We went to see the property and the agent, George, was late. We liked it and he asked us to put an offer on the property ASAP, there was another viewing one hour after us. He sent us a predefined offer by email, we signed it, then we heard nothing. We emailed, called and texted the agent for a few days, there was no answer. We ran into him on the street and asked him what happened, he told us somebody else submitted an offer 10 minutes before us and our offer was not even sent to the landlord. We did not believe the story for one second, we asked him how could the people after us submit the offer before us, it was not physically possible. And why they would not send all the offers to the landlord to decide, which is common practice? Horrible service, unprofessional and shady behavior, the negative reviews here are correct, avoid this agency at all costs!
1st Jun 2023 (8 mo. ago)