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STUDENTS BEWARE. The worst experience ever. Disgusting, mould infested flat. No communication - constant emails and phone calls, passed around from person to person.
Even collecting my keys the messed up. It was a warning sign of things to come. Now, they are trying to keep my deposit despite the awful state of the flat and it being left in a better state than when we arrived.
Constant issues with the flat, a lack luster response always, having to constantly chase different members of staff. I found Mollie-Mae from maintanace and Helen particularly stand offish at times. Along with Rhys. No washing machine for over a month, a broken fridge for weeks on end. An overgrown garden with rubbish tipped all over it (which they are now trying to charge me for!!!), the mould and response was the worst. To the point where it spread to all of my bedding which had to be replaced and I had to buy a bed out of my own pocket!
I could go on for pages about the awful treatment. I’m sure there will be some kind of reply trying to state they have ‘never rented to me’ etc like they usually do to dodge culpability. All I can say is avoid them.... Read more
24th Sep 2024 (9 mo. ago)