L Miller
Could be better.... Read more
30th Apr 2021 (3 years ago)
D Dance
Very helpful polite staff, experienced and knowledgeable.... Read more
11th Sep 2020 (4 years ago)
C Ng'andu
Great atmosphere and decor. Food is alright... Read more
31st Jul 2020 (4 years ago)
D W
Very efficient, friendly and fair lettings agency. Have let out through them ever since I stumbled on them in 2004 and would never be tempted to use anyone else.... Read more
Landlord
17th Jan 2020 (5 years ago)
M Chambault
Initially when we moved to UDL from our previous estate management company things looked positive. 3 months in, things could not be further from the truth. In the past 2 days, I have found them difficult to deal with, rude and aggressive over the phone. They are not interested in listening to what you have to say and their opinion is always correct even when they have half the facts.... Read more
13th Aug 2019 (5 years ago)
R Bansal
Friendly, helpful and professional. Great guys.
-Ravs (Envirofresh)... Read more
12th Apr 2019 (5 years ago)
J F
We rented for 2 and half years with Upstairs Downstairs and I highly recommend their outstanding service! They promptly dealt with any email and call from us, even if it was not urgent. Excellent telephone manners, polite and patient, they took the time to explain any process or query in detail. it was very much a tailored and personal service. We would like to thanks Mike in particular, who brilliantly looked after us in all the steps of the tenancy.... Read more
Tenant
6th Jun 2018 (6 years ago)
J Iskett
I have been a customer for over 10 years, and have always found them to be professional, knowledgeable and very efficient. Highly recommended.... Read more
3rd Apr 2018 (6 years ago)
H Smith
Professional , great service and very knowledgeable.... Read more
16th Nov 2017 (7 years ago)
? ???????
Just bastards!!! They don't give back most of the huge deposit they ask by lying that you have taken objects that never existed and that the house needs deep cleaning (charging more than 200 pounds!), even if you have hired professionals to clean the whole property before you leave!... Read more
Tenant
28th Aug 2017 (7 years ago)
S O'Halloran
Unfriendly and arrogant... Read more
24th Jan 2017 (8 years ago)