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The sale of my property - in an affluent, much-sought-after neighbourhood in Glasgow’s West End - turned out to be far more protracted than it should have been. This was almost entirely a result of the agent’s insistence on focusing on what turned out to be a phantom buyer he had encountered in the street rather than go through the established channels of putting the property on the market with a view to attracting interested - and genuine - bidders. The result was that a property which I had been told would be sold within 10 days of being put up for sale will have stood unoccupied for four-and-a-half months between being vacated by a previous tenant and a new owner (not the bidder initially wooed by the agent) moving in. This long interregnum has cost me as a selling owner thousands of pounds in council tax, additional factor’s cost liabilities, and lawyer’s costs for a deal that was ultimately not concluded. In conclusion, I would say that this is an episode where Clyde Property’s selling agents should urgently review their procedures and resolve to sticking to established rules, specifically avoiding off-the-books deals that involve avoiding putting properties on the market in the established manner. In this case, the attractions to the agent in doing so were obvious; the prospect of earning commission money for doing less work. But the result was a non-sale that ended up wasting time and burdening a client with significant additional costs - and leaving Clyde Property with a dissatisfied customer. All in all, a less than satisfactory outcome.... Read more
3rd Aug 2024 (5 weeks ago)