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  1. Home
  2. Abbotts - Chelmsford
Abbotts - Chelmsford Logo

Abbotts - Chelmsford

Opens Monday at 9:00am
17 Duke Street,Chelmsford, CM1 1HP
Abbotts Chelmsford are an estate agent in Chelmsford. They mainly list properties in CM1, CM2 and CM3. Over the last 6 months, they've listed 34 properties, with 17 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and Rightmove.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Abbotts - Chelmsford Reviews (61)

Have you used this agent?
  1. 89% 5/5 Stars
    89%
  2. 5% 4/5 Stars
    5%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 7% 1/5 Stars
    7%
All (61)
Seller (9)
Buyer (7)
Landlord (12)
Tenant (18)
General (15)

Anonymous Tenant

5/5 Stars
Chloe empathised with us and ensured that our search was less stressful. Considering we were new in the country. She was professional all the way.... Read more
Tenant
10th Oct 2022 (2 years ago)

Anonymous Landlord

5/5 Stars
I have been with Abbott’s for several years and find the Chelmsford office to be professional knowledgable and helpful.... Read more
Landlord
25th Jan 2022 (3 years ago)

J Kohn

5/5 Stars
Great experience from start to finish with Rob and Ben at Abbott's Chelmsford. Great service, explained things simply and professionally and found us great tenants quickly. Thanks Rob and Ben.... Read more
Landlord
20th Aug 2021 (3 years ago)

C Turner

5/5 Stars
Just to say a massive Thank You to Adam who assisted me with my re-mortgage. Listed out all my possible options and explained things to me clearly. Kept me updated throughout the process. Would highly recommend Adam. Very grateful.... Read more
6th Jul 2021 (3 years ago)

N Hughes

5/5 Stars
Megan and Jack were great. We had a ton of viewings and a top offer within a few weeks. Highly recommended and very competitive fees.... Read more
Seller
2nd Jul 2021 (3 years ago)

J Webb

5/5 Stars
Very pleased with the service provided by Rob/ Ben at Abbotts Chelmsford. Good communication by phone and email at all times, and always unfailingly polite. The whole rental process went very smoothly.... Read more
Tenant
26th Jun 2021 (3 years ago)

L Doyle

5/5 Stars
Very professional and quick to respond to any enquiries. Rob was very helpful when viewing the property.... Read more
25th May 2021 (3 years ago)

F K

5/5 Stars
Jack Gundry and Megan Baker of Abbotts in Chelmsford were exceptional in assisting me with the purchase of my house with a particularly challenging vendor. They accommodated me with multiple viewings and assisted with negotiations all in the midst of the pandemic. After many twists and turns where I think we were all unsure if the deal would conclude we managed to secure the purchase for which I am very pleased. I'm very appreciative of this and look forward to working with them again as they are very trustworthy agents indeed. Very transparent and responsive as they could possibly have been given the circumstances which is so important and a strong sign of good customer service which is quite hard to come by. Thank you both!... Read more
Buyer
23rd Apr 2021 (3 years ago)

Anonymous Homeseller

1/5 Stars
There was very little verbal engagement with this agent, and chose to ignore most of my questions via email on updates. My house was on their books for over 12 weeks and in that time, they managed to find only two potential buyers to view. Neither of which showed any interest, due to the agents not pushing the positive aspects of the property, of which there were many. I engaged a different agent at the end of the 3 month term and was inundated with viewers to the property and secured a sale within just 5 weeks.... Read more
Seller
20th Apr 2021 (3 years ago)

S Robinson

5/5 Stars
Very responsive to messages and queries, especially as this was my first time renting a property. Would recommend.... Read more
Tenant
19th Apr 2021 (3 years ago)

H Williams

5/5 Stars
I give Countryside 5/5 stars for the service my partner and I received recently from Adam Tanner. Adam was our mortgage advisor for our recent purchase and he dealt with any bumps in the road we had during the process with a high level of professionalism. Not only did Countrywide provide a brilliant service, Adam was at the end of the phone whenever there was a development in our process / situation and even if we were just concerned about any aspect of the process. I thoroughly recommend Adam Tanner and countrywide to anyone seeking a mortgage advisor and I'll be recommending Adam to friends and family.... Read more
Buyer
18th Apr 2021 (3 years ago)

D D

5/5 Stars
Very polite, friendly and helpful. Jack was exceptional at keeping us informed at all stages. He impressed us with his positive attitude, working hard to find us a buyer when our first sale fell through. Using Abbott’s was money well spent.... Read more
Seller
5th Apr 2021 (3 years ago)

C Paul

5/5 Stars
I received excellent and outstanding customer service from Jack at Abbots. He was extremely polite, helpful and supportive, there was nothing that was too much trouble for him. I have now moved into my dream home and like to express my sincere thanks to Jack for all of his help.... Read more
Buyer
24th Mar 2021 (3 years ago)

S English

5/5 Stars
Excellent service from the Chelmsford Branch. Dean kept me informed at every stage of the sale of my property. Whilst it took much longer than I'd anticipated, Dean worked hard to push things along. Exchanged today - hooray!! Would highly recommend Abbotts - very professional and friendly service.... Read more
Seller
24th Mar 2021 (3 years ago)

C Blakeborough

5/5 Stars
Have nothing but positive things to say about our experience with Rob at Abbotts Chelmsford. Quick to respond, friendly and communicated with us every step of the way in getting our dream property. Thanks again!... Read more
16th Mar 2021 (3 years ago)

L Hale

5/5 Stars
Such a pleasure to have dealt with! Rob made the whole experience of sorting out a rental so easy! Communication was excellent no problems, can't express how helpful compared to other agents! Can't thank you enough!! Highly Recommended!!!... Read more
Tenant
24th Feb 2021 (3 years ago)

L Pengelly

4/5 Stars
Rob and Ben have handled two of my tenancy agreements. The hand held me through the process of marketing, viewing and the legal aspects of letting my property. Always available for any questions, no matter how small. Communication was clear and I was kept up to date at every stage of the process. Would recommend.... Read more
Landlord
18th Feb 2021 (3 years ago)

D tucker

5/5 Stars
Had the best experience with Abbots Chelmsford. Everything was easy and straight forward from the beginning. Rob was really helpful and attentive, couldn’t of asked for a better service. Thank you again... Read more
16th Feb 2021 (3 years ago)

A R

1/5 Stars
Appalling level of service. I have been letting my property for 2 years with Abbotts and was assured the first inspection was completed. I didn't feel the need to follow up with this, as I pay for a 'managed' service so wanted to reduce my time spent and in turn additional stress. It has now come to light when asking for evidence of this (due to the tenants reluctance at me coming with a contractor to fix something) that no inspections have been made. Even more frustrating is that no apology has been made, just ignored emails and calls. It is now being investigated by the internal complaints department prior to the Property Ombudsman. Through Abbotts negligence my property I expect will now have significant damage. Abbotts also asked if I wanted a boiler service through their contractor but I informed them I had already organised this myself. My plumber arrived only to be told that the boiler had been serviced as the tenants had assumed the contractor Abbotts had sent, was my plumber. Abbotts then tried to make me pay for this, despite it being their own error through overlooking my email and me still having to pay my plumber. I decided to get the property valued, sales team called only to get myself mixed up with the tenants and my name wrong. This wouldn't normally be a major issue but when you want to trust someone to sell something of such value and a professional service to enhance the sale of your property this isn't very re-assuring......my advice on both sales and lettings......go elsewhere.... Read more
Landlord
16th Jan 2021 (4 years ago)

S Grimshaw

5/5 Stars
We recently sold our property in South Woodham Ferrers though Abbotts at Chemsford. We decided to go with Abbotts because they managed to sell our previous property during the recession in 2008. Twelve years later they had maintained their high standards of professionalism, presentation and determination to sell in whatever market you find yourself in. We sold (STC) in a week and Jack and his team at Chemsford managed the process from beginning to end with out ever dropping the ball. We would recommend their premium marketing Pack option, because their professional photograther is outstanding and makes your property stand out from the crowd. If you want to get moving then we would certainly recommend Abbots at Chemsford.... Read more
Seller
11th Dec 2020 (4 years ago)

M Norton

5/5 Stars
Sold a property with Jack at the Chelmsford office. Despite all the issues with the pandemic it was a really great service. Communication was excellent and he made sure all parts of the chain were together. Excellent.... Read more
Seller
9th Dec 2020 (4 years ago)

J Wilton

5/5 Stars
I recently remortgaged a buy to let property using Abbotts Countrywide, our Mortgage advisor Adam was absolutely spot on. He worked hard for me to get the best product. Lenders have been moving rates around to reflect the uncertainty in the economic environment due to the pandemic but Adam persevered and thoroughly searched the market place to get me the right mortgage. Full marks to Adam in terms of dedication, professionalism and personal touch. I was given a thorough and compliant service and all personal data was directed through the correct channels and the entire process was safe and secure. Abbots Countrywide get my vote and id be happy recommending them moving forward. Best, JW... Read more
Landlord
1st Dec 2020 (4 years ago)

L H

4/5 Stars
Friendly and well mannered staff who helped us during the renting process and explained everything clearly. =... Read more
Tenant
8th Oct 2020 (4 years ago)

P siggers

5/5 Stars
Great service from Jessica and Ben at abbotts chelmsford,very helpful and quick to reply, making sure I secured the rental property I was looking for... Read more
Tenant
6th Oct 2020 (4 years ago)

E Watts

5/5 Stars
I wish to thank Jessica and Ben for all the help they have given me on renting a property through them, they have been very professional and helpful, and always on hand if I had any queries. So thankyou to you both... Read more
Tenant
6th Oct 2020 (4 years ago)

Kerimorgans

4/5 Stars
Jessica was helpful and found us a place we really love. Would recommend.... Read more
14th Sep 2020 (4 years ago)

E Westhuizen

5/5 Stars
We had the best service from Ben and Jessica at Abbotts Chelmsford. They were professional, friendly, reliable and efficient, which made it a pleasure in dealing with them. I can thoroughly recommend them! Thanks again, Elma... Read more
30th Jul 2020 (4 years ago)

J Kepler

5/5 Stars
Great service from the Lettings team. Very helpful and professional.... Read more
Landlord
29th Jul 2020 (4 years ago)

C Harvey

1/5 Stars
I have rented for almost 20 yrs and Abbotts Lettings is bar far the worst agents I’ve ever had to use. In the 5 yrs I rented from them, they messed up my money numerous times, never telling the owner it was their mistake not mine. They took forever to respond to repairs that were needed. When i moved out they ignored me for months in order to keep my deposit, which luckily I took further & got it back after 6 months, they lied about things when I took it further also. Such a shame. Do not rent from them...... Read more
Tenant
20th Jul 2020 (4 years ago)

M normington

5/5 Stars
Wow, absolutely amazing team. I was selling a property for the first time and Dean did not disappoint, from the very first time I met him he was super helpful and during the selling process he continuously provided updates to myself and the buyer. I was also recommended the inhouse mortgage advisor, Adam, who did not disappoint, always working with me to find the perfect and most suitable deal. One thing that stood out about Dean & Adam was that they never needed to brag about how good they are, their work did the speaking. Abbotts are really a one stop shop for all purchasing/buying needs, I highly recommend.... Read more
Seller
17th Mar 2020 (4 years ago)

K merriman

5/5 Stars
Jessica was very helpful in finding a rental property for my sister-in-law and very friendly and easy to deal with,Keeping in contact with my partner Paul and meeting them at the property. She made the process very simple. We definitely recommend the rental side of this business... Read more
6th Feb 2020 (5 years ago)

L Smith

1/5 Stars
Absolutely outraged by the check out service provided here. No deposit or communication received, 5 weeks after leaving property. I would steer clear of this company as the process of receiving your deposit back are non existent. The communication is so poor, that they are breaching every clause of their contract. I had to put 1 star but it deserves -10 stars. I will be seeking legal advice so please ensure before you rent of these guys that check out other more ethical companies.... Read more
Tenant
14th Jan 2020 (5 years ago)

L Humphrey

5/5 Stars
I have resenly rented a property in Chelmsford and I can honestly say that dealing with Abbotts has been first class, my agent was Jessica and from the first phone call I made to Abbotts was to Jessica a lovely young lady who is well on top of things with updates, information and keeping me in touch with what's happening and when, they even carry out follow up calls after you have moved in to check all is well. I would totally recommend Abbotts to anyone looking to rent, friendly helpful service.... Read more
Tenant
2nd Dec 2019 (5 years ago)

L Perry

5/5 Stars
Really friendly and helpful team. Really impressed with their customer service, particulalrly Dean. Thank you very much for all your help!... Read more
22nd Nov 2019 (5 years ago)

R Bentley

5/5 Stars
Purchased a property recently from Abbott’s. Found Dean Ellis very helpful. Everytime I asked him for assistance he was able to get me an answer.... Read more
Buyer
24th Oct 2019 (5 years ago)

C Eboutou

5/5 Stars
Adam Tanner is a true professional who puts the client first. He worked tirelessly to match me with a Mortgage that was best for me. He is detailed, patient and gives the client the true picture. Then again he is not just a Mortgage adviser but also a protection consultant. He would make sure the numbers add up so that when you get the mortgage , you also do not feel the strain. I would recommend Adam to my friends and family because he is one of the best in the industry.Thank you Adam!.... Read more
27th Sep 2019 (5 years ago)

L sneddon

5/5 Stars
Excellent experience using Abbotts ! The service provided went over and above in terms of pro-activity and support. This agency are extremely reliable, efficient and organized. Jess and Ben were not only readily available and helpful with any query I had they also actively thought of me regarding a suitable property as they knew my needs. Could not have hoped for a smoother experience and would thoroughly recommend them ! Thanks again, Lorraine... Read more
26th Sep 2019 (5 years ago)

B Roberts

5/5 Stars
Really professional, timely and helpful! I have moved house a lot and this was by far the best letting agent I have ever used. Thanks for helping me find a new home ????... Read more
Landlord
16th Aug 2019 (5 years ago)

C Turner

5/5 Stars
Adam was excellent. He helped me with my mortgage while purchasing my first home (which was a shared ownership). He communicated directly with my solicitors and kept me updated and calm at all times, explaining the process step-by-step. Would highly recommend Adam to my friends & family.... Read more
Buyer
6th Aug 2019 (5 years ago)

AMD

5/5 Stars
Great service, made our move very easy considering we are first time renters. Bukola was very helpful and made our move go as smoothly as possible.... Read more
Tenant
3rd Jul 2019 (5 years ago)

S R

5/5 Stars
The service at Abbotts Lettings in Chelmsford was great, very professional and friendly. They were also happy to help with any questions and made the move in really easy. Bukola and Ben are a great team.... Read more
Tenant
2nd Jul 2019 (5 years ago)

N o´core

5/5 Stars
Very friendly and easy to deal with. The whole process was smooth and simple... Read more
1st Jul 2019 (5 years ago)

S Roderick

5/5 Stars
I am really pleased with the customer service i received. Any questions i had were answered promptly. I was wished good luck and the sincerity felt genuine and personal. I would recommend their services and would also like to thank Bukola for making it all go smoothly.... Read more
18th Jun 2019 (5 years ago)

LucyParkin1

5/5 Stars
The team at Abbots made our entire moving process smooth and super easy. They were on hand at all times to answer all of our questions. We were in such a rush picking up the keys and signing the contracts and they did everything they could to make the whole process as quick as possible! Thank you Ben and Bukola for all your help, we are so happy in our new home :)... Read more
Tenant
29th May 2019 (5 years ago)

M Sharpe

5/5 Stars
Fantastic estate agents! Great communication and really easy to deal with. One of the employees Bukola inparticular was very pro active, and worked really hard to get everything processed quickly and efficiently. Also Ben who works in the same branch was equally as helpful. Definitely recommend them to anyone else. Thanks again guys!... Read more
9th Apr 2019 (5 years ago)

D Rodwell

5/5 Stars
Adam Tanner made everything very simple and easy to follow, he also helped gain a higher mortgage than originally anticipated in order to secure our first home. Would recommend highly... Read more
Buyer
1st Apr 2019 (5 years ago)

R baroni

5/5 Stars
Outstanding customer service, Fast response, Professional staff. In particular David Tupper and his team always helped us to solve any problem / issues with our property. So we are really satisfied! thanks!... Read more
24th Mar 2019 (5 years ago)

E ruffles

5/5 Stars
Rented a property with Abbott’s for 2 years and they have always been extremely professional and Helpful. Especially Ben Kendall. Definitely recommend.... Read more
Tenant
20th Feb 2019 (5 years ago)

S Everard

5/5 Stars
Excellent customer service. We had consistent contact and updates throughout and the team were very supportive. Dean Ellis in particular was great, would highly recommend.... Read more
4th Feb 2019 (6 years ago)

J Manley

5/5 Stars
They have been helping us find tenants for a number of years and we have found them to be very proactive and and a pleasure to work with throughout.... Read more
Landlord
23rd Jan 2019 (6 years ago)

A Smithyes

5/5 Stars
Faultless service from Scott, Dean & Leon. We would have a call straight after every viewing with feedback, the communication from start to finish was fantastic, between them they all knew what was going on every step of the way. Would highly recommend Abbots Chelmsford to anyone looking to sell or buy a property.... Read more
Seller
19th Jan 2019 (6 years ago)

G Hak

5/5 Stars
Been renting around the Chelmsford area a few years now but this was my first time using Abbott’s. Would like to thank Ben and Bukola for all the help they gave. They were both very professional and got back to me right away with any questions I had. Will always be using Abbott’s in the future. 5 stars!... Read more
Tenant
24th Nov 2018 (6 years ago)

S Fox

5/5 Stars
Recently used Abbott's, Chelmsford and this being my first experience with them and it definitely wont be my last they are a fantastic letting agency. My problems were addressed quickly and efficiently. I dealt with two main port of contacts these being Ben and Bukola both of them very proficient and nothing was too much to ask, they found me a professional tenant very quickly . I've had a really positive experience and would not hesitate to recommend their services, Hope to deal with them again soon.... Read more
Landlord
22nd Nov 2018 (6 years ago)

G Dance

5/5 Stars
Dean and Scott were brilliant. We have been trying to buy a house for over a year and these guys made it happen! Thank you.... Read more
Buyer
25th Oct 2018 (6 years ago)

R Godfrey

5/5 Stars
Splendid service from Scott Cracknell. Our property sold within 2 weeks after disastrously being on the market unsold for 5 months with another local Estate Agent. From the outset their attention to detail was very reassuring, and the printed sales brochure they produced represented the property very accurately and in great detail and clarity. We appreciated the attention not only from Scott but the other staff members when he was absent. They were always cued up on the latest information and where we were in the process. They ensured that our sale went through as fast as possible, and Scott monitored the transaction with our buyers to completion. Very satisfied, thank you.... Read more
Seller
19th Oct 2018 (6 years ago)

N Hutchings

5/5 Stars
Ben and the team at Abbotts Lettings have managed our properties for the past two years. They have found us great tenants and the service has been outstanding. I would strongly recommend Ben and the team to any landlords looking to rent their properties.... Read more
Landlord
24th Jan 2018 (7 years ago)

S tredgett

5/5 Stars
Brilliant service and helped me to let my first home. Ben was excellent throughout the whole process and maintained good communication with me. Would highly recommend!... Read more
Landlord
21st Jan 2018 (7 years ago)

A behn

5/5 Stars
I have received excellent service from Sam,Sean and Ben. They reply very swiftly to my phone calls,texts and emails and have gone the extra mile for requests out of the normal remit. The managed rate is both reasonable and extremely competitive. I would certainly recommend Abbotts as it had previously been to me. My tenancy agreement has now ended at the moment but I would like to take this opportunity to thank Ben and Sam once again for their assistance during the last year and hope to use their services again in the future.... Read more
Tenant
3rd Apr 2017 (7 years ago)

S Enver

5/5 Stars
Dealt with Sam Berry, outstanding service. Very efficient and extremely helpful. Made a stressful time very smooth sailing. Should we look to rent again or know anyone who are looking to rent, I will definitely recommend! Thank you for the amazing service Sam. Al & Sera... Read more
Tenant
30th Jun 2016 (8 years ago)

F Beginnings

5/5 Stars
A big thank you to Ben and the lettings team at Chelmsford (branch), for their excellent communication, honesty and meeting deadlines as agreed. We will certainly use them again and recommend them to our family and friends. : )... Read more
Landlord
29th Sep 2015 (9 years ago)

L Walgate

5/5 Stars
We fully recommend Abbotts Lettings in Chelmsford. We have had a great service from them. I was heavily pregnant when I was searching for a home for my family. I had travelled down from Scotland with my mother as support, we only 3 days available. My husband and I were actually relocating from Ireland. When we found our ideal home with Abbotts, the lettings team were highly professional, paid attention to our needs, and provided a personalised service. The team went out of their way to make our move as easy as possible, and stress free. We are truly grateful, and very impressed. We are still customers! Nothing is or was ever too much trouble. The property management team are also very helpful, and professional in sorting out any maintenance issues. Thank you!... Read more
Tenant
14th Sep 2015 (9 years ago)
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