agent is to help you through the whole process from placing your house on the market, to moving into your new home. This will involve liaising with Mortgage Brokers, Solicitors, and other Estate Agents involved in the chain, and giving you regular feedback. With over 50 years experience within various sectors of the property market our dedicated staff will work hard to ensure your move goes smoothly.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 9:00am - 6:00pm
Wednesday 9:00am - 6:00pm
Thursday 9:00am - 6:00pm
Friday 9:00am - 6:00pm
Saturday 9:00am - 3:00pm
Sunday Closed

View all details

Accreditations

Kiln & Lodge Estates Reviews (30)

Have you used this agent?

L chenery

Great estate agents, found Scott and Alex extremely helpful and friendly at all times, they made the process a lot easier.... Read more

11th Nov 2024 (27 days ago)

G Rees-Wells

really very grateful, top drawer service from day one. Thanks again Gareth and family... Read more

17th Oct 2024 (7 weeks ago)

D Skeates

What an amazing team they are at Kiln & Lodge. From my very first communication, everyone communicated quickly and professionally. Their local knowledge and attention to detail ensured a quick sale whilst maximising the sale price. Thanks, Dan... Read more

2nd Oct 2024 (10 weeks ago)

L Hack

Scott and Emily are great people to work with and I would have no hesitation in recommending them to get you moved.... Read more

26th Sep 2024 (10 weeks ago)

R Walton

Emily was kind, supportive and so so helpful, and I wasn't actually the seller but the buyer. Would recommend them highly for their personal service.... Read more

13th Aug 2024 (17 weeks ago)

K Baker

From our first meeting with Scott it was evident that he knew the area well and the business of selling houses but above all, he cares about the people and the journey they are taking. He and Emily have looked after us from day one and reassured us through this stressful time. They have kept us updated with progress all the way through and beyond in fact, as we have completed on our sale but our purchase is a little behind and Scott is still keeping in touch even though his part of the process is completed. We cannot recommend them highly enough. We would definitely use Kiln and Lodge again.... Read more

13th Jul 2024 (21 weeks ago)

Cos

Scott, Emily, and the entire team at Kiln & Lodge have truly gone above and beyond in handling the sale of not just one, but two properties for us. While the first property sale was relatively straightforward and stress-free, the second one presented unforeseen challenges. Despite selling fairly quickly before the Christmas holidays, we were left devastated when the buyers decided not to proceed with the purchase in the new year. Throughout this turbulent period, Scott's unwavering commitment to keeping us informed and reassured was truly commendable. Despite the setback, he wasted no time in springing into action, swiftly relisting the property and orchestrating a successful sale within a week of relaunching it to the market. Despite the frustration of going through the viewing process again, the outcome surpassed our expectations. However, the rollercoaster ride didn't end there. Shockingly, we faced another setback when the second buyers pulled out of the sale. Yet again, Scott and the team at Kiln & Lodge didn't miss a beat. With their proactive approach and dedication, they quickly got us back online and secured another sale without delay. What truly sets Kiln & Lodge apart is not just their ability to navigate through challenges, but also their personal touch, understanding, and exceptional communication skills. Their willingness to go the extra mile made the entire experience far less stressful than it otherwise would have been. We are forever grateful for their professionalism, perseverance, and genuine care. Without hesitation, we wholeheartedly recommend Kiln & Lodge to anyone seeking a top-notch estate agent who will prioritise their clients needs and deliver outstanding results.... Read more

25th Jun 2024 (24 weeks ago)

B Latford

Yesterday I Rang this company to talk about putting my holiday home ( lodge) up for sale. Was advised after just a few details given that someone would call me back that day. By mid afternoon no one had called me so I rang again to be told again that someone would call me back. No one did. This morning I rang for 3rd time and talked to a guy who said that the number id called on wasn’t the correct one for selling my seaside holiday lodge and that he’d email the correct person to get back in contact with me. I asked why I wasn’t told this when I first rang and he said he didn’t know so my response was that they weren’t very professional and no thank you. What a way to run a business I would never use them now.... Read more

12th Jun 2024 (26 weeks ago)

J Kilburn

Brilliant initial viewing with Scott. I was then passed on to Emily from there who was very accommodating with multiple late views along the process to fit around my work hours. Always a pleasure to speak with and was very helpful from start to Finnish. Would recommend.... Read more

2nd May 2024 (7 mo. ago)

G Johnson

Scott provided a very comprehensive assessment of my property and Emily handled most of the viewings in a friendly and professional manner. Would definitely recommend.... Read more

2nd May 2024 (7 mo. ago)

R Begum

Scott has been absolutely amazing, he went above and beyond to make my dream come to reality. Scott has always responded to queries and resolved any issues promptly. I truly believe this sale would not have been possible without his dedication and support. A very big thank you to Scott and the team.... Read more

1st May 2024 (7 mo. ago)

E Buckland

Would not recommend to manage tenancy or sale of a property. They had my business for both and I ended up in a awful and costly situation where my buyer pulled out a few weeks before exchange without good reason and the tenant damaged my property during the final 2 months notice (including building their own rubbish tip at the bottom of the garden). Full checks were not done since the property was out on the market (except quick look around while holding viewings) and it turns out Kiln and Lodge didn't even hold the deposit or the keys to the property (but told me they did, as the portfolio had been sold to them) and the buyer had cited access issues before. No real apology from the team, just a "lessons learned" email. Sad to say my lesson was a huge financial one.... Read more

26th Apr 2024 (7 mo. ago)

K Rangineni

Emily / Scott so friendly and professional they will take customer intention and commitment on the board they will try their best between vendor and buyer. Hopefully they will give good news. Thank you ????????... Read more

3rd Apr 2024 (8 mo. ago)

S Teal

We honestly can’t thank Scott and his team enough for their incredible work and support with the slightly complicated sale of a relatives house. Scott was friendly and knowledgeable from the start, he went out of his way to make the process as smooth as possible, he did everything he said he would, stayed in touch, never had to be chased up. Absolutely top notch work Scott - thank you so much ????... Read more

5th Jan 2024 (11 mo. ago)

V Goh

Moved into our place not long ago, but Emily has been absolutely lovely and very helpful in our move. She’s been readily available every time there is an issue or question and talked us through the process to make sure we are well informed. Our entire signing process was done quickly. She was flexible on move in times to meet us and also helpful in keeping in touch with the landlord. Having dealt with quite a few agents in the past, I can definitely say this has been the most pleasant experience so far. Polite, professional, flexible, and well-informed.... Read more

5th Jan 2024 (11 mo. ago)

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