A Sinclair
I paid for a will to be put in place by the solicitors at Young Robertson back in 2017. I recently made contact with the company and spoke to a very polite and helpful receptionist to request that some very important changes be made.
After several ignored emails to the solicitor and messages left to be past to Ewan Thoms, I today received a response from the receptionist saying that after talking to the solicitor that they are unable to help me as they are far too busy with conveyancing work and to take my business elsewhere to have my will fully rewritten. I find this an absolutely disgraceful way in which to treat a client that has previously paid for a service. At the time of having my will drawn up, I was informed that changes could easily be made. I am now being forced to pay for another company to fully rewrite my will. I will be taking this matter to the Scottish Legal Complaints Commission.... Read more
19th Jun 2024 (6 mo. ago)
J Piggottcustance
Good customer service... Read more
2nd Mar 2024 (10 mo. ago)
D wilkie
Young Robertson could not have been more helpful - outstanding local knowledge. Very reasonably priced, I couldn't recommend them highly enough.... Read more
3rd Oct 2023 (1 year ago)
Jane Mackay was outstanding, she couldn't have been more helpful and I'd not hesitate to recommend Young and Robertson.
Their local knowledge is second to none.... Read more
Landlord
3rd Oct 2023 (1 year ago)
J paterson
Jane is very polite and keeps us updated... Read more
30th May 2023 (1 year ago)
R Rowantree
Sad these days to see it so quiet and empty... Read more
21st Apr 2022 (2 years ago)
J Fairweather
excellent service.... Read more
25th Jun 2021 (3 years ago)
G Jhdjj
Very efficient... Read more
23rd May 2021 (3 years ago)
A Gillan
Great friendly service... Read more
19th Nov 2020 (4 years ago)
S Sutherland
Very friendly & helpful.... Read more
4th Oct 2020 (4 years ago)
K Cormack
Nice staff.... Read more
31st Aug 2012 (12 years ago)