Would highly recommend Regents after spending some time looking for Tenants with other estate agents. Was very surprised how fast they secured my new Tenants. Highly recommend using Regents and the customer service was fantastic.
The Staines Office has greatly improved because of Joanna Eden's presence. Her confidence, her knowledge and the ability to liaise professionally with prospective tenants and landlords is remarkable. She is a credit to Townends.
Charging too much fees...
Not professional at all..
I am writing this review from a slightly different viewpoint I guess than most on here. I am a contractor to Tom/Will/Karen etc. I can honestly say that I have always found them to be pleasant and honest to deal with and very efficient. From what I have heard from most landlords I have dealt with whilst working on their properties, they seem to universally agree with my comments above.
I carry out work for several local managing agents and would definately put Gregory Brown top of my list
Appalling management of property, had several tenants over the years but each time the agent never pursued damage or cleaning of property - terrible service, do not recommend, find a tend by yourself and don't pay them the money as you are flushing it down the drain. They don't take tenants to arbitration and they don't withhold deposit for damage/cleaning.